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The Inn at Longwood Medical

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342 Longwood Avenue, Boston, MA 02115
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The Inn at Longwood Medical
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The Inn at Longwood Medical
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715 reviews from our community

Traveler rating
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    173
    98
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    39
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Stayed here during a conference at the medical center. Friendly staff, decent restaurant and bar, 5min walk to Longwood campus. Family friendly too. 30 min from airport, if arriving after rush hour. Not a fancy place, but I would stay here again.

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Hawley, Pennsylvania
1 review
5 of 5 stars Reviewed 4 days ago NEW

rooms were very clean, staff was very helpful. i have stayed there many times when wisiting my grandson at college ewstaurant was good, close to college and stores, parking garage very convenient. would recommend to a friend.

Was this review helpful? Yes
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us to visit your grandson. Hope he is doing well in college and you continue to stay with us while visiting. The staff and I appreciate your comments and for taking a time to post a review. Look forward to your next stay with us. Best Regards Brian Stiglets More 

Mexico City, Mexico
Contributor
16 reviews 16 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

It was graduation week-end so the city was pretty booked out and I opted to stay here. I was upgraded to a king sized bedroom, but for what amounted to $400 a night, my room was basic and more like a Holiday Inn type of room (only smaller). The carpets seemed old and musty, but I will say the room... More 

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Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us and for taking the time to post a detailed review. My apologies on the carpet ,we are having it replaced. Sorry you were not able to make it to the fitness center; BodyScapes Longwood but glad you glad you were able to walk in the area. Will share your comments with our staff. Thank... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed several times and the hotel which is clean and has every amenity. The location is perfect and attached to all the hospital facilities. But the best thing is the staff which is very professional and very accommodating, especially Noah who bent over backwards with his excellent services and attitude. Mat Kahn and family.

Was this review helpful? Yes
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for posting a review and for mentioning Noah. Will share your comments with him and the entire staff. Thank you for being such a loyal customer and look to your next visit with us. Best Regards Brian Stiglets More 

Huntington Woods, Michigan
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

We stayed over the weekend of mid. May, 2015. The room was very noisy and unwelcoming. The toilet did not flush properly, the hot water was barely warm and the pressure was so low it took 10 minutes to wash out the very low quality shampoo from my short hair.the air condition could not be adjusted. The coffee maker was... More 

Was this review helpful? Yes 1
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for posting a review but very sorry your stay was not a good one. Please accept my apologies if you contacted our staff during your stay and they did not remedy the problems you and your family incurred. Please contact me at bstiglets@innatlongwood.com so I may get additional details from you and share with our staff. Sincerely Brian... More 

Port Washington, New York
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Unusual hotel in that it has only 4 floors of rooms. Located next to a number of Boston's top hospitals, but easy to get to many other attractions in Boston. Rooms were very clean and updated. Not much of a lobby area. Has a food court in building that serves the local area. Also has a restaurant. Indoor parking available... More 

Was this review helpful? Yes
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for taking the time to post a detailed review and for staying with us. The staff and I appreciate both and hope you will stay with us again. Regards Brian Stiglets More 

1 review
5 of 5 stars Reviewed 1 week ago

We had a great stay at Longwood Medical Hotel. The staff was very helpful and our room was perfect. The front desk staff person, Noah was one of the most friendly and helpful employees we have ever found in our travels. The location can't be beat for access to the best hospitals and colleges in the Boston area. We will... More 

Was this review helpful? Yes
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for mentioning Noah in your review and thank you for staying with us. Looking forward to having you stay with us again. The staff and I appreciate your business very much. Best Brian Stiglets More 

Wilton, Connecticut
1 review
4 of 5 stars Reviewed 1 week ago

This hotel is perfect if your family has need to be near Brigham Women' or Deaconess or the other hospitals in this area. The rates are compassionate (for Boston), the hotel is perfectly located and the staff is very accommodating. Ron and Noah were very responsive to our changing needs. The rooms are well appointed and beds are comfortable. Parking... More 

Was this review helpful? Yes
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us and thank you for posting such a thoughtful review of our hotel. Appreciate you recognizing our staff in the posting. Your comments will be shared with all team members. Best Regards Brian Stiglets More 

Wrentham, Massachusetts
1 review
4 of 5 stars Reviewed 2 weeks ago

Our daughter's wedding was held at The Inn at Longwood two weeks ago and was absolutely perfect. Charlotte was great and very professional throughout the process and very importantly she was there to coordinate the rehearsal, the vendor deliveries, the ceremony and reception. The banquet staff was excellent. Luisa and the head server wanted to be sure all was perfect.... More 

Was this review helpful? Yes
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for taking the time to post a review regarding your daughter's wedding at our hotel. Very glad you and everyone there enjoyed themselves, we enjoyed hosting such a special event. Extremely kind of you to mention the staff ,food and room quality in your review. Thank you again, the staff and I are very grateful and appreciate your... More 

Acworth, Georgia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I'm not one to complain about little things. This was not a little thing. This Inn is o.k. although the restaurant service is not what it should be. My problem came after my stay when I realized--upon reviewing my credit card statement--that I had been charge for an extra night at the Inn. I called to rectify this and was... More 

Was this review helpful? Yes 1
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Please accept my apologies that you were charged incorrectly and the time you had to spend to have it corrected. We have issued a credit to your account and again are sorry this happened because of our hotel. Should you choose to stay with us again please contact me at bstiglets@innatlongwood.com so I may personally make your reservation and regain... More 

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