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Onyx Hotel - a Kimpton Hotel

4.0 of 5 155 Portland Street, Boston, MA 02114
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Onyx Hotel - a Kimpton Hotel
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Onyx Hotel - a Kimpton Hotel
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924 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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New York
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hard to find hotel near the TD Banknorth Garden. $47 to valet the car overnight; cheaper garage nearby but if you're not familiar with driving around Boston, the valet may be your better option. Be warned though that it's going to take the staff at least 1/2 hour to retrieve the vehicle for you. Rooms are small but neat. Good... More

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was put up in the Onyx for 2 nights because my original hotel was unable to accept me. The staff at the onyx were amazing and very helpful especially after a long flight. The ruby lounge which is in the lobby is priced like most hotels but the staff were very helpful and attentive. Also if you're a hotel... More

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Calgary
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I checked in to The Onyx October 18 - 23. We loved the room and the bed was so comfortable. All of the staff that we encountered were knowledgeable and friendly, exactly what you would expect from a boutique hotel (even though its a Kimpton). The amenities are full size so you don't run out of shampoo... More

Was this review helpful? Yes 3
Michal P, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Hello farriesgc, Wow, what a nice review! I am so happy you enjoyed your time with us and can't thank you enough for the kind comments. It's great to hear that you liked our full size amenities - we love them too, it allows us to be a little kinder to earth and provide unlimited access to our guests. Hope... More

Washington, DC
Contributor
15 reviews 15 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I really like the vibe of Kimpton hotels - and this one definitely keeps that feeling. The staff were great - even greeted us by name every time we got back to the hotel. Location is fantastic - we walked to everything. I was there for business, but brought my family with me - and it worked well for all... More

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Michal P, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Thanks for the review dcbuckeye! I am glad our location worked for you and that you and your family had a good time with us. Until next time, Michal Penek General Manager Michal.penek@onyxhotel.com More

Chicago, Illinois
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Onyx for a long weekend - my husband was in meetings and I got to swan about, at leisure. The staff was exceptionally helpful finding me things to do - kayaking on the Charles River was a highlight. (If your timing is right, you may be able to use the kayaks at the Marlowe, their sister hotel,... More

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Michal P, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Dear Avatar627, I love to hear the words "fantastic" and "exceptionally helpful" - it sure sounds like you had a good time with us, thank you! Hope you enjoyed everything Boston has to offer (we too love kayaking) and am glad that you were able to take advantage of our Kimpton Karma Rewards program perks. Thanks for being a Kimpton... More

Sewell, New Jersey
Contributor
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a very clean hotel. Rooms are kind of small but they have all the amenities that you need. Very welcoming and friendly staff that were available 24/7 for questions or suggestions. This was our first time in Boston and upon check in, we had questions about the area. The concierge provided us with a map and highlighted a... More

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Michal P, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Thank you for posting a detailed review shelb077 - it's so good to read that you enjoyed our hotel amenities as well as our closeness to TD Garden, the north end and other close by Boston attractions. Thank you for choosing to stay with us for your first visit, I hope that your first Boston trip was a success. We'd... More

Bossier City, Louisiana
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My son, daughter, and I stayed one night here. There are super nice people working here. They were very helpful and eager to please the guests. Wine and snacks were much appreciated! If I get back to Boston, I will definitely stay here again.

Was this review helpful? Yes
Michal P, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Great to hear you and your family enjoyed your stay with us Linda Charmaine S! Best, Michal Penek General Manager Michal.penek@onyxhotel.com More

massachusetts
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful small hotel convenient to the harbor and italian north end district. The staff was helpful and friendly and the rooms were nicely decorated . We loved the skin care products provided . We will definetly stay here again when traveling to Boston.

Was this review helpful? Yes
Michal P, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Hi travelingERnurses, Thank you for the five star review AND for even considering returning to us when you visit Boston next. We will welcome you with open arms! Sincerely, Michal Penek General Manager Michal.penek@onyxhotel.com More

Norwich, Connecticut
Top Contributor
180 reviews 180 reviews
38 hotel reviews
154 helpful votes 154 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I booked this hotel through a Hotwire deal and we couldn't be happier. We were going to a Bruins game and it's literally across the street from TD Garden. It's also about a 10-minute walk to the North End and there is a CVS and 7-11 around the corner should you need anything. The room was beautifully... More

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Michal P, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Hi ebbie1081, We love our Bruins fans/guests! I agree with you in that it couldn't be easier to walk from the hotel to TD Garden. I hope you and your husband enjoyed the game, regardless of the win or lose portion, it's always such an experience to watch a game at the venue. I'm really glad you enjoyed everything we... More

Paradise, California
Top Contributor
57 reviews 57 reviews
35 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is ok, average hotel average price, nothing special Pro: - relatively close to metro station (5-10min walk) - room clean and good size - free lemonade in the afternoon at the lobby Con: - no facilities in the hotel - very small check in area with only 1 staff, which means long wait time during busy checkin/checkout time

Was this review helpful? Yes
Michal P, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Dear Bambooscent, It sure sounds like we missed the boat here - I am so sorry that we did not exceed or even really meet your expectations. I promise you this is not a normal thing for us. We typically staff our front desk appropriately so that our guests don't have to wait, I will make sure to follow up... More

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Hotel Summarization (Beta)

What travelers say

  • North end(23)
  • Very nice(13)
  • Ruby room(13)
  • Free internet(3)

Additional Information about Onyx Hotel - a Kimpton Hotel

Address: 155 Portland Street, Boston, MA 02114
Phone Number:
Location: United States > Massachusetts > Boston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Onyx Hotel - a Kimpton Hotel 4*
Number of rooms: 112
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Also Known As:
Onyx Hotel Kimpton

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