Good location, close to Train Station and at walking distance from most of the Boston places to see. Room a bit small, but good and clean bathroom. Nice and helpful staff (they provided also an adaptor for European plugs). Good (and free) Wi-Fi connection in the room. Price adapted to location.

I would very much recommend staying at this hotel. The location is excellent; a 10 minute walk to Back Bay or Arlington stations and literally a 10 minute walk in the city centre (Copley and Boylston). The rooms aren't huge but that really doesn't matter as they are clean and relatively well sound insulated. The staff are very friendly and... More

As many other people have said the rooms are small, but that just adds to the charm, If you are going on business and working in your room this might not be your best option. The front desk was very helpful and was able to direct us to where ever we wanted to go. We didn't have a car and... More

Very nice hotel. HD Direct TV, super clean with compy bed. New and modern bathroom, (while a bit small). Other room doors closing were loud, but not enough to keep me awake. I liked the location as it was in walking distance to Amtrak Back Bay, (which has local metro and commuter trains). On the same block is a laundromat,... More

I stayed here 1 night. The staff was extremely helpful. Check in was easy. It was my first time here so other rooms here might be different. My room was small with no desk. As I was here on business it would have been nice. The wireless internet was spotting. The room had a musty smell to it. It was... More

Great hotel on the edge of the theater district. The rooms are small but stylish and clean. There's no restaurant on site but there's a coffee shop right around the corner for breakfast. There are many nice bars and restaurants to choose from just a short walk away. Boston Common and the Freedom Trail are with walking distance also. I... More

The doors at the entrance of each floor slam so hard that no one in an end room such as where I was located could possible get any sleep. It shakes the room and would wake you up 40 times all night long. When desk was confronted the door was left open most of the night but, when the next... More

We stayed our first night in Boston at the Comfort Inn, but after experiencing dreadful customer service and tired facilities, we looked for an alternative. How I wish we had found the Chandler Inn first! Terrific location, and we were made to feel very welcome by the gentleman on the front desk. It was no trouble to leave our bags... More

Attempted to find a cheaper hotel for a recent conference in Boston & booked the Chandler Inn, primarily based on TripAdvisor reviews. Well, the customer service both on the phone & in person was splendid, but OMG, the room was shockingly small--especially if you're a high maintenance lady! Here's the scoop: The positives: All front desk & housekeeping staff were... More