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The Westin Boston Waterfront

#35 of 82 Hotels in Boston
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425 Summer Street, Boston, MA 02210
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The Westin Boston Waterfront
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2,046 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Boston Waterfront
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Lunenburg, Massachusetts
1 review
5 of 5 stars Reviewed April 24, 2013

We stayed at the Westin Boston Waterfront during April vacation and to attend a Bruins game and the experience could not have been nicer during a difficult time for the city of Boston, as we arrived two days after the Boston Marathon. The hotel is easy to get to and the city of Boston is very accessible from the hotel... More 

Helpful?
Thank jgals
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for the wonderful comments you had for our hotel and for recognizing our hardworking staff. We take great pride in providng the highest level of customer service to our guests and your review will serve to show what a great team we have here at The Westin Boston Waterfront. We look forward to hosting you in the future. More 

Los Angeles
Level Contributor
137 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed April 22, 2013

i have stayed here before and like this hotel. it is not downtown but ifyou liek to walk, it is a nice walk to the north end and downtown. the rooms are nice and comfortable and clen. However, the water pressure is low and the bathroom could use a shelf to put your stuff on so that it does not... More 

Helpful?
Thank Schlockette
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for posting such a positive review. I have shared your comments regarding the water pressure in your guest room with our Engineering Department so that it can be corrected. I hope you will consider The Westin Boston Waterfront for your next trip to our great city. More 

Oakville, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 21, 2013

Its the best place to stay for a conference because it is connected to the convention centre, which is great. For the first two nights of the conference, I was unable to book a room here, so I stayed at the Intercontinental (about a 15 minute walk) before changing hotels to be at the Westin Boston Waterfront. I must say,... More 

Helpful?
Thank Grant G
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Good afternoon, thank you for taking the time to post your review. Your feedback is appreciated and we hope you will consider staying with us in the future. More 

IA
2 reviews
5 of 5 stars Reviewed April 21, 2013

From beginning to end top notch! From being greeted at the curb upon our arrival, to the checking out process, we were treated with the best of service. We booked online for the Boston Marathon at the last minute, not knowing what are accommodations would be like, definitley a must stay again!! Beautiful hotel, nice rooms, friendly and helpful staff!... More 

Helpful?
Thank greiner1989
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you very much for the fantastic review. I was thrilled to read your comments and we could not be happier that you mentioned staying with us again in the future. We look forward to hosting you on your next visit. More 

Surrey, England
Level Contributor
57 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed April 21, 2013 via mobile

The Westin Boston Waterfront is ideally situated for the next door conference centre. As you would expect with a Westin, rooms are modern and comfortable. Not much in the way of views, this hotel is primarily a conference hotel. During our conference the breakfast often required a considerable wait for a table and the on site Starbucks would run out... More 

Helpful?
Thank Stephen H
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for taking the time to post your review. I was happy to read that your stay was enjoyable. I have shared your comments concerning breakfast and Starbucks with our culinary team for future consideration. We hope you will consider staying with us for your next visit. More 

Milford, CT
1 review
5 of 5 stars Reviewed April 20, 2013

My husband and I stayed at the Westin Boston Waterfront from April 3, 2013 to April 7, 2013 with The Eastern Area Links, Incorporated Conference. We were extremely please with the hotel, the front desk, the concierge, security and all of the other hotel staff. In all cases the staff was always courteous, professional, friendly, and accommodating; just plain nice.... More 

Helpful?
Thank KenMilford_CT
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for the wonderful comments you had and for recognizing our hardworking staff. I was thrilled to read about your experience and look forward to hosting you in the future. More 

Summerfield, North Carolina, United States
2 reviews
5 of 5 stars Reviewed April 20, 2013

The people at Westin did everything I could hope for to make my stay a pleasure. I had some Connolis to the room and the staff sent a refrigerator to the room so the Connolis would not get stale. Things like this make for a grat stay. Thanks

Helpful?
Thank Clark D
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for taking the time to post your review. I was happy to read that your stay was enjoyable and we hope you will consider staying with us again in the future. More 

Toledo, Ohio
Level Contributor
125 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed April 18, 2013

Westin Waterfront is in such a great location to get anywhere in the city by foot or public transportation. Less than a mile is the South Station where you can get both local and regional transit, Amtrak, subway and buses all leave from this station. Really the only thing I missed was being able to get a healthy meal there.... More 

Helpful?
Thank Jane3505
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for the wonderful comments. I was happy to read that you enjoyed your stay with us. Perhaps you missed some of the amazing restaurants within walking distance of the hotel but I hope you will get to experience them on your next visit. More 

Fishers, Indiana, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 18, 2013

I travel all over the country running races and I stay at different hotels but this hotel and its staff was unbelievable. The first thing I would suggest anyone do when they go to this hotel is walk directly up to the conceierge desk and ask for Sharon Ash and introduce yourself. She is the light of their hotel ,she... More 

Helpful?
1 Thank Mglover_112
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for the fabulous review and for recognizing Sharon and the rest of our amazing staff. We pride ourselves on providing top notch customer service at all times and your comments will serve to show what a great team we have at The Westin Boston Waterfront. We look forward to your visit next year for the best marathon in... More 

Warrington, United Kingdom
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 16, 2013

We arrived at the hotel for our 3 night stay before travelling on to New York, the staff were really friendly on arrival coming to take our bags from the taxi and offering free starbucks coffee on arrival. Reception were really helpful and informative about the hotel and its facilities. Due to the chistmas holiday period the starbucks in the... More 

Helpful?
Thank Joe b
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for the wonderful comments you provided. I was delighted to read how enjoyable your stay was and we look forward to hosting you in the future. More 

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Staying in Seaport District / South Boston Waterfront

Neighborhood Profile
Seaport District / South Boston Waterfront
This area has been expanding and becoming more and more popular, for good reason. Not surprisingly, the seaport district of South Boston is located beautifully along the water. The area is designed for easy strolling along the HarborWalk, and there are bars and restaurants for all ages and budgets. The Institute of Contemporary Art is located in this area in a contemporary building with an absolutely stunning deck overlooking the water. In the summer time there are Friday music concerts on the deck of the museum. Nearby, there are many green spaces to enjoy.
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