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BEST WESTERN PLUS Roundhouse Suites

2.5 of 5
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891 Massachusetts Avenue, Boston, MA 02118
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1 room 1 guest
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812 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
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Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed in the BW roundhouse suites on our trip in Boston. The staff is very friendly and the rooms (5th floor) was very big. Breakfast offers a good choice for everyone and wifi works good. The downside is the hotel is about a mile away from subway station (busses do go there) and the general area is in need... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This is actually a nice motel and the staff make it even a great motel. The problem is the location. It is on the outskirts of Boston proper. There are no great restaurants or shopping within walking distance without having to walk through industrial or the meat packing area where some homeless and drug affected/ mentally ill folks were hanging... More 

Was this review helpful? Yes 1

Travelers are raving about these Boston hotels

Kansas City, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great service! The staff provided me a shuttle and waiting in the parking lot while I had to purchase clothes! (airlines lost my luggage) I had 30 minutes to purchase clothes, travel back to the hotel and change before my meeting. Could not have done it without them!!

Review collected in partnership with Best Western

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1 review
1 of 5 stars Reviewed 1 week ago

Exceptionally rude and unhelpfull staff, defunct WiFi, dismal surroundings and decrepit interior. Questionable cleaning Situated inconveniently away from anywhere of interest. No value for no matter how small an amount of money. Why go there?

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Fairfield County, CT
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived and were greeted by very friendly and efficient front desk staff. Our was a 'mini-suite' as it had a small living room with sofa and TV and a separate bedroom. The breakfast was really great as it was buffet style with a wide variety of hot and cold offerings. A nice touch was the General Manager who came by... More 

Was this review helpful? Yes 1
Denver, Colorado
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is not near anything, but with its shuttle is close to everything you want to see. The price is fantastic and the suites are very large and comfortable. More than anything the people working there are at least a 10 star for their service. Need directions,they will take as long as needed to help you underas\tand how to... More 

Was this review helpful? Yes 1
St. Petersburg, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The front desk seems very helpful at first but if you have special requests it seems to be an issue. I was told sure while on the phone with the front desk but when I went to the lobby some of the staff made faces at me which can only be described as the "ain't nobody got time for this"... More 

Was this review helpful? Yes 2
London, United Kingdom
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have read reviews of the hotel and they are correct with the amount of homeless/drug addicts that are in the area surrounding the hotel and may be a problem for some people. I did not have a problem with this and the hotel itself is very good with the staff going out of their way to help with any... More 

Review collected in partnership with Best Western

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Cobham, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I unfortunately had to pay a very high rate for a terrible hotel and room due to limited hotel availbility in Boston during July. It was one of the most expensive hotel stays that I have ever paid, and it was just the most awful experience. I didn't sleep for 2 nights and then I changed hotel. The neighbourhood is... More 

Was this review helpful? Yes 1
Gainesville, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The staff at this hotel were all very nice and helpful and the rooms were a good size and in decent condition. But the neighborhood where this hotel is located is rundown and has, what appears to be, drug addicts wandering around. But the hotel has a shuttle to take you to the subways, so if you take that you... More 

Review collected in partnership with Best Western

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Hotel Review Summarization

What travelers say

  • FREE parking(7)
  • Shuttle service(6)
  • Very friendly(4)
  • Gas station(4)
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