We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Boston Hotel

4.0 of 5 39 Dalton Street, Prudential Center, Boston, MA 02199
Hotel website
Hotel deals
Special Offer
Breakfast for 2 Included
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
GreenLeadersSilver level
Sheraton Boston Hotel
Professional photos View all
Browse nearby
Sheraton Boston Hotel
Write a Review

408 reviews from our community

Traveler rating
    144
    175
    56
    16
    17
See reviews for
81
101
10
152
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (408)
  • Mar-May only
    (0)
  • Jun-Aug only
    (171)
  • Sep-Nov only
    (201)
  • Dec-Feb only
    (36)
All months
Connecticut
Contributor
16 reviews 16 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We chose this hotel for its proximity to the Boston Pops, and were delighted with our stay. Location is excellent, just a few blocks to the Pops and to shopping on Newbury Street, plus a convenient inside walk to shops and restaurants and T (subway) station in the Prudential Center without ever going outside in the cold. Check the hotel's... More 

Was this review helpful? Yes
Pittsburgh PA
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

First, the positives: great location, especially if at Hynes convention center; wonderful views; attentive staff; pleasant club room with good breakfast and nice afternoon hors d'oeuvres. The negative: while staying on a club level floor, I was attacked by bedbugs while snoozing in an upholstered chair by the window, in broad daylight. I sustained many bites, and spent the next... More 

Was this review helpful? Yes
Denver, Co.
Top Contributor
65 reviews 65 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My daughter, grandson and I stayed here for a conference my daughter was participating in at the Convention Center. We had a suite with a convertible couch in the living room and a large TV in both rooms. It was spacious and light and airy with a great view of the city. We were given the option to opt out... More 

Was this review helpful? Yes
Belfast
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here for one night and was really impressed. However check in had a VERY slow queue and no one manning SPG desk. It took 15 minutes of waiting before I had got to the counter. Other than that great hotel and great location.

Was this review helpful? Yes
St. Louis
Contributor
14 reviews 14 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is one big hotel located in the heart of Boston and right next to the Hynes Convention Center. It does what it needs to do quite well. Service is efficient. What you need is there. Rooms are very clean and quiet. Why 4 stars and not 5. Well it is pricey for what you get but that is the... More 

Was this review helpful? Yes
Brisbane Australia
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Arrived late at night ,check in was quick, staff friendly. No one to assist with luggage which I thought was odd ,but we managed. Room large ,comfortable beds, wonderful pillows. Hop on hop off bus available at front of hotel which was very handy. Had buffet breakfast which was average but there was a Starbucks in the hotel which served... More 

Was this review helpful? Yes
Stevens Point, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago NEW

Recently, a group of educators from Central Wisconsin had the privilege to attend a conference held at the BSDR. From the moment we arrived to the moment we left, the service, accommodations, food, social areas, etc., were some of the best we'd had. In particular, a thank you and congratulations to the concierge services, and in particular to Alaina. She... More 

Was this review helpful? Yes
Providence
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This used to be my favorite hotel but for the past year or so I have been staying at a competitor hotel because this Sheraton does not recognize Starwood Preferred Guest. I decided to try it again over the Thanksgiving weekend. I arrived to a nearly empty lobby and the receptionist explained that it was a really slow weekend for... More 

Was this review helpful? Yes
Tokyo, Japan
Senior Contributor
42 reviews 42 reviews
34 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Check in , got a very nice room with excellent views of the river.(SPG Platinum upgrade to a suite) The location is in the center of the center. For the price the value really good value. Not everything is perfect but overall good experience and recommended.

Was this review helpful? Yes
Seattle
Contributor
20 reviews 20 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in a great location close to Coply Place and very central in the South End. Staff were quick to check-me in but didn't volunteer the fact that I was eligible to use the Club Lounge (SPG Platinum) and didn't tell me where it is. I knew that they had one so a quick call to reception solved... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Boston Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Boston Hotel

Address: 39 Dalton Street, Prudential Center, Boston, MA 02199
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Boston Hotel 4*
Number of rooms: 1220
Reservation Options:
TripAdvisor is proud to partner with Starwood, Expedia, Priceline, Hotels.com, Orbitz, Cheap Tickets, TripOnline SA, Despegar.com, Booking.com and Tingo so you can book your Sheraton Boston Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Hotel Boston
Boston Sheraton
Hotel Style:
#11 Green Hotel in Boston
#30 Luxury Hotel in Boston
#35 Business Hotel in Boston
#50 Romantic Hotel in Boston

312 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (63)
Viewed
View from room (23)
Viewed
Room/suite (20)
Viewed
Bathroom (10)
Viewed
0:57
Videos (1)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
Other (5)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (214)
Viewed
Amenities (47)
Viewed
Pool (33)
Viewed
Restaurants and Bars (36)
Viewed
Standard Room (57)
Viewed
The Hotel (41)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (5)
Viewed
Dining (4)
Viewed
Business center/function rooms (2)
Viewed
Other (17)
Hotels you might also like...
Check In Check Out
Price Your Stay