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All 73 Boston hotels »

Sheraton Boston Hotel

4.0 of 5
39 Dalton Street, Prudential Center, Boston, MA 02199
Hotel amenities
Sheraton Boston Hotel
Ranked #43 of 73 hotels in Boston
4.0 of 5 stars 1042 Reviews
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1,042 reviews from our community

What travelers say about this hotel
  • Prudential center(79)
  • Back bay(49)
  • Very nice(41)
  • Great location(33)
  • Charles river(32)
  • Hynes convention(31)
  • North tower(30)
  • Free internet(20)
  • Flat screen TV(11)
  • Friendly and helpful(11)
Traveler rating
    313
    428
    176
    81
    44
Only show reviews for Family (208) | Couples (298) | Business (343)
Date Rating
Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2012 NEW

Stayed two nights at this lovely property in the newer, updated North Tower in a junior suite. Clean and spacious room with small living area and a sliding door to the bedroom, stocked with Sheraton amenities, and a breathtaking view of Boston and the Charles River (& Fenway to the very left!). The Club lounge (for floors 26-29 i believe)... More

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Kitchener, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 28, 2012 NEW

Stayed at the Sheraton for 7 nights. Had a great room in the South Tower 23rd floor on the corner of the floor so I had 2 windows; one looking north to the Charles River and one east to the Downtown. The staff were friendly, rooms were clean, beds were comfortable and elevators efficient. The bldg connection to the Prudential... More

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Bern, Switzerland
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 27, 2012 NEW

I stayed here for a few days while in Boston on Business. The hotel location is very good, Newbury street is just around the corner with an array of restaurants, shops and bar. However I found the room and ensuite very small and jaded. It was fine but I would not be rushing back...

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Chicago, Illinois
Senior Contributor
32 reviews 32 reviews
Reviews in 24 cities Reviews in 24 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 25, 2012 NEW
1
person found this review helpful

Stayed at this hotel for 2 nights this week. Check in went well. The hotel has 2 towers for rooms and the elevators require you to use your room card to call the elevator. The hotel is connected to the convention center and enclosed walkways throughout downtown. It rained Monday and Tues, so having the hotel connected in this manner... More

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Yardley, Pennsylvania
1 review
5 of 5 stars Reviewed May 24, 2012 NEW

It has been almost 2 years since I stayed at the Sheraton Boston. I came on here to reiterate a past review - it is the best hotel stay I have ever had, with the exception of my honeymoon - which only eeked past this hotel. We stayed for a long weekend, had a beautiful room with a great view... More

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Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
May 25, 2012

Dear Kathleen W, Thank you so much for taking the time to share your experience at the Sheraton Boston Hotel on Trip Advisor. I’m so glad to hear that you enjoyed your stay and appreciate the great comments you had about our staff. We hope to welcome you back soon. With warmth, Michael, Manager - Sheraton Boston Hotel More

Perth, Australia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 24, 2012 NEW

Nice hotel, you can't beat the location. So close to transport and Newbury Street etc for shopping. Also the trolley bus picks you up right at the front door. Bit disappointed that there wasnt a safe in the room or a bar fridge. The room is nice and spacious but our view was over the top of another building so... More

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Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
May 25, 2012

Dear Emmteepee, Thank you so much for taking the time to share your experience at the Sheraton Boston Hotel on Trip Advisor. I’m so glad to hear that you enjoyed your stay and were able to take advantage of our many amenities and location. I hope that your tip on the Old Town Trolley is helpful to the Trip Advisor... More

Bishops Stortford, United Kingdom
Senior Contributor
30 reviews 30 reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed May 23, 2012 via mobile

Our standard king had a bathroom smaller than you can imagine! We thought bathrooms on cruise ships were small but this one beats those by far. I had read the reviews and thought they were exaggerated, they are not! There was no bedside table or reading light on my side of the bed, there wasn't room. Don't bother with the... More

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Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
May 25, 2012

Dear Lynnpatricia, Thank you for your recent review of the hotel. I do apologize if you felt the size of the rooms was to small. The hotel was recently renovated and we did our best to incorporate elements to ensure we removed items off the floor and added them through shelving and other components to the walls. The hotel opened... More

Edmonton, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 19, 2012
1
person found this review helpful

We're a family of four and our two boys prefer sleeping in their own bed whenever possible. The hotel was great to accomodate our request, and put us in a handicap room because the normal rooms would be too small to fit 2 rollaway beds. It worked out fine for space, and handicap rooms are corner suites so the views... More

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Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
May 25, 2012

Dear frequentflier20, Thank you for your very kind review and comments. I’m so happy that you enjoyed your stay at the Sheraton Boston and I hope that you come to stay with us again soon. With warmth, Michael, Manager - Sheraton Boston Hotel More

Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed May 18, 2012

My wife and I were given an upgrade to an executive suite, but it was very disappointing. The bathroom was very very small, possibly the smallest i have ever seen in a hotel other than in Japan. A lot of space was wasted in having a lobby/vestibule that had a small wardrobe and suitcase stand. The bedroom had a very... More

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Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
May 25, 2012

Dear Pjacko, I’m disappointed to see that our guestroom did not meet your expectations. I appreciate the feedback on the Executive Suite. We are always looking to make improvements on the guestrooms and your feedback highlights a need for some change in the Suite. I will review with the Facilities team. Our bell service staff constantly garners great feedback so... More

Kuala Lumpur, Wilayah Persekutuan, Malaysia
1 review
2 of 5 stars Reviewed May 18, 2012

room too small. bathroom extremely small. only good thing is the location. i won't come back to this hotel the next time i am in Boston.

Was this review helpful? Yes
Sales Boston, Manager at Sheraton Boston Hotel, responded to this review
May 25, 2012

Dear razaliep, Thank you for your recent review of the hotel. I do apologize if you felt the size of the rooms was to small. The hotel was recently renovated and we did our best to incorporate elements to ensure we removed items off the floor and added them through shelving and other components to the walls. The hotel opened... More

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Additional Information about Sheraton Boston Hotel

  • Sheraton Boston
  • Sheraton Hotel Boston
  • Boston Sheraton
Address: 39 Dalton Street, Prudential Center, Boston, MA 02199
Price Range: $$$

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Sheraton Boston Hotel
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