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Comfort Inn - Boston

#69 of 77 Hotels in Boston
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900 Morrissey Boulevard, Boston, MA 02122
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Comfort Inn - Boston
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291 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver, Canada
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

our family stayed for one night after our Boston east coast tours, we went straight to Boston Comfort Inn, the staff was courteous, the room is spacious, clean and tidy. Breakfast is great. Room interior is nice. It is value for money. I recommend this hotel for first time traveller to BOS.

Was this review helpful? Yes 1
San Francisco, California
Contributor
12 reviews 12 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great front desk staff who helped me get settled in after long travels. (Kudos to Orlando - I hope i got his name right. Great, friendly guy.) Good breakfast buffet, quiet room, really comfy bed and pillows. I'm a tough grader and I was more than satisfied here.

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Kellie P, Manager at Comfort Inn - Boston, responded to this review

Wow! Thank you for the great feedback and happy that you enjoyed your stay. I will pass the comments along to Orlando- he is a great asset to our team. Thank you again and come back and see us soon! More 

Winchester, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We are so pleased we chose to stay here for our week in Boston. It's very conveniently located & with the free shuttle, we were able to see everything we wanted without needing to rent a car. The shuttle ran every half hour & we were at the subway in a few minutes....they also provided free shuttle service to &... More 

Was this review helpful? Yes 1
Kellie P, Manager at Comfort Inn - Boston, responded to this review

So happy you chose to stay with us for a week and even happier you had such a great experience! We appreciate you sharing your stay with us and will share your comments with my team. Come back and see us again soon! More 

Jersey City, New Jersey
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Room was clean and comfortable and included wi-fi, flat screen tv, and a fridge. Complimentary breakfast was more than adequate in a bright eating area. Best was the complimentary shuttle to take you to and from the T train.

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Kellie P, Manager at Comfort Inn - Boston, responded to this review

Wow! Thank you for posting your great review! We are glad you enjoyed our shuttle service. We look forward to welcoming you back soon. More 

Scarborough, Maine
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I thought the front desk staff were excellent, the room was very clean and served our needs, and the breakfast was wonderful. My only small gripe is the shuttle system. Taking the shuttle from the hotel to the airport is great, because it always leaves at the top of the hour. Arranging for the shuttle from the airport to the... More 

Was this review helpful? Yes 2
Kellie P, Manager at Comfort Inn - Boston, responded to this review

Thank you for taking the time to post a review. I apologize for such the long wait you experienced with the Shuttle pick up at the Airport. Our drivers try their best to get there on time but, yes, Boston traffic can be very unpredictable. Again, I apologize for the inconvience. I am happy to hear the remainder of your... More 

Pittsford, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 19, 2015

I cannot thank General Manager Homer Borromeo and his staff for their help and concern during a very difficult time. Their kindness and assistance went above and beyond anything that I would have expected. Our daughter was staying at the Comfort Inn in Boston when she became ill. She was transported by ambulance to an area hospital where she was... More 

Was this review helpful? Yes 2
Kellie P, Manager at Comfort Inn - Boston, responded to this review

Thank you so much for your kind review. It was our pleasure to help in any way that we could during a difficult time for you and your family. We hope things are better! More 

Baltimore, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2015

Orlando the Hotel Manager was able to facilitate any questions or concerns we had. I requested 3 rooms, and everyone who stayed was very happy. This was my first time staying in Boston, and we want to come back.

Was this review helpful? Yes 1
Kellie P, Manager at Comfort Inn - Boston, responded to this review

Thank you for your great review! We are happy to hear that you enjoyed your stay. Come back and see us again soon! More 

Chicago, IL
Contributor
13 reviews 13 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 1, 2015

I have stayed at many Comfort Inns before, and I do like this Comfort Inn, the room I had was new, comfortable and clean. I arrived at 2am in the morning and was well received at reception. The breakfast is OK. The free wifi worked well. I had a good night sleep here, only in the morning I noticed that... More 

Was this review helpful? Yes 1
Kellie P, Manager at Comfort Inn - Boston, responded to this review

Thank you so much for taking the time to post a review on TripAdvisor! We love hearing back from our guests about what they enjoyed and what we can improve on. You make a great point on the plastic plates and will use your idea to reconsider what we are using now. Thank you! More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 24, 2015

Our trip started out ruff, the shuttle was not at the airport and no one would not answer the phone at the hotel, and i was cold, We had to pay for a cab ride($50). when we got to the hotel we were not in the best mood but Orlando was very professional and made everything right. Anything we needed... More 

Was this review helpful? Yes 2
Kellie P, Manager at Comfort Inn - Boston, responded to this review

Thank you so much for your review on TripAdvisor. We love to hear back from our guests about their stay. Orlando is a great asset to our team here and we are happy that he was able to turn your trip around. I will be sure to pass along the great review! More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 25, 2015

Receptionist was very pleasant and attentive. Room was clean and updated. Bed and pillows were new. Completely suttle is always a plus in the Boston area, drivers also very pleasant and attentive. Breakfast was delicious, staff kept cleaning and restoring food. We would definitely stay again.

Was this review helpful? Yes 3
Kellie P, Manager at Comfort Inn - Boston, responded to this review

We greatly appreciate this review! Recognition such as yous means a great deal and is greatly appreciated by our team members. I will be sure to share it with the. Thank you for staying with us and please return again soon! More 

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