We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental Boston

#11 of 77 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
Hotel website
Hotel deals
510 Atlantic Avenue, Boston, MA 02210
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
InterContinental Boston
Professional photos View all
Browse nearby
InterContinental Boston
Write a Review

1,924 reviews from our community

Traveler rating
    1,159
    531
    131
    56
    47
See reviews for
391
673
127
482
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (444)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1924)
  • Mar-May only
    (426)
  • Jun-Aug only
    (618)
  • Sep-Nov only
    (541)
  • Dec-Feb only
    (339)
All months
There are newer reviews for InterContinental Boston
See the most recent reviews
Wallingford, Connecticut
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 20, 2011

I would highly recommend the Intercontinental. The room was beautiful and very spacious. Housekeeping and room service staff were accommodating. The one word of caution would be to avoid the concierge for restaurant suggestions - they recommended a place that they were affiliated with and it was not "moderately" priced as we requested nor the type of gourmet we were... More 

Was this review helpful? Yes
ICBoston, Hotel Manager at InterContinental Boston, responded to this review

Thank you for taking the time to review our hotel. We are delighted that you had a nice stay and found our facilities enjoyable. We’re glad you had a chance to experience our spa and health club as it is often overlooked. Our hidden gem is equipped with state-of-the art weight and cardio training equipment, a 45-foot indoor heated lap... More 

Greenville, South Carolina
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 20, 2011

We absolutely LOVED the hotel, but did not love that we were not in walking distance really to anything in Boston. We always took the T no matter where we went, as we were right by the silver line. The restaurant was a little pricey, so we did not try, but the hotel definitely served it purpose. Does not include... More 

Was this review helpful? Yes
ICBoston, Hotel Manager at InterContinental Boston, responded to this review

We are pleased to hear that you enjoyed your stay at our hotel. We work hard to maintain our facilities and are glad you enjoyed our stylish, modern guestrooms featuring state-of-the-art technology and lifestyle enhancing amenities that assist with work and play. Although we may not be in the “heart” of the city, our location is walking distance to many... More 

virginia
Top Contributor
91 reviews 91 reviews
68 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed February 19, 2011

I arrived in the late afternoon and was told they'd call when my room was ready. By mid evening no call had come, so I called the desk. The manager responded in a surprisingly rude and annoyed tone that he hadn't forgotten that I needed a room, yet it was nearing 7:00pm. Although I was polite and sensible on the... More 

Was this review helpful? Yes
ICBoston, Hotel Manager at InterContinental Boston, responded to this review

We sincerely apologize for the service challenges you experienced during your stay. We strive to provide the highest level of service and in this instance we clearly were not able to meet your expectations. We truly regret the difficulties you experienced at the Front Desk and overall during your stay. The problems you mentioned are certainly not the standards here... More 

San Francisco, California
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 9, 2011

We stayed at the InterContinental for 3 nights in November. The room had the most comfortable bed ever! It had all the amenities I look for in a 5 star hotel - mini fridge, flat screen TV, amazing waterfall shower & amazing view over looking the harbor. We also liked how it was walking distance to many attractions and public... More 

Was this review helpful? Yes
ICBoston, Hotel Manager at InterContinental Boston, responded to this review

We appreciate you taking the time to review our hotel. Our team strives to maintain our facilities and are glad you enjoyed our stylish, modern guestrooms featuring state-of-the-art technology and lifestyle enhancing amenities that assist with work and play. We are delighted that our concierge staff was able to enhance your stay and provide you with great insider tips on... More 

Bellingham, Massachusetts
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 9, 2011

My family and I decided to stay in an Intercontinental hotel in Boston; this is the flagship of hotels for the IHG group. This was the 1st time we ever stayed at one and appearance was great. Rooms were clean simply elegant hotel. However after being in our room for a while my 1.5 year old ventured over to the... More 

Was this review helpful? Yes 3
ICBoston, Hotel Manager at InterContinental Boston, responded to this review

Thank you for taking the time to post your feedback about your recent stay at our hotel. We rely on valuable feedback such as yours to create Great Hotels that Guests Love! The experience that you have shared is far below what we would hope our guests to expect. We genuinely apologize for falling short of your expectations. Placing great... More 

Washington DC, District of Columbia
1 review
2 of 5 stars Reviewed February 9, 2011

While the hotel is obviously new, modern, and well designed, the management clearly has not put ANY effort into their guests' experience or training their staff. I arrived late at night at 11pm and was met at reception by a woman who could best be described as 'sullen'. There was no mention of having anyone helping me with my bags,... More 

Was this review helpful? Yes
Southern Arizona
Contributor
16 reviews 16 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 9, 2011

High quality hotel for business travelers near the waterfront, federal building and close to the airport. Rooms were spacious and well done. First room I checked in had a strong disinfectant aroma to it and I asked to be moved which they did immediately and actually upgraded the room for the inconvenience. Good way to handle it. Bar and breakfast... More 

Was this review helpful? Yes
ICBoston, Hotel Manager at InterContinental Boston, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear about your excellent stay. We work hard to maintain our facilities and ensure service that will exceed our guest’s expectations. We take great pride in our restaurants & bars and strive to tantalize your taste buds. Miel, Sushi-Teq and RumBa each have their own style... More 

Manchester, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 28, 2011

Stayed in this hotel for one night only. I wish i could have stayed for longer s everything about it was 5*. We stayed in a suite with a free mini bar. The room was incredable.. The bathroom was one of the best i have ever seen in a hotel and the bed itself was very comfortable. When we were... More 

Was this review helpful? Yes
ICBoston, Hotel Manager at InterContinental Boston, responded to this review

We appreciate you taking the time to review our hotel and are delighted that you truly enjoyed your stay. Our staff strives to exceed guest’s expectations and we work hard to maintain our facilities. To enhance your stay next time you come, stop by our concierge desk to find out some “in the know” tips about Boston. We look forward... More 

Bracknell, UK
Top Contributor
56 reviews 56 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 19, 2011

Stayed in the InterContinental in the centre of Boston in June 2009 for one night at the end of a road trip around New England. It's a lovely hotel, very modern and well appointed. Our room was very luxurious, with a big bathroom, and the bed was incredibly comfortable. The location is great, right in the heart of Downtown, and... More 

Was this review helpful? Yes
ICBoston, Hotel Manager at InterContinental Boston, responded to this review

Thank you for taking the time to review our hotel. Location is one of the main reasons visitors choose to stay here. We are walking distance to famous Boston attractions such as Faneuil Hall and the North End. We are delighted to hear that you enjoyed your stay and hope you will return soon. More 

Canada
Top Contributor
81 reviews 81 reviews
52 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed January 18, 2011

The InterContinental Boston is a beautiful new hotel with very spacious rooms. We had a king room on a lower floor facing the city. The view was nothing spectacular but the space made up for it. There was a window between the bathroom and bedroom. The bedroom was a large L shape, with a desk/office space in the end of... More 

Was this review helpful? Yes
ICBoston, Hotel Manager at InterContinental Boston, responded to this review

We are delighted to hear that you enjoyed your stay at our hotel. We work hard to maintain our facilities and are glad you enjoyed our stylish, modern guestrooms featuring state-of-the-art technology and lifestyle enhancing amenities that assist with work and play. Our bathrooms are laden with luxuriating amenities that offer a spa-like experience and we are glad you enjoyed... More 

Questions? Get answers from hotel staff and past guests. Ask a question

781 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (521)
Viewed
Hotel & grounds (86)
Viewed
Dining (27)
Viewed
View from room (47)
Viewed
Room/suite (164)
Viewed
Bathroom (89)
Viewed
Pool/beach area (6)
Viewed
Family/play areas (2)
Viewed
Business center/function rooms (4)
Viewed
Other (96)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (208)
Viewed
Amenities (42)
Viewed
Deluxe Room (62)
Viewed
Pool (14)
Viewed
Restaurants and Bars (37)
Viewed
The Hotel (53)

Management photos: Courtesy of the property manager

Viewed
All management photos (52)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (12)
Viewed
Pool/beach area (2)
Viewed
Dining (14)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (1)
Viewed
Other (14)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question