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All 77 Boston hotels

Sheraton Boston Hotel

4.0 of 5 Hotel   |   39 Dalton Street, Prudential Center, Boston, MA 02199 (Back Bay)
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Ranked #54 of 77 hotels in Boston
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 3 days ago
JThomassen Cheshire
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1,938 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We landed at this hotel through a deal on Priceline. Hotel was in a great location. Nothing really made it above average. Very thin walls. It felt like people were in our room. Stayed on the club level floor. I was a little upset when we went to the club room to grab breakfast. We put our full coffee and... More

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York, PA
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is conveniently located to many downtown Boston attractions. Decent price for the city and clean, tidy rooms. No fridge or hair dryers in room but loved that we could walk to Fenway Park, T station, and local college campuses.

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AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear hilaryt926, Thank you for this wonderful review. I appreciate the notes you've made with regards to feedback as well, I'll be sure to share them with the appropriate departments. We do have refrigerators available upon request for your next visit, just let us know! Warm Regards, Angela Vento, General Manager More

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

In the same building as the convention centre and has a T station, super convenient and very close to lots of restaurants and things to do. If you don't have much luggage I would suggest parking across the street at 50 Dalton to save some valet parking fees.

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Everett, Pennsylvania
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed at the Sheraton Boston Hotel in April and attended a meeting held at the Hynes Convention Center. We originally chose it because of its convenient location which is connected, all indoors, to the Hynes CC. After taking a 6 am flight to get to Boston, we assumed we would have to have our bags stored... More

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AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear mrakoczy, Thank you for this wonderful recap of your stay. You've really highlighted the unique perks Sheraton Boston has to offer. We look forward to welcoming you back! Angela Vento, General Manager More

3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

I travelled with young kid and was hoping that my Deluxe Room would come with fridge to keep my kid's food and milk cold, but it wasn't. The bathroom was a little small but it was alright. The location was great!! The hotel is attached to Prudential Center and shopping arcades, which is very convenient to shop, dine and sightsee.... More

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Mission Viejo, California
Top Contributor
129 reviews 129 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The Sheraton was connected to the Hynes Convention Center, making it quite convenient even if the weather was not that great. Last week, it was drizzly or windy for a couple of days and I did not even have to go out to get to the convention center, restaurants and shopping. The hotel is about average, for a Starwood property.... More

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Aarhus, Denmark
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Terrible service. Rude and unhelpful staff at reception. Filthy men's restrooms. Breakfast buffet expensive and poor quality. . Very few towels and no toiletries. Pool was dirty and cloudy. No changing and showering facilities. The nicest people were the cleaners. Will never be coming back!!!!

Was this review helpful? Yes 1
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear RejseReview, I appreciate you taking time to review your recent stay. I'm disappointed that you had a negative experience but I would like to discuss it in more detail so I can better understand our shortfalls. Please connect with me at GMAngelaVento@sheraton.com so that we can dig deeper. Certainly what you have described is unacceptable and I would like... More

Senior Contributor
22 reviews 22 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Perfect location for hitting the T....walking distance to Fenway..close to lots of shops....staff at front desk very accomodating..we called and got a fridge and microwave...so handy having valet service....so much easier than trying to find parking....great breakfast Club Level.....beds are sooo comfortable.....suites are perfect size for family.....

Was this review helpful? Yes 2
indianapolis, IN
Top Contributor
152 reviews 152 reviews
37 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for a business meeting. I really wish we had chosen to stay at the Marriott. We were not aware it was attached to the same convention center. It would have been much nicer. The walls were so thin at the Sheraton I got to clearly hear a woman on the phone in the adjacent room accusing her... More

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Hotel Summarization (Beta)

What travelers say

  • Prudential center(74)
  • Back bay(43)
  • Charles river(41)
  • Great location(40)
  • Very nice(38)
  • Fenway Park(26)
  • South tower(22)
  • Newbury street(21)
  • Hynes convention(21)
  • Club lounge(19)

Additional Information about Sheraton Boston Hotel

Address: 39 Dalton Street, Prudential Center, Boston, MA 02199
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Green Hotel in Boston
#33 Luxury Hotel in Boston
#40 Family Hotel in Boston
#46 Romantic Hotel in Boston
#54 Business Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Boston Hotel 4*
Official Description (provided by the hotel):
Business-friendly Sheraton Boston Hotel, which is connected to Hynes Convention Center, is 4 miles from Logan Airport and close to the Shops at Prudential Center, Copley Place, and Newbury Street. ... more   less 
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Also Known As:
Sheraton Boston
Sheraton Hotel Boston
Boston Sheraton

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