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Sheraton Boston Hotel

#46 of 77 Hotels in Boston
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39 Dalton Street, Prudential Center, Boston, MA 02199
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Sheraton Boston Hotel
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Sheraton Boston Hotel
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565 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tampa, Florida
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel is centrally located short walk to shopping restaurant subway . Friendly staff very confortable room, but could be better. No refrigerator. Considering the location I would definitely recommend.

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South Jersey
Top Contributor
83 reviews 83 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at the Boston Sheraton because it was chosen for me by my employer, as they host a large conference each year. The location was fabulous. I felt like I was in a safe, central location. I enjoyed all of the great shopping (it's connected to a mall) and restaurants nearby, and that it didn't take long for me... More 

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Montreal, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Our overall experience staying at the Sheraton Boston was very good. The room was spacious and had all of the amenities. In general, the room was very quiet but at times doors on our floor were closing with a loud bang. The hotel is centrally located and close to main shopping streets, restaurants, subway stops and a short subway ride... More 

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2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

My stay at the Sheraton was 5 star. I had to book a relatively last minute business trip and the hotel could not have been more accommodating. The room was clean and spacious, the staff was gracious and helpful. I will definitely stay here again.

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Belfast, United Kingdom
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this hotel knowing that is was perfect for my wife who was running the marathon. The hotel itself is not hugely exciting being predominately a business hotel attached to the conference centre. However staff were great, room was fine and all lobby areas etc spotless. Limited options on food in the hotel with a Starbucks, breakfast room and... More 

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Birmingham, Alabama
Contributor
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Booking: fairly straight-forward and done over the phone for a conference rate. A couple days that I needed were full for the conference rate and I had to give my number for someone outside of Sheraton to call me back for those dates which made the process a little cumbersome. Check-In: I believe it was Richard who checked me in.... More 

Was this review helpful? Yes 2
Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The location is excellent. The staff were friendly and helpful. The room I stayed in was comfortable, but had no fridge or microwave. The toilets are a bit small, but clean, and well stocked. It is close to the Green Line Hynes Convention Center station. The price is a bit steep, but considering the location, I suppose this was to... More 

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AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Anil G, Thank you for providing feedback regarding your recent stay at the Sheraton Boston Hotel. I am so pleased to know that you enjoyed your room and that our Housekeeping team's efforts were recognized by you. I am also glad to hear that you found the hotel's location to be convenient. Like you, many guests find that the... More 

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

A few minor instances on arrival out of hotel's control - smoke detector set off on Boston Marathon eve, had us not able to check-in and everyone clearing out of their room at 1am - but staff was very accommodating with comp'ing breakfast for the morning and internet for the week. And with a certain UPS station deciding at last... More 

Was this review helpful? Yes 1
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Derrick C, Thank you for your positive review of the Sheraton Boston Hotel. While I am pleased to know that our team made arrangements to compensate you for the inconveniences you experienced, I am truly sorry that there were instances when your stay was not the flawless experience we strive to deliver to each of our guests. The Boston... More 

Sydney, Australia
Top Contributor
117 reviews 117 reviews
96 hotel reviews
253 helpful votes 253 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of this hotel is its best selling point. Located right next to Prudential Tower, it is a short walk to this shopping centre as well as Prudential subway station so great access to the rest of the city. From check-in to check-out, the service was good. I had to double check a few times on website to show... More 

Was this review helpful? Yes 2
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear rc33, Thank you for taking the time to share your comments regarding your recent stay at the Sheraton Boston Hotel. I am glad that you enjoyed your room and Sheraton's Sweet Sleeper bed provided you with a restful night's sleep. I am also pleased that you enjoyed your experience with in-room dining and I will be sure to forward... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Running Boston and staying at the Sheraton Boston Hotel was awesome. We have had the best stay previous years and this year was no exception. Best Bellman, by far, hands down "Salah" took great care to make sure our stay was everything we expected and more. From the moment we arrived to the days ahead we where treated like family.... More 

Was this review helpful? Yes 2
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Returning Runner, I am so happy that the Sheraton Boston has become your place to stay during your Boston Marathons! Our team looks forward to this event each year and I am so pleased that we were able to make your stay so memorable. I am especially happy to read your kind words regarding the service provided by Salah.... More 

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