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Milner Hotel

78 South Charles Street, Boston, MA 02116
Best prices for: 1 room 1 guest
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Milner Hotel
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Milner Hotel
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362 reviews from our community

Traveler rating
    28
    116
    111
    43
    64
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43
103
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55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Canberra, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I stayed at the Milner Hotel for 3 nights and found the room to perfectly adequate. The staff were very friendly and everything was functional - it was a ncie escape from the cold. However the room, the hallways and elevator are looking very aged and threadbare. My bathroom had tiles that were coming loose and I cold feel them... More 

Was this review helpful? Yes
Stimpe, Manager at Milner Hotel, responded to this review

I thank you for your response, We are an older hotel but are working daily to repair the bathrooms, This winter we are spending a great deal of money to replace the tiles in the bathroom and redo the bathtubs and showers, I hope that you come back again soon to see all the wonderful changes we are making. I... More 

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Chorley, United Kingdom
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked this hotel for a work conference because it was relatively cheap and that is definitely reflected in the rooms. The windows were so thin I believe they had gaps in to let the freezing November air into the room. I would have to sleep in full tracksuit and hoodie and socks and hat just to sleep because I... More 

Was this review helpful? Yes 1
Stimpe, Manager at Milner Hotel, responded to this review

I thank you for your response, I am sorry to hear that you were not happy with your stay and I assure you we are working toward correcting the problems with the ac/heat units. We have begun replacing them with new and more efficient units. I am happy that you enjoyed our breakfast as we have taken great strides to... More 

San Diego, California
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 21, 2015

I stayed at the Milner Hotel for only two nights while in Boston for an interview at Tufts Medical School. At 7 minutes walk away, the location was perfect, and price was great. Room was comfortable, clean, with a somewhat loud but effective heater and *excellent* wifi. Breakfast was great too, lots of options, fresh fruit, a good selection of... More 

Was this review helpful? Yes 1
Stimpe, Manager at Milner Hotel, responded to this review

I thank you for your review and your kind words, I did receive your note about the contacts and have spoken to the staff regarding that matter. I do apologize for that and assure you that we will make effort to ensure that does not happen in the future. Thank you for your business!!! More 

Philadelphia, Pennsylvania
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 17, 2015

Okay, the Milner Hotel is def a bit worn around many edges. It's facilities are basic. And yet I can recommend it for a certain type of traveler. Why? Because it is centrally located in the theatre district of Boston and within walking distance to shopping, restaurants, and historic sites. The T is also close by for trips further afield.... More 

Was this review helpful? Yes 3
Stimpe, Manager at Milner Hotel, responded to this review

Thank you for your review, We are located in an amazing location and are making efforts daily to improve our guest experience and guestroom décor. We thank you for your business and taking the time to review our hotel. More 

Perth, Australia
Top Contributor
63 reviews 63 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed January 3, 2015

I stayed one night on the first floor. Pros 1. Easy access to Boston Common, China Town, AMC Loews, T stops, and South Station. 2. Overall cleanness of a room 3. kind front desk staff 4. Iron is in the room if needed. Cons 1. Noisy heater. very loud. 2. There are warehouse or something behind the Milner Hotel and... More 

Was this review helpful? Yes
Stimpe, Manager at Milner Hotel, responded to this review

I thank you for the review and the honest depiction of your stay, We do have a wonderful location but with that comes a little city noise. I apologize about the heater noise, we are working on changing them over to new more efficient ones this year. I thank you for your business!!! More 

Stafford, United Kingdom
Top Contributor
76 reviews 76 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 2, 2015

Room was small but fine Bathroom was good Carpets clean TV worked fine LCD on wall Heater and AC unit in room was REALLY noisy and woke us up several times. It wasn't the best and a few times woke up freezing in the night but then got too hot so couldn't win Good location, we walked to everywhere in... More 

Was this review helpful? Yes 2
Stimpe, Manager at Milner Hotel, responded to this review

I thank you for taking the time to review our property, We are making strides every day to improve and your feedback is key to that goal. I will review these comments with my staff. Thank you for your business!!! More 

Queens, New York
Contributor
14 reviews 14 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 2, 2014

The hotel is partially renovated (old lift, old carpets…). Our room was quite spacious, with a queen bed and sofa bed, fairly well equipped and clean. The bathtub was very old and it showed but the rest of the sanitary wear was in good condition. The staff was very friendly and helpful. Breakfast was also good. Wi-Fi worked well in... More 

Was this review helpful? Yes 2
Stimpe, Manager at Milner Hotel, responded to this review

I thank you for taking the time to write a review of our hotel, We are working every day to make updates and new additions to the property and over the winter plan on updating the bathrooms. As you mentioned we are in an amazing location and I am happy that you enjoyed your stay. We hope you come back... More 

Paris, France
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 20, 2014

Woman at the front desk at night (Nov 10th weekend) is really unpleasant and aggressive with clients. Never been treated like this before in the US, in Europe or anywhere else! A shame for this hotel. Bed very small (too small to sleep in it) and really noisy heater (that you still have to switch on otherwise it's freezing cold).... More 

Was this review helpful? Yes 1
Stimpe, Manager at Milner Hotel, responded to this review

Adrien I thank you for taking the time to provide us with feedback regarding your experience with us. I assure you that every effort will be made to ensure that we work toward enhancing our guest experience in the future. I am sorry that you had a bad experience and would be happy to offer you a chance at a... More 

Dunstable, England
Contributor
16 reviews 16 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 2, 2014 via mobile

We arrived a little early but we checked in straight away. Lyndia checked us in and was very helpful. Answers out many questions patiently. My sister parked in a garage opposite the hotel, good rate by getting a card from hotel. Just over $20 for 24 hours. I had read the reviews after my sister had booked rooms and was... More 

Was this review helpful? Yes 4
Stimpe, Manager at Milner Hotel, responded to this review

I thank you for your kind words, it is wonderful to hear good things about our hotel and our staff. I hope we see you again when your travel plans include Boston. More 

Long Bennington, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 1, 2014

We stayed in the hotel for 2 nights in early October. The staff on reception were very pleasant and helpful. However, the hotel itself in terms of furnishing and decor had seen better days and rather dingy. Our room was small but clean, as was the bathroom, but we faced onto the main road and it was very noisy at... More 

Was this review helpful? Yes 4
Stimpe, Manager at Milner Hotel, responded to this review

I thank you for your comments and kind words, As a small hotel we are always looking for ways to enhance our guest experience. In the coming years we plan on making improvements to our rooms and guest amenities. We hope that you visit us again should your travel plans include Boston. More 

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Additional Information about Milner Hotel

Address: 78 South Charles Street, Boston, MA 02116
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$
Number of rooms: 64
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Also Known As:
Milner Hotel Boston

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