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All 77 Boston hotels

The Inn at Longwood Medical

3.0 of 5 Hotel   |   342 Longwood Avenue, Boston, MA 02115 (Fenway/ Kenmore)
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The Inn at Longwood Medical
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Ranked #49 of 77 hotels in Boston
A recent review
5 of 5 stars reviewed 2 days ago
Lori O Maine, New York
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Maine, New York
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 days ago NEW

After a long drive with my wife needing medical procedures we arrived at the Inn at Longwood. The staff was caring, helpful and friendly. The rooms are lovely & clean plus in a wonderful location. I highly recommend this hotel especially if attending any of the Boston hospitals.

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Pelham, New Hampshire
Top Contributor
370 reviews 370 reviews
78 hotel reviews
190 helpful votes 190 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The staff is welcoming and helpful. The rooms are small, but clean and comfortable and an easy walk to the hospitals. A Continental breakfast at the Longwood Grille was included in the cost of the room. Instead of the Continental breakfast, you could order off of the menu at a 50% discount. Be sure to ask for your breakfast voucher... More

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

We had to drive in from out of town so my son could have knee surgery at Boston Children's Hospital. Could not have had better accommodations. Just a short walk to the hospital. Room was clean, beds comfortable, staff was great. Food at the restaurant was great. My son is on the mend. Thanks for making this difficult time a... More

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Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for the very thoughtful post and for staying with us. Hope your son has a full recovery. We are all very glad we were able help during the hospital visits. Best Regards Brian Stiglets More

Hamilton, Bermuda
2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

We had to book this hotel due to medical issue in the family. While the location if you need to see the hospitals nearby, is like no others the rooms definitely need refurbishing. We stayed the first time in a room that was not bad but the bathroom was very tiny and nothing looked clean. The second time we stayed... More

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Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for posting your review and for having stayed with us recently and in the past. We are truly sorry you were disappointed and housekeeping was so poor. The hotel and I are grateful for the customers that come to us because of the hospitals and never want to take that for granted. We have many guests from Bermuda... More

Albany, New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The Inn is very convenient to Harvard, Childrens Hospital and Dana-Farber Cancer Institute. I have been a patient at Dana for over three years and the location couldnt be more convenient. We have stayed at the Inn over 30 times. The booking online has worked fluidly. The rooms are clean, the beds superb, and the service excellent. But most of... More

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Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us and thank you for posting such a thoughtful review. It is nice for you mention Jenne , Noah ,Angel and Gisele. Your comments will be shared with them and the entire staff. We all appreciate your business and the opportunity to take care of you while visiting Dana Farber. Thank you Brian Stiglets More

Detroit, Michigan
Contributor
17 reviews 17 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Pretty much a dump. Tiny room. Peeling wallpapers. Staff were nice and helpful. In future I'll stay at Copley Square and take the T or cab. The only convenience is close to hospitals The rest is up to you. Pretty much a dump. Tiny room. Peeling wallpapers. Staff were nice and helpful. In future I'll stay at Copley Square and... More

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Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us and for posting a review. Please accept our apologies for the peeling wallpaper you found while staying. I agree with your comment. Paying that much money and not being happy with your stay is disappointing. Please contact me at bstiglets@innatlongwood.com to discuss your stay further and the rate you paid. Thank you Brian Stiglets More

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I work at Brigham and Women's Hospital and work with the Inn at Longwood to arrange lodging for out of state patients. I have had nothing but postive experiences working with the staff at the Inn. They go above and beyond to accommodate our patients and recently were able to make arrangements for a patient at the very last minute... More

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Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for posting a review and thank you for your continued confidence with the hotel and staff. We truly appreciate your business. .If I can ever assist further please contact me at bstiglets@innatlongwood.com More

Pittsburgh
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed at The Inn at Longwood Medical a few times now and find it a very clean, super convenient, and hospitable place. We have a son attending Harvard Medical School, and this is the only hotel within walking distance of the dormitory and school. It is also down the street from Boston Children's Hospital. The rooms are very... More

Was this review helpful? Yes 1
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Many thanks for posting a review and for staying with us while visiting your son at Harvard. You must be very proud of him. Please let me know if I can ever assist with making your next reservation. I can be reached at bstiglets@innatlongwood.com. Thank you again, Brian Stiglets More

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Location is good across from hosp ; otherwise much better values ! Room didn't have tissues or hairdryer(asked for them said they'd bring it up & never did My room didn't have microwave or frig like others have said Staff was nice but really it's really tired and bathroom needed cleaning( wish I could give better review but can't It... More

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Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for posting a detailed review and for staying with us. Please accept my apologies regarding the condition of your guest room. Please contact me at bstigletes@innatlongwood.com if you have time to discuss further. Your rate of $193 appears to include taxes. We do offer medical rates starting at $169 plus tax and includes ,Wi-Fi , and continental breakfast... More

CT, U.S.A.
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed for a week here while my husband was undergoing major surgery at Beth Israel Deaconess. I can't say enough good things about my experience at your hotel. Every single Longwood staff member was kind, helpful empathetic, and took care of our every need. We wondered if your staff got special "empathy" training given your unique location in the... More

Was this review helpful? Yes
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us and thank you for posting a review. Very glad we were able to make you and your family comfortable during a challenging time for all of you. Regarding training, yes we do stress with all staff that our customers are usually going through difficult times and that we must do our best to accommodate... More

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Additional Information about The Inn at Longwood Medical

Also Known As:
Best Western Plus Boston - The Inn At Longwood Medical Hotel
Best Western Plus Boston - The Inn At Longwood Medical Hotel Boston
Best Western Boston
Boston Best Western
Address: 342 Longwood Avenue, Boston, MA 02115
Phone Number:
Location: United States > Massachusetts > Boston > Fenway/ Kenmore
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#38 Family Hotel in Boston
#53 Business Hotel in Boston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Inn at Longwood Medical 3*
Official Description (provided by the hotel):
This full-service hotel is walking distance to key area attractions such as the Fenway Park, Museum of Fine Arts, Boston Children's Hospital, Brigham and Women's, Dana Farber, and Harvard Medical School, Boston University, Colleges of the Fenway Northeastern Univeristy and Boston College. Easy access on the Green Line of the MBTA public transportation. Concierge service for Historic Tours of Boston and tickets to major events. ... more   less 
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