The Milner Hotel is a simple, no frills hotel. Rooms are comfortable enough for a safe, quiet night's sleep. Clean, but could do with more vacuuming (but that applies to all hotels). Free continental breakfast with coffee, juice, fresh waffles, bagels, etc. They offer free internet access, but untested. If all you want to do is visit Boston and only... more

Staff was friendly and I was upgraded to a top floor room with Queen bed and sitting area. Bathroom was on small size and hotel is not brand spanking new. However bed was nice and firm as were the pillows and linens etc were all clean. Would definitely stay there again as it is conveniently located to downtown and Boston... more

Arrived around 8pm with confirmation number in hand, and were told that our "reservation had been cancelled". And, that they were booked and could not accomodate us. And, made very little effort to try to help us find a room in a supposedly "all booked" city. Milnor claimed that Hotels.com cancelled our reservation, but we have no record of that.... more

it is quite an old hotel - the room was very small, but if you're only there to take a shower and sleep its definitely ok, considering that there is breakfast and internet included and they have a 24-hr reception, 2 minutes from the boston common and public garden as well as chinatown and the theatre district the location is... more

Great location, room was everything we needed: small but clean and had coffee maker, hair dryer, iron, tv...we had a quick trip so we didn't need a plush suite or anything. For the location and rate it was perfect. New employee at reception desk was very nice and helpful. We did not have have breakfast in the morning but it... more

The room is too small, even the bath room is tiny , the location kinda makes up for it i guess but what really bother us is the service. We just called front desk several times and no one answered the phone. We thought maybe it's saturday night and they have more to deal with. When we finally went down... more

I stayed in this hotel while in Boston to see a show. The hotel staff was really nice, the breakfast was tasty and the room was clean. Althogh the rooms are small it is more then enough to sleep in if you order the right size. The hotel truly is in the heart if the theatre district only a block... more

We booked this hotel for the location, and in their defense, that is the only thing going for this hotel. However, in hindsight, I would definitely pay the other $20-30 for one of the other hotels in this area. I was prepared for small rooms, no view, and a generally old fashioned hotel. What we got were worn down, dingy... more

Everything but the bill was tiny. The tiny, ancient elevator has no sensor and closes on patrons. Nothing but double beds here. Our room had two, but was so small that the two beds and TV sitting on a dresser created a twisty path to the second bed which would not be approved by OSHA. The toilet had an elongated... more