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All 77 Boston hotels

The Westin Boston Waterfront

4.0 of 5 Hotel   |   425 Summer Street, Boston, MA 02210 (South Boston)
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Ranked #38 of 77 hotels in Boston
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
bearpster Houston, Texas
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1,346 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Contributor
14 reviews 14 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I spent two nights in this hotel at a time when there didn't seem to be any conventions going on across the street, so I can't speak to what it is like full of the Association of Whatever's Annual Conference goers. The lobby is pretty eye catching, though somewhat small for such a large hotel. I got in what I... More

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Limerick, Ireland
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Hotel is clean and big and bright. Lots of taxis available at the door and costs around $20 to and from Logan airport. You can walk into Boston common by keeping to Summer street and then Winter street. If you go the other way for a mile you eventually leave Summer street and continue on L street to the beach.... More

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Pembroke, New Hampshire
Top Contributor
52 reviews 52 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here during the National Science Teachers conference. It was great not to have to go outside to get from the hotel to the Convention Center. I didn't have to carry around my winter coat. We had a fabulous corner room. It had huge windows and we were able to see the beautiful sunrise over the water. Would definitely... More

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Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We have often stayed at Westin hotels when travelling in the US. We like their predictability but above all we know we will sleep in a very comfortable bed. Yes all they claim for their beds is true! Here in Boston the staff were as friendly and helpful as they usually are and indeed we had a good night's sleep.... More

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed 5 days ago NEW

I am a Platinum member of Starwood and stay at many Westins. I had a few minor hiccups during my stay and Ana Borjas at the front desk went well above and beyond to make me feel heard and took care of my every request. I am not the traveler to complian but rather to boast when a job is... More

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Limerick, Ireland
Top Contributor
91 reviews 91 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Efficent & Excellent Staff, the Green option of not having room made over...works really well. Suggest improvements in; a) the Room Fridge in 730 is really noisy and interferes with sleep, afraid to turn it off. b) the NB runners & gear is a great idea but alas is uselass if not informed to guests before arrival as i knew... More

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Westport, Connecticut
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Every aspect of this hotel is perfect for the traveler who is involved with events at the Boston Convention Center. A convenient walkway. indoor bridge, connects the hotel with the center ... so helpful in bad weather. The rooms are large and clean. Room service is efficient with food delivered hot and tasty. But the highlight of the hotel is... More

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for posting such a fabulous review and for recognizing our hardworking staff. We pride ourselves on providing the highest level of customer service to our guests and your comments serve to prove what a great team we have in place here at The Westin Boston Waterfront. I hope you will consider staying with us again on your next... More

Edison, New Jersey
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was a pleasure to stay at this excellent hotel. The front desk professionals greeted you as very important clients. The restaurant ( O'Connors ) was delighful and food quality was excellent with fast courteous service. The lobby was spacious and one could work for hours without any one disturbing you. The internet was efficient and the ambience was superb.... More

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for sharing your experience and recognizing our hardworking staff members. I was delighted to read we were able to meet your expectations and look forward to hosting you again in the future. More

Boston, Massachusetts
Top Contributor
149 reviews 149 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Westin is aligned with the next-door Boston Convention & Expo Center (BCEC) with a walkbridge to the event during poor weather. Large lobby area for congregating and meeting with colleagues with a small cafe/drinks area. There are 3 bar areas, as well as a comedy club (recently added in late 2013), a few restaurant options (including an Irish pub)... More

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for taking the time to post your review. Your feedback is greatly appreciated since it will allow us to maintain the high level of customer service our guests have come to expect. I hope you will consider The Westin Boston Waterfront for your next trip to Boston. More

Tacoma, Washington
Top Contributor
80 reviews 80 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel twice for business meetings. The adjacent convention center has amazing capabilities and acreage available. The meeting rooms within the hotel are lovely, well managed, and with much better-than-average catering. The rooms at the hotel are restful and exceedingly comfortable with the heavenly bed and other amenities. Dining choices within the hotel are somewhat limited, but... More

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Donna F, Executive Assistant at The Westin Boston Waterfront, responded to this review

Thank you for posting such a fabulous review I was delighted to read your comments and I hope we have to opportunity to host you again in the future. More

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Additional Information about The Westin Boston Waterfront

Also Known As:
The Westin Boston Waterfront Hotel Boston
The Westin Boston Waterfront Hotel
Westin Hotel Boston
Westin Boston
Westin Boston Waterfront
Boston Westin
Address: 425 Summer Street, Boston, MA 02210
Phone Number:
Location: United States > Massachusetts > Boston > South Boston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Luxury Hotel in Boston
#28 Business Hotel in Boston
#29 Family Hotel in Boston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Boston Waterfront 4*
Official Description (provided by the hotel):
The Westin Boston Waterfront Hotel is located in in the waterfront area of this historic city. We offer convenient access to the Airport with plenty of meeting space. ... more   less 
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