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All 77 Boston hotels

Hampton Inn & Suites Boston Crosstown Center

2.5 of 5 Hotel   |   811 Massachusetts Avenue, Boston, MA 02118
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Ranked #47 of 77 Hotels in Boston
A recent review
5 of 5 stars reviewed 4 days ago
Laurie L Saratoga, United States
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551 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saratoga, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I visited Boston during the recent record setting snow and cold spell. I picked the Hampton Inn because of it's central location to UMass Boston and Harvard. The free shuttle service made getting around the city much less painful.

Review collected in partnership with Hampton

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The Hague, The Netherlands
Contributor
18 reviews 18 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Didn't expect much, but in the end I was positively surprised. Very friendly staff, complimentary breakfast and free shuttle service to the train station and airport: this hotel is definitely worth staying for a couple of nights. It isn't the best place ever, but it is convenient to stay here and that's what counts.

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United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Absolute best of everything! Definitely will return if I travel to Boston again. Staff at every position is friendly, courteous, and doing an A+ job. Facilities, Amenities, Cleanliness, and Value all exceptional. Breakfast is ABUNDANTLY full during the entire scheduled time.

Review collected in partnership with Hampton

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Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for your kind words we are glad that you enjoyed your stay and we look forward to serving you again in the future. Your friends at the Hampton. More 

Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

wonderful hotel. Great staff. The only issue we had was location. The location wasn't so safe. They also came and picked us up from the airport. I had an issue with my tv and they fixed it immeditely.

Review collected in partnership with Hampton

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Seymour, Connecticut
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel because I had to bring my mother to Brigham Womens Hospital for her consultation with her surgeon early the next morning. We decided to stay the night rather than brave Boston rush hour. I am a Hilton employee in CT so I booked at the employee rate and because of this the staff did not... More 

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Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Dear Danielle Thank you for your insight on your most recent trip to the Boston area. As the acting General Manager of the Hampton Inn and Suites I take guest feedback very seriously. If you would not mind please contact me at my email thea.melluzzo@hilton so that we can discuss a resolution to this unpleasant experience. Thank you and I... More 

Annapolis, Maryland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at the hotel while moving my child to college. After an issue with the suite we had at first, we were moved to double queen room. While the suite was large, the double queen was cozy and adequate. Beds were comfy, towels were abundant. Breakfast was plentiful with revolving hot selections. My favorite Hamptons Inn breakfast item,... More 

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Thea M, Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you so much for the review of your recent stay with us. As you pointed out, being so close to the colleges and hospitals we host many families visiting Boston for visits and appointments and our rates are among the most competitive in Boston. So great to hear you were pleased with the on-site parking (though a fully packed... More 

Franklin, Massachusetts, United States
Contributor
12 reviews 12 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed here to see a concert at the House of Blues. Check in was easy and the room was very nice. No fridge or microwave, but we were only staying one night so it wasn't a huge deal. Breakfast was good, there was plenty of options and places to sit. Staff was very nice. Parking was a bit confusing,the parking... More 

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Mocksville, North Carolina
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 29, 2015 via mobile

The hotel was recommended due to having an airport shuttle and shuttle to medical centers. Credit cards are tight right now with all the recent medical expenses and had planned the amount of stay accordingly on a card. When I arrived to check in the girl wasn't very attentive and helpful. She ran my card and said it had been... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 27, 2015

Feels like a home away from home. Very quiet, clean and a great value. The staff is extremely friendly and accomodating. We have stayed in other hotels in Boston and we keep going back to the Hampton Inn because of it's friendly atmosphere and great value. Can't beat the price for a major city

Review collected in partnership with Hampton

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Bronx, United States
1 review
5 of 5 stars Reviewed January 24, 2015

Great hotel with friendly staff even after mentioning I am a Yankee and Jets fan during Patriots playoffs. Convenient location to Downtown. cheap cabrides to most destinations and a half hour drive to Wahlburgers which was a plus.

Review collected in partnership with Hampton

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Additional Information about Hampton Inn & Suites Boston Crosstown Center

Address: 811 Massachusetts Avenue, Boston, MA 02118
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Boston Crosstown Center 2.5*
Number of rooms: 175
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Also Known As:
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hotel Style:
#26 Family Hotel in Boston
#47 Romantic Hotel in Boston
#53 Business Hotel in Boston

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