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Loews Boston Hotel

#17 of 78 Hotels in Boston
Certificate of Excellence
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154 Berkeley Street, Boston, MA 02116 (Formerly Loews Boston Back Bay Hotel)
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Loews Boston Hotel
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Loews Boston Hotel
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812 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Torrington, Connecticut
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've stayed here twice now and each time was great. The customer service is impeccable. I travel to Boston a lot and I know that other area hotels are expensive, but not worth the money and most have poor customer service. This hotel makes you feel at home. A very beautiful, city home! The rooms are decorated beautifully. The closets... More 

Was this review helpful? Yes 1
Long Beach, CA
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

First let my say "Thank You" to priceline for this treasure and a great rate for such a busy Graduation weekend. Hotel has nice curb appeal. Bell captain stationed outside entrance and two outside entrances to the restaurant/bar. Hotels lobby is nicely decorated and not over the top. FREE wi-fi in room and through out hotel is an added bonus.... More 

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Haymarket, Virginia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is like most Lowes hotels, very nice and a wonderful staff. Everything is efficient and done very well at the hotel. I stayed for a conference at the hotel and the banquet facilities were great. The only thing lacking was a decent shop with snacks or drinks to take back to the room.

Review collected in partnership with Loews Hotels and Resorts

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Saint Augustine, Florida
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very nice hotel, location was very good, right in center of the event. we came for marathon. parking was very expensive, but it is same price every d/t hotel charges. staff was very nice and accommodating.

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Cambridge, Massachusetts
Contributor
12 reviews 12 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Simply amazing service!! I decided to host my sisters baby shower at the Loews hotel and can't be happier! I had a few options for rooms and chose the Crowley room which was perfect for a size of 30 guests or so. They helped me set up everything in the room the morning of and checked in on us too.... More 

Was this review helpful? Yes 1
Gardabaer
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The location of a hotel in Boston is very important for most visitors. For me Loewes is perfect. Close to fine shopping, quiet location and outstanding staff. The rooms are very smart and well equipped. The breakfast in the basement: never had a better one! For a 4 star hotel this is tops.

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Kuwait City, Kuwait
Top Contributor
51 reviews 51 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was the perfect place to stay for graduation week. The reception at check in were thorough and the concierge very helpful with suggestions for places to visit, tours and restaurants. The rooms were comfortable (we had a double king size bed). The showers were a little complicated to operate but once we got it running, it was great. The... More 

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Norwalk, Connecticut
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

I understand it was graduation week but the way the hotel conducted itself about date modification well in advance of my stay was very unhelpful. Staff is arrogant. Not much character really or warmth to the place. I come to Boston at least once a month. It was my first and last seat at this hotel

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Bangor, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel. staff very friendly and helpful. Rooms large,clean and modern.The Kitchen bar has a great atmosphere and is a very pleasant way to relax after walking around Boston.Didn't eat there but the food we saw look really good.Only criticism is the walk to Faneuil area takes 30 mins but certainly a pleasant walk.

Review collected in partnership with Loews Hotels and Resorts

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I visited the Loews with 6 other women for a Bachelorette Party. Check in on a busy Friday afternoon was seamless and extremely quick. Every staff member, from door man, to front desk, to housekeeping was extremely friendly and accommodating. There were a lot of events and guests throughout the wknd at the hotel, but even with it all we... More 

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