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Loews Boston Hotel

4.0 of 5 154 Berkeley Street, Boston, MA 02116 (Formerly Loews Boston Back Bay Hotel)
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#16 of 77 Hotels in Boston
559 Reviews 4.5 of 5 stars
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Loews Boston Hotel
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Loews Boston Hotel
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559 reviews from our community

Traveler rating
    332
    163
    48
    13
    3
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142
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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English first
Battle Ground, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

I have stayed several times at the Loews Boston hotel. Each time, I have received excellent service. The rooms are comfortable and the food is excellent. The staff are very friendly and willing to assist with any requests (I had trouble with my working my air conditioner and the maintenance man was quick and very helpful). Highly recommend this hotel... More

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Rehovot, Israel
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very conveniently located within walking distance to Boston historic center and the Hynes convention center, this is a well furnished and well kept hotel. Staff are very accommodating and helpful. Very enjoyable.

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New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

We spent the weekend at this hotel and location is ideal. Staff is very friendly and accommodating, rooms are spacious, well laid out and clean. Bar/lounge downstairs was a popular spot both Friday and Saturday, with a really nice outdoor patio area as well. We will definitely stay here again during our next Boston visit.

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Scotland
Top Contributor
90 reviews 90 reviews
33 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The interior of the hotel has been recently remodelled and presents a modern, comfortable impression to guests. Our standard room was spacious and well-appointed. All the staff we dealt with were courteous, helpful and efficient. The hotel is well-placed for access to central Boston and its many attractions and restaurants. The car valet service was excellent. Given its city centre... More

Was this review helpful? Yes 2
Reykjavik, Iceland
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My wife and I spent a few nights at this Hotel in November 2013. The hotel was undergoing renovations at the time so we got a great deal. The staff were very friendly and helpful, the room was good albeit a bit small. The location is very good for some Back Bay sightseeing or shopping. Lots of restaurants nearby.

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Top Contributor
76 reviews 76 reviews
47 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

If you want a well-located hotel which is fit out to a high standard and has good service, then you'll be happy with Loews. The fit-out is more conservative than the trendy, hip hotels, but it is well done. I found the doormen to be very helpful in a genuine way (gave us all sorts of good advice). Only drawback... More

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Boston
1 review
3 of 5 stars Reviewed 5 days ago NEW

The hotel was nice but certainly lacks the WOW factor. The cost of the stay does not align with the overall service and ambience. The hotel's restaurant is average at best (food and service). Just average at best.

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Clacton
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here at the start of our touring holiday and was extremely pleased with everything. The rooms were extremely comfortable, especially the bed - best nights sleep I'd had in ages! We had breakfast in the Precinct restaurant both days and the quality & service were very good.

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St. John's, Newfoundland And Labrador
1 review
5 of 5 stars Reviewed 5 days ago NEW

From the moment of check-in the experience was professional, courteous, friendly and respectful. The sidewalk service on arrival was quick efficient with valet parking right there ready to ensure your vehicle is moved to the parking garage without delay and returned as soon as required. The front desk personnel were extremely helpful, the rooms clean and comfortable.

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JMaibach, General Manager at Loews Boston Hotel, responded to this review

Hello Paul L and thank you for staying with us and for providing a five-star review. We appreciate the kind words and hope to see you again soon! More

Reviewer
3 reviews 3 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Let me first say this is a nice hotel. The people who work there are wonderful and attentive. Really nice. And the rooms are nicely decorated. Now for the 'huh'? In my room there were no drawers to put away your ''little' things. I had to leave them on the cabinet that the TV sat on. Not to say there... More

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JMaibach, General Manager at Loews Boston Hotel, responded to this review

Thank you for sharing your experience, bshuldman. While disappointed to read your comments, we understand your frustration so please accept my sincere apologies. We do have plans to address both the open space and the master switch. The open space is left available for a refrigerator. I won’t bore you with the details but we expected to have this accomplished... More

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Additional Information about Loews Boston Hotel

Address: 154 Berkeley Street, Boston, MA 02116 (Formerly Loews Boston Back Bay Hotel)
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Loews Boston Hotel 4*
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Also Known As:
Back Bay Hotel
Hotel Back Bay
Jurys Hotel Boston
Jurys Boston Hotel

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