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All 77 Boston hotels

The Inn at Longwood Medical

3.0 of 5 Hotel   |   342 Longwood Avenue, Boston, MA 02115 (Fenway / Kenmore)
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77%
Ranked #42 of 77 hotels in Boston
A recent review
4 of 5 stars reviewed 1 week ago
joeyjuniper Grand Manan, Canada
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575 people have reviewed this hotel

Traveler rating
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198
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155
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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English first
Lucknow, India
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

I recently stayed in The Inn at Longwood Medical and was quite disappointed with the facilities and service provided. Considering the high room rates charged, the room was very small and depressing with insufficient lighting, insufficient storage, no electric kettle or tea bags, no locker for safe storage of valuables, and no daily utilities such as moisturizer etc being provided.... More

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Grand Manan, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Clean hotel within walking distance of Fenway Park and close to Longwood Station for the Green Line. Note: there are train stops Longwood Station on Heath and Longwood on Riverside. The latter lets you off in an unlit park which was disconcerting at night...The Galleria has a food court and a pharmacy which was convenient. The front desk staff was... More

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Gayle S, Director of Sales at The Inn at Longwood Medical, responded to this review

Thank you for taking the time to write the review for us! We appreciate your time and hearing where we can improve and where we are doing well! I will advise the department manager regarding stocking the vending machines and pass along to the Front Office Manger that his staff were friendly. Again, thank you! Sincerely, Gayle Sinclair More

New England
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Yet again we experienced exceptional customer service at the Inn at Longwood Medical. Kudos to Noah, Jennifer, Giselle, Angel, Andrew, Antonio and all of the front desk staff - everyday always so accommodating and compassionate. We appreciated the ever present smile and help from, Jose, the concierge. Isabelle from housekeeping was wonderful about needs around our baby's nap schedule. And... More

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Gayle S, Director of Sales at The Inn at Longwood Medical, responded to this review

Thank you for your kind words of encouragement for all of our staff! They very much appreciate being mentioned and acknowledged. I will share with each of the Department Managers your Kudos! Again, thank you for taking the time to write for the review for us! Sincerely, Gayle Sinclair Director of Sales & Marketing More

Dunmore, Pennsylvania, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

When I go away I expect, at the least, the bare minimum of the comforts of home. When a brochure says there will be a refrigerator, I expect it will be there in working condition. I expect the air conditioning to work properly. I expect the shower handles will not come off and that I will not be standing in... More

Was this review helpful? Yes 1
New York, NY
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

What a delightful discovery this hotel was. The Longwood area is somewhat removed from central Boston, although public transportation is close by, so we were a little dismayed to find the location less convenient than I had planned. We chose it for its proximity to the Fine Arts Museum, not realizing it was somewhat removed from the major entertainment and... More

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Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you very much for taking time to post a review. We appreciate you staying with us and are glad your visit was a good one. Thanks again Brian Stiglets More

North Kingstown, Rhode Island
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Bill went out of his way to accommodate us when we needed to change our reservation due to a changed surgery date. The room was clean and comfortable, the staff friendly and helpful. The Inn is conveniently located near hospitals and walking distance to the T. We were very pleased with our stay.

Was this review helpful? Yes 1
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Many thanks for posting a review and for staying with us recently. Happy Bill was able to assist with your reservation and hope the surgery went well. Best Regards Brian Stiglets More

Italy & USA
Top Contributor
116 reviews 116 reviews
36 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you want the convenience of being in the middle of medical row it's ok. The staff did the minimum, the rooms are tiny and the decor is 1980's. We moved downtown for our other nights and found a much better hotel value, you will too......................

Was this review helpful? Yes 2
Maine
1 review
4 of 5 stars Reviewed 2 weeks ago

Noah at the font desk went above and beyond to accommodate a medical emergency and find lodgings for my husband and I in our hour of need. An unforeseen procedure left me unable to travel and a Red Sox game made it impossible to find a room. Noah's professionalism and courtesy saved the day! The hotel is conveniently located directly... More

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Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you taking time to post a review. Very glad Noah was able to assist you and your husband during this stressful situation and appreciate you both staying with us. regards Brian Stiglets More

Orlando, Florida
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

A bit pricey, but the staff and location made up for it. The rooms were clean and the bed comfortable. About a 20 minute walk to Fenway Paaaaaahk. The attached food court was a great place to grab a late night bite. Pharmacies and coffee shops nearby were a big help as well.

Was this review helpful? Yes 1
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you taking the time to post a review. We appreciate you staying with us and for the many nice comments. Very glad the staff made your stay a good one. Best Regards Brian Stiglets More

Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Last month my wife and I again stayed at the Inn at Longwood. This is a great hotel in a location that is in the heart of the Boston Medical Center area, if needed and also a great place to sightsee Boston. Many venues are within walking distance and with the subway system and cabs you are everywhere. However, the... More

Was this review helpful? Yes
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Many thanks for posting a review after your stay with us. Very much appreciate the comments regarding Noah and our staff. Glad they were able to make your stay such a good one. Thank you again, Brian Stiglets More

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Additional Information about The Inn at Longwood Medical

Address: 342 Longwood Avenue, Boston, MA 02115
Phone Number:
Location: United States > Massachusetts > Boston > Fenway / Kenmore
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — The Inn at Longwood Medical 3*
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Also Known As:
Best Western Plus Boston - The Inn At Longwood Medical Hotel Boston
Best Western Boston
Boston Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style
#36 Family Hotel in Boston #43 Romantic Hotel in Boston #47 Business Hotel in Boston
Hotel Class
Official Description (provided by the hotel)
This full-service hotel is walking distance to key area attractions such as the Fenway Park, Museum of Fine Arts, Boston Children's Hospital, Brigham and Women's, Dana Farber, and Harvard Medical School, Boston University, Colleges of the Fenway Northeastern Univeristy and Boston College. Easy access on the Green Line of the MBTA public transportation. Concierge service for Historic Tours of Boston and tickets to major events. ... more   less 
Number of rooms
155

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  • At what time does the pool open each day?

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