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Best Western Boston - The Inn at Longwood Medical

342 Longwood Ave. Boston, MA 02115
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Gracious Hotel located downtown, adjacent to Longwood Medical area & Longwood Galleria Complex.
Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant Room Service No Swimming Pool
Check Rates and Availability: $249 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 55 traveler reviews
  • What to Expect:
    • 3.5 based on 44 reviews Rooms
    • 4 based on 42 reviews Service
    • 3.5 based on 44 reviews Value
    • 3.5 based on 44 reviews Cleanliness
    • 3.5 based on 4 reviews Dining

Reviews of Best Western Boston - The Inn at Longwood Medical

( 1-10 of 55 )
Sep 30, 2008

This Best Western is nicer and cleaner than most Best Westerns. Initially, we had some trouble finding the lobby to check in, but only because we went in through the food court/CVS entrance. At the front desk, check in was hassle free, but the desk staff wasn't friendly at all. He mumbled something about our room having been given away,... more

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4 of 5 stars
snjsportsguy
Sep 14, 2008

The Best Western at Longwood was clean and convenient. It's location is close to public transportation which made getting around this great city quite simple. The hotel is located in the Gallery which had a wonderful food court. This made grabbing a quick bite for breakfast or a convenient lunch/dinner wonderful. Overall our stay at the Best Western at Longwood... more

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5 of 5 stars
San Jose, CA
Aug 6, 2008

Gotta say that I read these reviews after I made our reservation and I was a little concerned. However, I found the negative comments totally unfounded. Our room was clean and comfortable, the staff was friendly and very helpful, the parking was hassle free and very reasonable for overnight city parking, and it was an easy 15 minute walk to... more

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5 of 5 stars
Westport, MA
Aug 1, 2008

Recently I had the pleasure of Staying at the Bestwestern Inn at Longwood for an extended stay due to an illness, I needed to be near the hospitals. The hotel went above and beyond to make sure that my stay was comfortable considering the circumstances of my illness. I have never met a more accommodating staff in all of my... more

Jul 24, 2008

My husband and I stayed at the Inn at Longwood Medical because of it's proximity to Dana Farber Cancer Center and Brighams and Woman's Hospital. I was somewhat hesitant because of the reviews here, but it is the closest hotel to the medical facilities so we booked. I was completely unprepared to the actual filth and dirt in the room.... more

Management response from
bievenue, General Manager

Please accept our sincere apologies for the condition of you guestroom The staff and I are extremely embarrassed and regret disappointing you.While our guestrooms are inspected daily we obiviously have a problem with this particular room and our procedures. While I understand wanting to remain private could you please give me the room number during your stay.This will enable me...

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5 of 5 stars
Dresden, TN
Jul 23, 2008

My husband and I were in Boston during the weekend of July 15th. This was our first visit. We wanted to see so much in so little time. We had won tickets to two of the Red Sox games, but wanted to see as much of Boston as we could. Thanks to David Gore, our personal hotel travel agent, we... more

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2 of 5 stars
Grapevine, Texas
Jul 18, 2008

We chose this hotel based on the photo and description on the hotel's own website. It was a bit misleading. The hotel is difficult to find, considering that it sits in and atop the Galleria (not a mall, despite the name) among several medical facilities and colleges. We passed it and had to turn around - a complicated proposition considering... more

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5 of 5 stars
Massachusetts
Jun 9, 2008
1/1 found this review helpful

I stayed at this hotel on Friday night in June. The room was beautiful - spacious - large king bed with a kitchenette - a treat in a downtown hotel since frequently rooms in downtown feel like my closet. The kitchenette was also lovely. We had room service for breakfast and in the evening. The breakfast came exactly at the... more

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4 of 5 stars
Des Moines
May 13, 2008

Stayed here for the Boston Marathon.The price was allot better than the other Boston Hotels but not as close to town center.Staff was friendly and helpful,we felt welcomed there.The hotel had a special pasta dinner the night before the race and put out free snacks and coffee the morning of the race.Room was clean and worked for us,could use a... more

May 8, 2008

We had a great time in Boston due to staying at this hotel. The property was clean, roomy and just fantastic. We can't wait to make our next visit. more

Reviews of Best Western Boston - The Inn at Longwood Medical

( 1-10 of 55 )
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Best Western Boston - The Inn at Longwood Medical Also Known As

Address: 342 Longwood Ave., Boston, MA 02115