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All 77 Boston hotels

Loews Boston Hotel

4.0 of 5 Hotel   |   154 Berkeley Street, Boston, MA 02116 (Formerly Loews Boston Back Bay Hotel) (Back Bay)
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88%
Ranked #16 of 77 hotels in Boston
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed today
Albert H Glasgow, United Kingdom
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522 people have reviewed this hotel

Traveler rating
    309
    154
    43
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    3
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129
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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English first
Glasgow, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed today NEW

Spent 3 nights here back in May.We were in a room on the top floor adjacent to the external air con units. The noise from these units was unacceptable and we were given a change of room at 1.30. AM. As we then spent a night in a room unscheduled for habitation housekeeping were not informed and our new room... More

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Leamington Ontario
1 review
5 of 5 stars Reviewed yesterday NEW

Good location. Extremely clean and immaculate. My wife and I arrived late in the afternoon on a Thursday and were greeted with enthusiasm. A quick shower and we were off to the Precinct Restaraunt downstairs for a late dinner. Kim and Ed Leamington Ontario Canada

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Oxon, England
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Wow, wow and wow. Yes, that seems a little over the top but I can guarantee anybody who stays there this will be there reaction. Wow to the imposing exterior, wow to the fantastic lobby, restaurant and bar and wow to their room. The room was fantastic, the bed the best I have ever slept in, the bathroom facilities first... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

My wife and I recently stayed at The Loews Boston hotel and it was great. From our arrival to departure the staff were all very friendly, welcoming and professional. The room itself was very comfortable and well equipped, The free coffee was a nice touch and very welcome after our numerous walks around the city. The fact that you could... More

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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Lowes hotel in Boston for 5 nights, we have to say it was like home to home. All the staff at the hotel were so welcoming and friendly, especially the door man Diphap (sorry if spelt wrong) he was so lovely and made us welcome from the minute we arrived, he gave us brilliant advice on... More

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JMaibach, General Manager at Loews Boston Hotel, responded to this review

We are absolutely thrilled that you enjoyed your visit, 922Lorraine! Thank you very much for the glowing review. I have shared your review not only with Depak, but our entire team…we appreciate the kind words. And, yes, we are very pleased with how well our restaurant, Precinct Kitchen + Bar, has been received. Far from your ‘typical hotel restaurant’, we... More

Dallas
1 review
2 of 5 stars Reviewed 6 days ago NEW

the luxury king room had a bed that was up against the wall. the person on the right side would need to exit either the end of the bed or crawl over their bed partner on the other side. we complained and were moved to another room which was larger but had a couch, a coffee table and very poor... More

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JMaibach, General Manager at Loews Boston Hotel, responded to this review

Please accept my apologies, Robert C, for a very challenging visit. I am sorry we could not get you settled in an appropriate room. We do hope to make amends and if you would like to contact me at john.maibach@loewshotels.com, I will be sure your next stay will be more in line with a typical Loews Boston experience. More

Newnan, Georgia
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked this after reading some reviews - the hotel was in an excellent location to do whatever you want to do. It was clean and comfortable and would definitely stay here again when I come back to Boston.

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JMaibach, General Manager at Loews Boston Hotel, responded to this review

Great, Nancy J! Thank you for your review and your loyalty! With 10 reviews, you certainly know your hotels and we appreciate the 5 star review! We hope to see you again soon. More

Boston
1 review
2 of 5 stars Reviewed 1 week ago

Stayed here for three nights. Interesting building which had been a police station. very nice staff, accommodating and helpful. However, the room was very small. barely 18 inches between the end of the bed and the desk. However, my main issue was with the housekeeping. Done late in the day(after 5:00 p.m) and didn't replace glassware or some towels, and... More

Review collected in partnership with this hotel

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JMaibach, General Manager at Loews Boston Hotel, responded to this review

Please accept my most sincere apologies, George T, for the inconvenience you experienced. I have shared your comment with all of our Team Members, but especially our Housekeeping team , and they join me in offering our apologies. We will use your comments constructively and because you were also gracious enough to complete a Guest Satisfaction Survey, pinpoint where exactly... More

Boston
1 review
5 of 5 stars Reviewed 1 week ago

Loews Boston Hotel has become my hotel of choice when visiting Boston. I've stayed there twice in the past 4 months and have been extremely happy with the service and accommodations during both visits. The hotel has a wonderful outdoor patio bar which is a great place to relax after a long day of shopping and sight seeing. The Back... More

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JMaibach, General Manager at Loews Boston Hotel, responded to this review

Thank you very much, Julie C, not only for taking the time to post your review but for your loyalty. With so many great hotels in our neighborhood, we understand the choices you have and will not take for granted that you continue to select our property. On behalf of all of our Team members, thank you! If I may... More

Broseley, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We received fantastic service at this beautiful hotel. ALL of the staff at the hotel were extremely friendly and helpful, especially Hillary who checked us in. We had requested an upgrade to a Premium room but at check-in this was not available (mainly due to the fact that we had arrived so early I think), however we were still offered... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
JMaibach, General Manager at Loews Boston Hotel, responded to this review

Thank you so much, Emma B, for a very kind and gracious review! I have shared your comments with all of our Team members, especially Klejvis and Hillary. Both of the individuals you singled out do an exceptional job for us and we are lucky to have them as part of our team. We appreciate you taking the time to... More

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Additional Information about Loews Boston Hotel

Address: 154 Berkeley Street, Boston, MA 02116 (Formerly Loews Boston Back Bay Hotel)
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Loews Boston Hotel 4*
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Also Known As:
Back Bay Hotel
Hotel Back Bay
Jurys Hotel Boston
Jurys Boston Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#8 Green Hotel in Boston #10 Luxury Hotel in Boston #11 Family Hotel in Boston #13 Romantic Hotel in Boston #21 Business Hotel in Boston
Hotel Class
Official Description (provided by the hotel)
It's not often that a hotel embodies all that a city stands for, but the Loews Boston is just that place. Housed in the stately limestone building that was once home to the Boston Police Headquarters, our recently renovated boutique property is-like the city of Boston itself-a unique and unforgettable blend of historic charm, urbane sophistication and authentic New England hospitality. Our exclusive Back Bay location, which is ideally situated between three of Boston's hottest neighborhoods-the South End, the Theater District and the Back Bay-puts you in the heart of all that Boston has to offer, with everything you want to see or experience, including the shopping on Newbury Street, just moments away. If you are in town for an event at one of Boston's many colleges and universities, we offer effortless access to the campuses of Boston University, Boston College, Harvard, Northeastern, Emerson and Tufts Medical School, to name just a few. Our 225 spacious guestrooms, two luxury suites and an expansive Presidential Suite have been freshly renovated and bring you the ultimate in modern convenience and comfort. And our recently updated 1,024-square-foot Harrison Room-with its vaulted, 20-foot cathedral ceilings and crystal chandelier-is an unparalleled event space and the perfect location for your next intimate gathering. ... more   less 
Number of rooms
225

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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