Stayed for four nights over the fourth of July weekend. It was perfect from start to finish. Every member of staff was polite and friendly. Check in and check out was effortless. We had two standard rooms which were lovely and comfortable with good toiletries, plenty of big white fluffy towels and two complimentary bottles of water in the fridge... more

I attended a conference in Boston held at the Park Plaza Hotel (see my review on that page), but chose to stay here instead, since it's just one block away and is rated MUCH more highly on TripAdvisor. I made a very good decision! Every staff person that I met was friendly and helpful. Although I booked a promotional rate... more

We stayed at the Back Bay Hotel in the begnning of June during our first vacation to Boston. We stayed at the hotel for 5 nights. Upon check in, we were very happy and found the hotel to be extreemely nice. The lobby area and check in desk are beautiful and the bellmen were very helpful. The room is a... more

We stayed at the Boston Back Bay Hotel (formerly Jurys Hotel) for three nights over the Independence Day Weekend, for a fantastic rate. This hotel is located in the Back Bay section of the city, just blocks away from the Prudential Center, Esplanade, Boston Common, and so much more. Upon arriving at the hotel, we were quickly checked in and... more

I have been to Boston once before and stayed at the Fairmont Copley. The Back Bay is comparable if not superior in terms of the rooms which are beautiful, spacious and beds very comfortable. The shower was absolutely luxurious ! The location is quiet but easily accessible to great shopping and eateries on Newbury Street which is just a few... more

I stayed in The Back Bay Hotel for 2 nights in May - at that time still called Jurys Boston Hotel. I found the staff very helpful and friendly and the room very clean, comfortable and tastefully decorated. By Boston prices I got a good room rate at short notice. The location is excellent, close to the down town area... more

I thought our air conditioner had problems because it would not respond to the temperature I set for the room at night. After asking to have it checked three times, I was informed that the cooling is preprogrammed and responds only to movement in the room. That explains why we were so hot at night. With little movement, the air... more

this hotel is jumping on the "green" bandwagon per steve the general manager which is really code word for saving lots of money on heating and air conditioning bills. recently the trend is for hotel chains to put in Sensor Stat thermostats in rooms. Marriot chain has them nown and others I have stayed in. A sensor stat thermostat is... more

The Back Bay hotel was awesome. Close to shopping, restaurants, and tourist attractions. The rooms were clean and the bed was heaven. The lobby bar was happening all weekend. Fantastic mojitos. more