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Sheraton Boston Hotel

#47 of 78 Hotels in Boston
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39 Dalton Street, Prudential Center, Boston, MA 02199
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Sheraton Boston Hotel
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Sheraton Boston Hotel
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607 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dublin, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed today NEW

We stayed in the hotel for three days during the Boston Marathon. Despite a mix up in our booking we were dealt with great courtesy at reception by Zahira, a real gem. The hotel was fully booked but we were fixed up temporarily for our first night and then upgraded the following day. The hotel is ideally situated in the... More 

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Melbourne, Australia
Contributor
19 reviews 19 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed today NEW

Stayed at Sheraton hotel Boston, where there were no block out curtains, so sun blaring through early in the morning. No ventilator in small bathroom so moisture build up and plug was not suitable and water kept leaking. T.V's signal kept going out.

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I stayed at the Sheraton because I was beginning a two week bus tour and thus was the place to stay. So I began my trip a couple of days early and this was one of the best hotels I have stated at in America. The staff can't do enough to make your stay pleasant. The rooms were large with... More 

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Iron River, Michigan
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW

We stayed at this hotel for a conference and it worked well for us. It was a very large group, but the service was outstanding. Rooms were cleaned early each day, the catered meals were delicious and the hotel amenities were helpful. Our bathroom was small, but we stayed in a junior suite so our room was large. Direct access... More 

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Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very large hotel, our room did not have a view but the location was excellent. We were able to walk to various areas and were close to the Harvard Club of Boston. I have to say an extra thank you to the cleaning staff who found some clothes that my husband left behind and arranged for delivery of them.

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Newcastle, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We arrived this morning, very early, after a long flight and enquired about getting in to our room early and they couldn't have been nicer. I just wanted to say thank you and have already let our travel agent know of your great service. Thank you again (feeling much refreshed)

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Grenada
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for a week at the end of March for a conference. The wifi is paid but I signed up for the loyalty programme and qualified for free wifi. The customer service is excellent. They also offered reward points for each day that housekeeping did not have to come into the room. This was fine by me as... More 

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Houston
Top Contributor
77 reviews 77 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We did not use many of the hotels facilities which it had many. The hotel is located in a perfect location. Our room overlooked the river and being upgraded to a junior suite was most appreciated; thank you. The bathroom was small, so what, it worked for us. Fenway Park is a 10 minute walk, there are tens of restaurants... More 

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Huntington, New York
Contributor
14 reviews 14 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed at the Sheraton Boston Hotel at the end of April for a conference. It was a complete disappointment. The room was small, the bathroom minuscule, you almost had to squeeze through the door to get it and once you were inside there was no room to move. The room was also dark, the window was looking directly into... More 

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Dublin, Ireland
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel has a great location-you don't even have to leave the building to shop as there is a huge shopping centre adjoined! The rooms and bathrooms were a little dated and the hotel is absolutely huge, but the beds were comfortable and it was just what we needed for a 5 night stay in Boston in order to visit... More 

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