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The Westin Boston Waterfront

#35 of 82 Hotels in Boston
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425 Summer Street, Boston, MA 02210
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1 room 1 guest
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The Westin Boston Waterfront
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1,858 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Boston Waterfront
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North Carolina
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed September 28, 2012

I stayed at the Westin Waterfront on business recently and found it to be a beautiful, relaxing space. The colors and design of the hotel are very natural and subtle. From its location in the Waterfront, I'd imagine that most of the rooms have the same stunning view of the city that mine did. The rooms are typical Westin rooms--well-equipped... More 

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for the wonderful comments you had for our property and our staff. We try to make each guest experience and enjoyable one and we are thrilled that you enjoyed your stay. We thank you for choosing The Westin Boston Waterfront. More 

Vancouver,BC
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 28, 2012

If you're not attending a conference at the Conference Center there are much better locations more central to the action. However this hotel's service was superior in every way. Each concierge we spoke to was more than helpful and we found all the hotel staff to be great. The rooms are modern and rather small, but nicely appointed as you... More 

Was this review helpful? Yes 1
Pontypridd
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 25, 2012

Stayed with a friend here for a long weekend (3 nights). Nice sized rooms and tv channels to select, when waiting for the bathroom to become available! Just a short walk to the Silver line (free ride) to the airport or to South Station on red line into down town. Tip - buy a 7day MBTA ticket ($18) if staying... More 

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Cathedral City
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 24, 2012

Went for the weekend, free ride on the Silverline from airport. Great room and 3 blocks from the the waterfront. Fabulous gym and indoor pool. They have a running concierge that will run with you to show you the area. Breakfast is pricy but there's a Starbucks downstairs and lots of restaurants around. The T stop is across the street... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 24, 2012

We came up for a birthday vacation; chose this particular hotel due to its proximity to the concert pavilion where we were seeing a show. Rooms are very clean and extremely quiet. The bed is outrageously comfortable! Everyone was very courteous and helpful, and we especially enjoyed the Birch Bar in the hotel lobby. Andrea was a lot of fun... More 

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Minneapolis, Minnesota
Level Contributor
78 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed September 24, 2012

We stayed at the Westin Waterfront in Boston even after reading some reviews that said it was in the "middle of nowhere". It is only a short walk to the T and the world is your oyster! We also took the trolley/harbor tour which was interesting and a good way to hop on and off here and there. But back... More 

Was this review helpful? Yes 1
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for the wonderful comments you had for our hotel and staff. We appreciate your feedback and hope you will consider staying with us in the future. More 

Jersey Shore
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 23, 2012

My wife and I had a great weekend stay! It's in the seaport district of south Boston next to the convention center. I noticed a lot of people complained about the distance of this hotel to downtown, but we felt it wasn't a bad walk at all! If you don't want to walk, you can catch the old town trolley,... More 

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

I would like to thank you for taking the time to post your review. I was delighted to read that you enjoyed your stay with us. We look forward to hosting you in the future. More 

Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 23, 2012 via mobile

Stayed here for a weekend trip from Florida to see some friends. Very nice hotel, room was clean and modern. Had a cold the first night I was there. The maid must of noticed I used a whole box of tissues and left a vaporizer in the bathroom for me, that was very thoughtful and above and beyond service I... More 

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for your review. We realize you have many hotel options when visiting Boston and we hope you will consider The Westin Boston Waterfront on your next trip to our great city! More 

Jersey
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed September 23, 2012

this hotel was very efficient, clean. But did not when we stayed have the facilities to dine in the evening as they closed the restaurant, we didn't mind as we enjoyed eating out and was easy to get into the city and back via the metro which was just across the road. Taxisnherebare very expensive so be warned!

Was this review helpful? Yes
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for posting your review. We appreciate your feedback and hope you will consider staying with us in the future. More 

redbridge
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed September 22, 2012

On arrival we were warmly greeted and given our keys without a delay. We had a privilege room on the 12th floor which had a very large floor to ceiling picture window giving a view of the town and harbour, stunning at night. The room was very spacious and modern. A very comfortable bed with the best bedding I have... More 

Was this review helpful? Yes
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for the wonderful review you posted and for recognizing our Housekeeping staff. We have a great team in place and they take pride in providing the best customer service possible. We hope you will consider staying with us on your next trip to Boston. More 

Hotel Review Summarization

What travelers say

  • Convention center(43)
  • Very nice(33)
  • Silver line(20)
  • World trade(11)
  • Short walk(10)
  • Irish pub(10)
  • Would definitely stay(3)
  • Front desk staff(3)
  • Great Hotel(3)
  • Downtown area(3)
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