Thomas (concierge) and Sean (asst mgr) were great. They made the trip with my family wonderful. I almost never review hotels but this one was great. The price was a value and the service was wonderful. We got 2 rooms through hotwire to give us room for the kids. The rooms are nice but on the small size. Every member... more

The location of this facility cannot be improved for the casual traveler who seeks a history tour of Boston. Easy access to the subway, walking distance from the North End and Quincy Market and right on the Freedom Trail, Boston Commons, and a block from the Capital Building. Most of the staff was well presented and extremely helpful and knowledgeable... more

Spent three nights in June. Had a great trip, and was very pleased with Nine Zero as a base of operations. The room was spacious (given the urban setting), very comfortable and clean (great bed and a super-comfortable desk chair, too). Had breakfast in the restaurant, a comfortable room with food that was good if a bit overpriced (again, what... more

Got a great rate in February - travelling on buisness but my sister joined me at end of trip for some shopping and dining. The hotel was very comfortable and the decor was trendy/cool. A bit too much black was used in the rooms, though. I couldn't help wondering what all the dark colors were hiding...I'm a clean freak though.... more

I have stayed at numerous Kimptons and if you are familiar with the chain, this hotel is definitely on par, with the rooms, wine reception, etc. Tom was fantastic in upgrading our room to the 19th floor, and provided us with a bottle of champagne to celebrate our anniversary. Service was great. The second best part of this hotel is... more

Wow! Now, I've rented suites before, but I've never felt like I walked into my own trendy loft apartment looking over the edge of the Boston Commons! Between the ideal location (barely a few blocks to all the historical sites) and the neat sliding doors and the fabulous customer service, I'm not sure what else to say. One note: only... more

This was my second stay at a Kimpton hotel (my husband has stayed in several) and once again I was not disappointed. The Nine Zero staff could not have been more accommodating. We arrived earlier than normal check-in time and the front-facing room we had requested was not quite ready. So the front desk person gladly found us another room... more

After a terrible journey and a lost suitcase, it was great to arrive at Nine Zero to a friendly smile from Jessica on reception and a complimentary glass of free champagne. Our 'double double' room had been oversold, so we were offered and extra double bedroom at no extra cost! One of our party was due to have a birthday... more

Room was small but very clean and modern-nice. Hotel staff was professional, helpful and friendly! We loved Joe, the bartender too! Thanks for a wonderful weekend! more