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All 77 Boston hotels

The Westin Boston Waterfront

4.0 of 5 Hotel   |   425 Summer Street, Boston, MA 02210 (South Boston)
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Ranked #43 of 77 hotels in Boston
A recent review
4 of 5 stars reviewed yesterday
sc_knight Scott Depot, West Virginia
  • Reviews (1,452)
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1,452 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (270)
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Scott Depot, West Virginia
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here as part of a Convention. The interior bridge over to the convention center is a plus. The room was clean and very comfortable. I traditionally don't sleep well in hotels, but not the case here, the beds were great. WiFi was expensive but reliable. Food at both Sauceity and O'Connors both were excellent (a little pricey, though).... More

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Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

After a long flight from Singapore to Boston for business, my companions and I checked into the hotel exhausted and frustrated. The front desk staff was gracious and accommodating and the rooms were perfect and meticulously clean. However the absolute highlight of our stay was the interaction with the Birch Bar bartender Andrea. She went out of her way to... More

Was this review helpful? Yes 1
Houston, Texas
Contributor
19 reviews 19 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was pleased with the cleanliness of the room and the price of the accomodations. Additionally, they had several restaurants to choose in this hotel. My favorite was O'Connor pub and I had an excellent Lobster Salad and the Clam Chowder was delicious as well. The only disappointment was that they didn't have a spa in the hotel where I... More

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MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you so much for your review of the Westin Boston Waterfront. I'm delighted you had such an excellent visit with us, and enjoyed the food in M.J. O'Connor's - lobster and clam chowder are a "must have" especially when visiting in the summer! Thank you again for your positive review and look forward to welcoming you back to The... More

Silver Spring, Maryland
Top Contributor
79 reviews 79 reviews
12 hotel reviews
195 helpful votes 195 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

You can't beat this hotel if you are going to a conference at the convention center. There is a skywalk over so you don't even have to go outside. We were on the 15th floor and the view was amazing, overlooking the airport and the Boston Harbor Islands. The room was roomie and included a fridge. A microwave would have... More

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MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you so much for taking the time to post a review following your recent stay at The Westin Boston Waterfront. I'm delighted to hear you enjoyed the view, and would have to agree that the views of the Boston Harbor Islands are great. I'm also happy to hear you found the refrigerator to be useful...those are a newer addition... More

Contributor
17 reviews 17 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We use this facility yearly while we are in Boston for business. The location is perfect for walking to many fine restaurants, entertainment is near by, easy access to major routes, and the T is a few short steps away. I love the upscale decor and the fact that the entire place is immaculate. I am never disappointed in service,... More

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MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you so much for taking the time to write a review, even so long after your last stay! I'm delighted to hear you return to our hotel every year when traveling, and we look forward to welcoming you again this year. Thank you again for your review! More

Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked on Hotwire for around $200 per night. Pleasantly surprised to get this hotel. Great lobby, friendly staff and lots of parking in garage. Room was nice with comfy beds and mini fridge and microwave. Wifi was included in our hotwire booking however I believe it is normally not included. Parking is also around $30 per night. Starbucks in lobby... More

Was this review helpful? Yes 1
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you so much for your positive review of The Westin Boston Waterfront. We appreciate your business and are glad you had such a wonderful time in Boston. I'm delighted to hear you enjoyed your stay, and especially happy you found our staff to be friendly and accomodating. I'm surprised you mention the lack restaurants in the area, as we... More

Toronto, Ontario, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked this hotel through Air Miles, as there was nothing else available in Boston downtown for under $300! The hotel is located in South Boston, near the Convention center and it is brand new, so that in itself is an added bonus. Our room was fair size, with a desk and a lounge area by the window, with an... More

Was this review helpful? Yes 1
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you for writing such a wonderful review following your recent stay with us. I'm so happy to hear you had such an enjoyable stay and am delighted you were impressed with our Heavenly bedding...I'd have to agree with the comfort - it certainly makes for a wonderful night's sleep! Thank you again for your positive review, and I hope... More

Massachusetts
Reviewer
3 reviews 3 reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

The Westin Boston Waterfront had clean large rooms, restaurants, and a number of amenities including provision of gym clothes and sneakers if you wanted to use their gym. Staff was extremely pleasant and helpful. It's central location makes it easy to get anywhere.

Was this review helpful? Yes 1
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you so very much for taking the time to post a review following your stay at The Westin Boston Waterfront. I'm delighted that you had the opportunity to stay with us, and were able to enjoy so many of the great amenities we offer. Thank you again for your review, and we look forward to welcoming you back in... More

New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Recently stayed at the Westin Waterfront, a gorgeous, modern hotel. Located in South Boston and next to the Convention Center, the hotel was a short walk to the Silver Line T stop but also a pleasant walk across Summer Street bridge to South Station. I had emailed the hotel in advance asking if they could accommodate my request for a... More

Was this review helpful? Yes 1
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you so much for your positive review following your recent stay. We greatly appreciate your feedback, and are so happy to hear about your wonderful stay, and that you chose the The Westin Boston Waterfront to celebrate such a special occasion. We look forward to having the opportunity to serve you again in the future. More

Baltimore, Maryland
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our stay at the Westin Waterfront was great! Located in South Boston in the Seaport area, it was convenient to get to and to get around from. The concierge was very helpful in setting us up with fun activities to make the most of our one day visit. Having a Starbucks was a plus, as was the Natural Rain shower... More

Was this review helpful? Yes
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you very much for posting a review following your stay at The Westin Boston Waterfront. I'm delighted to hear you our concierge was helpful in planning so many activities for you to enjoy during your short visit and hope we have the opportunity to welcome you back soon! More

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Additional Information about The Westin Boston Waterfront

Address: 425 Summer Street, Boston, MA 02210
Phone Number:
Location: United States > Massachusetts > Boston > South Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Boston Waterfront 4*
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Also Known As:
The Westin Boston Waterfront Hotel Boston
Westin Hotel Boston
Boston Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#29 Luxury Hotel in Boston #30 Business Hotel in Boston #32 Family Hotel in Boston #38 Romantic Hotel in Boston
Hotel Class
Official Description (provided by the hotel)
The Westin Boston Waterfront Hotel is located in in the waterfront area of this historic city. We offer convenient access to the Airport with plenty of meeting space. ... more   less 
Number of rooms
793

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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