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Courtyard by Marriott Boston Copley Square

#5 of 82 Hotels in Boston
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88 Exeter St, Boston, MA 02116
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1 room 1 guest
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1,168 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (236)
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Bastrop, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

Wonderful staff at this hotel. Incredibly helpful! Laura at the front desk wrote the book on customer service!!! They went above and beyond to make our stay comfortable and navigating the area easy. Only complaint is no in-room safe. Would recommend it.

Was this review helpful? Yes
Atlanta, Georgia
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Pretty typical marriott! Comfortable beds as you would expect but full size really? What happened to queen? Just too small for the money! Restaurant in second floor nice with decent food but service was slow so if you are in a hurry tell them up front if not you could be a while. Bell stand front desk and gentleman out... More 

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Pound ridg
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

How would you like to check in and find a wet, used towel and bath mat in your room. They promptly correct after my call. Then, the next morning imagine getting in the shower to find used shampoo bottles and a used soap with a hair on it. Yep, gross. Hard to believe housekeeping wouldn't have checked the conditions of... More 

Was this review helpful? Yes
88ExeterTeam, Front Office Manager at Courtyard by Marriott Boston Copley Square, responded to this review

Dear Amy, Thank you for taking the time to leave a review. We apologize that the room had not been properly cleaned we obviously take full responsibility for the error of the room not being properly inspected before it was given to a guest. We take great pride in the standard of service we provide at the hotel and celebrate... More 

Bellevue, Washington
1 review
5 of 5 stars Reviewed 4 days ago NEW

Convenient to everything, this is a comfortable, easy to live in hotel with just the right amenities to make a stay for business or pleasure work really well. The people at this hotel are unfailingly positive, happy, helpful, and ready to do what it takes to make sure all goes well. This is now my go-to hotel in Downtown Boston.

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USA
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

clean, new room but first room with no closet (which I don't care about). very friendly staff. I am a frequent Marriott traveler and this was one of the cleaner, nicer properties. it is a smaller, more intimate property.

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Englewood, CO
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I enjoyed our night in Boston at the Courtyard Copley Square. The staff was warm, welcoming and attentive, the room very clean and quiet and the location, 5 minutes walking from Amtrak Back Bay station, perfect for our needs. Earlier this week we stayed at one of Marriott's Autograph Collection hotels in New York, costing twice as... More 

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Milwaukee, Wisconsin
Level Contributor
5 reviews
5 of 5 stars Reviewed 5 days ago NEW

Great hotel & a great location! Spacious room with easy access to everything we needed such as public transportation, restaurants, shopping, duck tours, landmarks, grocery store, etc. We would definitely stay here again.

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Alexandria, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Good location, friendly staff, clean rooms, plenty of room in the suite. Hotel had lots of character and nice amenities. Would stay again on a family vacation as a base to explore the history of Boston.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Staff was courteous, friendly and very helpful. Everything was clean and had what we needed for a good price. The rooms were quite soundproof so you did not get woken up by the traffic and people outside late at night. It is conveniently located by a lot of restaurants, bars and the convention center. I also felt safe walking in... More 

Was this review helpful? Yes 1
Kansas City
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a perfect hotel for seeing the sights in Boston! Excellent location close to the Logan Express from the airport ($5.00 trip charge!), T stops, and easy walking distance to so many wonderful Boston must see places. The room was super clean and comfy with a very comfortable bed--we slept GREAT. Everyone from the front door to the cleaning... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Great location(7)
  • Back bay(7)
  • Prudential center(7)
  • Newbury street(6)
  • Front desk staff(4)
  • Very comfortable(4)
  • Would definitely stay(3)
  • Fenway Park(3)
  • Very clean(3)
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