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Comfort Inn - Boston

#72 of 82 Hotels in Boston
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900 Morrissey Boulevard, Boston, MA 02122
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1 room 1 adult
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Comfort Inn - Boston
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394 Reviews from our TripAdvisor Community

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW via mobile

Not a good place to go if your looking for a nice hotel. The rooms are not that great the breakfast is OK but make sure you look at your bill before you leave because they will charge you for damage even if you didn't damage the room. Make sure you leave out the parking lot to go smoke because... More 

Helpful?
1 Thank DA DON D
Terre Haute, Indiana
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I can't say enough of this Comfort Inn. They have the greatest airport shuttle I've ever seen to and from the airport. Not only to the airport but to the port. Took a cruise and they were very friendly and helpful to us. Had a lot of restuarants and a grocery store within walking distance for last minute forgotten items.

Helpful?
Thank pamtcb720
Andrea K, Assistant General Manager at Comfort Inn - Boston, responded to this review

Thank you Pamtcb720 for your review. We really appreciate you taking the time to share your experience with us. It’s wonderful to know how satisfied you were with our wonderful amenities, especially the complimentary shuttle. This service really sets us apart from the other hotels in the area. We are committed to providing four star quality service for all of... More 

Limerick, Ireland
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 1, 2016

I recently stayed at the Comfort Inn in Boston and had a very positive experience! They offer a convenient shuttle to the T station and a nice breakfast in the morning. I found the staff to be courteous and helpful, especially our shuttle driver. For the price, it is a good deal. Additionally, the hotel is located right near a... More 

Helpful?
1 Thank Kleyden1
Andrea K, Assistant General Manager at Comfort Inn - Boston, responded to this review

Kleyden1, thank you for taking the time to share your review. We're glad to hear you had an enjoyable stay with us. We agree our location is quite perfect. As you mentioned, our property is within walking distance to Stop & Shop, Subway and Dunkin Donuts. We're also happy that our team members impacted your stay in such a positive... More 

Mesa, Arizona
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 24, 2015

This hotel is OK for an overnight stay, if you are business traveling, but not so much a vacation hotel. Its an older hotel, so the lobby area is cramped. There is a breakfast buffet served, and its OK, but again, it is in a dated and bare boned room. The rooms are also OK, but the view from our... More 

Helpful?
Thank 775123455667775
Andrea K, Manager at Comfort Inn - Boston, responded to this review

Please accept our sincerest apologies for your negative experience with us. This is not reflective of our service standards and it is troubling to read we failed to meet your expectations. We are addressing many of the challenges you mentioned. Your feedback has been shared with our Operations team for further review and we hope you will give us another... More 

Travelers are raving about these Boston hotels

Key West, Florida
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 22, 2015

Most hotels in boston and very pricey and do not provide free breakfast. This hotel was a little further than where I would have like to stay but the price as a great deal. Also the free shuttle to the airport was important for me. Good clean rooms and free parking was nice. Breakfast in the morning was plenty to... More 

Helpful?
1 Thank sara p
Andrea K, Manager at Comfort Inn - Boston, responded to this review

Thank you Sara for taking the time to share such a great review with us! We're pleased we could provide you with such comfortable accommodations and a delicious breakfast during your trip and that you felt you got excellent value for your money. We'll be sure to pass your compliments along to our wonderful staff. Thank you again for your... More 

Provo, Utah
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed December 10, 2015

There are plenty of good reviews for this hotel, but my experience was quite different! I was given a fairly shoddy room, facing the train about 50 feet directly outside my window, perhaps since the booking was via Hotwire. By the way, the trains run very REGULARLY throughout the night. Very little sleep. I also noticed the cleaning standards were... More 

Helpful?
Thank JDP1111
Andrea K, Manager at Comfort Inn - Boston, responded to this review

Dear JDP1111 we regret to hear your stay was not all you hoped it would be. We would very much like to discuss your review with us. If you could please contact my direct line at 617-740-1464 and reference this review, I will gladly assist you. Thank you. Andrea K Assistant General Manager More 

Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed December 7, 2015 via mobile

The room was clean and comfortable. Included a mini frig. There was a nice selection of breakfast choices, including eggs, sausage, waffles, hot oatmeal, bagels, muffins, fruit, and more. The price was $99 and it included airport and subway shuttle. We didn't have to drive while there. Shuttle runs every half hour.

Helpful?
Thank dksutton
Andrea K, Manager at Comfort Inn - Boston, responded to this review

Dksutton, thank you for taking the time to share your review. We're glad to hear you had an overall enjoyable stay with us. We agree that our rooms are quite comfortable and our breakfast selection is great too. Once more, thank you for the excellent review. We hope to see you again soon! Take care, Andrea K Assistant General Manager More 

arizona
Level Contributor
125 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed December 7, 2015

We stayed at this location 3 nights. If you are visiting Boston and price matters than this would be a good option. First they have a courtesy shuttle every half hour that picks you up from the airport. They also have a courtesy shuttle every half hour that takes you to the JFK T stop to take the shuttle into... More 

Helpful?
Thank Sheri J
Andrea K, Manager at Comfort Inn - Boston, responded to this review

Sheri J, thank you for taking the time to share your thoughts with us. We're glad to hear you enjoyed our comfortable beds, clean guest rooms, friendly shuttle service and complimentary breakfast. We agree it's hard to beat and it sets us apart from the other hotels in Boston. However, we're sorry to hear about your negative interaction regarding the... More 

Sydney, Australia
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 3, 2015

The Room was nice just minus the train noise. Note: Right next to a train line. Bed was comfortable. The Washing Machine & Dryer was extremely convenient. The Breakfast Room was clean. Comfort Inn was good first stay in Boston

Helpful?
Thank miz_emma11
Andrea K, Manager at Comfort Inn - Boston, responded to this review

Thank you Miz_emmall, for your words of recommendation. We're glad we were able to play a positive role in your experience in Boston. We love being able to provide you great ammenities despite the issue with the train noise. We look forward to having you stay with us again during your next visit. Take care, Andrea K Assistant General Manager More 

Bowie
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 27, 2015

I stayed over Thanksgiving at the Comfort. It is reasonably priced with clean spacious room. Considering the prices of hotels in Boston it is a real sleeper. They have a shuttle to the JFK T stop. Downtown Boston is then a half dozen stops on the Maero. Parking is free and price includes breakfast Couple of minor glitches but the... More 

Helpful?
Thank Gerard990
Andrea K, Manager at Comfort Inn - Boston, responded to this review

Gerard 990, thank you for taking the time to share such a great review with us! We're pleased we could provide you with comfortable, convenient accommodations during your Thanksgiving holiday. Service is our top priority and our team works around the clock to ensure our guests are well-provided. Thank you again for your positive feedback. We look forward to hosting... More 

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