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Onyx Hotel - a Kimpton Hotel

#26 of 82 Hotels in Boston
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155 Portland Street, Boston, MA 02114
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Best prices for: 1 room 1 guest
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Onyx Hotel - a Kimpton Hotel
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Onyx Hotel - a Kimpton Hotel
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1,027 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Ontario, Canada
Level Contributor
86 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here for three nights in June. It's a terrific hotel and I would gladly return. The rooms are well appointed and very comfortable. Wifi worked fine. The staff were warm and friendly; Norah kindly lent me her umbrella when I couldn't find mine during a heavy downpour. There is also a nice hotel dog named Shadow who loves... More 

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Cincinnati, Ohio
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Visited Boston for 4 days, staying at Onyx. It was great! Did not have any issues with location, as far as safety or feeling comfortable, and loved being close to the North End. It was so much fun to wander around, sampling all of the Italian goodies available. Bed was super comfortable, and room very quiet (request a high floor).... More 

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Lebanon, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From the time you walked into the Hotel, it was fun! We stayed here with my mother and my two children. The kids loved saying "hi" to the puppy in the lobby that was owned by one of the workers. The happy hour was great with wine and apps and it was nice to have water with Lemon available in... More 

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago NEW

We were thrilled by the standard of the room and furnishings. Lovely decor. All very luxurious. Best showers (pressure) we have had in the U.S. Great big plasma or LCD TV. Plenty of electric sockets and USB charging ports. Groovy dressing gowns. Umbrella. We were given a warm welcome, and were greeted nicely each time we arrived or departed the... More 

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Jessica L, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Thank you so much for giving us a glowing review! Its a unique hotel and I'm so excited to see that it was exactly what you were looking for. I hope you found Boston just as groovy! Travel safe :) Thanks again! Jessica Jessica Lavin General Manager Onyx Hotel jessica.lavin@onyxhotel.com More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel itself is fine. Room was actually quite lovely; very clean and well appointed and the staff was generally very friendly and helpful. That said, we didn't realize that this neighborhood becomes a late night party-scene after 10pm. LOUD music blaring from local bars was clearly heard from hotel rooms. AND, after 2AM, the bars let out and Portland street... More 

Was this review helpful? Yes 1
Jessica L, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Hi Ellie, I am so sorry that you did not have the experience you were looking for when you stayed with us. A good night's sleep is important, especially when you're away from home and I apologize that you were woken up. I appreciate that you shared this feedback with us, as my team and I will use it to... More 

Moira, United Kingdom
Level Contributor
286 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 8th and final hotel after driving 1500 miles of our USA tour, we needed a calm and relaxing 2 days before our flight back to the UK. The Onyx was perfect, from their helpful advice 4 weeks ago before we arrived , the front of house who greeted us and helped get the car unloaded, to everyone... More 

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Jessica L, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Hi Moira, It sounds like you had plenty of time to see all the best parts of Boston. I'm so happy to see that our team was able to add to your stay in Boston and make sure you got to see everything. Boston is a small city but is packed with history and rich culture. I do hope you'll... More 

Virginia Beach, Virginia
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our 3-day stay at the Onyx and plan to return. At first I thought we had made a mistake not staying near Copley Square, but after spending time in Boston (and we walked a lot of it!), we loved the North End and will stay at the Onyx again. It is minutes from the North Station "T" (Green... More 

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Newcastle upon Tyne, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel in good location. Stayed as a couple, room was spacious, comfortable and clean and staff were wonderful. We did have to move room initially as we were on the 9th floor and the ventilation system on the roof was making the walls vibrate, however, once moved to a lower floor the room was quiet and we were really... More 

Was this review helpful? Yes 1
Jessica L, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Hi Steven, It's wonderful to hear that our staff was able to make sure that you were comfortable and able to have the best possible couples get away. I hope you had a chance to sample some cannolis while you were in the North End. Modern Pastry is my favorite! Come back and visit us! Jessica Jessica Lavin General Manager... More 

Level Contributor
57 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice rooms, comfy beds and a delightful, helpful and friendly staff all around. We were very happy with the location and amenities and would stay here again on our next visit. They offer free coffee in the morning and breakfast buffet is available for a minimal fee

Was this review helpful? Yes
Jessica L, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Hey Heather, Thanks for the awesome review! It's great to see you enjoyed all of our perks too! Let me know when you're headed back to Boston, we'd love to have you back. Best, Jessica Jessica Lavin General Manager jessica.lavin@kimptongroup.com More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Compared to the other hotels in downtown Boston, this place was a bargain for the date needed. We needed to be at the Boston Garden at 7:30AM for the start of our son's UMass graduation and were unsure whether we would have made it there on time fighting Boston's notorious traffic. This hotel was a block away and had valet... More 

Was this review helpful? Yes 1
Jessica L, General Manager at Onyx Hotel - a Kimpton Hotel, responded to this review

Hi Kenneth, Thank you so much for the amazing review that you shared with us. It sure sounds like the Onyx was a perfect match for you and your entire family! I wouldn't openly admit it, but it has been rumored that we take better care of our 4 legged guests. Being Pet Friendly is definitely a benefit that I... More 

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