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Comfort Inn - Boston

#69 of 77 Hotels in Boston
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900 Morrissey Boulevard, Boston, MA 02122
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Comfort Inn - Boston
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286 reviews from our community

Traveler rating
    47
    93
    85
    34
    27
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69
91
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41
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pittsford, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I cannot thank General Manager Homer Borromeo and his staff for their help and concern during a very difficult time. Their kindness and assistance went above and beyond anything that I would have expected. Our daughter was staying at the Comfort Inn in Boston when she became ill. She was transported by ambulance to an area hospital where she was... More 

Was this review helpful? Yes 1
Baltimore, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Orlando the Hotel Manager was able to facilitate any questions or concerns we had. I requested 3 rooms, and everyone who stayed was very happy. This was my first time staying in Boston, and we want to come back.

Was this review helpful? Yes 1
Kellie P, Manager at Comfort Inn - Boston, responded to this review

Thank you for your great review! We are happy to hear that you enjoyed your stay. Come back and see us again soon! More 

Chicago, IL
Contributor
12 reviews 12 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at many Comfort Inns before, and I do like this Comfort Inn, the room I had was new, comfortable and clean. I arrived at 2am in the morning and was well received at reception. The breakfast is OK. The free wifi worked well. I had a good night sleep here, only in the morning I noticed that... More 

Was this review helpful? Yes 1
Kellie P, Manager at Comfort Inn - Boston, responded to this review

Thank you so much for taking the time to post a review on TripAdvisor! We love hearing back from our guests about what they enjoyed and what we can improve on. You make a great point on the plastic plates and will use your idea to reconsider what we are using now. Thank you! More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Our trip started out ruff, the shuttle was not at the airport and no one would not answer the phone at the hotel, and i was cold, We had to pay for a cab ride($50). when we got to the hotel we were not in the best mood but Orlando was very professional and made everything right. Anything we needed... More 

Was this review helpful? Yes 1
Kellie P, Manager at Comfort Inn - Boston, responded to this review

Thank you so much for your review on TripAdvisor. We love to hear back from our guests about their stay. Orlando is a great asset to our team here and we are happy that he was able to turn your trip around. I will be sure to pass along the great review! More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 25, 2015

Receptionist was very pleasant and attentive. Room was clean and updated. Bed and pillows were new. Completely suttle is always a plus in the Boston area, drivers also very pleasant and attentive. Breakfast was delicious, staff kept cleaning and restoring food. We would definitely stay again.

Was this review helpful? Yes 2
Kellie P, Manager at Comfort Inn - Boston, responded to this review

We greatly appreciate this review! Recognition such as yous means a great deal and is greatly appreciated by our team members. I will be sure to share it with the. Thank you for staying with us and please return again soon! More 

Sydney, Australia
Top Contributor
64 reviews 64 reviews
29 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 31, 2014

This hotel is neat, quiet and in a very good location. Free shuttle to trains , close to good restaurants. Wifi was good and the rooms were clean, good beds, and nice selection for the complimentry continental brekky

Was this review helpful? Yes 1
Kellie P, Manager at Comfort Inn - Boston, responded to this review

Thank you for your great review! We are pleased to hear that you had a satisfactory stay at our Hotel and you were able to enjoy some of the services we offer. Come back and see us again soon! More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 26, 2014

I had to travel to Boston with my daughter to make a flight out of Logan Airport for a school trip on 12/24/2014. Upon arriving earlier than expected, I was able to check-in early rather than sitting at the airport for several hours. The staff was extremely pleasant, very courteous and very helpful. When I asked for directions to Logan... More 

Was this review helpful? Yes 2
Kellie P, Manager at Comfort Inn - Boston, responded to this review

Wonderful!! We greatly appreciate this review and you sharing your experience on TripAdvisor. Thank you for recognizing Orlando and Danny for providing exceptional service to you! They are great! We hope you had a great Holiday season and look forward to welcoming you back into town. More 

HARWICH
Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 18, 2014

Location for the price is really good. Having a car is helpful or expect to use shuttle to get to public transportation. Free breakfast spread is good. Loved that you could use microwave and get coffee and tea 24 hours a day. Rooms were basic but clean and current. Wi-fi connection was strong all the time. Honestly the staff was... More 

Was this review helpful? Yes 2
Kellie P, Manager at Comfort Inn - Boston, responded to this review

Thank you for this wonderful review! Glad you were able to enjoy a lot of our amenities during your stay and our staff was friendly and accommodating. We are happy you found us, and hope you will return soon! More 

Richmond, Virginia
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 7, 2014

Wendy and I traveled north for Waylon Speed in Cambridge, MA and chose the King Suite at this Inn for our stay. GREAT PLACE! Nice value ($122 for the night) in a vibrant location, this was easy drive to our concert destination. HIGHLY RECOMMENDED!

Was this review helpful? Yes 1
Kellie P, Manager at Comfort Inn - Boston, responded to this review

Wonderful!! We are happy you were able to find us and enjoyed your stay. Come back and see us soon! More 

Albany, New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 24, 2014

Stay at this facility approx 2-4 times a month. Personally I prefer the Courtyard but Just wanted to say that Orlando at the front desk is a breath of fresh air in our corporately compressed world of traveling. He makes you feel like you are the most important guest there. He is destined for bigger things. Huge personality and kind... More 

Was this review helpful? Yes 1
Kellie P, Manager at Comfort Inn - Boston, responded to this review

This is great!! I can't wait to share your review with Orlando. He is a great asset to our team and our guests love him. I will commend him for a job well done! Come back and see us soon! More 

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