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BEST WESTERN University Hotel-Boston/Brighton

3.0 of 5 1650 Commonwealth Ave, Boston, MA 02135
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BEST WESTERN University Hotel-Boston/Brighton
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BEST WESTERN University Hotel-Boston/Brighton
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354 reviews from our community

Traveler rating
    95
    130
    75
    33
    21
See reviews for
163
57
27
49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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    (354)
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    (60)
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    (106)
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    (75)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel is in a nice quiet area. Safe location just steps from the T. We stayed during a blizzard and had a parking spot plowed for us multiple times during our stay. It was well worth the money. I will stay again next time I'm in Boston.

Was this review helpful? Yes 1
Pittsfield, Massachusetts
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The rooms are clean and simple. The prices are very affordable for Boston. It is split level so you can't necessarily park outside your room. Front desk service was very nice and helpful. Continental breakfast is fine. The fruit and muffins are good but I didn't have the eggs or meat. I will stay here again for sure.

Was this review helpful? Yes 1
bwcommave, Director of Sales at BEST WESTERN University Hotel-Boston/Brighton, responded to this review

Thank you for taking the time to write about your experience here at our hotel. We appreciate the positive feedback and I will make sure to tell my team about your kind words. We're happy you enjoyed our complimentary continental breakfast and our free parking as well. Hopefully you can stay with us during the spring to experience the nice... More 

1 review
3 of 5 stars Reviewed 1 week ago

The service was very good, the staff was pleasant everywhere and the snow removal of 16.5" overnight was expediently taken care off so I was able to leave with my car after uncovering it. The receptionist was kind enough to allow me a late checkout to wait out the bad whether.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwcommave, Director of Sales at BEST WESTERN University Hotel-Boston/Brighton, responded to this review

Thank you for taking the time to write about your experience here at our hotel. We are very glad you enjoyed your stay and our staff members were able to make your stay memorable even with all of the snow!. We hope you stay with us again in better weather conditions! Thanks again. More 

Sherbrooke, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Good for the price. Overall, I am satisfy with the price quality ratio. Good for the price. Overall, I am satisfy with the price quality ratio. Good for the price. Overall, I am satisfy with the price quality ratio.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwcommave, Director of Sales at BEST WESTERN University Hotel-Boston/Brighton, responded to this review

Thank you for taking the time to write about your experience here at our hotel. We appreciate your feedback and we hope you stay with us again with better weather conditions. Thanks again! More 

Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here during a blizzard in Boston. Upon arrival, the front desk staff were friendly and informative. They helped us figure out how to travel around the city despite the weather. Our 2 rooms were basic but decently clean. That's what I expected considering that the room rates were low for Boston. My main complaint was that the rooms... More 

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bwcommave, Director of Sales at BEST WESTERN University Hotel-Boston/Brighton, responded to this review

Thank you for taking the time to write about your experience here at the best Western University Hotel. We are glad our staff were able to make you feel at home and were very informative, especially during those awful weather conditions. We appreciate your feedback and we will take these issues into consideration to make improvements to our hotel. We... More 

1 review
2 of 5 stars Reviewed 1 week ago

The service is poor the room was ok not the Ritz if your just looking for a cheap bed stay here . No hot running water, broken ice machine and dont call a cab you will get someone that does not speak English and will drop you now where close to where you want to go!!! One word Don't STAY... More 

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bwcommave, Director of Sales at BEST WESTERN University Hotel-Boston/Brighton, responded to this review

Thank you for taking the time to write about your experience here at our hotel. We deeply apologize for the inconvenience you may have had during your stay. We appreciate you taking these issues to our attention and we will make sure that they will all be resolved. Hopefully you can stay with us again to show you what our... More 

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Front desk staff was awesome. Room? Not so much. Hole in the wall around the light switch. Two choices for shower temperature: frozen or scalding. We were in the only room using a key and not a swipe card - the only problem with that is the vending and ice area needs a swipe card to get in. $120 for... More 

Was this review helpful? Yes
bwcommave, Director of Sales at BEST WESTERN University Hotel-Boston/Brighton, responded to this review

Thank you for taking the time to write about your experience here at our hotel. We apologize for the inconvenience of our bathrooms and ice machine rooms, we take these matters very seriously and will make sure our maintenance staff are on top of these situation. We thank you for bringing this up to our attention and we hope that... More 

Baltimore, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

I came to Boston to visit colleges with my daughter and the door to my room didn't close properly and it was below 20 degrees, There was no heat in the bathroom and the bathroom window was drafty. Avoid if possible

Review collected in partnership with Best Western

Was this review helpful? Yes
bwcommave, Director of Sales at BEST WESTERN University Hotel-Boston/Brighton, responded to this review

Thank you for taking the time to write about your experience here at our hotel. We apologize for the door and cold bathrooms. We take these manners very seriously and we will work as a team to solve these issues, so hopefully the next time you stay with us it can be an positive experience you will always remember. If... More 

San Francisco
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 22, 2015

The staff is great: polite, helpful and friendly. The free breakfast is huge and varied. The rooms are clean. (I got a free upgrade without even asking for one. The location is convenient. Easy walk to public transportation (and downtown), near Cleveland Circle. The price is right. What's not to like?

Was this review helpful? Yes
bwcommave, Director of Sales at BEST WESTERN University Hotel-Boston/Brighton, responded to this review

Thank you for taking the time to write about your experience here at our hotel. Thank you for taking advantage of our free continental breakfast that we serve every morning. Also, taking advantage of our MBTA which is seconds from our hotel. We hope to see you soon! More 

Rumson, New Jersey
1 review
5 of 5 stars Reviewed January 21, 2015

We had such a wonderful time. We were visiting my daughter who lives close by. The night clerk, Aleany, made our stay great. Thank you so much. The person we met while getting my morning coffee was so great too.

Was this review helpful? Yes
bwcommave, Director of Sales at BEST WESTERN University Hotel-Boston/Brighton, responded to this review

Thank you for taking the time to write about your experience here at our hotel. Our staff are trained to make everyone feel welcome and make your stay wonderful. Thank you for using our 24 hour coffee and tea station location in our lobby. We hope to see you again! More 

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Additional Information about BEST WESTERN University Hotel-Boston/Brighton

Address: 1650 Commonwealth Ave, Boston, MA 02135
Phone Number:
Location: United States > Massachusetts > Boston > Allston / Brighton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN University Hotel-Boston/Brighton 3*
Number of rooms: 74
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Also Known As:
Best Western Terrace Hotel Boston
Best Western Boston
Boston Best Western
Hotel Style:
#3 Best Value Hotel in Boston

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