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All 77 Boston hotels

The Westin Boston Waterfront

4.0 of 5 Hotel   |   425 Summer Street, Boston, MA 02210 (South Boston)
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Ranked #38 of 77 hotels in Boston
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Loo99car Limerick, Ireland
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Limerick, Ireland
Top Contributor
91 reviews 91 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Efficent & Excellent Staff, the Green option of not having room made over...works really well. Suggest improvements in; a) the Room Fridge in 730 is really noisy and interferes with sleep, afraid to turn it off. b) the NB runners & gear is a great idea but alas is uselass if not informed to guests before arrival as i knew... More

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Westport, Connecticut
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Every aspect of this hotel is perfect for the traveler who is involved with events at the Boston Convention Center. A convenient walkway. indoor bridge, connects the hotel with the center ... so helpful in bad weather. The rooms are large and clean. Room service is efficient with food delivered hot and tasty. But the highlight of the hotel is... More

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for posting such a fabulous review and for recognizing our hardworking staff. We pride ourselves on providing the highest level of customer service to our guests and your comments serve to prove what a great team we have in place here at The Westin Boston Waterfront. I hope you will consider staying with us again on your next... More

Edison, New Jersey
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

It was a pleasure to stay at this excellent hotel. The front desk professionals greeted you as very important clients. The restaurant ( O'Connors ) was delighful and food quality was excellent with fast courteous service. The lobby was spacious and one could work for hours without any one disturbing you. The internet was efficient and the ambience was superb.... More

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for sharing your experience and recognizing our hardworking staff members. I was delighted to read we were able to meet your expectations and look forward to hosting you again in the future. More

Boston, Massachusetts
Top Contributor
149 reviews 149 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Westin is aligned with the next-door Boston Convention & Expo Center (BCEC) with a walkbridge to the event during poor weather. Large lobby area for congregating and meeting with colleagues with a small cafe/drinks area. There are 3 bar areas, as well as a comedy club (recently added in late 2013), a few restaurant options (including an Irish pub)... More

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for taking the time to post your review. Your feedback is greatly appreciated since it will allow us to maintain the high level of customer service our guests have come to expect. I hope you will consider The Westin Boston Waterfront for your next trip to Boston. More

Tacoma, Washington
Top Contributor
80 reviews 80 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel twice for business meetings. The adjacent convention center has amazing capabilities and acreage available. The meeting rooms within the hotel are lovely, well managed, and with much better-than-average catering. The rooms at the hotel are restful and exceedingly comfortable with the heavenly bed and other amenities. Dining choices within the hotel are somewhat limited, but... More

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for posting such a fabulous review I was delighted to read your comments and I hope we have to opportunity to host you again in the future. More

Worcester, Massachusetts
Top Contributor
86 reviews 86 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For the business traveler looking for a comfy room, polite staff, and near the cool waterfront, check on this location. This space is near the conference centers and away from the hustle of the Back Bay or other crowded college hotel locations, so you should be able to rest well, and prep for another day of work or meetings at... More

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for posting your review and for recognizing our hardworking staff. We appreciate your feedback and look forward to hosting you in the future. More

Worcester, MA
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Westin while attending a conference. The parking garage is awful. Looks as if it will crumble into the water. Very dark and narrow to navigate. I found the staff to be engaging and very friendly. My room was quiet even though it was directly above the ventilation system. My room was clean, bed and bath were... More

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for taking the time to post your review. I was disappointed to learn we did not meet your expectations and I have shared your comments with our Housekeeping staff and the Manager of the parking garage. I would like to point out that we pride ourselves on providing the highest level of customer service and judging by your... More

Kirkwood, Missouri
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Westin Boston-Waterfront on July 4th. We wanted to watch the 4th of July fireworks in downtown Boston and thought that the location was closer than it really was. The lobby was nice and clean and check in was fast. The rooms were also very clean and above average for this kind of a hotel in my... More

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for taking the time to post your review. We appreciate the feed back and hope you will consider staying with us in the future. More

turners falls
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We love the Westin, great views of the harbor, we are able to see our ship, we stay here once a year prior to cruising. Hotel offers a great bar, it makes an amazing pineapple mojito. they also have luxury sheets and the beds are very comfortable... It is located in the seaport but a short taxi ride to all... More

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for posting your review. I was delighted to read you enjoyed your stay and we look forward to your next stay with us. More

New York City
Top Contributor
166 reviews 166 reviews
29 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 9, 2014

This past weekend was my fourth stay at this property in the Seaport. Clean, modern hotel with a couple of good bars, friendly staff, and a good gym. Handy if you have clients in the Seaport area or are just visiting - easy walk to Downtown and Back Bay, etc. It's also connected to the convention center and close to... More

Was this review helpful? Yes 2
Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for taking the time to post your review. I was delighted to read your stay was enjoyable and we hope you consider staying with us in the future. More

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Additional Information about The Westin Boston Waterfront

Also Known As:
The Westin Boston Waterfront Hotel Boston
The Westin Boston Waterfront Hotel
Westin Hotel Boston
Westin Boston
Westin Boston Waterfront
Boston Westin
Address: 425 Summer Street, Boston, MA 02210
Phone Number:
Location: United States > Massachusetts > Boston > South Boston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Luxury Hotel in Boston
#28 Business Hotel in Boston
#29 Family Hotel in Boston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Boston Waterfront 4*
Official Description (provided by the hotel):
The Westin Boston Waterfront Hotel is located in in the waterfront area of this historic city. We offer convenient access to the Airport with plenty of meeting space. ... more   less 
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