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BEST WESTERN University Hotel-Boston/Brighton

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1650 Commonwealth Ave, Boston, MA 02135
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BEST WESTERN University Hotel-Boston/Brighton
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BEST WESTERN University Hotel-Boston/Brighton
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359 reviews from our community

Traveler rating
    97
    132
    76
    33
    21
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166
58
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49
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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United States
1 review
3 of 5 stars Reviewed yesterday NEW

This hotel is nestled in a busy part of the Boston suburbs. That being said, you would think the state of the rooms would be suitable for potential students and parents alike; this is not the case. The rooms appear to be in varying stages of repair from admittedly rough use. Our room, while having the appearance of being clean,... More 

Review collected in partnership with Best Western

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Brookline, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

We stayed for about 4 month over our house renovation! We had excellent experience. Greaat personal, very good service, everybody very welcoming and ready to help. We had a few issues over the span of 4 month, obviously, but they were handled and resolved very professionally and expediently. I highly recommend this hotel, especially for the money this is the... More 

Review collected in partnership with Best Western

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bwcommave, Director of Sales at BEST WESTERN University Hotel-Boston/Brighton, responded to this review

Thank you for taking the time to write about your experience here at our hotel. We enjoyed every moment you had with us and we are so glad you enjoyed as well. We are so glad you came to us for your extended stay. We always try to accommodate guests for extended stays since we have our spacious suites available... More 

Toronto, Canada
1 review
4 of 5 stars Reviewed 1 week ago

The hotel room was clean and comfortable. The staff was friendly and quite helpful. The parking is limited if you go out for a late dinner, however the staff assisted us in finding a spot. The location is quite convenient and close to the train stop.

Review collected in partnership with Best Western

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bwcommave, Director of Sales at BEST WESTERN University Hotel-Boston/Brighton, responded to this review

Thank you for taking the time to write about your experience you had in our hotel. We are glad you enjoyed your stay with us, including the wonderful area our hotel is located in. Our staff is always more than happy to help guests out in any situations to make your stay as easy as possible. Hopefully you can stay... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I went with a friend to see a concert over on Boston University. Neither of us had been to Boston within recent years and had no idea how to navigate the city. When we voiced our concerns to the front desk they told us where to go, how to take the T, and gave us a card with their phone... More 

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Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was always professional and courteous. They were very helpful and it was obvious they wanted to make our stay the best! Rooms were clean and the continental breakfast was good--the hot food always being refilled. Good value for the price!!!

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bwcommave, Director of Sales at BEST WESTERN University Hotel-Boston/Brighton, responded to this review

Thank you for taking the time to write about your experience here at our hotel. We are happy to hear that you enjoyed our spacious and clean rooms. Our housekeepers will love the great feedback. We hope to get to see you again during the better seasons! Have a great day. More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is in a nice quiet area. Safe location just steps from the T. We stayed during a blizzard and had a parking spot plowed for us multiple times during our stay. It was well worth the money. I will stay again next time I'm in Boston.

Was this review helpful? Yes 2
bwcommave, Director of Sales at BEST WESTERN University Hotel-Boston/Brighton, responded to this review

Thank you for taking the time to write about your experience here at the Best Western University Hotel. We are glad you took advantage of our free on-site parking. We worked very hard to keep our property clean during the awful weather. We hope we can see you again during a better season! Thank you. More 

Pittsfield, Massachusetts
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 23, 2015

The rooms are clean and simple. The prices are very affordable for Boston. It is split level so you can't necessarily park outside your room. Front desk service was very nice and helpful. Continental breakfast is fine. The fruit and muffins are good but I didn't have the eggs or meat. I will stay here again for sure.

Was this review helpful? Yes 1
bwcommave, Director of Sales at BEST WESTERN University Hotel-Boston/Brighton, responded to this review

Thank you for taking the time to write about your experience here at our hotel. We appreciate the positive feedback and I will make sure to tell my team about your kind words. We're happy you enjoyed our complimentary continental breakfast and our free parking as well. Hopefully you can stay with us during the spring to experience the nice... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 16, 2015

The service was very good, the staff was pleasant everywhere and the snow removal of 16.5" overnight was expediently taken care off so I was able to leave with my car after uncovering it. The receptionist was kind enough to allow me a late checkout to wait out the bad whether.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwcommave, Director of Sales at BEST WESTERN University Hotel-Boston/Brighton, responded to this review

Thank you for taking the time to write about your experience here at our hotel. We are very glad you enjoyed your stay and our staff members were able to make your stay memorable even with all of the snow!. We hope you stay with us again in better weather conditions! Thanks again. More 

Sherbrooke, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2015

Good for the price. Overall, I am satisfy with the price quality ratio. Good for the price. Overall, I am satisfy with the price quality ratio. Good for the price. Overall, I am satisfy with the price quality ratio.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwcommave, Director of Sales at BEST WESTERN University Hotel-Boston/Brighton, responded to this review

Thank you for taking the time to write about your experience here at our hotel. We appreciate your feedback and we hope you stay with us again with better weather conditions. Thanks again! More 

Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 15, 2015

We stayed here during a blizzard in Boston. Upon arrival, the front desk staff were friendly and informative. They helped us figure out how to travel around the city despite the weather. Our 2 rooms were basic but decently clean. That's what I expected considering that the room rates were low for Boston. My main complaint was that the rooms... More 

Was this review helpful? Yes 1
bwcommave, Director of Sales at BEST WESTERN University Hotel-Boston/Brighton, responded to this review

Thank you for taking the time to write about your experience here at the best Western University Hotel. We are glad our staff were able to make you feel at home and were very informative, especially during those awful weather conditions. We appreciate your feedback and we will take these issues into consideration to make improvements to our hotel. We... More 

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