We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Liberty Hotel

#40 of 78 Hotels in Boston
GreenLeadersBronze level
Hotel website
Hotel deals
215 Charles Street, Boston, MA 02114
Special Offer
Book Early and Save
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
The Liberty Hotel
Professional photos View all
Browse nearby
The Liberty Hotel
Write a Review

790 reviews from our community

Traveler rating
    418
    223
    82
    33
    34
See reviews for
135
281
30
184
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (257)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (790)
  • Mar-May only
    (219)
  • Jun-Aug only
    (199)
  • Sep-Nov only
    (195)
  • Dec-Feb only
    (177)
All months
Bismarck, North Dakota
1 review
2 of 5 stars Reviewed yesterday NEW

Stunning lobby with excellent concierge service. Room is breathtakingly plain and uninteresting and small. Series of poor service experiences that soured my experience, as well: my shoes were hung out but unshined; checked that I needed a rollaway on my check-in, but room did not accommodate one; front desk staff seemed very young, disconnected and uninterested.

Was this review helpful? Yes
Plano, TX
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed yesterday NEW

We arrived mid-morning after a 7 day cruise with no agenda, and decided to bid on a last-minute hotel. We were not disappointed in the price we got for the Liberty. Enjoyed the story of the property and it's historic significance. Was very convenient to T-stop and walkable to so many (more reasonable) restaurants. Our room also faced the entrance... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Liberty Hotel was a real treat. The rooms were terrific as was the restaurant. And, the architecture and the story of the place is so wonderfully unusual. So different than your run of the mill chain hotel. Loved it.

Was this review helpful? Yes
Surrey, England
Top Contributor
61 reviews 61 reviews
11 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I'm on day one of a 6 night stay and am thoroughly disappointed and underwhelmed. The Libertty is billed as a five star luxury collection hotel but that it is not. Our room smells of damp, has a stained carpet and has a view over the entrance to the mass eye and ear hospital so we can hear the unloading... More 

Was this review helpful? Yes
BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

Thank you for your review! I am sorry that we have not met your expectations thus far. I appreciate you taking the time to speak with me candidly yesterday and sharing such helpful feedback and opportunities for improvement. I understand you elected to remain in your current room but if there is anything further I may do to assist you,... More 

Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

By Boston standards rooms were a generous size, bathroom very modern and spacious with a soaker tub and separate shower, perfect location adjacent to MGH, easy walking to parks, shopping, Freedom Trail. Our room was very quiet, especially considering the location next to hospitals and highways. Downstairs in the lobby/bar/restaurants it was quite noisy. Many restaurants within a few blocks,... More 

Was this review helpful? Yes
Chelmsford, Massachusetts
1 review
4 of 5 stars Reviewed 3 days ago NEW

Great hotel to stay for a special occasion or event! Check in was seamless, room was ready and clean. We stayed in one of the old jail rooms, and it was very neat how The Liberty mixed old with new! Can be a little loud with the rotunda night scene, but that's the point so know what you're in for... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed a week at The Liberty in May 2015. The location is great if you want to stay close to Charles river. Walking distance to MIT, Beacon hill (i.e Charles street), Public gardens and Newbury street (for shopping). Easy access to running/walking trail by Charles River.

Was this review helpful? Yes
Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 days ago NEW

We stayed weekend of May 23/24. The hotel is lovely. However the lack of service was puzzling. There was no turn down service either night. We requested it on saturday night on,Tito be told is wasn't available that night. Sunday night we requested it again and asked our room be serviced while we were out for the afternoon, we came... More 

Was this review helpful? Yes
BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

Thank you for the feedback! I sincerely apologize for the service issues that you encountered during your stay; this is not the level of service we are known for providing at The Liberty. I am sorry that the housekeeping service was not provided when you requested it. We do have a procedure in place for such requests with a follow... More 

houston
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago credit card Amex Card Member Review

After reading the reviews of the hotel we were so looking forward to staying there. The location is pretty good -- takes about 15 minutes to walk to Boston Common area - a cab is required to go most other places. We thought the room was very small and cramped. We were told we were getting a very nice room... More 

Was this review helpful? Yes 1
BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

Thank you for your recent stay and for taking the time to share your feedback, we appreciate it! I am sorry that you were not completely pleased with your guest room; it is true that our grand deluxe city view guest rooms boast breathtaking views and we encourage you to choose this room type in the future. Unfortunately prepaid rates... More 

New Hampshire
Contributor
17 reviews 17 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This luxury hotel is ideally located in the Massachusetts General Hospital campus. It is a converted jail and had many very cool features and resturants. It also goes out of its way to provide fun for the guests with free bikes, kyaks and short (1-2 mile) free rided to local attractions. It is not bad a bad location, but not... More 

Was this review helpful? Yes
BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

I'm glad you were able to take advantage of our complimentary Liberty bikes during your stay, these are always a favorite with guests! Thank you for the wonderful review. Kind regards, Brian L. Director of Rooms More 

Questions? Get answers from hotel staff and past guests. Ask a question

399 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (217)
Viewed
Dining (18)
Viewed
Hotel & grounds (76)
Viewed
View from room (26)
Viewed
Room/suite (41)
Viewed
Bathroom (14)
Viewed
Pool/beach area (1)
Viewed
0:48
Videos (3)
Viewed
Other (38)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (153)
Viewed
Amenities (25)
Viewed
Restaurants and Bars (16)
Viewed
Superior Double Room (64)
Viewed
The Hotel (48)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Dining (7)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (10)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (1)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay