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The Liberty Hotel

4.5 of 5 215 Charles Street, Boston, MA 02114
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The Liberty Hotel
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The Liberty Hotel
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696 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Birmingham, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

Liberty hotel is a pretty cool hotel, as you've probably already read it was once a prison now converted into this trendy hotel. We checked in late on a Thursday evening whilst the lobby bar was booming. For myself and my partner this was fine but I can imagine for more mature visitors this could be a bit of a... More 

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Senior Contributor
24 reviews 24 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Randomly choose the stay at The Liberty via Expedia. Was happy I did. Was only in town for one night but the location allowed for a nice walk around Beacon Hill and easy access to the Boston Garden for a concert. The room was stylish and plenty big enough for two adults. Loved the staff at the front door, very... More 

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BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

Thank you for choosing The Liberty on your recent travels to Boston, and for the recommendation -that means a lot to us! Kind regards, Brian L. Director of Rooms More 

Brantford, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Booked 4 nights but left after the first - no TV and unreliable Internet access. Paid the invoice for the one night stay. Several days later my credit card was charged for 4 nights. Trying to sort this out with their accounting department - taking longer than it should.

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BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

I’m terribly sorry for the TV issue you experienced during your stay (fortunately, this was an isolated issue that has been fixed), and the subsequent challenges with sorting out your final bill. This does not reflect the normally exceptional service we aim to offer all of our guests. If this has not yet been resolved, or if I can assist... More 

New York City
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Love this hotel. I am a picky traveler so here goes: Ups: Love this hotel, old prison renovated w/exquisite taste. Historical Boston beauty right next to Mass General Hospital. Fun, not stuffy but elegant. Wonderful staff. Downs: Smallish rooms in back. Ok, mattresses w/only 2 pillow choices. No flat ones offered. Magnifying mirror light not working. Few hooks in bathroom,... More 

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BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

Thank you for sharing this feedback with us; we appreciate your thoughts. I'm pleased to hear that you are a fan of The Liberty's unique history and prime location in the heart of Beacon Hill. Kind regards, Brian L. Director of Rooms More 

Jupiter, Florida, United States
Top Contributor
63 reviews 63 reviews
47 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

The lobby area was a historic prison that was converted into its present use. It's really cool looking. But what I consistently observed both in the lobby and my room was the use of stylish but cheap building materials - cutting corners - that tarnish the environment. The walls in the lobby have a vinyl design rather than wall paper... More 

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BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

Thank you so much for your candid feedback! We actually are in the process of replacing the one piece of custom wall covering in our lobby; this is custom made fabric. The bathrooms in our lobby and guest rooms are constructed of granite; this material was also used in the original construction of the Charles Street Jail and is very... More 

Tokyo, Japan
Top Contributor
109 reviews 109 reviews
92 hotel reviews
129 helpful votes 129 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel seems to be frequented primarily for its nightlife. And indeed, service at the Catwalk was excellent and the "view" down onto the rotunda good for people watching. Clientele appeared mostly to be out-of-towners and foreign tourists. The valet service was excellent. That said, the rooms were lackluster and somewhat tired. The front desk seemed uninterested and was unmanned... More 

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BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

Thank you for your recent visit and positive remarks on the service you received at Catwalk and in our valet department. I do apologize that the service at the front desk did not meet your expectations. I agree and it is our standard to staff an associate at the front desk at all times to proactively acknowledge and assist our... More 

Epping, United Kingdom
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

An amazing hotel was once a prison. It will be very different from any hotel you have stayed in. There is something on most nights from fashion shows to dog owners cocktails nights. Very dog friendly in a good way.restaurant and bars good. Walking distance to town centre.

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Wow! We were blown away by the deal we received on the Internet compared to the package we received once we arrived! We found a great deal on hotels.com and received so much more in person. From the bell hops to the service around the hotel, we would recommend this hotel in a heart beat! We can't wait to return... More 

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BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

So happy to hear that you are a new fan of The Liberty, thanks for the great review! Kind regards, Brian L. Director of Rooms More 

Philadelphia, Pennsylvania
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

It's a gorgeous and unique hotel, with very trendy people-watching. The bars are sexy, and I can attest they are fun, because I heard the clubbing music all night! Don't stay in or near room 331. There isn't much to having a room in the old jail section, and you're literally right above the bar. I could hear (and I... More 

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BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

Thank you for sharing this feedback and for your kind words regarding our property! I’m so sorry that you did not rest well as a result of your room location in our jail section. We do have vibrant nightlife on the weekends and I would be happy to assist you with a quiet room in our tower on future visits;... More 

Frenchtown New Jersey
Top Contributor
88 reviews 88 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Liberty Hotel with my wife. Absolutely wonderful establishment. Not a penny was spared turning the Charles Street Jail into a first class luxury hotel. Service was friendly and attentive throughout all operations. The bar and restaraunt are all good and vibrant. It is a cool experience sitting in the "Rotunda" or what would now be known as... More 

Was this review helpful? Yes
BLDOR, Director of Rooms at The Liberty Hotel, responded to this review

Thank you for the stellar review; we really appreciate the comments regarding our friendly and attentive staff and ultra-convenient location in the heart of Beacon Hill. We look forward to your next stay with us. Kind regards, Brian L. Director of Rooms More 

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Additional Information about The Liberty Hotel

Address: 215 Charles Street, Boston, MA 02114
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Liberty Hotel 4.5*
Number of rooms: 300
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Hotel Style:
#18 Green Hotel in Boston
#25 Luxury Hotel in Boston
#29 Business Hotel in Boston
#29 Family Hotel in Boston
#32 Romantic Hotel in Boston

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