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The Westin Boston Waterfront

4.0 of 5 425 Summer Street, Boston, MA 02210
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The Westin Boston Waterfront
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The Westin Boston Waterfront
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1,511 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Boston Waterfront
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1 review
3 of 5 stars Reviewed October 20, 2009

I was a little dissappointed for a Westin it is no different than a Holiday Inn. Great location for the cruise docks and the employees were all very helpful with site seeing and other questions.

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Senior Contributor
29 reviews 29 reviews
29 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed October 20, 2009

I stayed in this hotel with friends at the end of September and overall we were very impressed with the facilities. We managed to get a deal on Expedia so we paid around £38 a night each (3 in a room) for which we got two large double beds and very large, clean room with modern bathroom. There is also... More

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London, United Kingdom
19 reviews 19 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 19, 2009

Stayed here for 3 nights at the end of September, after getting a good deal on Expedia. Hotel was a short journey via the silver line bus and a short walk. Room was very big with a great view of Boston. Very comfy beds and great bathroom with great showers. Food near the hotel was limited. The Irish bar connected... More

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Cheshire, England
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 18, 2009

Would recommend this hotel if visiting Boston. It is possible to walk the 1.5 miles into Boston. Alternatively, use the Silver Line ,just five minutes walk away, in order to get both to and from the airport and downtown Boston, just $2.00 per person per trip, very frequent service. Lounge is spacious although food options are limited close to the... More

Was this review helpful? Yes 1
Denver, CO
20 reviews 20 reviews
14 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed October 17, 2009

Close to the airport and adjacent to the BCEC, the Westin Waterfront is a good choice if you are in town for a conference. Although I much prefer the Hynes Convention Center for location, the BCEC is larger and the waterfron area where it is located is becoming nicer and nicer all of the time. Trouble is, if you want... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 8, 2009

I thought the hotel was absolutly wonderful and it made for a comfortable and relaxing trip for our extended family. Upon arrival, the brought out toys for the children and actually put us in adjoining rooms without us having to ask! Rooms were large, bathrooms pristine. The only possible downside was the location and the fact that you had to... More

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ExecutiveAssistant32, Executive Assistant to the General Manager at The Westin Boston Waterfront, responded to this review

Thank you for the positive comments you had for our hotel. While there are some tourist attractions within walking distance, South Station is just a short 10 minute walk from the hotel and can take you to just about anywhere in the city without driving! We realize there are many hotels in the city to choose from and it is... More

Perth, Australia
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 8, 2009

Location: It only takes like five minutes to get to the hotel from the airport, but be prepared to pay $20 or more for it. We were able to walk to Faneuil Hall area, the aquarium, and Quincy market area in about 30 minutes. The Old Towne Trolley also picks up right out front of the Westin, which was pretty... More

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St Petersburg, FL
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 6, 2009

We booked the Westin on line and got a decent rate. Although it was not directly in downtown Boston its proximity was close enough and there were sight seeing buses that stopped right outside the hotel. The hotel was very nice. The restaurant was a bit pricey and the food a bit bland. The gym and pool area were clean... More

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Baltimore, Maryland
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 6, 2009

Check-in was easy. We had a great waiter at the restaurant attached to the hotel. Very clean room. It was a nice place.

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 4, 2009

Nothing but problems from the start. When My wife and I arrived at the hotel to celebrate her birthday we were greeted by an attendant who instructed us to proceed down the ramp into the garage and take the elevator to the lobby to check in. What he did not say was that parking was $32 per night and $12... More

Was this review helpful? Yes 2
ExecutiveAssistant32, Executive Assistant to the General Manager at The Westin Boston Waterfront, responded to this review

We were saddened to read your comments and hope you addressed your concerns with our Front Office. As a management team, we take all comments seriously and share them with our staff so that we can improve upon our services. It is our hope that you will consider the Westin Boston Waterfront in the future. We would welcome the opportunity... More

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Additional Information about The Westin Boston Waterfront

Address: 425 Summer Street, Boston, MA 02210
Phone Number:
Location: United States > Massachusetts > Boston > South Boston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Boston Waterfront 4*
Number of rooms: 793
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Also Known As:
The Westin Boston Waterfront Hotel Boston
Westin Hotel Boston
Boston Westin

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