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All 77 Boston hotels

The Inn at Longwood Medical

3.0 of 5 Hotel   |   342 Longwood Avenue, Boston, MA 02115 (Fenway / Kenmore)
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Ranked #45 of 77 Hotels in Boston
A recent review
4 of 5 stars reviewed 4 days ago
SJN531 Los Angeles, California
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584 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

stayed here for 2 nights and found the hotel to suit our needs perfectly. it is about a 7 min walk to the longwood T stop, which takes you right into central boston, and within walking distance of all the medical centers in boston.

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Albany, New York
1 review
4 of 5 stars Reviewed 6 days ago NEW

Due to its location we have stayed at the hotel several times over the last few years. On the last trip we mistakenly left a couple of items behind when we checked out. I called the lost and found department and they were extremely helpful. They located the items and called to confirm that they could ship the items back... More

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Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for taking time to post a review. We are glad your items were returned to and appreciate you staying with us when in the area. Best Regards Brian Stiglets More

seattle
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Upon arriving on a red-eye flight, I learned there had been mis-communication regarding the date of my manager's reservation so arrived to find there was no reservation under his name. He was pleased to work with Bill Davies, the Director of Rooms and Dewanya at the front desk to resolve the situation. They were able to successfully work with him... More

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Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for the recent review. So happy Dewanya and Bill were able to assist with resolving the reservation situation. We appreciate the business very much. Best Brian Stiglets More

Alameda, California
Contributor
20 reviews 20 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

This is definitely a no frills hotel. Expensive, adequate, and the staff stayed well hidden. I chose this hotel due to the location - very close to my daughters' apartment and her college. I thought this was important. Given the ease of travel in Boston, I won't make this mistake again.

Was this review helpful? Yes 1
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for posting a review and for staying with us while visiting your daughter. Sorry you were not happy with your stay. Please accept my apologies. You review scores the hotel very low on value and extremely low on service. So I may share the specifics with our staff please contact me at bstiglets@innatlongwood.com with any details you wish... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

When my husband's vacation to Cape Cod was interrupted by emergency surgery at Brigham and Women's Hospital, I had to fly to Boston from Florida. The hospital recommended this hotel. My stay extended to 2 weeks, and every day all of the staff (front desk, restaurant, and cleaning) was friendly, caring and helpful. The hotel is just 2 blocks from... More

Was this review helpful? Yes 1
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Many thanks for posting a review. Happy your stay was a good. Hope your husband is doing well. Best Regards Brian Stiglets More

South Berwick, Maine
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The only reason why we stayed here was due to its proximity to Brigham and Women's Cardiovascular center, where my dad had surgery. To say this is an average hotel would be a fair statement. When we arrived at 2 pm, we were delighted that we able to check in early. The delight faded when we went to the room... More

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Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us and thank you for taking time to post a review. We appreciate all your your comments and they will be shared with our staff. Glad you were able to check in early and hope your dad's surgery went well. Please accept my apology regarding the housekeeping quality. We are better than that. But we... More

Winterport, Maine, United States
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel is excellent. From the front staff to the restaurant waitress, everyone was cordial, helpful. Rooms were very clean. We needed a place by the medical facilities and this was a perfect location. We didn't need anything fancy for the 1 night we needed to stay. They also offer a special medical rate if you are... More

Was this review helpful? Yes
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you very much for staying with us and for taking the time to post a review. Very much appreciated. Regards Brian Stiglets More

mahopac, ny
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Reading all the reviews , one cannot be sure if this hotel is a great find or on the cusp of the 7th Ring of Hell. Actually, it is about the same as a low end Holiday Inn, a little worn but clean. It is not fancy but for the price ( modest by Boston standards) it is a good... More

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Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you very much for staying with us and for posting your review. We appreciate your comments very much. Regards Brian Stiglets More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel twice before for two weeks at a time and had no problems. I had a parcel delivered there for the attention of a colleague of mine. Up to today that parcel is missing. At first when I called the hotel, I was told that they could not recall having received the parcel. When I however... More

Was this review helpful? Yes 1
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us in the past and thank you for posting a recent review. Very sorry your package was not delivered on time to your colleague and that you could not get a straight answer form the staff. As I understand it your colleague has received the package albeit late. If this is not correct or you... More

Lucknow, India
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I recently stayed in The Inn at Longwood Medical and was quite disappointed with the facilities and service provided. Considering the high room rates charged, the room was very small and depressing with insufficient lighting, insufficient storage, no electric kettle or tea bags, no locker for safe storage of valuables, and no daily utilities such as moisturizer etc being provided.... More

Was this review helpful? Yes 1
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for your review and for staying with us during your groups conference. Very sorry you were not happy with your stay and will share your comments with the staff. Along with our Keurig coffee makers we do provide tea bags for those who wish tea. I apologize if during your stay there were never any in your room.... More

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Additional Information about The Inn at Longwood Medical

Address: 342 Longwood Avenue, Boston, MA 02115
Phone Number:
Location: United States > Massachusetts > Boston > Fenway / Kenmore
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — The Inn at Longwood Medical 3*
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Also Known As:
Best Western Plus Boston - The Inn At Longwood Medical Hotel Boston
Best Western Boston
Boston Best Western

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