We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 77 Boston hotels

The Westin Boston Waterfront

4.0 of 5 Hotel   |   425 Summer Street, Boston, MA 02210 (South Boston)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Save Saved
You added The Westin Boston Waterfront to your Saves list
The Westin Boston Waterfront
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
76%
Ranked #43 of 77 hotels in Boston
A recent review
5 of 5 stars reviewed 2 days ago
Korinne L Houston, Texas
  • Overview
  • Reviews (1,450)
  • Photos (388)
  • Location
  • Amenities
  • Q&A (1)
  • Room tips (270)
  • More
true
Write a Review

1,450 people have reviewed this hotel

Traveler rating
    523
    565
    238
    80
    44
See reviews for
215
352
98
641
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (270)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Houston, Texas
Contributor
19 reviews 19 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was pleased with the cleanliness of the room and the price of the accomodations. Additionally, they had several restaurants to choose in this hotel. My favorite was O'Connor pub and I had an excellent Lobster Salad and the Clam Chowder was delicious as well. The only disappointment was that they didn't have a spa in the hotel where I... More

Was this review helpful? Yes
Silver Spring, Maryland
Top Contributor
79 reviews 79 reviews
12 hotel reviews
195 helpful votes 195 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

You can't beat this hotel if you are going to a conference at the convention center. There is a skywalk over so you don't even have to go outside. We were on the 15th floor and the view was amazing, overlooking the airport and the Boston Harbor Islands. The room was roomie and included a fridge. A microwave would have... More

Was this review helpful? Yes
Contributor
17 reviews 17 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We use this facility yearly while we are in Boston for business. The location is perfect for walking to many fine restaurants, entertainment is near by, easy access to major routes, and the T is a few short steps away. I love the upscale decor and the fact that the entire place is immaculate. I am never disappointed in service,... More

Was this review helpful? Yes
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you so much for taking the time to write a review, even so long after your last stay! I'm delighted to hear you return to our hotel every year when traveling, and we look forward to welcoming you again this year. Thank you again for your review! More

Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Booked on Hotwire for around $200 per night. Pleasantly surprised to get this hotel. Great lobby, friendly staff and lots of parking in garage. Room was nice with comfy beds and mini fridge and microwave. Wifi was included in our hotwire booking however I believe it is normally not included. Parking is also around $30 per night. Starbucks in lobby... More

Was this review helpful? Yes 1
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you so much for your positive review of The Westin Boston Waterfront. We appreciate your business and are glad you had such a wonderful time in Boston. I'm delighted to hear you enjoyed your stay, and especially happy you found our staff to be friendly and accomodating. I'm surprised you mention the lack restaurants in the area, as we... More

Toronto, Ontario, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked this hotel through Air Miles, as there was nothing else available in Boston downtown for under $300! The hotel is located in South Boston, near the Convention center and it is brand new, so that in itself is an added bonus. Our room was fair size, with a desk and a lounge area by the window, with an... More

Was this review helpful? Yes 1
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you for writing such a wonderful review following your recent stay with us. I'm so happy to hear you had such an enjoyable stay and am delighted you were impressed with our Heavenly bedding...I'd have to agree with the comfort - it certainly makes for a wonderful night's sleep! Thank you again for your positive review, and I hope... More

Massachusetts
Reviewer
3 reviews 3 reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

The Westin Boston Waterfront had clean large rooms, restaurants, and a number of amenities including provision of gym clothes and sneakers if you wanted to use their gym. Staff was extremely pleasant and helpful. It's central location makes it easy to get anywhere.

Was this review helpful? Yes 1
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you so very much for taking the time to post a review following your stay at The Westin Boston Waterfront. I'm delighted that you had the opportunity to stay with us, and were able to enjoy so many of the great amenities we offer. Thank you again for your review, and we look forward to welcoming you back in... More

New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Recently stayed at the Westin Waterfront, a gorgeous, modern hotel. Located in South Boston and next to the Convention Center, the hotel was a short walk to the Silver Line T stop but also a pleasant walk across Summer Street bridge to South Station. I had emailed the hotel in advance asking if they could accommodate my request for a... More

Was this review helpful? Yes 1
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you so much for your positive review following your recent stay. We greatly appreciate your feedback, and are so happy to hear about your wonderful stay, and that you chose the The Westin Boston Waterfront to celebrate such a special occasion. We look forward to having the opportunity to serve you again in the future. More

Baltimore, Maryland
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Our stay at the Westin Waterfront was great! Located in South Boston in the Seaport area, it was convenient to get to and to get around from. The concierge was very helpful in setting us up with fun activities to make the most of our one day visit. Having a Starbucks was a plus, as was the Natural Rain shower... More

Was this review helpful? Yes
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you very much for posting a review following your stay at The Westin Boston Waterfront. I'm delighted to hear you our concierge was helpful in planning so many activities for you to enjoy during your short visit and hope we have the opportunity to welcome you back soon! More

Rochester, New York
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our (first) experience here was excellent, incl. their convenient location, w/24-7 cab service. Jeff (2 wks. new) and Matt made check in quick and friendly. When I mentioned my wife & I were celebrating a notable anniversary, they upgraded us from 'traditional' to 'Commodore' suite, NO charge. And it was as advertised: expansive, clean, very good air quality, bed(ding), and... More

Was this review helpful? Yes 1
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you so much for taking the time to write a review following your recent stay with us. Congratulations to you and your wife on celebrating a notable anniversary, I'm delighted you had such an enjoyable trip. I especially would like to thank you for your comments regarding the service provided to you by our staff. The team is truly... More

Rochester, New York
Top Contributor
70 reviews 70 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Great location but we requested a roll away bed and we saw it around the corner from our room and hours later it never got delivered. We got it ourselves and no one even checked. The second day of our stay, we left our room at 8:40 am returned at 1:00 then left again at 2:00. Our room never got... More

Was this review helpful? Yes 1
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you for taking the time to post a review following your recent stay at The Westin Boston Waterfront. I apologize for the service you received during your stay, and would welcome the opportunity to speak with you further. I can be reached at michael.jorgensen@westin.com and look forward to hearing from you. More

Owners: What's your side of the story?
If you own or manage The Westin Boston Waterfront, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Westin Boston Waterfront? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Boston Waterfront

Address: 425 Summer Street, Boston, MA 02210
Phone Number:
Location: United States > Massachusetts > Boston > South Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Boston Waterfront 4*
Reservation Options:
TripAdvisor is proud to partner with Starwood, Expedia, Hotels.com, Booking.com, Orbitz, Tingo, Travelocity, getaroom.com, BookingOdigeoWL, Priceline, Otel and Venere so you can book your The Westin Boston Waterfront reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Boston Waterfront Hotel Boston
Westin Hotel Boston
Boston Westin

388 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (211)
Viewed
Room/suite (72)
Viewed
Hotel & grounds (37)
Viewed
View from room (18)
Viewed
Bathroom (30)
Viewed
Dining (4)
Viewed
Pool/beach area (3)
Viewed
0:57
Videos (1)
Viewed
Other (46)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (154)
Viewed
Amenities (22)
Viewed
Heavenly King Room (84)
Viewed
Jacuzzi (2)
Viewed
Pool (14)
Viewed
Restaurants and Bars (5)
Viewed
The Hotel (27)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Hotel & grounds (13)
Viewed
Room/suite (5)
Viewed
Business center/function rooms (2)
Viewed
Dining (3)
Viewed
Other (1)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#29 Luxury Hotel in Boston #30 Business Hotel in Boston #33 Family Hotel in Boston #38 Romantic Hotel in Boston
Hotel Class
Official Description (provided by the hotel)
The Westin Boston Waterfront Hotel is located in in the waterfront area of this historic city. We offer convenient access to the Airport with plenty of meeting space. ... more   less 
Number of rooms
793

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Westin Boston Waterfront and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from The Westin Boston Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer