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The Westin Boston Waterfront

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425 Summer Street, Boston, MA 02210
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The Westin Boston Waterfront
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The Westin Boston Waterfront
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1,611 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pyramids
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed today NEW

I stayed at this hotel for 6 nights with a group while attending a conference at the same hotel. The rooms are comparatively small, but adequate. The cleanliness is also borderline, the housekeeper simply makes up the beds and cleans the bathrooms, if there are any cups or glasses they will not remove them. There is only a coffee machine... More 

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Chicago
Top Contributor
121 reviews 121 reviews
32 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here recently for a professional conference. The sleeping rooms are lovely and there is a fitness center open 24 hours. Several internal restaurant choices are a plus, since you will not be in the center of Boston. Within walking distance, you can get to the No Name Restaurant and two Legal Seafood options. This is a newly developed area... More 

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Moreno Valley, California
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I recently stayed here for a conference and I have to say it was really a great place to stay the Internet service was free (Starwood preferred guest perks) the room was clean and the decor very classy. I loved the green program. Basically the maid service doesn't come to your room and you get a $5 card to spend... More 

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Liverpool, United Kingdom
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were in Boston on business, one night. Westin is perfect for the Airport, 10 mins by taxi. On arrival, check in was swift, no fuss. The rooms were spot on, everything you need. All important wifi was free, and fast. Overall, a great experience, when you are short on time this is exactly what you need.

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Sacramento, CA
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

First of all, for any of you that fly red eyes, you can appreciate early check-in. We requested it on booking and at 12:00, Mike at the front desk said both our rooms were available. YES! Lobby at the Westin is open and spacious, modern, and updated. The Birch Bar was busy and everyone was pleasant. Our rooms on the... More 

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Osaka, Japan
Contributor
18 reviews 18 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at 14th floor. Could see the Boston Customs House clock tower. This hotel is next to convention center. The restaurant first floor name of Sauciety Restaurant was also nice. The Wi-fi environment was good in-room and also at the lobby.

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Plattsmouth, Nebraska
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Great room. Nice staff. In house food good. Wishing for shopping to be closer. The conference meeting rooms were all over. It was a challenge to find them in all the levels. Ballroom space is good and the AV worked well in the ballroom. Lunch service was very efficient.

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Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I loved my room--spacious, clean, comfy bed and quiet.The restaurants have delicious and fresh food.But management needs to pay attention to the front desk. I tried to check in at 1 and was told my room wasn't ready, but they would call my cell when it was. I waited and waited. Finally checked back at 6 and it was ready.... More 

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Boston, Massachusetts
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The Westin is a nice hotel located in south Boston next to the convention center. The traffic is very minimal during the weekend so that was nice. The room was nothing special but was not bad either. The bed is very comfortable but the pillows I did not like. We got room service and the price of that was reasonable... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

I am on my third night of a four night stay at the Westin Boston Waterfront, and I am disappointed in this hotel. The rooms are NOT inexpensive but you do not get what you pay for. The rooms are very outdated and not well maintained. One of the curtains in the room is not connected to the pull, so... More 

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