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Embassy Suites Boston Logan Airport

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207 Porter Street, Boston, MA 02128
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Embassy Suites Boston Logan Airport
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Embassy Suites Boston Logan Airport
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1,375 Reviews from our TripAdvisor Community

Traveler rating
    503
    539
    220
    68
    45
See reviews for
438
319
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320
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (399)
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    (226)
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1 review
4 of 5 stars Reviewed 3 days ago NEW

Very convenient to the airport and the T-station is only a 5 minute walk across the park. Shuttle driver was kind enough to take us to the rental car agency, which was close enough to walk, but I had my grandfathe with me, so he insisted on driving us. Rooms were nice, I like that it had the separate living... More 

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Murfreesboro, Tennessee
Top Contributor
64 reviews 64 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had never ported out of Boston so we were looking for a nice hotel that was close to both the airport and the cruise terminal. This is it! We had a nice managers reception when we arrived and the accommodations were just fine. We would most definitely use this hotel again.

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2 reviews
1 of 5 stars Reviewed 4 days ago NEW via mobile

Came with a group of fifteen and none of the rooms were clean. All of our rooms had a bad smell. When we visit Boston again we will NOT stay here. It definitely needs an upgrade!!! We will plan to stay at a Marriott instead.

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Salem, MA
Top Contributor
70 reviews 70 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have stayed here many times for family gatherings, but it's hard to write about it, because nothing stands out. The rooms are always clean and quiet, the maids are always friendly and the decor is always the strange gold/green/brown. My one complaint is that when the heat/AC is on, there is a positive breeze in the room. This is... More 

Was this review helpful? Yes 1
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Pretty standard Embassy rooms albeit with nice views of the city skyline and the airport operations. The evening reception is non-alcoholic which is a downer but the breakfast is up to standard. Convenient for airport for early/late flights.

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Los Angeles, California
Top Contributor
74 reviews 74 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This Embassy Suites is a huge hotel with medium suites. Well kept, clean and in good repair. The people working there are eager to help and pleasant on the hotel side. Given it's location at the airport, there is nothing around it for snacks or food but the poorly stocked snack shop and a restaurant with adequate help but poor... More 

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EmbassyGM09, General Manager at Embassy Suites Boston Logan Airport, responded to this review

Thank you. We pride ourselves on being helpful and a very clean hotel. I would like to know more about your issue in the restaurant and would appreciate more details. We rarely get complaints about the quality of our food. We change our menu every three months to offer seasonal and variety choices. I appreciate your posting. Michael Frotten General... More 

Atkinson, New Hampshire
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

This hotel is quiet and I always get a good night's sleep. The breakfast buffet is also varied and excellent. But there was no hot water to be had for a shower at 7 a.m. the last time we stayed and the in-room coffee-maker leaked all over the counter. Also, wireless internet service is no longer included as a free... More 

Review collected in partnership with Embassy Suites Hotels

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EmbassyGM09, General Manager at Embassy Suites Boston Logan Airport, responded to this review

I apologize about the hot water. The issue has been resolved. Internet can be free for all if you are a Hilton Honors member. Even if you sign up at check in we will still waive the charge. I agree our breakfast is great with lots of variety.. Thanks for your posting. Michael Frotten General Manager michael.frotten@hilton.com More 

Senior Contributor
22 reviews 22 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed at the Embassy Suites on business because I had an early flight the next morning. The location is terrific for that case - you can easily walk from the rental car return to the hotel, even with luggage. Plusses: Large suite with comfortable funiture, lots of drawers, outlets where you'd expect them to be, quiet (even with a... More 

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EmbassyGM09, General Manager at Embassy Suites Boston Logan Airport, responded to this review

I apologize for the missing items. I assure we are usually very good with the details. Sometimes we make mistakes. Please feel free to email and the next time you stay with us I will personally check your room to ensure all items are present. Thanks for posting. Michael Frotten General Manager michael.frotten@hilton.com More 

chicago, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

I always stay at embassy suite and this one just ok, T train station just 10 min walk, didn't have too much breakfast selection compare the others, maid skip cleaning our room one day. sofa bed is old and not comfortable

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyGM09, General Manager at Embassy Suites Boston Logan Airport, responded to this review

I'm sorry we missed cleaning your room one day. I assure you we strive to do our very best every day. I am surprised by the comment our breakfast not being enough. We exceed all of the Embassy requirements. We offer pastries, breads, bacon, omelets made to order and fruit. In addition to the staples eggs, waffles, pancakes, coffee and... More 

Davos, Switzerland
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Great rooms typical of embassy suites with bedroom and living room with small kitchenette and work area. Family food restaurants within walking distance in the neighborhood. Convenient with shuttle service to the airport.

Was this review helpful? Yes
EmbassyGM09, General Manager at Embassy Suites Boston Logan Airport, responded to this review

Thank you for your posting. Michael Frotten General Manager michael.frotten@hilton.com More 

Hotel Review Summarization

What travelers say

  • Very nice(13)
  • Free shuttle(13)
  • Rental car(12)
  • Short walk(10)
  • Very good(6)
  • T station(5)
  • Living room(5)
  • Valet parking(3)
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