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All 77 Boston hotels

Hampton Inn & Suites Boston Crosstown Center

2.5 of 5 Hotel   |   811 Massachusetts Avenue, Boston, MA 02118 (Dorchester/Roxbury/Mattapan)
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74%
Ranked #43 of 77 hotels in Boston
Certificate of Excellence 2013
A recent review
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412 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Clayton, North Carolina
Top Contributor
209 reviews 209 reviews
57 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel is near a major hospital so you will hear sirens all night long so times, The front staff was good, they gave us info about where to eat at and about safety. There is a lot of homeless around the hotel due to fact that it’s close to a homeless shelter, detox center and a methadone clinic. In... More

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Pittsburgh, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

I was at this hotel on business and it served my purposes. The Complementary breakfast was very nice and had an extensive array of food. I was at the hotel well before check-in and they found me a room. Staff was wonderful and helpful with arranging transportation. Like in all hotels, the walls seemed a bit thin and the television... More

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Reston, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

I stayed here, very good and the staff nice. you will like it. The give me free to Airport and the have a local car to get you downtown. I had small problem with the room rate, but worked out will small discount. The breakfast was good. FREE

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New York City, New York
Top Contributor
227 reviews 227 reviews
27 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 1 week ago

Thanks to our friends who gave us a lovely room , with king bed, a sofa bed , a kitchenette , very spacious and clean. Only 2 miles away to Fenway Park, with our two teenager sons who visited to watch Red Sox - Brewers game. For family's comfort and convenience I would highly recommend this lovely hotel, very close... More

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Plymouth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My husband and I stayed here after an operation that I had. The staff were friendly, the room was clean and comfortable, breakfast was great and free tea and coffee on tap! The room was a little noisy as it is close to a main road but the hotel provides ear plugs if needed-we didn't need them. The positive side... More

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Enterprise, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We spent 4 nights here and enjoyed our stay. The room was clean and the staff was very helpful. If you don't have a fridge and microwave in your room, you simply have to ask and it will be delivered. If I ever return to Boston I will stay again at this hotel.

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Albany, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is great for both the business traveler and those visiting Boston on vacation. Friendly staff, restaurants within walking distance, convenience store (Cumberland Farms) right next door. Rooms are well appointed, hotel is clean, and parking garage is safe. Definitely recommended.

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Was this review helpful? Yes 1
Haverhill, Massachusetts
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

I usually stay at this hotel because my son goes to Dana Farber for his treatments for leukemia. They have a great rate for Dana Farber patients, Great shuttle services, all and all a great hotel very clean as well. Until it comes to the front desk staff, this one Hispanic female who was in her young 20 and has... More

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HamptonGMboston, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Please accept my sincerest apology for the poor service you encountered during your recent stay. As you have experienced in the past, this is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our guest's experience. Your comfort and satisfaction are very important to us. I hope that you will come... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel staff are very friendly and accommodating. When we first checked in they were kind enough to put us in a suite! An upgrade, that we didn't even ask for!! The room was gorgeous, it had a kitchenette with a fridge and microwave. The room was huge!! The breakfast was filled with so much variety. That was my first... More

Was this review helpful? Yes 2
USA
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Recently (March 2014) my wife and I stayed at this hotel for two nights. The hotel exceeded our typical Hampton experiences specially the people providing service. From the shuttle driver, to the desk personnel to the cleaning crew, they were all extremely helpful, informative, accommodating and above all very professional. We knew the hotel was not at the most central... More

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Additional Information about Hampton Inn & Suites Boston Crosstown Center

Address: 811 Massachusetts Avenue, Boston, MA 02118
Phone Number:
Location: United States > Massachusetts > Boston > Dorchester/Roxbury/Mattapan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#30 Family Hotel in Boston
#38 Business Hotel in Boston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Boston Crosstown Center 2.5*
Official Description (provided by the hotel):
The Hampton Inn and Suites Boston Crosstown Center features a unique, hip, urban design. The 175 room hotel which features 56 suites is conveniently located just off Boston's central artery near the world renowned Long Wood Medical Community. The room and public space decor are exciting, and reflect the comfort - and style of the new Boston.... ... more   less 
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Also Known As:
Hampton Inn & Suites Boston Crosstown Hotel
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn Boston
Boston Hampton Inn

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