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The Inn at Longwood Medical

3.0 of 5 342 Longwood Avenue, Boston, MA 02115
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The Inn at Longwood Medical
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The Inn at Longwood Medical
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653 reviews from our community

Traveler rating
    334
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    88
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Warren
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My brother has been staying at The Inn at Longwood Medical each month while his daughter receives medical treatment in Boston. Due to an unexpected illness, he no longer needed this month's reservation--a very last minute change. Noah was so considerate and understanding! He listened to our dilemma and was able to switch the reservation (much past the cancellation policy... More 

Was this review helpful? Yes
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for your post. We appreciate your comments regarding Noah. Very glad he was able to take care of your brother's reservation change. Hope your niece is doing well. Best Regards Brian Stiglets More 

Milford, Maine
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed here about 5 times. The location is great if you have medical appointments and need a close place to stay. My daughter left her pillow in the room when we checked out, called customer service to see if it was there and it was, they mailed it do us and we got it in 2 days!

Was this review helpful? Yes
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us and being a great loyal customer. We appreciate you taking the time to post a review and are glad we were able to return your property. Hope your daughter is doing well. Thank you again Brian Stiglets More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

This is my first time in Boston and I was greeted so friendly by Noah at this hotel. He helped us find a room and get the best rate. My brother is receiving treatment at the Children's Hospital of Boston and this hotel is the best way for us to be close to him. The hotel is clean and very... More 

Was this review helpful? Yes
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for your kind words regarding Noah and our hotel. So glad you enjoyed your stay while in the area. Thank you again for taking the time to post a review. Best Regards Brian Stiglets More 

New England
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family stayed at The Inn at Longwood Medical three times this fall because we needed to be next to Children's Hospital. I really can not say enough positive things about the entire front desk staff. Giselle, Noah, Angel, Andrew, Jenn and everyone else. Each of them caring, helpful, professional and doing all they could do to make each stay... More 

Was this review helpful? Yes
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you so much for staying with us and for recognizing so many of our team members. It means allot to all of us. We appreciate you taking the time to post a review and for staying with us while visiting Children's Hospital. Regards Brian Stiglets More 

Boston, Massachusetts, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at the Inn At Longwood numerous times due to my work at a local hospital. Their desk staff are top of the line when it comes to customer service. Angel, Giselle & Noah are among those who helped me with everything from getting best rates to keeping the same room when extending my stay. Most recently, I... More 

Was this review helpful? Yes
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us recently and thank you posting a review. Very glad the staff was so helpful during your stay and it thoughtful of you to mention Giselle ,Angel, and Noah. Thank you Brian Stiglets More 

Austin, Texas
Contributor
18 reviews 18 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed there for several weeks over Thanksgiving due to a family member's illness and found it to be a bargain considering that it's in Boston, actually Brookline, and within walking distance to several art museums (Gardner and Fine Arts) as well as Fenway Park. I would call this a boutique hotel, with a concierge in the lobby, but no other... More 

Was this review helpful? Yes
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Many thanks for your very detailed review of our hotel. we appreciate your comments and are proud that you enjoyed your stay so much with us while in Boston. Thank you again Brian Stiglets More 

Mendon, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Do not stay here under any circumstances!!! The hotel staff at the front desk do not nknow their job, when they are actually present at their station. The hotel room smelled, and was very dirty. My husband was having cancer surgery, so I stayed there for the convenience of it. I think this hotel certainly takes advantage of that fact.... More 

Was this review helpful? Yes 1
Sandoval, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Inn at Longwood Medical right before Christmas. In the hustle and bustle of the season, the stress of traveling to see my nephew at Boston Children's, I mistakenly misplaced my traveling money. I returned home at a loss for what I had done. I called and immediately was helped by Noah. It was a Christmas Miracle... More 

Was this review helpful? Yes 1
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us and thank you for taking the time to post a review. Hope your nephew is doing well. Glad Noah was able to assist with locating your money. Thank you again for mentioning him and thank you for sharing . Best Regards Brian Stiglets More 

Winsted, Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I recently took a group of high school international students to Boston to visit colleges, explore, and learn about our culture. Accidentally, when we booked our stay we booked 2 nights instead of one. The woman in group sales we worked with was excellent and completely understanding of our situation and instead of us losing the money the hotel gave... More 

Was this review helpful? Yes 1
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for bringing your group of students to Boston and for staying with us. We appreciate your business and are grateful you took the time to post a review. Hope to see you and the students again. Regards Brian Stiglets More 

North Attleboro, Massachusetts, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband had medical issues which resulted in a month long hospital stay and I, his wife stayed at the Inn at Longwood Medical. As we all know and are aware of that medical issues alone causes extreme stress and anxiety on the patients and their families, spouses etc. I can't say enough about this wonderful home for this month... More 

Was this review helpful? Yes 1
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Hope your husband is doing well. Thank you for taking time from your schedule to post a review and for mentioning Noah and our staff . That was very thoughtful , very glad they could help. Best Wishes Brian Stiglets More 

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Additional Information about The Inn at Longwood Medical

Address: 342 Longwood Avenue, Boston, MA 02115
Phone Number:
Location: United States > Massachusetts > Boston > Fenway / Kenmore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Inn at Longwood Medical 3*
Number of rooms: 155
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Also Known As:
Best Western Plus Boston - The Inn At Longwood Medical Hotel Boston
Best Western Boston
Boston Best Western
Hotel Style:
#38 Romantic Hotel in Boston
#40 Family Hotel in Boston
#51 Business Hotel in Boston

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