We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Boston Hotel

4.0 of 5 39 Dalton Street, Prudential Center, Boston, MA 02199
Hotel website
Hotel deals
Special Offer
Book Early and Save
#59 of 77 hotels in Boston
2,139 Reviews 4 of 5 stars
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
GreenLeadersSilver level
Sheraton Boston Hotel
Professional photos View all
Browse nearby
Sheraton Boston Hotel
  • Overview
  • Reviews (2,139)
  • Photos (695)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (535)
  • Location
  • More
Save Saved
You added Sheraton Boston Hotel to your Saves list
true
Write a Review

2,139 people have reviewed this hotel

Traveler rating
    620
    876
    417
    139
    87
See reviews for
463
531
141
747
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (535)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Port Harcourt, Nigeria
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW

Was billed for a training for two weeks in the central area of Boston, a walking distance to the center for the Training and i booked, my choice though, to stay in Sheraton Boston. Firstly, on arrival with my wife, i was kindly requested to enroll with the Starwood Preferred Guests (SPG) and enjoy some more benefits. I did and... More

Was this review helpful? Yes
King of Prussia, Pennsylvania
Contributor
16 reviews 16 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Let me start by stating that my room was paid for by others, so I can't comment on the financial value of the hotel. I can, however, comment on my experience. The room seemed small when I first entered, but it did not feel small at all as I spent my two nights there. One king bed, a comfortable chair,... More

Was this review helpful? Yes
Bellevue, Washington
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

As an SPG rewards member, I have generally had positive experiences at Sheraton, Westin, and W Hotels. This hotel was the first time I ran into an issue with service which seems to a problem throughout the staff. Our first stop was the luggage/concierge where we left our bags because it was too early to check-in so our room wasn't... More

Was this review helpful? Yes
Atlantic City, New Jersey
1 review
1 of 5 stars Reviewed 2 days ago NEW

I arrived and checked in at 9 AM and was supposed to get a call once my room was going to be available. Did not get the call although my room was ready for me. That is not the worst part. I asked where is the self park and how much it is. i was told Valet is $50 self... More

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for 2 nights, arrived 9am so left luggage and went exploding for the day. If you are venturing the city on foot you will walk for an hour or so in one direction stopping off at various sites. Rooms are large, clean, you can even get $10 of vouchers for the Starbucks which is on site (handy for... More

Was this review helpful? Yes
Morrisville, PA
Top Contributor
152 reviews 152 reviews
35 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were there for a wedding and stayed in this hotel with several of our family and friends and I can't say enough about the excellent service and accommodations that we received. The rooms were comfortable with great views of either the city or river. The staff couldn't have been more helpful in all areas. A big thank you to... More

Was this review helpful? Yes
Sydney, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel itself is beautiful, the rooms are excellent, location is perfect and walking distance to the best places...BUT the lineups for the front desk were unbelievably long and the service was super slow! I have never seen such long line ups at a hotel ever! It was truly beyond annoying :( Our room was not ready and that meant... More

Was this review helpful? Yes
San Luis Obispo, California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

We were lucky enough to get a room on the 29th floor, what a stunning view!! We were very pleased with the amenities of the room; 2 free waters, good shower, great bed and nice pillows. The gym is small, but it works. We didn't have time to check out the sauna, but I would like to next time. It's... More

Was this review helpful? Yes
Melvindale, Michigan
Top Contributor
53 reviews 53 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We were able to check in early which was a great plus. I upgraded our room to one that looks over the Charles River. It was an added $10/night. Plus, you get a $5 off coupon at one of their restaurants if you don't get maid service while your there. Being we were there for only 2 nights, it was... More

Was this review helpful? Yes
Irvine, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

nice hotel ,staff very friendly and helpful especially the girls on the concierge desk, buffet breakfast was good, no free wifi in room but was available in the lobby,room basic so would upgrade if staying again, reasonable location,hop-on tour trolley bus stop at hotel.

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Sheraton Boston Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sheraton Boston Hotel? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Prudential center(74)
  • Back bay(43)
  • Charles river(41)
  • Great location(40)
  • Very nice(38)
  • Fenway Park(26)
  • South tower(22)
  • Newbury street(21)
  • Hynes convention(21)
  • Club lounge(19)

Additional Information about Sheraton Boston Hotel

Address: 39 Dalton Street, Prudential Center, Boston, MA 02199
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Boston Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Expedia, Orbitz, Hotels.com, Tingo, getaroom.com, Reservation Counter, BookingOdigeoWL, Priceline, Otel and Travelocity so you can book your Sheraton Boston Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Hotel Boston
Boston Sheraton

695 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (451)
Viewed
Room/suite (158)
Viewed
View from room (65)
Viewed
0:57
Videos (1)
Viewed
Hotel & grounds (53)
Viewed
Bathroom (58)
Viewed
Pool/beach area (13)
Viewed
Dining (3)
Viewed
Other (100)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (214)
Viewed
Amenities (47)
Viewed
Pool (33)
Viewed
Restaurants and Bars (36)
Viewed
Standard Room (57)
Viewed
The Hotel (41)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (5)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Other (15)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Boston with
any amenities

Amenities

Hotel Style
#11 Green Hotel in #33 Luxury Hotel in #50 Family Hotel in #50 Romantic Hotel in #58 Business Hotel in
Hotel Class
Official Description (provided by the hotel)
Business-friendly Sheraton Boston Hotel, which is connected to Hynes Convention Center, is 4 miles from Logan Airport and close to the Shops at Prudential Center, Copley Place, and Newbury Street. ... more   less 
Number of rooms
1220

Questions & Answers

Questions? Get answers from Sheraton Boston Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer