I recently stay at the Inn at Longwood Medical and the rooms are very clean and the staff are very accomodating. The Inn at Longwood Grille has great deals at the bar for appetizers and happy hour specials. I would have given it a 5 however the room was extremely cold and the heat was not functioning properly. more

The room was nice & clean. We stayed here 3 times last year for medical visits to Boston Children's Hospital. This is the best place we've found in Boston. The restaurant was overpriced for the little bit of food provided; we only went there once until we discovered the Food Court. We LOVE the food court. My daughter, 7 year... more

~bad service ~not clean ~parking is awful and expensive more

This was a business stay for 2 nights. I arrived in the morning at around 7am, after catching a red-eye flight from the west coast. They said they had absolutely no room for me to check in early. I desperately needed a room to look presentable for the packed day. The reception staff kindly gave me keys to a 'store... more

While my daughter was hospitalized I stayed at the Inn at Longwood which is conveniently located near Boston CHildren's Hospital. The last day I was packing quickly and I left a valuable item in the room. I called the following day and the item had been responsibly checked into housekeeping and the supervisor handled the shipping (including insuring the item)... more

My husband and I have stayed here before because of its proximity to the hospital where we had appointments. The ease and convenience made it a certainty we would stay here again. I have surgery coming up this month and had to reserve rooms for extended family. Bill, the Director of Rooms, was very patient in listening to my needs... more

Due to surgery at Boston Children's Hospital, my family had reserved a suite for 10 nights at the Best Western Inn at Longwood Medical. Complications meant we needed an additional 13 nights. In the middle of those additional nights the hotel had two nights with 100%+ occupancy. My family would have to leave the hotel, find new accommodations, and move... more

Business trip with over 50 colleagues. Hotel had delicious hors d'œuvre ready for us when we arrived. Guests from the Inn at Longwood can use a gym just two or three blocks away, but I just ran around the back bay fens instead. Can't address the topic of value, because I never saw the bill. I have never submitted a... more

Once home and unpacking my bag after a week's stay at the Inn, I realized that I'd left a personal item behind in my room. When I contacted the hotel, I was referred to Mr. Noah Gopin, the Housekeeping Supervisor, who handled the matter with courtesy and efficiency. My "lost" item was returned to me within a couple days of... more