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Courtyard Boston-South Boston

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63 R Boston Street, Boston, MA 02115
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Courtyard Boston-South Boston
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377 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Upper Saddle River, New Jersey, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

My husband and I have been to various Courtyards all over the country and this was by far the worst. It was very rundown and many things were not working well. Our initial room had a broken air conditioner. They did immediately give us another room on another floor but the air conditioning in the hallway was broken. It was... More 

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New York, United States
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

I have booked this hotel a couple of times already and I really like it due to its convenience. The parking is free and it is very close to the main attractions in Boston. If you drive to Boston, this is definitely an option I would recommend you to consider. However the service was pretty poor the last time I... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We book a non-refundable room a few weeks in advance, and arrived after driving 7.5 hours in traffic to be informed that because of the website we used to book the room, they were overbooked and did not have a room available for us. We booked this room on their corporate website, so this was obviously a poor excuse. After... More 

Was this review helpful? Yes 2
Eric F, Front Office Manager at Courtyard Boston-South Boston, responded to this review

Good morning, Thank you for taking your time to complete the guest satisfaction survey in regard to your recent stay at Courtyard South Boston, we pride ourselves in providing memorable services to our, we have however falling short in providing you with such a great services during your recent stay, please accept our sincere apology for walking you to another... More 

Simi Valley
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I chose this hotel without any knowing anything about it. It was a great surprise! The location is primo - just far enough away from downtown to lessen the traffic. The Old Town Trolley picks up and drops off at the hotel and there are several restaurants - Applebees, Olive Garden, Victoria's Diner, and more within walking distance. The room... More 

Was this review helpful? Yes
Eric F, Front Office Manager at Courtyard Boston-South Boston, responded to this review

Good Afternoon, Thank so much for taking your precious time to complete the guest satisfaction survey in regard to your recent stay at the Courtyard South Boston. We really appreciate your feedback and are delighted to hear that you had a great stay. Your feedback is integral to our ability to continue to improve our services to you. Thank you... More 

Glendale, California
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

After taking a red-eye from California and into Logan Intl., my cousin and I needed a place to rest our heads before we took on Fenway Paaaaark and its Green Monster. The staff were very friendly and helpful in telling us how we could make it from point A to point B. Super clean room, great view, and no riff... More 

Was this review helpful? Yes
Eric F, Front Office Manager at Courtyard Boston-South Boston, responded to this review

Good Afternoon, We are greatful to hear from you regarding your recent stay at the Courtyard Marriott South Boston. We really appreciate your feedback and are delighted to hear that you had a great stay with us. Your feedback is integral to our ability to continue to improve our services to you. Thank you again and we look forward for... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My family of four spent the week in this lovely hotel. It was clean, friendly, easy to get to from downtown and well maintained. They accommodated our request for extra towels and pillows. The pool is quite small and can get crowded easily. The hot tub was not working. The bistro was really nice to get a quick morning breakfast... More 

Was this review helpful? Yes 1
Eric F, Front Office Manager at Courtyard Boston-South Boston, responded to this review

Good Afternoon, Thank you so much for taking your time to send us your feedback, we really appreciate your comments and we are also delighted to hear that you had a great stay. Thank you again and we look forward to serve you again soon. Sincerely Eric Frimpong Front Desk supervisor More 

Bar Harbor, Maine
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very accommodating for (free) parking (we had three vehicles), clean, friendly and helpful staff. The location is wonderful. There is a plaza behind the hotel and it is a 5 minute walk to the T. The room was large and very clean. The only inconvenience was the lack of working ice machines- but that's just minor. They even let us... More 

Was this review helpful? Yes 1
Eric F, Front Office Manager at Courtyard Boston-South Boston, responded to this review

Good Afternoon, Thank you for taking your precious time to complete the guest satisfaction survey in regard to your recent stay with us. We really appreciate your feedback as they are integral to our ability to improve our services to you. Thank you again and we look forward to serve you again soon. Sincerely Eric Frimpong Front Desk supervisor More 

London, United Kingdom
Level Contributor
207 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
4 of 5 stars Reviewed June 26, 2015

Functional hotel fairly close to the airport. Impossible to get details direct from the hotel about the shuttle bus service. Central customer services tell me it runs frequently, when I get to the airport I am told to wait 45 minutes. Taxi took 10 minutes but was 3x more expensive. Hotel could have been more helpful on its website.

Was this review helpful? Yes
Eric F, Front Office Manager at Courtyard Boston-South Boston, responded to this review

Good Evening, Thank you so much for taking your precious time to complete the guest satisfaction survey in regard to your recent stay at the Courtyard South Boston. We really appreciate the opportunity to meet and also to serve you. Your feedback regarding the shuttle waite time and the information from central reservations have already been shared with Hotel Management... More 

Atlanta, Georgia, United States
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 26, 2015

I had an opportunity to stay at this AWESOME hotel.... its really nice, its really clean, the room are very updated, the bathrooms are very updated and super nice... and I can not say enough great things about the people of this hotel. They are very helpful, VERY ACCOMMODATING, and Sir Patrick, he was by far amazingly great to me... More 

Was this review helpful? Yes
Eric F, Front Office Manager at Courtyard Boston-South Boston, responded to this review

Good Evening, Thank you so much for taking your precious time to share your guest experience at the Courtyard Marriott South Boston with us. We really appreciate your feedback and we are also delighted to know that you had a great stay. Your feedback is integral to our ability to continue to imrpove our services to you. Thank you again... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 25, 2015

We stayed here for 3 nights during the weekend to visit Boston. Compared with other hotels in Boston area, this one has very reasonable price. Just a few minutes away from public transportation, a big shopping mall is also a few minutes walk which has different restaurants such as Olive Garden and Applebee's. Room is nice and clean. We had... More 

Was this review helpful? Yes
Eric F, Front Office Manager at Courtyard Boston-South Boston, responded to this review

Good Evening, Thank you so much for taking your time to complete the guest satisfaction survey in regard to your recent stay with us in South Boston Courtyard. We really appreciate your feedback and are delighted to hear that you had a great stay. Your feedback is integral to our ability to continue to improve our services to you. Thank... More 

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