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The Liberty Hotel

#38 of 78 Hotels in Boston
GreenLeadersBronze level
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215 Charles Street, Boston, MA 02114
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The Liberty Hotel
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The Liberty Hotel
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782 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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houston
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW credit card Amex Card Member Review

After reading the reviews of the hotel we were so looking forward to staying there. The location is pretty good -- takes about 15 minutes to walk to Boston Common area - a cab is required to go most other places. We thought the room was very small and cramped. We were told we were getting a very nice room... More 

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New Hampshire
Contributor
17 reviews 17 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This luxury hotel is ideally located in the Massachusetts General Hospital campus. It is a converted jail and had many very cool features and resturants. It also goes out of its way to provide fun for the guests with free bikes, kyaks and short (1-2 mile) free rided to local attractions. It is not bad a bad location, but not... More 

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BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

I'm glad you were able to take advantage of our complimentary Liberty bikes during your stay, these are always a favorite with guests! Thank you for the wonderful review. Kind regards, Brian L. Director of Rooms More 

Israel
Contributor
18 reviews 18 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel is very nice. Pay attention it can be very busy with private events in the evenings, which feels a bit awkward as a hotel guest. Location is OK-just on entrance to MGH hospital, which may not be the atmosphere one is looking for

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BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

Thank you for sharing this review with us. Our location, in the heart of Beacon Hill and just steps from the Esplanade, makes for exploring this charming neighborhood with ease. We hope to see you back at The Liberty on future travels to Boston! Kind regards, Brian L. Director of Rooms More 

Boston
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel is really cool and historic, and as a platinum member I expected more. I have stayed here numerous times and have always had an issue with something - And I never complain, travel to different hotels 2-4 times a week, and am bery low maintenance. I do have to say an upgrade to a corner suite is very... More 

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BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

Thank you for your honest and kind words in this review and many thanks for your loyalty to Starwood and The Liberty; while I apologize that you have encountered some issues during your experiences, I am pleased to hear our staff has resolved each one. Let’s make your next stay with us a flawless one – feel free to contact... More 

Westchester, New York, United States
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My friends and I stayed at this great hotel this past weekend and had the best time! This is a happening place! They have great bars and restaurants and the hotel is beautiful. The hotel was originally the old prison in Boston and they have kept the brickwork & some jail cells in tact. We stayed in a room on... More 

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BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

I'm glad you enjoyed the nightlife at The Liberty, and we will be sure to share your kind words with Stephanie - thank you and we look forward to seeing you back here again soon! Kind regards, Brian L. Director of Rooms More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The Liberty In Boston was great.. an old Jail restored to a beautiful hotel. Excellent Location to shopping, restaurants, and the wonderful Italian North End. Great hospitality and a comfy room with a view. I certainly would return and make that my go to place!

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

The liberty hotel is a wonderful place to stay. From the valet at the door to the housekeeper who remember that it was my birthday. True an amanzing place to celebrate my birthday! I walked into my room to discover a happy birthday balloon, handwritten message and a cupcake. This is not something you would find at most hotels. what... More 

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BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

Thank you for this stellar review. We feel that our personalized/bespoke service sets us apart, and we are glad you agree - we look forward to your next stay with us! Kind regards, Brian L. Director of Rooms More 

new york
Top Contributor
53 reviews 53 reviews
45 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The liberty is is a nice hotel--the main areas are really lovely as other reviews say--a wonderful renovation, a gimmick gone right. They architects and designers totally pulled it off. I loved that their were dogs in the main bar/lobby area as I arrived. The breakfast was solid and the breakfast staff pleasant and efficient. The check in desk was... More 

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BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

Thanks for the great feedback regarding CLINK., our signature restaurant, and also our public spaces - we really appreciate it. Kind regards, Brian L. Director of Rooms More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Nice idea with the Jail redesign, but that is the only thing special about this place. This literally looks and feels like a Holiday Inn in the rooms. Furniture and faciliteis are dated and crumbling. Carpets are dirty and place is super noisy. I'd never stay here again, in fact, I asked SPG for my money back, it was THAT... More 

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BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

Thank you for reviewing your stay with us. I am very disappointed to hear that you did not have a positive experience, as we endeavor for all of our guests to have. I apologize for the room condition issues; please note that we have a renovation planned to start in November to enhance all of our guest rooms. Please contact... More 

Senior Contributor
37 reviews 37 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I did not stay at the hotel. This was a meeting spot for my friends and me, but I wish we had stayed overnight. The hotel was the old Charles St. Jail, and was recently converted into the hotel. By recently I mean we were told that Mark Wahlberg had a short stay there when he was younger. That is... More 

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BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

Wow, what an incredible review! We're so happy that you had such an enjoyable experience at The Liberty on your recent visit, and hope to see you back soon. Kind regards, Brian L. Director of Rooms More 

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