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All 73 Boston hotels »

The Westin Boston Waterfront

4.0 of 5
425 Summer Street, Boston, MA 02210
Hotel amenities
The Westin Boston Waterfront
Ranked #38 of 73 hotels in Boston
4.0 of 5 stars 705 Reviews
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705 reviews from our community

What travelers say about this hotel
  • Convention center(46)
  • Very nice(25)
  • Silver line(22)
  • Irish pub(14)
  • World trade(14)
  • Room service(13)
  • South station(11)
  • Front desk staff(9)
  • Heavenly beds(7)
  • Short walk(5)
Traveler rating
    235
    270
    118
    46
    36
Only show reviews for Family (89) | Couples (183) | Business (296)
Date Rating
Marseille
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2012 NEW via mobile

Stayed 4 Night heres and realy enjoyed the well functioning modern room. The desk/ chair combination is however hopeless for any serious work. But the lobby works well as 'office'. Breakfeast buffet at $ 24 is over priced for what it actually is. The Starbucks in the lobby offers a better price/quality value. Overall friendly and helpfull staff - not... More

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See 3 more reviews by Mike_Marseille for Boston
Toronto, Canada
1 review
5 of 5 stars Reviewed May 28, 2012 NEW

Spent 2 nights at this hotel to celebrate a wedding anniversary this past Memorial Day weekend. Not only was the hotel easy to get to from the airport via the Silver Line, the check-in staff were fantastic. Upon learning that the trip was related to our anniversary we were upgraded to a top-floor suite with a great veiw of Boston's... More

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Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed May 28, 2012 NEW

We stayed here for one night prior to an early morning race that was starting down the street at the world trade center. It was a standard Westin - comfy bed, plenty of room, mini fridge....We were going to hit the hot tub the night before the race to relax but the pool and hot tub were full of screaming... More

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See 2 more reviews by WannaBTraveling2 for Boston
Sao Paulo
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 23, 2012 NEW
1
person found this review helpful

Even though the hotel can be busy at times, the staff was always attentive. The reception staff acted promptly and were responsive to my needs. The room, while not unique, was clean, well maintained and more than adequate. There is free wifi in the lobby and it was sufficient for my needs. The hotel location is probably more convenient to... More

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Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed May 21, 2012
4
people found this review helpful

This Westin is a well maintained 4 star property. We booked multiple rooms 9 months in advance for Graduation Weekend. The hotel was completely sold out, but did not feel cramped. Directly adjacent to the convention center, it is loaded with business travelers during the week and there were lots of proms and such during this spring weekend. Our rooms... More

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See 2 more reviews by battgirl3 for Boston
Donna Frechette, Executive Assistant at The Westin Boston Waterfront, responded to this review
May 24, 2012

Thank you for providing such a detailed review of our property. I was delighted to read your comments and I was happy to hear that you enjoyed your stay with us. We hope you will consider The Westin Boston Waterfront on your next visit to Boston. More

Vancouver, Canada
Senior Contributor
27 reviews 27 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 21, 2012
1
person found this review helpful

This is a huge hotel with good facilities for hosting conferences. Depending on which direction you face, you could have a good view of the city or the water. Short walking distance to the waterfront. However, it's not quite in downtown and will need a short bus trip. Nice bar and pub in the hotel that serves pretty decent pub... More

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See 2 more reviews by JemVanc for Boston
Donna Frechette, Executive Assistant at The Westin Boston Waterfront, responded to this review
May 24, 2012

Thank you for the wonderful comments you had for our hotel. We hope you will consider staying with us in the future. More

Florida, Uruguay
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 of 5 stars Reviewed May 19, 2012

i will keep it simple and to the point,this hotel was okay nothing special but for the price i wont be back,no free internet and construction was going on in the lobby and maintenance was rude..even little things matter with hotel stays and this stay had way to many little things go wrong to add up to a bad review

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Donna Frechette, Executive Assistant at The Westin Boston Waterfront, responded to this review
May 24, 2012

Thank you for taking the time to post your review. I was disappointed to read your comments but do appreciate your honesty. We tried our best to minimize the disruption to our guests during our Birch Bar renovation project and that was challenging but I do think the end result will please our future guests. With that being said, I... More

Uxbridge, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 9, 2012
1
person found this review helpful

Nothing to complain about at all. The staff were friendly and professional, with the online deal we found the hotel was a good value and in a good location. Would stay again!

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Detroit, Michigan
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 8, 2012
1
person found this review helpful

Excellent service, and nice location. Connected to the convetion center, but also quality conference facilities in-house. Location is also just a couple of blocks from nice restaurants on the harbor. Above average bedding and bat facilities. I particularly enjoyed their "heavenly shower" which consisted of a double shower head - very nice. Overall, a very upscale business hotel near the... More

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Donna Frechette, Executive Assistant at The Westin Boston Waterfront, responded to this review
May 15, 2012

Thank you for the wonderful comments you had for our property. We hope to have the opportunity to host you in the future. More

New York City, New York
Senior Contributor
41 reviews 41 reviews
Reviews in 35 cities Reviews in 35 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 6, 2012
1
person found this review helpful

Stayed here on business in downtown Boston. The room was spacious, clean and had a great view of the harbor. the room was very client, never heard any noise from the hallway. The concierge was very helpful in helping me secure Boston Red Sox tickets an hour before first pitch. The convention center was connected to the Westin. There was... More

Was this review helpful? Yes
Donna Frechette, Executive Assistant at The Westin Boston Waterfront, responded to this review
May 8, 2012

Thank you for the wonderful comments you had for our property. I hope we have the opportunity to host you in the future. More

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Additional Information about The Westin Boston Waterfront

  • Westin Hotel Boston
  • Westin Boston
  • Westin Boston Waterfront
  • Boston Westin
Address: 425 Summer Street, Boston, MA 02210
Price Range: $$

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The Westin Boston Waterfront
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