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Onyx Hotel - a Kimpton Hotel

4.0 of 5 155 Portland Street, Boston, MA 02114
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Onyx Hotel - a Kimpton Hotel
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Onyx Hotel - a Kimpton Hotel
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949 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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Boston, Massachusetts
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

I had a corner room which provided lots of space. Housekeeping was on the floor when I went into my room - she greeted me and asked me to let her know if I needed anything (nice touch!). Room was perfectly clean and very quiet. Front desk staff was very friendly and helpful as well. Internet was great - no... More 

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Scarborough, ME
Top Contributor
66 reviews 66 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is our 'go-to' spot when we take the family to a Bruins game. We book the adjoining king/2 full size bed rooms. It's a great option for the kids to have their own room, but to be nearby. Also, the proximity to the Garden and the North End makes this one of our favorites. Great staff, great service. The... More 

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New York City, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

Really enjoyed my stay at The Onyx, it was my first Kimpton hotel stay. I was not only welcomed by a friendly front desk employee, but was really pleased with the cleanness of my room. I travel a lot for work and stay in my fair share of hotel rooms. The Onyx pillows were by far the most comfortable that... More 

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Everything about this hotel was great. The staff is super friendly and accommodating. The location was amazing, right near the TD Garden. Really good Bars close by. It was a good time. I highly recommend! We will be staying here again!

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montreal
Contributor
20 reviews 20 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I came to this hotel from Montreal for the Garth Brooks concert at the TD Garden.Great show by the way! Td garden special rate when you attend a show. Super easy to find as I came down with my car and TD garden is next door. I would definitely stay there again for another show. The hotel staff was super... More 

Was this review helpful? Yes 1
Michal P, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Thank you so very much for the awesome review siroval! We love Garth Brooks and had so much fun with all the fans that stayed with us this past weekend that were going to one of his concerts. It makes me so happy to hear that everything was great. I hope to see you amongst our guests in the future!... More 

New York City, New York
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We came here during the New Year's and thoroughly enjoyed stay at the Onyx Hotel. The staff and location made this the perfect choice for us. We checked in with Kenny who was attentive and personable. The amenity and handwritten note in the room was a nice touch. Brian the bellman, who seemed to be there 24hrs, was very friendly... More 

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Michal P, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Hi FebSnow, Thanks so much for the awesome review, I'm glad you were able to spend time with us on New Years! I'm sorry for noise noth from our furry friends and from the air conditioning unit. I look forward to welcoming back to the hotel, should you choose to stay with us in the future. Sincerely, Michal Penek General... More 

Perth, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel's location was excellent, the room was so lovely, and clean. The staff from the minute we checked in to checking out, were exceptional --- most friendly and helpful people. The desk, concierge, bell men, cleaners...could not meet a staff that loved their jobs and worked so well together as a team anywhere. Very well run hotel in the heart... More 

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Michal P, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Hello Claire M, Thanks so much for the awesome review! I'm glad you had a great time with us and that everyone made you feel right at home. Hope to see you soon, Michal Penek General Manager Michal.penek@onyxhotel.com More 

Reading, United Kingdom
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked the Onyx for 5 nights over Christmas for myself and partner.We booked a king deluxe.Kennedy and the staff were genuine and friendly upon arrival and this remained throughout our stay.We were immediately welcomed with a token to take to the bar for a free drink. The hotel bar, The Ruby Room, is small, friendly and cosy and a perfect... More 

Was this review helpful? Yes 1
Michal P, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Hello chris l, Thank you so much for staying with us over the holidays! It's great to hear that overall you had a great time with us and that our location worked out for you. I'll definitely keep in mind your comments regarding the lounge closing during the holiday and see what we can do at the front desk next... More 

Bangor, Maine
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you are planning on going to any event at TD Bank Garden, this should be your hotel. Just steps from the Garden, it is a wonderful place to stay. Your pup is welcome to stay here with you, too! Our room was starting to look a little tired, but all in all, I 'll definitely stay here again.

Was this review helpful? Yes
Michal P, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Thanks so much for staying with us Maineiac04401! It is really great to hear you loved our location, we happen to really enjoy it too! Sincerely, Michal Penek General Manager Michal.penek@onyxhotel.com More 

Mississauga, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My wife and I spent four nights at the Onyx over New Year's. It was our first visit there and to the Kimpton brand. We found the staff to be exceptionally helpful throughout our stay which added to the experience. The room was comfortable although the engineer couldn't eliminate a periodic noise with the HVAC system. The location is perfect... More 

Was this review helpful? Yes
Michal P, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Thanks for giving us a try BILL4206! I am glad you had a great stay overall, I am really sorry you had difficulty with our air conditioning unit. We are working on replacing all of them. Also, thank you for your comment about the hook in the bathroom - we'll take a look to see if this is something we... More 

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Hotel Summarization (Beta)

What travelers say

  • North end(17)
  • Ruby room(12)
  • Very nice(11)
  • Free internet(3)

Additional Information about Onyx Hotel - a Kimpton Hotel

Address: 155 Portland Street, Boston, MA 02114
Phone Number:
Location: United States > Massachusetts > Boston > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Onyx Hotel - a Kimpton Hotel 4*
Number of rooms: 112
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Also Known As:
Onyx Hotel Kimpton
Hotel Style:
#9 Spa Hotel in Boston
#10 Green Hotel in Boston
#18 Business Hotel in Boston
#19 Luxury Hotel in Boston
#25 Family Hotel in Boston
#31 Romantic Hotel in Boston

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