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Loews Boston Hotel

4.0 of 5 154 Berkeley Street, Boston, MA 02116 (Formerly Loews Boston Back Bay Hotel)
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Certificate of Excellence 2014
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Loews Boston Hotel
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Loews Boston Hotel
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715 reviews from our community

Traveler rating
    435
    204
    58
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    3
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166
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Loews Boston Hotel
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Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at the Loews for several years now and had little complaint. The rooms are certainly nicely appointed. Since the remodel, the rooms are comfortale. Beware--you better ask if your room has mini bar. Mine came without one. I did not mind that much but the walk to 7-11 on Berkley and Tremont in snow flurries was a... More 

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London
Contributor
17 reviews 17 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have been coming to Boston from the UK for over 20 years and this is the best hotel we've stayed in yet. Perfect location with easy walking access of everywhere you would want to go. Not too big and not too small the hotel you certainly feel like a genuine guest. Excellent front staff in every way - very personable... More 

Was this review helpful? Yes 1
London, United Kingdom
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Not only has the Loews refurbished the rooms which is really noticeable; the beds are THE most COMFORTABLE beds we have ever stayed in! Giant TV screens, great bath, armchairs and working table, free WIFI, and...and... AMAZING STAFF! LOVELY. SO HELPFUL! Nothing is too much bother. Heather is great on anything tourism related and Rebecca and her team at Front... More 

Review collected in partnership with Virgin Holidays

Was this review helpful? Yes 1
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I thought that the Loews was a really great hotel and was even better than I suspected. We had a lovely spacious room, very cosy bed, huge HDTV. Service was excellent, WiFi was free and the coffee machine in the lobby was superb. I also need to mention the beautiful lobby, nice bathrooms and excellent bar - this is the... More 

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Boston
1 review
5 of 5 stars Reviewed 3 weeks ago

I'm a pain in the butt when it comes to business travel & I'm normally not satisfied or even aware of the hotel service, but this one was great. The concierge & staff were great. The room was nice (eg. real black out shades/drapes). The lobby's entertainment system was epic & the restaurant food & service were excellent.

Review collected in partnership with Loews Hotels and Resorts

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Los Angeles, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This location was perfect for my conference. Between the Hynes Center (5 blocks) and the Boston Commons (3 blocks), easy access (3 blocks) to Back Bay Station (Orange line) and also Arlington Station (Green line). Staff was very helpful and friendly, room on 7th floor facing street was quiet (very little street noise), clean, and well appointed. Conference rate was... More 

Review collected in partnership with Loews Hotels and Resorts

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Larchmont, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Somehow the hotel link created its own account for this review. We stayed at the Loews Boston for two days with our two children ages 9 and 11. Our room had two beds which were very comfortable. The rooms are small compared to other Loews but this is Boston, and like Manhattan, space is at premium. Still, we did not... More 

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Sydney, Australia
Top Contributor
65 reviews 65 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have now stayed at Loews hotels in Philadelphia, Washington and Boston and have enjoyed every occasion, always with my daughters in tow. The Boston hotel provides a consistently lovely experience. First is the location which is right in the heart of Boston. You can easily reach most locations within a 20 minute walk. But it is also conveniently close... More 

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JMaibach, General Manager at Loews Boston Hotel, responded to this review

cfreedma, thank you very much for your very kind comments. It is a pleasure to read about your experience and we are thrilled to be able to live up to the other great hotels in our brand. Thank you for your patronage and loyalty to Loews. More 

Cincinnati
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed on business and found the hotel and staff very friendly and accommodating. I liked the location, which was sort of on the edge of town, but still very close to where we wanted to be. The rooms were very nice and the bed comfortable. I would happily visit again. I thought it was a pretty... More 

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JMaibach, General Manager at Loews Boston Hotel, responded to this review

Thank you Mike C for sharing your experience. Great value, great location, friendly and accommodating…thank you for those kind comments. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My boyfriend and I stayed here for our one year anniversary and from the moment we set foot in the place everything just felt right and only got better from there. The staff were so friendly it was remarkable. We had a lovely dinner at Da Vinci's up the street (recommended!) then went back to the hotel bar for desert.... More 

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JMaibach, General Manager at Loews Boston Hotel, responded to this review

Thank you very much, Kelly S, for selecting us for your special Anniversary Staycation! We are thrilled to read that you enjoyed your visit and are very appreciative for the recommendation. We hope to see you, at minimum, in Precinct Kitchen + Bar some time very soon. More 

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Additional Information about Loews Boston Hotel

Address: 154 Berkeley Street, Boston, MA 02116 (Formerly Loews Boston Back Bay Hotel)
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Loews Boston Hotel 4*
Number of rooms: 225
Reservation Options:
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Also Known As:
Back Bay Hotel
Hotel Back Bay
Jurys Hotel Boston
Jurys Boston Hotel
Hotel Style:
#8 Green Hotel in Boston
#9 Family Hotel in Boston
#10 Luxury Hotel in Boston
#15 Business Hotel in Boston
#15 Romantic Hotel in Boston

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