We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 77 Boston hotels

Onyx Hotel - a Kimpton Hotel

4.0 of 5 Hotel   |   155 Portland Street, Boston, MA 02114 (Downtown)
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added Onyx Hotel - a Kimpton Hotel to your Saves list
Onyx Hotel - a Kimpton Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
81%
Ranked #27 of 77 Hotels in Boston
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 6 days ago
KitKat3839 Los Angeles, California
Write a Review

877 reviews from our community

Traveler rating
    414
    297
    97
    48
    21
See reviews for
154
322
48
135
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Los Angeles, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

The staff at this hotel went above and beyond any expectations. I highly recommend this hotel and will stay again. I stayed for two nights. When booking my reservation online, I filled in the additional comments section, not expecting that anyone would actually read it. I had broken my foot and would need extra pillows to elevate it. When I... More

Was this review helpful? Yes
Michal P, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Thank you for posting such a nice review KitKat3839! I am really happy that you enjoyed your time with us and that the team was able to assist you in everything you needed. I hope that your foot is completely healed now and that we get a chance to have you stay with us in the future. Sincerely, Michal More

Brooklyn, New York
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were treated as old friends at the Onyx, with a customized welcome sign for our dog and special treats in the room. The entire staff was more than accommodating and exceptionally friendly. The treats throughout the day--more than just coffee and the wine hour--were a special treat.

Was this review helpful? Yes
Michal P, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Dear jchesnutt, It is great to hear that you enjoyed some of the little things we provide, like our midday treats. We love all our guests and feel everyone deserves a warm welcome - that definitely includes our four legged friends :-) Hope you choose to come back to us in the future. Best, Michal Penek General Manager More

Portland, Oregon
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I love Kimpton Hotels, and stay in them whenever I can. My company gets a decent rate at the Onyx, so I decided to stay there on a recent trip to Boston. The Hotel itself is ok, but definitely isn't one of the best of the Kimpton group's. Rooms are typically small, which is fine. The decor is nice enough.... More

Was this review helpful? Yes 2
Michal P, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Hello moss1310, Thank you for taking the time to post a review about your recent stay with us. I am truly sorry that we did not exceed or even meet your expectations. We recently renovated the hotel, so I would love to hear any additional feedback you may have on what you experienced while with us. I hope that you... More

Philadelphia, Pennsylvania
Top Contributor
98 reviews 98 reviews
64 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We only stayed for one night at the Onyx but enjoyed our stay. The staff was very friendly, even delivered wine to the room since we missed wine hour! The room was a bit on the smaller side but worked fine since we didn't have much with us. The hotel is only a short walk to North Station which was... More

Was this review helpful? Yes
Michal P, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

So happy you enjoyed your time with us sunshinedaydream1! Sincerely, Michal Penek General Manager More

Plymouth
Top Contributor
60 reviews 60 reviews
48 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Small reception, which had a bar and dining/breakfast area combined. Each evening the hotel held a wine reception between 5 and 6, so the small bar area can become crowded if, for example, the hotel is hosting a party of wedding guests (as it was when we stayed). The bedroom was comfortable but small, and the air conditioning noisy. The... More

Was this review helpful? Yes
Michal P, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Dear Karl80, Thank you for taking the time to post a review about your stay with us. It sounds like we failed to wow you, and for that I am truly sorry. I hope that you choose to give us another chance, I promise you we can do better! Sincerely, Michal Penek General Manager Michal.penek@onyxhotel.com More

Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Free drinks and snacks at cocktail hour. Friendly service. In an older neighbourhood. Well situated near T line, train station, the TD coliseum. Lots of pubs, restaurants, but hard to find an affordable liquor store. Crazy people at the 7-Eleven. Good clean pub grub next door. You can easily walk in all old Boston from this hotel. You will not... More

Was this review helpful? Yes
Michal P, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Thank you for the review SunseekersTandM! I am glad that overall you had an enjoyable stay with us and that you would stay with us again. You mentioned our complimentary bikes - I hope you had a chance to use them, they are a really fun way to explore the city. Hope to see you amongst our guests in the... More

Huntersville, NC
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for a couple of nights in August. We were doing some sight seeing and taking a ballgame in at Fenway. It was about 15 minute drive from the airport on a Monday. It has a cool vibe and nice lobby. The rooms are a little small, but it is Boston. It was still very... More

Was this review helpful? Yes
Michal P, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Hello jwatsonusa, Thanks for the review, it sounds like you and your wife enjoyed your stay with us! Hopefully if you come back to us, you can make it in time for our wine hour - nothing better than ending the day with a complimentary glass of wine... Best, Michal Penek General Manager Michal.penek@onyxhotel.com More

Innsbruck, Austria
Top Contributor
112 reviews 112 reviews
41 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had only one night in Boston, so could spend a little more. The Onyx hotel is easier to find than we thought after some critical remarks - maybe because we came from the south. The location is good, you can reach a lot of things, especially the freedom trail by feet. Our room (two queen-size beds) was small (as... More

Was this review helpful? Yes
Michal P, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Dear Detritus68, It's great to read that you found us fairly easily and that our location was central to what you were looking to do while in Boston. I am also excited that you joined our Kimpton Karma Rewards program. If you stay at any of our 60 Kimpton hotels across the country and book your reservation with your rewards... More

Alberta
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed at the Onyx from August 21-25 on the eighth floor. Immediately after arriving at the hotel the staff was incredibly friendly including the door man, who on every occasion welcomed us and helped in any way he could, as well as the front desk attendant (didn't get her name but she had long brown hair). The room was... More

Was this review helpful? Yes
Michal P, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Dear beachypeachy010, I was really sad to read your review. I promise you that the hold on credit cards has nothing to do with your age, however, it is a practice all hotels have in place. The dollar amount that is placed on hold varies from hotel to hotel a bit, but the idea remains the same. The reason for... More

New Hampshire
Top Contributor
52 reviews 52 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Second stay here, and was less impressed than last time. Hotel is convenient, clean, and formally trendy, but now seems to have lost some value. Rooms was $300 a night, and for the money you could do better. Biggest disappointments: stayed in room 605. Fairly small room, nice furnishings, but kinda cramped. Air conditioner would not cool room down. If... More

Was this review helpful? Yes 1
Michal P, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

I am so very sorry you were disappointed with your stay pikster. Our air conditioning units are programmed to conserve energy when possible, but I understand why that may be uncomfortable at times. We recently renovated all our rooms, including replacing all of our mattresses, so I will be sure to check room 605. I realize we may not get... More

Owners: What's your side of the story?
If you own or manage Onyx Hotel - a Kimpton Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Onyx Hotel - a Kimpton Hotel? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • North end(28)
  • Very nice(14)
  • Ruby room(14)
  • CUSTOMER SERVICE(3)
  • Free internet(3)

Additional Information about Onyx Hotel - a Kimpton Hotel

Address: 155 Portland Street, Boston, MA 02114
Phone Number:
Location: United States > Massachusetts > Boston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Onyx Hotel - a Kimpton Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Expedia, Travelocity, Tingo, Priceline, getaroom.com, Agoda, Odigeo, TripOnline SA, Otel, Venere and Jetsetter so you can book your Onyx Hotel - a Kimpton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Onyx Hotel Kimpton

350 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (160)
Viewed
Room/suite (45)
Viewed
Hotel & grounds (12)
Viewed
Bathroom (17)
Viewed
View from room (4)
Viewed
Dining (1)
Viewed
Other (81)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (179)
Viewed
Amenities (17)
Viewed
Deluxe Room (81)
Viewed
Restaurants and Bars (21)
Viewed
The Hotel (60)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Hotel & grounds (1)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Boston with
any amenities