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The Inn at Longwood Medical

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342 Longwood Avenue, Boston, MA 02115
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The Inn at Longwood Medical
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The Inn at Longwood Medical
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719 reviews from our community

Traveler rating
    360
    173
    99
    46
    41
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256
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I booked a room here because I wanted to be close enough to Fenway for my first visit to Boston and first Red Sox games. We showed up early on a Friday and they were kind enough to let us check in way early, and when we requested a room with a street view they happily accommodated us. The rooms... More 

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Plymouth, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

Room good, beds very good, coffee in room. Hot water not consistent. Restaurant excellent. Would use next time a hospital stay for family member came up. Room cleaning very good. Breakfast included was excellent fresh muffins, coffee, juice and fruit cup.

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Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Hope your family member's visit to the hospital went well. Thank you for taking time to post a review and for staying with us. The staff and I appreciate your comments and are glad your stay was a good one. Regards Brian Stiglets More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

My husband and I stayed here twice in the past couple weeks with our 15 month old son. We selected The Inn at Longwood because it is adjacent to the Boston childrens Hospital where our son was having surgery. The rooms are very clean but uncomfortably small. I can over look that for the convenience of being so close to... More 

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Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Please accept my apologies for the comment that was made by one of our staff and the missing outlet cover.. We will replace the outlet cover today. Please take the time to contact me at bstiglets@innatlongwood.com and let me know which of our male employees told you this. While I will review your comments with all of our staff I... More 

Longmeadow, MA
Reviewer
3 reviews 3 reviews
3 hotel reviews
84 helpful votes 84 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

At a different price range (say $70-ish) this place might have been acceptable, but before you book at three times the price you should understand that what you're getting is little more than a shabby low/mid-range hotel. Tiny bathrooms, rust on the door hinges, shower head that's coming loose from the wall, and overall just an entirely grungy feel. You... More 

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Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Hope your family member's visit at Dana Farber went well. Please accept my apologies that your stay with us did not go better and your were so disappointed. Monday night we had a pump break that controls the hot water. We tried but could not get a technician to come to the hotel on Memorial Day night. They did arrive... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here during a conference at the medical center. Friendly staff, decent restaurant and bar, 5min walk to Longwood campus. Family friendly too. 30 min from airport, if arriving after rush hour. Not a fancy place, but I would stay here again.

Was this review helpful? Yes
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for taking the time to post a review and thank you for staying with us. Glad you enjoyed your time in Boston and hope you stay with us again. Regards Brian Stiglets More 

Hawley, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

rooms were very clean, staff was very helpful. i have stayed there many times when wisiting my grandson at college ewstaurant was good, close to college and stores, parking garage very convenient. would recommend to a friend.

Was this review helpful? Yes
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us to visit your grandson. Hope he is doing well in college and you continue to stay with us while visiting. The staff and I appreciate your comments and for taking a time to post a review. Look forward to your next stay with us. Best Regards Brian Stiglets More 

Mexico City, Mexico
Contributor
16 reviews 16 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

It was graduation week-end so the city was pretty booked out and I opted to stay here. I was upgraded to a king sized bedroom, but for what amounted to $400 a night, my room was basic and more like a Holiday Inn type of room (only smaller). The carpets seemed old and musty, but I will say the room... More 

Was this review helpful? Yes
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us and for taking the time to post a detailed review. My apologies on the carpet ,we are having it replaced. Sorry you were not able to make it to the fitness center; BodyScapes Longwood but glad you glad you were able to walk in the area. Will share your comments with our staff. Thank... More 

1 review
5 of 5 stars Reviewed 1 week ago

We stayed several times and the hotel which is clean and has every amenity. The location is perfect and attached to all the hospital facilities. But the best thing is the staff which is very professional and very accommodating, especially Noah who bent over backwards with his excellent services and attitude. Mat Kahn and family.

Was this review helpful? Yes
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for posting a review and for mentioning Noah. Will share your comments with him and the entire staff. Thank you for being such a loyal customer and look to your next visit with us. Best Regards Brian Stiglets More 

Huntington Woods, Michigan
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stayed over the weekend of mid. May, 2015. The room was very noisy and unwelcoming. The toilet did not flush properly, the hot water was barely warm and the pressure was so low it took 10 minutes to wash out the very low quality shampoo from my short hair.the air condition could not be adjusted. The coffee maker was... More 

Was this review helpful? Yes 1
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for posting a review but very sorry your stay was not a good one. Please accept my apologies if you contacted our staff during your stay and they did not remedy the problems you and your family incurred. Please contact me at bstiglets@innatlongwood.com so I may get additional details from you and share with our staff. Sincerely Brian... More 

Port Washington, New York
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Unusual hotel in that it has only 4 floors of rooms. Located next to a number of Boston's top hospitals, but easy to get to many other attractions in Boston. Rooms were very clean and updated. Not much of a lobby area. Has a food court in building that serves the local area. Also has a restaurant. Indoor parking available... More 

Was this review helpful? Yes
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for taking the time to post a detailed review and for staying with us. The staff and I appreciate both and hope you will stay with us again. Regards Brian Stiglets More 

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