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All 77 Boston hotels

BEST WESTERN PLUS Roundhouse Suites

2.5 of 5 Hotel   |   891 Massachusetts Avenue, Boston, MA 02118 (Dorchester / Roxbury / Mattapan)
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67%
Ranked #62 of 77 hotels in Boston
A recent review
5 of 5 stars reviewed 3 days ago
Michael K Portland, OR, United States
  • Reviews (603)
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603 people have reviewed this hotel

Traveler rating
    144
    261
    107
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221
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75
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
Portland, OR, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel is not what looks like the best location, not in downtown. We didn't rent a car in our weeks stay. Used their shuttle to get close to points in town, which seems to always be coming and going. From there short taxi or bus hops. 5-7 taxi fares. The whole staff was the most attentive of any hotel... More

Review collected in partnership with Best Western

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very interesting in appearance -- it really is round! Stayed for a night to catch a Red Sox game. Easy walk to the stadium (though they do have shuttle to the subway if you don't feel like walking). Very reasonable price for a downtown hotel, especially when you consider that parking is free. Extremely friendly and helpful front desk staff.... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked the hotel by calling central reservations. They were very helpful and suggested this hotel. Check in was perfect. Arrived at the room and found AC not working. Front desk told me that they have no maintenance but went out of the way to try to fix the problem,. Luckily the problem was fixed. Amazing staff. Will stay there again... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Winsted, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The location is exceptional for getting to Logan airport. One of the biggest anxieties of leaving Boston was getting to the airport and returning the rental. This location took that anxiety away. Staff was helpful (Helen) and even went out of their way to get us connected with another group going to see the Red Sox play and share a... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Clarksburg, Maryland
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

This is the very first time I have written a review for a hotel. I have relied on other people's reviews whenever I travel, so I want to "pay it forward" and save some unsuspecting person from booking this hotel. The location is simply awful if you want to do anything in Boston (with the possible exception of someone needing... More

Was this review helpful? Yes 3
Charlottesville, Virginia
Contributor
16 reviews 16 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is conveniently located within an easy walk to several bus stops and there is a complimentary shuttle to take you other locations to pick up the "T", but it is really the staff at this hotel which makes this place so extraordinary. Nothing seems to flummox them! They are courteous and friendly even when helping us through a... More

Was this review helpful? Yes 1
Exeter, United Kingdom
Senior Contributor
23 reviews 23 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was initially concerned about staying in this hotel after reading some of the reviews. In essence I have to say I was extremely impressed with our stay at the Roundhouse. The staff without exception were extremely friendly, professional and helpful. We are fortunate to be in the USA for a month and as such we have stayed in 10... More

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Boston
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were pleasantly surprised by this Best Western. It was about $100 cheaper than other Boston hotels we were considering and had free parking and free breakfast! Comfortable, clean rooms, helpful staff, shuttle service. You are on the outskirts of the city and not in the best neighborhood, but good enough and still in Boston so really quite convenient to... More

Review collected in partnership with Best Western

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Chatham, New York
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was quite nice. We got a good deal on the room because we waited til two days before going to book. I had read the reviews and was a little concerned about the location. It's not in the greatest section of town but once inside it was nice. Staff was very friendly. The room was nice, large and... More

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John W, Manager at BEST WESTERN PLUS Roundhouse Suites, responded to this review

We are happy you enjoyed your stay in Boston. Please think of us when returning! Thank you. More

2 reviews
2 of 5 stars Reviewed 2 weeks ago

While I have to say the staff was very professional and tried to be as helpful as possible, the accommodations left much to be desired. Our first room had broken lamps, and the toilet was running. The staff attempted to fix the running toilet only to discover greater problems. The next room had a water leak as well, flooding the... More

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Additional Information about BEST WESTERN PLUS Roundhouse Suites

Address: 891 Massachusetts Avenue, Boston, MA 02118
Phone Number:
Location: United States > Massachusetts > Boston > Dorchester / Roxbury / Mattapan
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Roundhouse Suites 2.5*
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TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Tingo, Expedia, Travelocity, TripOnline SA, Priceline, BookingOdigeoWL and Venere so you can book your BEST WESTERN PLUS Roundhouse Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Roundhouse Hotel Boston
Best Western Roundhouse Hotel
Best Western Boston
Boston Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style
#54 Business Hotel in Boston
Hotel Class
Number of rooms
92

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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