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The Liberty Hotel

4.5 of 5 215 Charles Street, Boston, MA 02114
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#31 of 77 Hotels in Boston
586 Reviews 4.5 of 5 stars
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586 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Contributor
18 reviews 18 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We just arrived home after a very enjoyable stay at The Liberty Hotel. It was our first overnight getaway from our small children, and wow did we choose the right hotel! From the welcoming, informative check-in by Steph, to the last minute Liberty-chauffered SUV ride to the airport, we experienced suburb service. The hotel has so much in the way... More

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USA
Top Contributor
123 reviews 123 reviews
98 hotel reviews
292 helpful votes 292 helpful votes
5 of 5 stars Reviewed yesterday NEW

Second stay at this Starwood Luxury Collection property, both times using points. Beautiful hotel with both contemporary and historical design elements, melded together perfectly. Very friendly and efficient service throughout the hotel. Being greeted with a glass of Cava upon arrival is a very nice touch. Rooms are modern and laid out well, with excellent lighting and comfortable furniture. While... More

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London
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed yesterday NEW

My sister and I had concert tickets at the Blue Hill Pavilion. Location could not have been better. When we checked in the front desk gave us a free upgrade to a city view room, wish was AMAZING! The bathroom was huge, there was a shower and a separate bath. We only stayed one night, but would have loved to... More

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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is rich with history and Luxury accomodations! Loved the prison theme. Restaurant called "The Clink" or outside patio "The Yard" with even the Do Not Disturb sign says "Solitary". Staff were excellent and a definite for future Boston trips

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BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

Thanks for the review and for noticing the special touches woven throughout the property, such as the "Solitary" signs - much appreciated! Kind regards, Brian L. Director of Rooms More

Howell, New Jersey
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 days ago NEW

Went for a quick weekend. The champagne when you arrive is nice. Was shocked at these prices that there was no coffee in the room. Had dinner at the Clink. Food was okay, but I expected more for this level of hotel. Basically I will stay at the Revere when in Boston.

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BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

Thanks so much for your feedback and for spending the weekend with us. We love celebrating our guest arrivals with champagne! Regarding coffee service, in addition to offering our guests complimentary coffee in our lobby every morning, we are happy to provide coffee makers upon request. I’m glad that you were able to experience our signature restaurant Clink, where we... More

USA
Top Contributor
672 reviews 672 reviews
68 hotel reviews
170 helpful votes 170 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It is located right next to the river and tube. I love the architecture and history of this building. It used to be a jail. I like the little touches of giving you champagne at check in although check in service is slow! Here is a parking tip: park in the self lot directly across the street. Sat night is... More

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BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

The Liberty's history and architecture (as the site of the former Charles Street Jail), is certainly unique, as you mentioned. Thank you for sharing this review with us! Kind regards, Brian L. Director of Rooms More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed here back in August for a business trip. I must say that this is one of the nicer places that I've ever stayed. The staff was extremely helpful and the room was exquisite. I definitely recommend staying here.....if you don't mind spending some money.

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BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

What a fantastic review; we appreciate the kind words regarding our friendly staff and "exquisite" luxury guest rooms. Thank you very much! Kind regards, Brian L. Director of Rooms More

Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Recently had the opportunity to stay at The Liberty. What a unpretentious, friendly, helpful staff. The concierge was very helpful. The room we had overlooked the Charles River, great view. Did not have a chance to try the restaurants.

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Emma S, Guest Relations Manager at The Liberty Hotel, responded to this review

Thank you for taking the time to leave us positive feedback. I am pleased that we exceeded your expectations on so many levels. We hope you will visit us again so you can try our delicious restaurants! Many Thanks, Emma S Guest Relations Manager More

Senior Contributor
46 reviews 46 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The Liberty is offering a very nice ambiance in an old prison with the hotel, which are offering you a spectacular view over Boston and the Charles River! We had also a really good service from the bar in the lobby one evening.but: The check in service was very mediocre, the breakfast service was extremely poor, waiting about 15 min... More

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BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

Thank you so much for your positive comments regarding the ambiance of the hotel and service encounters with our bar and concierge ambassadors. I’m glad the view from your room enhanced your experience as well! I appreciate the constructive feedback regarding your check in and breakfast experiences; we apologize and agree you should receive exceptional service throughout the hotel and... More

Birmingham
Top Contributor
51 reviews 51 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

We had two nights here in a deluxe room. It was paid for with SPG points so I cannot comment on value for money, but we loved it. The room was quite big and very comfortable. The bathroom had a bath and separate shower. The bed was huge. The TV was huge. The whole thing was new, well-fitted, comfortable, classy.... More

Was this review helpful? Yes
BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

I'm so pleased to hear that you loved the design of the hotel and also our luxury guest rooms, thank you for sharing this review with us! Kind regards, Brian L. Director of Rooms More

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Additional Information about The Liberty Hotel

Address: 215 Charles Street, Boston, MA 02114
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Liberty Hotel 4.5*
Number of rooms: 300
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