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All 77 Boston hotels

Embassy Suites Boston Logan Airport

3.5 of 5 Hotel   |   207 Porter Street, Boston, MA 02128 (East Boston)
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Ranked #40 of 77 hotels in Boston
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
hockeydad1023 West Hartford, Connecticut
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967 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Hartford, Connecticut
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW via mobile

We stayed one night two adults and three children. Excellent value including hot breakfast 2 room suite. Very close to t stop. Excellent customer service. Offered us umbrellas today on this rainy day. Would definitely come back

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Bethlehem, Pennsylvania
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We've stayed at many Embassy Suites and this was by far the worst ever stay/experience. Spent a convention weekend at this hotel with my family. The hotel was completely booked so that may have much to do with our negative experience. The room was the smallest room I've ever stayed in at an Embassy Suites. The A/C did not work... More

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CharleneH493, Manager at Embassy Suites Boston Logan Airport, responded to this review

Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. Unfortunately the phone outage was out of the hotel's control. We have shared your comments regarding the breakfast and assure... More

Edinburgh, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

Upon arrival and with every other encounter we found the front desk staff unfriendly and dismissive. The decor in the hotel is quite out dated although it is very clean. We received a promo code for WiFi as the phone lines were down (may be a problem for some). If I had been asked to pay for WiFi (which I... More

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CharleneH493, Manager at Embassy Suites Boston Logan Airport, responded to this review

Thank you for taking the time to provide your feedback regarding your stay at our property. I do apologize that you did not enjoy your stay and the service was not to your expectation. We do take into consideration all our guests experiences and comments in order to improve. Again thank you! More

Singapore, Singapore
Top Contributor
52 reviews 52 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed there for 2 nights. Boston is a place convenient to travel using the T. Hence even staying near the airport isn't far from town. Complimentary Shuttle given to travel from hotel to T station. Room is clean, equipped with fridge and microwave. There's made to order eggs for breakfast and staff are friendly. However, the air conditioning is... More

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paola_giacalone, Concierge at Embassy Suites Boston Logan Airport, responded to this review

I am very happy to read your comments about your recent stay. I am delighted that you found the amenities of our hotel to your satisfaction. Again thank you so much for the feedback we do appreaciate it, hope that you will return to our hotel soon. More

Dallas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

After I got over the shock of the prices for the hotels in Boston, I booked the Embassy Suites because it was the best price I found in the area I was looking. Though the hotel is right by the airport we did not hear any plane noises. Check in was easy, the room was clean, the bed was comfortable... More

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paola_giacalone, Concierge at Embassy Suites Boston Logan Airport, responded to this review

Thank you for taking the time to review our property and for selecting our hotel when staying in the Boston area. I am thrilled to hear that you were pleased with our facility and hope you will consider staying with us again when visiting Boston More

Toronto, Canada
Top Contributor
152 reviews 152 reviews
31 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We booked this hotel through Expedia for one night.We checked in at 3 and check in was smooth. The room was very good and spacious and breakfast was good. The only concern we had was the steep parking charge for one night which I though was quite a lot above the charge of the hotel.

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paola_giacalone, Copncierge at Embassy Suites Boston Logan Airport, responded to this review

I am very happy to read your comments about your recent stay. Again thank you so much for the feedback we do appreaciate it, hope that you will return to our hotel soon. More

Cincinnati, United States
1 review
4 of 5 stars Reviewed 1 week ago

Very comfortable place to stay close to airport and public transportation, City Park just across the street. Plumbing noise can be heard from room to room , rooms directly over the main entrance experience traffic noise all night.

Review collected in partnership with Embassy Suites Hotels

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paola_giacalone, Concierge at Embassy Suites Boston Logan Airport, responded to this review

Thank you for choosing Embassy Suites. I am so happy to hear you enjoyed your stay. I hope you get to visit us again soon More

Poway, California
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Those that stay at Embassy Suites expect certain "amenities". 1. The manager's reception 2. A pool and jacuzzi 3. phones that work 4. Beds that are comfortable 5. reasonably priced parking. If that is what you are expecting, then you need to stay elsewhere. 1: In MA it is "illegal" to serve free alcohol, so enjoy your Manager's reception with... More

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CharleneH493, Manager at Embassy Suites Boston Logan Airport, responded to this review

Thank you for taking the time to provide feedback regarding your stay. I do apologize that our property was not up to standard during your visit. We understand how important it is to choose a comfortable and fully functioning facility when traveling. I hope this experience does not deter you from visiting us again. Your experience was not the usual... More

Fort Myers, Florida
Top Contributor
66 reviews 66 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have stayed at many Embassy Hotels. Always looking forward to the managers reception. When we booked the hotel we made sure there was a reception, and inquired about the time. On arrival we found out that the reception was non alcoholic! At this point we were committed to the room. The bar did not offer any happy hour specials... More

Was this review helpful? Yes
CharleneH493, Manager at Embassy Suites Boston Logan Airport, responded to this review

We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you encountered. Thank you for taking the time to share your experience. More

Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is nice and clean. Shuttles take you to and from airport or train station.if you have rental car, I suggest you return it before you arrive Hotel. You will have hard time to arrive there even you see sign of Hotel right there.

Was this review helpful? Yes
paola_giacalone, Concierge at Embassy Suites Boston Logan Airport, responded to this review

I am very happy to read your comments about your recent stay. thank you so much for the feedback we do appreaciate it, hope that you will return to our hotel soon. More

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Hotel Summarization (Beta)

What travelers say

  • Free shuttle(21)
  • Short walk(16)
  • Very nice(13)
  • T station(12)
  • Rental car(12)
  • Breakfast buffet(10)
  • Very good(10)
  • Living room(8)
  • Next morning(7)
  • Valet parking(7)

Additional Information about Embassy Suites Boston Logan Airport

Address: 207 Porter Street, Boston, MA 02128
Phone Number:
Location: United States > Massachusetts > Boston > East Boston , East Boston / Logan Airport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Business Hotel in Boston
#33 Family Hotel in Boston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Boston Logan Airport 3.5*
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Also Known As:
Embassy Suites Boston Logan Airport Hotel Boston
Embassy Suites Boston Logan Airport Hotel
Embassy Suites Boston
Boston Embassy Suites

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