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All 77 Boston hotels

The Westin Boston Waterfront

4.0 of 5 Hotel   |   425 Summer Street, Boston, MA 02210 (South Boston)
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76%
Ranked #42 of 77 hotels in Boston
A recent review
5 of 5 stars reviewed yesterday
LJWT Minneapolis, Minnesota
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1,422 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (262)
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English first
Minneapolis, Minnesota
Contributor
16 reviews 16 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed at the hotel for both business (the first 5 days) and pleasure (the last 2) and it was perfect for both experiences. Our work conference was held in the BCEC which is conveniently located right next door (and accessible by skyway) from the hotel. It made for a short and easy commute to the workroom and evening functions... More

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San Francisco, California
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here 4 nights for a recent business trip and overall had a good experience. I have stayed at many Westin Hotels over the years and this is not one of the nicer more intimate Westin Hotels. It's very large and has a look and feel of a typical convention center hotel (convention center is adjacent). There is a Starbucks,... More

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MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you for taking the time to post a review following your recent stay at The Westin Boston Waterfront. I appreciate your honest comments...while our lobby is spacious, we do have intimate working and social spaces carved out, although we could likely do a better job of making the space more comfortable which is something I'm discussing with my team.... More

Stamford, Connecticut
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for a business convention. Not a luxury hotel, but nicer than you'd expect. The room has nice modern furnishings although pictures on the walls were odd. The employees were five star. Front desk, concierge, wait staff all were terrific. We scored a room on the 15th floor so we had great views of the water and the airport.... More

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MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you very much for taking the time to write a review following your recent stay at the Westin Boston Waterfront. I am very happy that you had a chance to stay with us, and enjoyed some of the local restaurants, there are so many great options in the area. Thank you especially for your comments about the staff. I'm... More

New Jersey
Top Contributor
91 reviews 91 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here for my husband's business trip. When you walk into the lobby from either outside or the parking garage, your first impression is overwhelmingly positive. The lobby is beautifully designed, modern and spacious, with a nice bar in a corner. Everything looks ready to receive you and treat you with care. And yet, there are a few crucial... More

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MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you so much for your detailed review of The Westin Boston Waterfront following your most recent stay. I'm delighted to hear you enjoyed our lobby space, as well as the guestroom with heavenly shower...I am however very disappointed to read about your overall experience. I'd welcome to opportunity to speak with your further about your stay, and can be... More

Florida
Top Contributor
145 reviews 145 reviews
61 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago

This very large Westin is adjacent to the Boston Convention Center, so it is usually full of convention goers. Besides the hotel restaurant and bar, there's a Starbuck's, an Irish Pub and a comedy club on premises. It is a short walk to the seaport, which has a wide variety of good restaurants and bars. The rooms are nice, as... More

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MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you so very much for your review of The Westin Boston Waterfront following your recent stay. I'm delighted you chose to stay with us, and am so glad to hear you enjoyed the heavenly bed and bath amenities. I'm also happy you had a chance to experience some of the great restaurants in our neighborhood, which is changing and... More

New York City
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very nice for those who come to participate in conference or any event organized in the conf. Center attached to the hotel. Otherwise, it's a simple, clean, huge Westin. It's located a bit in a middle of nowhere, but actually very nice Seaport area is in a walking distance with a lot of very nice restaurants and... More

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MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you so much for taking the time to write a review following your recent stay at The Westin Boston Waterfront. I'm so happy to hear you enjoyed the local area and restaurants while you were here. Thank you again for your review and we hope to have the opportunity to welcome you back again soon. More

Atlanta, Georgia
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice hotel....The location is getting better with restaurants. Rooms are very clean and large! TV is true HD and alot of channels. if you can't stay at your first choice this is even a better 2nd!! You can count on this hotel for a nice stay.

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MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you so much for your positive review of the Westin Boston Waterfront following your recent stay. I'm delighted you had such an enjoyable stay, and do have to agree with you about the revitalized local area. There are many new attractions and restaurants that have recently opened or are scheduled to open, we think this neighborhood will soon rival... More

Burlington
1 review
4 of 5 stars Reviewed 1 week ago via mobile

There was a problem with my room ( my fault) and he fixed it for me. When we asked for restaurant suggestion he was SPOT ON! So friendly, do professional, the perfect person someone wants to see when they arrive!!

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MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you for your review of the Westin Boston Waterfront. I'm so happy Matt was able to easily and quickly resolve your issue...I appreciate your pointing out your service experience and I'll be certain to share it with Matt and the front desk team. Thank you again for staying with us, and we look forward to welcoming you back soon. More

Dubai, United Arab Emirates
Top Contributor
74 reviews 74 reviews
35 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

In overall the quality of the property is great. Nice spacious rooms, nicely furnished. Clean bathroom, and very comfortable bed and pillows. Just one shortfall, the walls are very thin and you can hear literally everything what is going on in the neighboring rooms or in the corridor. I was very unlucky to have very loud party of neighbors and... More

Was this review helpful? Yes
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you so much for your review of the Westin Boston Waterfront following your recent stay at the hotel. We're delighted you chose to stay here and are glad you enjoyed the amenities and room. Our neighborhood is growing every day, with new attractions, restaurants and parks being built, and we do, as you mentioned, have quick access to transportation... More

Montreal
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

If you've been to Westins and enjoy them as I do then this hotel will not let you down. It is not right downtown, maybe a 15 minute walk but in a very nice area and the walk is nice. My two boys, my dad and I came down to see the Red Sox game and Sarah checked us in.... More

Was this review helpful? Yes
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you so very much for your review of The Westin Boston Waterfront. I'm delighted to hear you're a fan of the Westin brand, and so glad you had the opportunity to experience the property and our wonderful City. Thank you especially, for your comments about Sarah at the front desk. The service provided by our staff truly makes the... More

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Additional Information about The Westin Boston Waterfront

Address: 425 Summer Street, Boston, MA 02210
Phone Number:
Location: United States > Massachusetts > Boston > South Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Boston Waterfront 4*
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Also Known As:
The Westin Boston Waterfront Hotel Boston
Westin Hotel Boston
Boston Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#29 Luxury Hotel in Boston #32 Business Hotel in Boston #34 Family Hotel in Boston #39 Romantic Hotel in Boston
Hotel Class
Official Description (provided by the hotel)
The Westin Boston Waterfront Hotel is located in in the waterfront area of this historic city. We offer convenient access to the Airport with plenty of meeting space. ... more   less 
Number of rooms
793

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