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All 77 Boston hotels

The Westin Boston Waterfront

4.0 of 5 Hotel   |   425 Summer Street, Boston, MA 02210 (South Boston)
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Ranked #38 of 77 hotels in Boston
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 weeks ago
Lisa A Tacoma, Washington
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Boston Waterfront
See the most recent reviews
Tacoma, Washington
Top Contributor
80 reviews 80 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel twice for business meetings. The adjacent convention center has amazing capabilities and acreage available. The meeting rooms within the hotel are lovely, well managed, and with much better-than-average catering. The rooms at the hotel are restful and exceedingly comfortable with the heavenly bed and other amenities. Dining choices within the hotel are somewhat limited, but... More

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for posting such a fabulous review I was delighted to read your comments and I hope we have to opportunity to host you again in the future. More

Worcester, Massachusetts
Top Contributor
86 reviews 86 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

For the business traveler looking for a comfy room, polite staff, and near the cool waterfront, check on this location. This space is near the conference centers and away from the hustle of the Back Bay or other crowded college hotel locations, so you should be able to rest well, and prep for another day of work or meetings at... More

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for posting your review and for recognizing our hardworking staff. We appreciate your feedback and look forward to hosting you in the future. More

Worcester, MA
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Westin while attending a conference. The parking garage is awful. Looks as if it will crumble into the water. Very dark and narrow to navigate. I found the staff to be engaging and very friendly. My room was quiet even though it was directly above the ventilation system. My room was clean, bed and bath were... More

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for taking the time to post your review. I was disappointed to learn we did not meet your expectations and I have shared your comments with our Housekeeping staff and the Manager of the parking garage. I would like to point out that we pride ourselves on providing the highest level of customer service and judging by your... More

Kirkwood, Missouri
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Westin Boston-Waterfront on July 4th. We wanted to watch the 4th of July fireworks in downtown Boston and thought that the location was closer than it really was. The lobby was nice and clean and check in was fast. The rooms were also very clean and above average for this kind of a hotel in my... More

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for taking the time to post your review. We appreciate the feed back and hope you will consider staying with us in the future. More

turners falls
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We love the Westin, great views of the harbor, we are able to see our ship, we stay here once a year prior to cruising. Hotel offers a great bar, it makes an amazing pineapple mojito. they also have luxury sheets and the beds are very comfortable... It is located in the seaport but a short taxi ride to all... More

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for posting your review. I was delighted to read you enjoyed your stay and we look forward to your next stay with us. More

San Francisco, California
Top Contributor
170 reviews 170 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 9, 2014

This past weekend was my fourth stay at this property in the Seaport. Clean, modern hotel with a couple of good bars, friendly staff, and a good gym. Handy if you have clients in the Seaport area or are just visiting - easy walk to Downtown and Back Bay, etc. It's also connected to the convention center and close to... More

Was this review helpful? Yes 2
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for taking the time to post your review. I was delighted to read your stay was enjoyable and we hope you consider staying with us in the future. More

Yorba Linda, California
Contributor
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 7, 2014

I was here during the cold winter and staying in this hotel was great because they offered a good amount of restaurants and bars, so if you didn't want to brave the cold you could stay there. Within walking distance there is also many restaurants as well. The hotel itself is nice and big, the rooms are spacious and clean.... More

Was this review helpful? Yes 2
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for sharing your review. We appreciate the feedback and look forward to your next visit with us. More

Home Counties, UK
Top Contributor
115 reviews 115 reviews
33 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed March 4, 2014 via mobile

This is a very good hotel that is placed well for both airport and the next-door conference center. It is walkable to the middle of town, but a good 20-25 minutes away. There are few restaurants and other things of interest in the near vicinity. Rooms are spacious, clean and very well appointed.

Was this review helpful? Yes 1
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for posting your review. We appreciate your feedback and hope you will consider staying with us in the future. More

Boston, Massachusetts
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed March 3, 2014

We stayed at the Westin Boston Waterfront so my friend could take the bar exam at the adjacent convention center. But for the location, we would not have stayed there and we won't go back. First, to be fair, the positives: the room was clean and nicely maintained, sheets and towels were fresh, the beds were comfortable, and the staff... More

Was this review helpful? Yes 2
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for taking the time to post your review. I was very disappointed to read your comments and would like to offer my apologies for the issues you encountered during your stay. We would like to gather additional information about your experience since this is certainly not typical of the type of customer service we strive to provide at... More

Fort Wayne, Indiana
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 3, 2014

I stayed here while I was working the New England Boat Show. I chose the Westin, as it's connected by a sky-walk to the convention center. This made it very easy to get in and out of the show. The decor was very nice...modern and upscale. The room was comfortable and spacious. Their beds are amazing. The bathroom was good... More

Was this review helpful? Yes 2
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for posting your review. We appreciate the feedback and hope you will consider staying with us again for next year's boat show!! More

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Additional Information about The Westin Boston Waterfront

Also Known As:
The Westin Boston Waterfront Hotel Boston
The Westin Boston Waterfront Hotel
Westin Hotel Boston
Westin Boston
Westin Boston Waterfront
Boston Westin
Address: 425 Summer Street, Boston, MA 02210
Phone Number:
Location: United States > Massachusetts > Boston > South Boston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Luxury Hotel in Boston
#28 Business Hotel in Boston
#29 Family Hotel in Boston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Boston Waterfront 4*
Official Description (provided by the hotel):
The Westin Boston Waterfront Hotel is located in in the waterfront area of this historic city. We offer convenient access to the Airport with plenty of meeting space. ... more   less 
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