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The Verb Hotel

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1271 Boylston Street, Boston, MA 02215
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The Verb Hotel
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The Verb Hotel
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265 reviews from our community

Traveler rating
    191
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Stockholm, Sweden
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were a group of students attending a conference in the middle of February staying in this best hotel. I'll tell you why: on our way to Boston we got separated in NY due to the busses, imagine our confusion about whom was registered for which rooms and the staff was just helpful, über nice and a patience of an... More 

Was this review helpful? Yes
John J, General Manager at The Verb Hotel, responded to this review

Hello Aurora R Thank you for your review. I will be sure to pass along your kind words to the staff. We are in the process of opening our restaurant here on property so the next time your in, you can have breakfast there. It will be a big improvement from what we are currently offering. Againg thank you for... More 

Washington DC, District of Columbia
1 review
2 of 5 stars Reviewed 2 days ago NEW

Décor is fun! Staff are friendly, knowledgeable, and helpful! Two queen beds sleep four. Rates are competitive. Location is neat. However, we experienced a few problems. Our room (#235, upstairs, faced the parking lot between the hotel and sports bar next door) had a constant smell of cigarettes coming from the bathroom vent. (For non-smokers, this was nasty. I heard... More 

Was this review helpful? Yes
John J, General Manager at The Verb Hotel, responded to this review

Hello Adam10251310 Thank you for the feedback we sincerely apologize that you experienced a few issues while in house. Your feedback is appreciated and will help us determine areas that have room for improvement. I would be happy to speak with you directly about your experience in hopes that you will come and stay with us again. Again thank you... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Verb with it's crazy cool cat decor is a much welcomed change of pace in the world of hotels. This small boutique hotel offers a smile waiting around every corner with their decorating and friendly staff. The complimentary Verb water was appreciated and the zebra striped bathrobes were hilarious! Zack at the front desk sets the right vibe for Verb-... More 

Was this review helpful? Yes
John J, General Manager at The Verb Hotel, responded to this review

Hello K M Thank you very much for your review and staying with us here at The Verb. I will be sure to pass along your comments to Zach and the rest of the staff. We are very please to hear that you enjoyed the Verb water and the cool robes. We look forward to seeing you the next time... More 

Modesto, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Couldn't ask for better customer service. Hotel is fun and unique. Stayed here because it was close to Fenway but would recommend this place for anyone staying in the Boston area. Molly is the best and we stay at a lot of hotels. Thanks for a great experience!

Was this review helpful? Yes
John J, General Manager at The Verb Hotel, responded to this review

Hello thebeardedbeast We are very please to hear that you found the hotel fun and unique. Customer service is very important to us and I will pass along your comments to Molly. We look forward to seeing you back soon. Againg thank you for your review. More 

Connecticut
1 review
5 of 5 stars Reviewed 3 days ago NEW

We just checked out of the Verb hotel in Boston and it was great. From the minute we pulled in, the valets were friendly and helpful. Although our room was not ready at noon when we arrived, it was ready at 2:00 PM - an hour earlier than promised. The valet then went and got our car and brought ALL... More 

Was this review helpful? Yes
John J, General Manager at The Verb Hotel, responded to this review

Hello Cheryl M Thank you very much for your review. I will be sure to pass along your comments to the staff. We are so sorry that our construction woke you up at 645am. Thank you very much for your understanding of the noise. We look forward to having you back soon. More 

Scituate, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is a lot of fun. The décor will bring back fun memories of music you listened to and concerts you went too. The staff were very helpful and informative. Zach at the front desk was great greeting you as soon as you walk in. The rooms were big and very clean and lots of places to charge your... More 

Was this review helpful? Yes
John J, General Manager at The Verb Hotel, responded to this review

Hello Terry93FP We are very please to know that our decor brought back memories of music and concerts for you. I will pass along your comments to Zach and the rest of the staff. The view to Fenway is great it's one of most requested rooms. Again thank you very much for staying with us. More 

New York City, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

You have to stay in this hotel! It is one of a kind. Everything is amazing: the colorful lobby, the rock and roll theme throughout the entire hotel (check out stairwells and the baseballs), the ultra-clean rooms, the fancy shower with no door and a hole in the glass to access the sink, the plethora of charging ports and the... More 

Was this review helpful? Yes
John J, General Manager at The Verb Hotel, responded to this review

Hello Doug S Thank you very much for your A+ rating of the hotel. I will be sure to pass along your comments to Zack and Patricia. We are so very please to know that you enjoyed your stay here. Please come back soon as we are in the process of opening our restaurant here on property. We look forward... More 

Weston, Florida
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 5 days ago NEW

My daughter and I just finished a trip to Boston where we stayed at The Verb Hotel. I can't say enough good things about this place. The highlight of our stay was the staff - from Zach and Molly at the front desk, to Derek in the valet. All were kind and fun and helpful and informative. The rooms were... More 

Was this review helpful? Yes
John J, General Manager at The Verb Hotel, responded to this review

Hello Lorrie L I will be sure to pass along your comments to Zach, Molly and Derek. We are very please to hear that you enjoyed your stay here. The water, shacks, and Wi-Fi all seem to be a big hit with our guest. Thanks for making us your official "go to" place in Boston. We look forward to seeing... More 

Little Silver, New Jersey
1 review
5 of 5 stars Reviewed 6 days ago NEW

Zach at the front desk was incredibly friendly and helpful. The room was large and comfortable. The decor was fun and retro. Kind bars at check-in, chocolate coconut scones and good coffee in the morning, plus a great location. We'd go back.

Was this review helpful? Yes
John J, General Manager at The Verb Hotel, responded to this review

Hi 732KC2015 Thank you for your review. I will be sure to pass along your comments to Zach. We are very please to hear that you enjoyed the hotel and the Knd bars offered at check-in. We look forward to seeing you the next time your in the area. More 

Washington, DC
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Our family of four spent four nights at the Verb. The hotel has a well-executed design theme of classic rock'n'roll that made staying in an old 2-story motel feel like a hip choice. The rooms are comfortable with soft pillows and thick comforters on the beds. Food choices at the hotel itself are limited - but free bottled water is... More 

Was this review helpful? Yes
John J, General Manager at The Verb Hotel, responded to this review

Hello LFW173 Thank you very much for your review. We are very please to hear that you and your family enjoyed your stay here at The Verb. We are in the process of opening our restaurant so the next time your in town please check us out. Again thank you for your review. More 

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