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Loews Boston Hotel

#16 of 77 Hotels in Boston
Certificate of Excellence
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154 Berkeley Street, Boston, MA 02116 (Formerly Loews Boston Back Bay Hotel)
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Loews Boston Hotel
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Loews Boston Hotel
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780 reviews from our community

Traveler rating
    479
    222
    59
    17
    3
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176
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

My original reservation was at a Starwood property and I canceled it because I thought the Lowes Boston location was nicer and I was able to reserve a king room through my company. Once I arrived, while greeted by a very friendly, sincere and upbeat front desk attendee, I was offered a queen room. The front desk worker made the... More 

Review collected in partnership with Loews Hotels and Resorts

Was this review helpful? Yes 1
Miramar Beach, Florida
Top Contributor
148 reviews 148 reviews
42 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here a couple of nights for a business and leisure trip. Great choice. Located near great restaurants (Grille 23 is right across the street) and lots of shopping this is a great choice. The bar downstairs is a great place to relax and have lunch. Well worth the expense.

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Senior Contributor
27 reviews 27 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for one night. First impressions, the hotel is in a magnificent old building and the rooms are nice. Service was efficient although could have been friendlier. Bedrooms -comfortable with nice luxury bathroom products. The air conditioning was broken the night we stayed and our room was pretty warm. They opened the windows however the street noise wasn't conducive... More 

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St. Albans, United Kingdom
Top Contributor
170 reviews 170 reviews
25 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My partner and I found ourselves in Boston for a weekend and decided to stay at Loews. We decided to upgrade to the luxury room, which was not that much more expensive. Besides a marginally bigger bathroom, I am not sure what it provided. Overall, the hotel has a lovely feel to it. The room we were allocated (on the... More 

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3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

If we had received this room for free, then the location is great. However, I have had better service at motels. We even paid extra for the "luxury" room. For starters, nobody offered to help us with our 4 giant bags at check in. After walking from the train station, we were also expected to carry our own bags to... More 

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Milwaukee, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Luxurious and modern resort was perfect for the three nights we stayed there. Sleek, trendy, and very clean rooms and an A+ location near awesome restaurants and shopping! Concierge was very helpful with setting up reservations for our family. Did not eat in the hotel since there were so many great options surrounding the hotel. Would recommend to anyone. The... More 

Was this review helpful? Yes 2
Kitchener, Canada
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

Very good check-in experience, room was clean, nice boutiquey feel to it. The restaurant downstairs had really slow service despite it not being busy. Our waiter was not friendly nor did he seem to care about our table. I had to get up and ask for the glass of water I had ordered with our drinks as he never came... More 

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London, United Kingdom
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This recently renovated hotel is the perfect place to stay in Boston. Lovely king size room with nice size bathroom with big shower. Nice lobby and lounge with free coffee, and the downstairs bar in great too. I highly recommend this hotel in back bay.

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Memphis, Tennessee
Contributor
12 reviews 12 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The pros: -Great location -Nice rooms with comfortable bedding and an abundance of outlets -Bellhops and valet staff were prompt and pleasant to deal with -Requests for roll away bed and refrigerator promptly met The cons: -Room service dishes were not promptly cleared from the hallway, leading to an unpleasant smell that permeated our room. -Bathroom wasn't in great repair--loose... More 

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Silicon Valley, CA
Contributor
18 reviews 18 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I kept thinking Batman would come out! It had a nice mix of old Boston and boutique hotel. I had a meeting in the area and stayed here. This was such a great boutique hotel! The staff is friendly...got a bit backed up when everyone showed up at the same time...otherwise they were great. My room was near the elevator... More 

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