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Loews Boston Hotel

#20 of 82 Hotels in Boston
Certificate of Excellence
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154 Berkeley Street, Boston, MA 02116 (Formerly Loews Boston Back Bay Hotel)
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1 room 1 guest
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Loews Boston Hotel
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916 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vermont
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for a night with a friend to attend a Red Sox game. Nice hotel in a convenient location. Lunch at the Precinct Bar was good - would definitely return. Staff was very friendly, room was clean. Workout facility was small but adequate.

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Maine
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My daughter and I stayed at Loews for our annual school clothes shopping trip. From curbside to the door to check in, everyone was solicitous and pleasant. Our room was on the 2nd floor which at first worried me about possible street noise, but we were on the inside and enjoyed a very quiet stay. The bathroom was huge with... More 

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JMaibach, General Manager at Loews Boston Hotel, responded to this review

Hello surfsidemaine and thank you very much for taking the time to share your story! I am thrilled to read that the team took great care of you and was able to create its on little 'WOW' moment for you. I appreciate you selecting our hotel for your annual trip and hope to make your visit to us an annual... More 

Hertford, United Kingdom
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A beautiful hotel with bags of character. Great location close to back bay with great restaurants and shopping in easy walking distance. Fenway two stops down on the subway. Large lovely bathrooms but no views but I guess that what you should expect in town. Hotel bar was lively with lots of locals,popping in on their way home which provided... More 

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JMaibach, General Manager at Loews Boston Hotel, responded to this review

Thank you Peter C and we appreciate you selecting us as your Boston home for your trip to the States. We hope to see you again soon. More 

London, United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Our first visit to Boston from UK as first step on a driving holiday around New England. We needed somewhere to sleep for the two days and three nights that we were in Boston and the Loews was recommended. Arrived late and the check in was smooth and luggage delivered to our room. We were tired after our transatlantic flight... More 

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JMaibach, General Manager at Loews Boston Hotel, responded to this review

While we appreciate the post, Steviej99, I am disappointed that you did not have a great experience, so please accept my apologies. I am sorry we did not have an opportunity to find a more suitable room for you and that the room you were assigned to was inadequate. We certainly strive to be much better than average and, while... More 

White River Junction, Vermont
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My wife and I stayed for three days to enjoy Boston sites. The hotel is beautiful inside, excellent bar, and top notch, friendly staff in all areas. The staff went out of their way to make our stay the best and find our destinations. The room was great, really comfortable bed and pillows, and excellent bathroom with a walk in... More 

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JMaibach, General Manager at Loews Boston Hotel, responded to this review

We greatly appreciate the generous post, UncleSam0825! Thank you for your kind comments and we are thrilled to have earned your loyalty! Vermont's not far so we hope to see you again soon. More 

Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for three nights when we arrived in Boston. The hotel is in a convenient Back Bay location. The staff are helpful and friendly. The room we had was quite small but not by Bostonian standards. The restaurant downstairs is quite good. Worth the price tag.

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JMaibach, General Manager at Loews Boston Hotel, responded to this review

Thank you for your post, Damien G! We appreciate it very much. More 

Bali, Indonesia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel had a very good location. The room itself was very good. It was a good size and the bed was more than comfortable. Good size bathroom with all updated amenities. As the weather was not the best when we were there, we probably did not investigate eating areas around, and tended to go writhing walking distance. All over,... More 

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JMaibach, General Manager at Loews Boston Hotel, responded to this review

Thank you very much, Gadenza, for taking the time to share your experience. We look forward to having the opportunity to earn the 5th star on a future visit. More 

Denver, Colorado
1 review
5 of 5 stars Reviewed 1 week ago

This was my first time staying in downtown, and this hotel sure didn't disappoint. The excellent service started all the way from when the cab dropped me off at the curb out front - the bell man was already unloading my bag inside the hotel before I was even out fully. The front desk staff was very friendly as they... More 

Review collected in partnership with Loews Hotels and Resorts

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JMaibach, General Manager at Loews Boston Hotel, responded to this review

Greetings from Boston, corporate_girl_303, and we appreciate the review! Thank you very much for your kind comments. I have shared your post with our team, especially our room attendants, so everyone understands the impact of honoring a simple request. I appreciate you sharing your experience and we are thrilled to have earned your loyalty. We look forward to welcoming you... More 

Taunton, Massachusetts
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We were greeted on the street by the doorman and car valet where our luggage was taken inside, our room was ready right away and it was large and comfortable. we found the entire staff to be friendly and helpful when questions were asked. the service was great. can't wait to go back again.

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JMaibach, General Manager at Loews Boston Hotel, responded to this review

And we can't wait to welcome you back, bill m! Thank you for your gracious comments. More 

Boston
1 review
5 of 5 stars Reviewed 1 week ago

Housed in an old police station (hence the restaurant name Precinct) and located in the beautiful Back Bay area, this hotel is just minutes walking distance from everything there is to see and do in Boston. Well appointed rooms with plush textiles and well thought out amenities like heated towel racks and motion senser night lights in the bathroom make... More 

Review collected in partnership with Loews Hotels and Resorts

Was this review helpful? Yes
JMaibach, General Manager at Loews Boston Hotel, responded to this review

Hello 95stefanief and thank you very much for your post. We appreciate the very thorough and kind review! We are pleased to read that you enjoyed your visit and hope to have the opportunity to welcome you back again soon. More 

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