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All 77 Boston hotels

InterContinental Boston

4.5 of 5 Hotel   |   510 Atlantic Avenue, Boston, MA 02210
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86%
Ranked #15 of 77 hotels in Boston
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars Reviewed November 13, 2011
ivster CLT
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1,547 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (316)
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There are newer reviews for InterContinental Boston
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CLT
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 13, 2011

My wife and I seem to conflict on which type of hotels are our favourites. She likes classic old school and I love modern big. Well the InterContinental Boston meets my list. Great big confortable modern rooms with amazing views and all the best features. The location is close to all the tourist spots within walking distance to most. The... More

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ICBoston, Hotel Manager at InterContinental Boston, responded to this review

We are delighted that you enjoyed your stay at InterContinental Boston! Our sophisticated, elegant guestrooms and facilities are the perfect fusion of beauty and practicality; a place where you can get away from the hustle and bustle of the city. All of our employees work as a team to create the perfect, seamless visit for our guests. Thank you for... More

Stamford
Top Contributor
65 reviews 65 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 11, 2011 via mobile

Arrived and there was a huge line for check-in. No Priority Club or Ambassador check-in either. Same issue upon departure. Upgraded to a very nice suite with a lovely view of a rooftop! It's one of those places that does certain things really well and then let's themselves down on the simple things like having no staff in the Club... More

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ICBoston, Hotel Manager at InterContinental Boston, responded to this review

Thank you for posting your review. We truly apologize for the service challenges you encountered during your stay with us. We strive to provide the highest level of service and in this instance we clearly were not able to meet your expectations. The problems you mentioned regarding check in and departure are certainly not the standards here at InterContinental Boston... More

Dublin, Ireland
Top Contributor
87 reviews 87 reviews
45 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed November 11, 2011

Stayed at this hotel this month on a quick business trip. We arrived late on the Saturday night and check in was as simple as ever, the only issue was they (the hotel staff) put both rooms in my travel companions name which confused the billing quite a lot. The room was fine, not extremely large but as a city... More

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ICBoston, Hotel Manager at InterContinental Boston, responded to this review

Thank you for taking the time to review our property. We are glad that check-in was seamless but do apologize for the trouble with billing. The InterContinental Boston staff strives to maintain our facilities and guestrooms and create a memorable experience for our guests. Our bathrooms are laden with luxuriating amenities that offer a spa-like experience and we are glad... More

Myrtle Beach, SC
Top Contributor
67 reviews 67 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 10, 2011

Hotel is is nice location, very friendly staff. Large bathrooms! Easy walking to lots of Boston, great restaurants nearby. Very quiet rooms. Nice lobby rum bar. We enjoyed 3 nights here, thanks again!

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ICBoston, Hotel Manager at InterContinental Boston, responded to this review

It is always great to hear from a guest who truly enjoyed their stay at our hotel. At InterContinental Boston, we know that good service and convenient location are two of the top concerns of our guests and we are glad we were able to provide you with both. We are delighted you had a chance to experience RumBa, our... More

FL
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 9, 2011

I returned to Intercontinental Boston for the second time after having such a wonderful experience on my first visit. The hotel is in a great location - 2 blocks to the South Street Station, which has easy access to Logan airport, the red subway line, and Amtrak and commuter rails. 3 blocks up to Quincy Market/Faneuil Hall, and a few... More

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ICBoston, Hotel Manager at InterContinental Boston, responded to this review

Thank you for sharing your experience at our property. As a guest who has previously stayed at our hotel, it is extremely gratifying knowing that we have once again provided you with an unforgettable stay. It is great to hear our concierge staff was able to provide you with great In The Know tips about Boston. Did you know our... More

Nara, Japan
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 6, 2011

Sure, this hotel has some advantages for Boston travelers. - Very close to Boston Airport (just one ride of "Silver Line") - 4-5 minutes walk from Merto (Red Line - South Station) - 10 minutes walk to Boston Common, Chinatown and some shopping/sight seeing area - Good view of river - Big, clean and comfortable room with enough amenities -... More

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ICBoston, Hotel Manager at InterContinental Boston, responded to this review

We appreciate you taking the time to review our hotel. We truly apologize that your expectations were not met. We are disappointed to hear that our service was not what you would expect from a property of our caliber. Please be assured that this is not the standard at InterContinental Boston and we will certainly share your input with our... More

Warwick, Rhode Island
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 5, 2011

We booked via hotwire and got a great rate for a one night stay in Boston. The hotel was clean, quiet, convinient to the waterfront, north end, and pub crawling. We were able to check in early and relax in the comfortable room. I loved the jacuzzi!!!

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ICBoston, Hotel Manager at InterContinental Boston, responded to this review

We appreciate you taking the time to review our hotel. Location is one of the main reasons visitors select our hotel for their visit to Boston. We are within walking distance to famous Boston attractions such as Faneuil Hall and the North End. Not only are we close to the subway, but during the warmer months, the water taxi is... More

Springfield, Massachusetts
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 4, 2011

I just hosted a meeting at the Intercontinental for 3 days and the venue was excellent. The service was outstanding - the staff truly went above and beyond to make sure our expectations were exceeded. The hotel is relatively new and within walking distance of a number of new restaurants in the Seaport District. It's also a short walk to... More

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ICBoston, Hotel Manager at InterContinental Boston, responded to this review

We are ecstatic you had a fantastic stay at our hotel. Our staff is committed to providing an unforgettable experience for our guests and we are delighted that we were able to exceed you expectations for your meeting and stay. It is great to hear you enjoyed our high-tech meeting rooms featuring floor-to-ceiling windows that provide spectacular views of Boston’s... More

Brighton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 2, 2011

Stayed at the hotel in September as part of a holiday in the USA with my partner. Check in was easy and we were shown to our room, the room itself was a good size with a lovely view out on to the bay. The bathroom was again a good size but I did not like the shutters separating the... More

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ICBoston, Hotel Manager at InterContinental Boston, responded to this review

Thank you for posting your review. We pride ourselves on providing great service, great rooms and great food. With regard to your comments regarding the room design, not all rooms offer the opaque sliding shutter between the bathroom and the bedroom. While this design element allows the room to feel open, we understand that it might be an uncomfortable feature... More

London, United Kingdom
Top Contributor
102 reviews 102 reviews
36 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed November 2, 2011 via mobile

I stayed here for 3 nights on business, it's a great hotel. I travel in the US on business and sometimes do these reviews. Firstly it's close enough to most of Boston, but not to close to noise etc. Easy to get around and the silver line from the airport is a 2 min walk. I get expenses so could... More

Was this review helpful? Yes
ICBoston, Hotel Manager at InterContinental Boston, responded to this review

Thank you for taking the time to review our hotel. We are glad you enjoyed each detail we put into ensuring a relaxing and wonderful stay at our hotel. Every element of our property plays a part in your visit and we are so pleased to hear that we could provide you with the perfect place to escape the hustle... More

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Additional Information about InterContinental Boston

Address: 510 Atlantic Avenue, Boston, MA 02210
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — InterContinental Boston 4.5*
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Also Known As:
Intercontinental Boston Hotel Boston
Boston Intercontinental

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Green Hotel in Boston #5 Spa Hotel in Boston #8 Business Hotel in Boston #9 Romantic Hotel in Boston #10 Luxury Hotel in Boston #13 Family Hotel in Boston
Hotel Class
Official Description (provided by the hotel)
This breathtaking, modern Boston waterfront hotel stands on the site where a late-night tea party ignited the American Revolution. Located between the financial district and the booming Fort Point Channel, find yourself at the heart of the city and take in waterfront views from Miel, Boston's first Provence-themed brasserie. An urban retreat, relax and revive with an indoor lap pool and full-service spa. ... more   less 
Number of rooms
424

Questions & Answers

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