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All 77 Boston hotels

The Westin Boston Waterfront

4.0 of 5 Hotel   |   425 Summer Street, Boston, MA 02210 (South Boston)
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Ranked #43 of 77 hotels in Boston
A recent review
4 of 5 stars reviewed yesterday
Mirjana M Toronto, Ontario, Canada
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1,445 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (270)
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English first
Toronto, Ontario, Canada
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I booked this hotel through Air Miles, as there was nothing else available in Boston downtown for under $300! The hotel is located in South Boston, near the Convention center and it is brand new, so that in itself is an added bonus. Our room was fair size, with a desk and a lounge area by the window, with an... More

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3 reviews 3 reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Westin Boston Waterfront had clean large rooms, restaurants, and a number of amenities including provision of gym clothes and sneakers if you wanted to use their gym. Staff was extremely pleasant and helpful. It's central location makes it easy to get anywhere.

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New York
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Recently stayed at the Westin Waterfront, a gorgeous, modern hotel. Located in South Boston and next to the Convention Center, the hotel was a short walk to the Silver Line T stop but also a pleasant walk across Summer Street bridge to South Station. I had emailed the hotel in advance asking if they could accommodate my request for a... More

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Baltimore, Maryland
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our stay at the Westin Waterfront was great! Located in South Boston in the Seaport area, it was convenient to get to and to get around from. The concierge was very helpful in setting us up with fun activities to make the most of our one day visit. Having a Starbucks was a plus, as was the Natural Rain shower... More

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Rochester, New York
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Our (first) experience here was excellent, incl. their convenient location, w/24-7 cab service. Jeff (2 wks. new) and Matt made check in quick and friendly. When I mentioned my wife & I were celebrating a notable anniversary, they upgraded us from 'traditional' to 'Commodore' suite, NO charge. And it was as advertised: expansive, clean, very good air quality, bed(ding), and... More

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Rochester, New York
Top Contributor
70 reviews 70 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Great location but we requested a roll away bed and we saw it around the corner from our room and hours later it never got delivered. We got it ourselves and no one even checked. The second day of our stay, we left our room at 8:40 am returned at 1:00 then left again at 2:00. Our room never got... More

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Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Arriving back from our cruise Boston/Bermuda. It was nice to arrive at the The Westin Boston Waterfront hotel, from the moment we arrived August 8th till we left August 10th everything was great. The check in went great, a great big thank you to Harkeem Steed, Front Desk Supervisor who was very pleasant, kind, patient and checked us in with... More

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Aberdeen, United Kingdom
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Arrived from the airport to be greeted by very friendly and efficient staff. Check in swift and easy and first impressions good. Room on the 11th floor, nice and a view over the business district not exactly scenic, small grumble number 1. The room very tidy, although you can tell its a room set up for a business traveller, plastic... More

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San Francisco, California, United States
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This time I had a beautiful view from the 14th floor. But at $411.00 for a Wednesday night, they should have paid me to get on their wifi. Running down to the Starbucks for free internet isn't all bad, but after a bit it got tiresome. Took full advantage of the gym and a had a great sleep in the... More

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MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you so much for your review of The Westin Boston Waterfront following your recent visit. I'm glad you had the opportunity to stay with us, and appreciate your continued business. I couldn't agree more about the desk chairs in the rooms - we are in the throes of replacing all of them, and hope to have that project completed... More

Short Hills, New Jersey
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived and were immediately greeted by the valet and bell hop. The front desk was packed and we moved through within 5 minutes! Our room overlooked the water and was large, bright and airy. We picked the hotel based on its location close to where my son lives. When we needed to get into the North End all we... More

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MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you so much for your positive review of The Westin Boston Waterfront following your recent stay. I'm delighted you chose our property while visiting Boston, and glad to hear you enjoyed your time here. Once again, thank you for your comments, and we hope to have the opportunity to welcome you back again soon! More

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Additional Information about The Westin Boston Waterfront

Address: 425 Summer Street, Boston, MA 02210
Phone Number:
Location: United States > Massachusetts > Boston > South Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Boston Waterfront 4*
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Also Known As:
The Westin Boston Waterfront Hotel Boston
Westin Hotel Boston
Boston Westin

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Hotel Style
#29 Family Hotel in Boston #29 Luxury Hotel in Boston #32 Business Hotel in Boston #39 Romantic Hotel in Boston
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Official Description (provided by the hotel)
The Westin Boston Waterfront Hotel is located in in the waterfront area of this historic city. We offer convenient access to the Airport with plenty of meeting space. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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