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Four Seasons Hotel Boston

#7 of 77 Hotels in Boston
Certificate of Excellence
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200 Boylston St, Boston, MA 02116
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Four Seasons Hotel Boston
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Four Seasons Hotel Boston
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1,057 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Jakarta, Indonesia
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Four Season's Hotel in Boston has consistent service among other hotels of the same chain. The hotel location right in front of Boston Common Park makes this hotel stand out from the rest. I had an advantage because when I open the window I had a view of the park itself. The bed was really comfortable compared to some... More 

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Hyannis, Massachusetts
1 review
4 of 5 stars Reviewed yesterday NEW

Everyone was professional, personable and very helpful. The room, however, was very tired. It is in great need of decorating update. It did not feel fresh! The wall paper, rugs window treatments were all old and dated. The shower was very old fashioned. This quality hotel should not have a tub with a pull curtain closure. It should be upgraded... More 

Review collected in partnership with Four Seasons

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Orleans, Massachusetts
1 review
4 of 5 stars Reviewed 5 days ago NEW

The hotel and staff were excellent as was the room. The Bristol Lounge did not meet expectations in quality of food or appropriate service. The beds were very comfortable and the room very clean. The pool area was warm and welcoming although there were a lot of children splashing everywhere. The desk people were very observant and helpful.

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Chicago, Illinois
Top Contributor
84 reviews 84 reviews
62 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Four Seasons in Boston delivers exactly what you expect; the highest quality service, well furnished rooms that are immaculately clean, excellent facilities and a timeless elegance. The lobby sets the tone for the rest of the hotel with a stunning floral arrangement and pristine decor. A nice touch were the apples on each floor ... always a good snack... More 

Was this review helpful? Yes 1
Boston, Massachusetts
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Perfect location, top-notch staff and elegant, clean, luxurious rooms. We enjoyed our anniversary at the Four Seaons Boston -- and the FnB Director was so thoughtful -- as they brought us chilled champagne with specially decorated pastries with Happy Anniversary inscribed on them. Our room overlooked the Boston Commons, and yet was so quiet. Great spot for a long weekend... More 

Was this review helpful? Yes 1
Oshkosh, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Service was beyond our expectations and location was GREAT! We stayed for the 2015 Boston Marathon - Friday through Wednesday. Location was fantastic for the marathon, expo and restaurants. We highly recommend.

Review collected in partnership with Four Seasons

Was this review helpful? Yes 1
San Jose, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Whether you are a sub 3 or a sub 5 hour marathoner, the staff gives a standing ovation all afternoon for the runners. They go out of their way to make you feel like the most special person on the planet. Thank you 4 Seasons!

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Chevy Chase, Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Four Seasons is simply the best place to stay if you are coming to Boston for the Marathon. The location right on Boylston Street couldn't be better: only minutes from the bus loading in the morning for the ride to Hopkinton, and perfectly located just minutes from the exit chute past the finish line. More important, the entire hotel... More 

Was this review helpful? Yes 2
FSBoston, Hotel Manager at Four Seasons Hotel Boston, responded to this review

Dear Jon W, The Boston Marathon is always one of our favorite events in the City because every year we get to welcome guests from all over the world who stay with us, year after year, when running the Marathon. We are grateful for your kind remarks and hear from all of our guests that our unbeatable location is ideal... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

As I stayed on multipl occasions on this facility in check in I was informed that will have a new updated room w larger bath room. Unfortunately the room had a chemical smell secondary to construction which was a problem leading to allergic breathing problem for my spouse . As I called the front desk regarding the issue I was... More 

Was this review helpful? Yes 1
FSBoston, Hotel Manager at Four Seasons Hotel Boston, responded to this review

Dear A E O, I appreciate you sharing your comments about your stay with us and I will be personally looking into the delay you experienced when switching rooms. Thank you for bringing this to our attention, as your comments are very important as we strive for perfection in service. I was delighted to hear that your new room was... More 

Woodcliff Lake, New Jersey
Top Contributor
64 reviews 64 reviews
31 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago

Let's face it, the Four Seasons is pretty darn good, but I think there's still room for improvement. I am really enjoying the staff, they seem super well trained. Whether it's the doormen or maids, they are extremely polite and whether they are or not, they seem interested in their guests. The building is a beautiful brick structure that blends... More 

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FSBoston, Hotel Manager at Four Seasons Hotel Boston, responded to this review

Many thanks for taking the time to review our Boston hotel. We’re thrilled that you enjoyed your recent experience; however, the greatest compliment of all is to know that you received superior service from our entire team throughout your stay. Our staff prides themselves on ensuring that all of our guests feel welcome and comfortable during their visit; we’re delighted... More 

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