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All 77 Boston hotels

The Liberty Hotel

4.5 of 5 Hotel   |   215 Charles Street, Boston, MA 02114
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Ranked #29 of 77 hotels in Boston
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 1 week ago
sundevil22 Austin, Texas
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401 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
New York City, New York
1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

Nice hotel but poor service. Staff not experienced. Just seems like a young crew with pretty faces but dont know how to run or service guests. Ended up waiting at valet parking, waited at conciege, long long wait for morning breakfast. Poorly managed waiting queues. Franky a hotel of this class should not have disneyworld size waiting lines.

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BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

Thank you for taking the time to post a review. I am disappointed to hear that we did not meet your expectations with our service; this is certainly not the experience we aspire for our guests to have. I am sorry the wait times you encountered were longer than usual, and we look forward to providing you with a more... More

Austin, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I lived in boston from 2008-2013 and have since stayed at the Liberty about four times in the last year and a half (when visiting Boston). The bar is fun and definitely one of boston's hottest spots at night. I actually held a birthday party for my husband on the third floor balcony about three years ago, and they do... More

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Baltimore, Maryland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was not too familiar with hotels and locations in Boston, and I'm a Starwoods Preferred Guest. I came across The Liberty Hotel as one of their Luxury Line Collections. I asked around, and all my friends from Boston highly suggested if I could stay there, stay there. As a SPG member, there are several options, but am I so... More

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed in The Liberty for three nights and was overall very happy with my stay. The history behind the building is what makes the hotel. The touches from its previous life as a prison are great. The staff at the reception desk were incredibly helpful and friendly. The room was spacious and well appointed. My view however was essentially... More

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Cleveland, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I only came across this hotel because I had Starwood points for a hotel stay. What a find! My teens were intrigued by the transformation of a jail to a nice hotel. The location is perfect for walking the Freedom Trail (Beacon Hill) and is across the street from the red line (the T). Shopping and restaurants are abundant and... More

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Portland, Maine
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed two nights at the end of January 2014. Great views, great service and comfortable beds. The rooms are very modern as well. You don't even need to leave the hotel if you don't want to. The food at Scampo is great, also the fashion shows on Thursday nights are free and guests can get a table on a higher... More

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Belgium
Top Contributor
93 reviews 93 reviews
63 hotel reviews
212 helpful votes 212 helpful votes
4 of 5 stars Reviewed 3 weeks ago

the hotel is a gem; the renovated former jail offers a unique experience. staff is very friendly; good amenities (like free coffee in the morning) I got an upgrade and a late check out. room was spacious, clean and with Molton Brown amenities. very lively hotel; good food and a great bar. the only minus I can think of is... More

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BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

I’m pleased to hear that you enjoyed the hotel’s unique history/experience, friendly staff, luxurious room product, and fantastic amenities. Thank you for sharing this review with us. Kind regards, Brian More

Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautiful restoration of Boston's prison, with whimsical features such as old key pictures on modern day hotel key cards, and the Clink for dinner/drinks. Amazing location in Beacon Hill on the Charles in downtown Boston.

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BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

Thank you for the stellar review. I am pleased to hear that you appreciated the historic touches that we have preserved in keeping with our storied past, much appreciated! Kind regards, Brian More

New York City, New York
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just had a great experience staying at the Liberty Hotel. I traveled with my dog, which they were very helpful with (including providing a dog bed in my room). The place is lively, with lots of activity, good food and amazing nightlife. At night you feel like it is the center of Boston. One nice feature is that while the... More

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BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

Thank you for your continued business at The Liberty; to have you as a repeat guest on your visits to Boston means a lot to us. We will continue to offer a warm welcome and an exceptional stay on your future travels! Kind regards, Brian More

brattleboro
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel is so unique. The history of the Charles St Jail and its remake into The Liberty Hotel is fascinating. The room was clean and comfortable. The bathroom was modern with tub and glass door shower. Front desk a breeze, the concierge friendly and helpful, and the doormen, entertaining and professional. The lobby was a treat for the eyes.... More

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BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

We certainly agree that our 90-foot rotunda lobby is a “treat for the eyes” – what a great description! Thank you for sharing this review, and we look forward to welcoming you back to The Liberty on your future travels to Boston. Kind regards, Brian More

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Additional Information about The Liberty Hotel

Also Known As:
Liberty Hotel Boston
Address: 215 Charles Street, Boston, MA 02114
Phone Number:
Location: United States > Massachusetts > Boston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Business Hotel in Boston
#15 Green Hotel in Boston
#20 Luxury Hotel in Boston
#43 Family Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Liberty Hotel 4.5*
Official Description (provided by the hotel):
The sun sets over an iconic architectural gem, where unrivaled views, indigenous flavors, and the vibrant colors of this timeless destination await. Once the storied Charles Street Jail, The Liberty Hotel welcomes guests to Boston with the spirit of a landmark liberated following an extensive $150 million acquisition, renovation, and construction process. Commanding style and elegance, this property accommodates 298 guest rooms, including a 2,200 square foot Presidential Suite and nine additional suites. With complimentary high speed internet access in all of our spacious guest rooms, business and leisure travelers alike will feel at home. ... more   less 
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