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All 77 Boston hotels

Onyx Hotel - a Kimpton Hotel

4.0 of 5 Hotel   |   155 Portland Street, Boston, MA 02114 (Downtown)
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Ranked #27 of 77 hotels in Boston
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A recent review
3 of 5 stars reviewed yesterday
pikster New Hampshire
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868 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
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New Hampshire
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed yesterday NEW

Second stay here, and was less impressed than last time. Hotel is convenient, clean, and formally trendy, but now seems to have lost some value. Rooms was $300 a night, and for the money you could do better. Biggest disappointments: stayed in room 605. Fairly small room, nice furnishings, but kinda cramped. Air conditioner would not cool room down. If... More

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed at Onyx for 1 night and it was perfect, the location is so convenient to everything and the service is fabulous. All of the staff was friendly, knowledgeable, and always very helpful!!! They also have a complimentary wine hour at 5 o'clock in the hotel bar! Great hotel, I would definitely recommend it!!

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Brighton, Michigan
Senior Contributor
44 reviews 44 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This would be a great hotel for a couple's vacation. The service levels were very, very good. Location was great. Unfortunately, our room was way too small for our family of four. Not enough storage for our clothes and no place to sit except on the beds.

Was this review helpful? Yes 1
Richmond, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our family just spent 5 nights in Boston and had a fantastic stay at the Onyx. All the staff were amazing, so welcoming, polite and helpful The staff know the area very well and were excellent directing us where to go weather it was dining, shopping or site seeing. Had an nice surprise was were treated to an ice cream... More

Was this review helpful? Yes 2
London, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

On our holiday, we visited Washington, New York, Cape Cod and Boston...and Boston was by FAR our favourite - and the Onyx hotel was simply the icing on the cake! The staff were friendly, welcoming, accommodating...in fact... *KIMPTON HOTELS MANAGERS, IF YOU'RE LISTENING*: These folks are BY FAR the best members of staff I have ever come across in a... More

Was this review helpful? Yes 1
London
Top Contributor
57 reviews 57 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Out of the eight hotels on our trip this was by far the best one. Everything was great - clean, modern, friendly, caring, great location - all the staff were great from the desk to the door team. Thank you for helping make our visit to Boston a memorable one.

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Edinburgh, United Kingdom
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in the Onyx for 5 nights in August and thoroughly enjoyed the experience. All the staff made us feel welcome and valued and were happy to answer our questions. We were given good wishes for the day when we left the hotel, and welcomed back on our return by the friendly hotel porter. A very nice personal touch.... More

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Selden, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Positives- Really clean rooms , great staff , love the complimentary wine reception. In walking distant to many tourist attractions. Negatives- Noisy air conditioning. (Although we were compensated for it) Asked for a room with a view but got a view into an office building. ( Not sure if it was the hotel or expedia,com fault for that) Small room.

Was this review helpful? Yes 1
Carnelian Bay, Ca
Top Contributor
138 reviews 138 reviews
32 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has it all, location, convenience, and the greatest staff possible, from front desk to bell desk. Stayed four nights and the staff was always friendly and accommodating. We only had one issue with a group of very noisy neighbors at night and staff spoke with them both times to tone them down. The location is about two blocks... More

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am a huge fan of Kimpton hotels, and whenever possible I will try to stay in one. They always have really nice rooms, fantastic service, and a splash of personality — all at a pretty reasonable price. I've probably stayed in nearly a dozen different Kimptons, including the Hotel Marlowe just across the river in Cambridge. The Onyx Hotel has... More

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Michal P, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Thanks for being a Kimpton Fan jellojello, we always love hearing our guests say they are fans! I am so sorry that the Onyx did not meet your expectations. We are a bit smaller than some of our sister properties, but promise you that we provide just as much care, love and amenities as all the other Kimptons out there.... More

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Hotel Summarization (Beta)

What travelers say

  • North end(28)
  • Very nice(14)
  • Ruby room(14)
  • CUSTOMER SERVICE(3)
  • Free internet(3)

Additional Information about Onyx Hotel - a Kimpton Hotel

Address: 155 Portland Street, Boston, MA 02114
Phone Number:
Location: United States > Massachusetts > Boston > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Onyx Hotel - a Kimpton Hotel 4*
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Also Known As:
Onyx Hotel Kimpton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#8 Spa Hotel in Boston #10 Green Hotel in Boston #18 Business Hotel in Boston #18 Luxury Hotel in Boston #21 Family Hotel in Boston #32 Romantic Hotel in Boston
Hotel Class
Official Description (provided by the hotel)
Onyx Hotel, a luxury boutique hotel in historic downtown Boston, offers exceptional service in stylish surroundings. This gem of a hotel is situated on a charming side street within walking distance of the Boston TD Garden (Fleet Center), Bunker Hill, the Freedom Trail, Faneuil Hall and North Station. The notable neighborhood is harmoniously met with the old-world hospitality of this Kimpton Hotel. The mesmerizing Ruby Room lounge adds to the bejeweled ambiance. ... more   less 
Number of rooms
112

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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