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Loews Boston Hotel

#15 of 77 Hotels in Boston
Certificate of Excellence
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154 Berkeley Street, Boston, MA 02116 (Formerly Loews Boston Back Bay Hotel)
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Loews Boston Hotel
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Loews Boston Hotel
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777 reviews from our community

Traveler rating
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    59
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    3
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176
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. Albans, United Kingdom
Top Contributor
169 reviews 169 reviews
25 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed yesterday NEW

My partner and I found ourselves in Boston for a weekend and decided to stay at Loews. We decided to upgrade to the luxury room, which was not that much more expensive. Besides a marginally bigger bathroom, I am not sure what it provided. Overall, the hotel has a lovely feel to it. The room we were allocated (on the... More 

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3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

If we had received this room for free, then the location is great. However, I have had better service at motels. We even paid extra for the "luxury" room. For starters, nobody offered to help us with our 4 giant bags at check in. After walking from the train station, we were also expected to carry our own bags to... More 

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Milwaukee, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Luxurious and modern resort was perfect for the three nights we stayed there. Sleek, trendy, and very clean rooms and an A+ location near awesome restaurants and shopping! Concierge was very helpful with setting up reservations for our family. Did not eat in the hotel since there were so many great options surrounding the hotel. Would recommend to anyone. The... More 

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Kitchener, Canada
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

Very good check-in experience, room was clean, nice boutiquey feel to it. The restaurant downstairs had really slow service despite it not being busy. Our waiter was not friendly nor did he seem to care about our table. I had to get up and ask for the glass of water I had ordered with our drinks as he never came... More 

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London, United Kingdom
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

This recently renovated hotel is the perfect place to stay in Boston. Lovely king size room with nice size bathroom with big shower. Nice lobby and lounge with free coffee, and the downstairs bar in great too. I highly recommend this hotel in back bay.

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Memphis, Tennessee
Contributor
12 reviews 12 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

The pros: -Great location -Nice rooms with comfortable bedding and an abundance of outlets -Bellhops and valet staff were prompt and pleasant to deal with -Requests for roll away bed and refrigerator promptly met The cons: -Room service dishes were not promptly cleared from the hallway, leading to an unpleasant smell that permeated our room. -Bathroom wasn't in great repair--loose... More 

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Silicon Valley, CA
Contributor
18 reviews 18 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I kept thinking Batman would come out! It had a nice mix of old Boston and boutique hotel. I had a meeting in the area and stayed here. This was such a great boutique hotel! The staff is friendly...got a bit backed up when everyone showed up at the same time...otherwise they were great. My room was near the elevator... More 

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Glasgow, United Kingdom
Top Contributor
104 reviews 104 reviews
6 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Loews is located in the Back Bay area of Boston close to numerous restaurants and bars - and also the Orange T Line station. It was originally the Boston Police Headquarters so has a bit of history and there are loads of old prints on the walls and interesting information about its past. It is one of the most... More 

Review collected in partnership with Loews Hotels and Resorts

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Bromley, United Kingdom
Top Contributor
83 reviews 83 reviews
6 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel. Perfect location. Easy walking into the harbor & park. All the staff were great. This is a beautifully clean and very comfortable hotel. Compliments to housekeeping! When we stayed, we had dinner at the bar on the first night. They were very accommodating. We had breakfast at Trident Bookstore, which is an easy walk and worth trying, also... More 

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Athens, Greece
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The location is very good, in a wonderful neighborhood and near many restaurants, shops and T-stations. The staff was very polite and willing to meet every need or wish we had - especially the young man at the reception/concierge, whose name I forgot. Stayed in a premium room with two beds. The room as well as the bathroom were spacious,... More 

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