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Loews Boston Hotel

4.0 of 5 154 Berkeley Street, Boston, MA 02116 (Formerly Loews Boston Back Bay Hotel)
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Loews Boston Hotel
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Loews Boston Hotel
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741 reviews from our community

Traveler rating
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    58
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    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston
1 review
5 of 5 stars NEW

We hosted our out of town guests for our wedding here for 5 days. There were about 90 of us. The staff could not do enough for us. They were attentive, kind, and efficient. The food and service were exceptional.

Review collected in partnership with Loews Hotels and Resorts

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Lake Charles, Louisiana
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

On a scale of one to 10, Loews Boston is a 200. Just an amazing experience from start to finish. Room service was perfection, top notch service from the staff, impeccably clean room. It will be hard for me stay anywhere else from now on. Absolute perfection! Take a bow Loews!

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Well...the front desk found out I was there for a job interview and they surprised me with an unexpected wine & Cheese offering in the room and a note of congratulations on the offer....I left my phone in my car at valet and as I peeked out my window wondering how I would get my phone as my car was... More 

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent hotel in a fantastic area. The entire hotel was beautiful, clean and very comfortable. Staff were very friendly and attentive. Cannot say enough great things about this hotel and look forward to a future return visit.

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Poundbury, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 1 week ago

This small hotel is found in a corner of Boston, ideal situated for walking round this amazing city. Which ever way you turn it is not a long walk to see any of the sites or shopping. The hotel was clean and staff very friendly espicially the door staff. Only downside the coffee machine in the main sitting area was... More 

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JMaibach, General Manager at Loews Boston Hotel, responded to this review

And we are so glad you found us too! Thank you Tracy M! Yes, our location is perfect for exploring the city and I am pleased to read that the staff took great care of you. My apologies for the malfunctioning coffee machine - it is very popular and we are working with the vendor to try to find a... More 

Sarasota, Florida
Top Contributor
72 reviews 72 reviews
38 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for two nights on business trip in November. First experience staying at a Loews hotel and was very pleased. The room was snug but likely decent sized by Boston standards. It was clean, well appointed, pleasing and offered good working space. Two nice touches in the bathroom were a heated towel rack and a nightlight under the vanity... More 

Was this review helpful? Yes 2
JMaibach, General Manager at Loews Boston Hotel, responded to this review

A ‘big’ thank you, Chris_Audrey, for an outstanding review! I will be sure to share your comments with our team members as we do with all posts. While I am sure the weather in Sarasota in much warmer than it is here, we do hope to see you again soon! More 

Cardiff, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 1 week ago

We stayed here during the 'blizzard' last week. Staff could not have been more helpful and rooms are spacious and full of home comforts. We really appreciated the free hot drinks in the lobby after walking around in the cold. We were very impressed with the service we received in the precinct restaurant. Even though they were short staffed because... More 

Was this review helpful? Yes 3
JMaibach, General Manager at Loews Boston Hotel, responded to this review

Thank you so much, Nerdav! Yes, the Blizzard (all of them!) certainly challenged our team but I am thrilled to read that you enjoyed your visit with us. There is nothing more rewarding in your industry to hear that we have earned your loyalty. We do not take that lightly and are most appreciative! We hope to see you again... More 

Dublin, Ireland
Top Contributor
79 reviews 79 reviews
36 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

I would definitely stay here again and would recommend the hotel. The room was spotless with a spacious bathroom. The location is great and the staff were great. The bar was perfect. For a short business stay in Boston, it ticked all of the boxes for me.

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JMaibach, General Manager at Loews Boston Hotel, responded to this review

Hello Dublin_IrelandBC and thank you very much for the outstanding review. If we were going to write a review, you ticked all our boxes too – clean, great service, great bar and location, location, location! And you sure do know your hotels with 36 hotel reviews. Thanks again!!! More 

Farmington, Maine
Top Contributor
50 reviews 50 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

The Loews Boston Hotel is very nice and staff is very attentive. We did notice that the doormen were more attentive during the day than the night crew, but we were there in freezing cold weather and snow so maybe they were just as miserable as the rest of us outside! Our room was upgraded from a king to a... More 

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JMaibach, General Manager at Loews Boston Hotel, responded to this review

Hello skiqueen10 (love the name!) and thank you very much for sharing your experience. I am so pleased to read how well our team took care of you and I also appreciated the comment about our PM staff. While February was a difficult month for our door team, it is still no excuse for us not to provide outstanding customer... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Everything about the stay except for the food at this hotel was WONDERFUL. The room was clean, spacious and the beds were fantastically comfortable. The staff was friendly and helpful. We were treated like royalty from the moment we walked in the door. I would totally recommend this hotel in Backbay.

Review collected in partnership with Loews Hotels and Resorts

Was this review helpful? Yes
JMaibach, General Manager at Loews Boston Hotel, responded to this review

We are so pleased to read that we were able to exceed your expectations! Thank you for selecting our hotel as your ‘Back Bay Home’ and we look forward to seeing you again in the future. More 

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Additional Information about Loews Boston Hotel

Address: 154 Berkeley Street, Boston, MA 02116 (Formerly Loews Boston Back Bay Hotel)
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Loews Boston Hotel 4*
Number of rooms: 225
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Also Known As:
Back Bay Hotel
Hotel Back Bay
Jurys Hotel Boston
Jurys Boston Hotel
Hotel Style:
#8 Green Hotel in Boston
#9 Family Hotel in Boston
#10 Luxury Hotel in Boston
#13 Business Hotel in Boston
#13 Romantic Hotel in Boston

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