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The Ritz-Carlton Boston Common

#29 of 78 Hotels in Boston
Certificate of Excellence
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10 Avery Street, Boston, MA 02111
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Complimentary Breakfast
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The Ritz-Carlton Boston Common
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The Ritz-Carlton Boston Common
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509 reviews from our community

Traveler rating
    297
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    51
    38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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bangalore
Contributor
16 reviews 16 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent hotel it was.. Really enjoyed the stay.. Was here on a business trip for three days... Location was amazing.. All hangout joints within walking distances.. Staff were cheerful n cordial.. Nice breakfast menu... Luxurious rooms.. Excellent bar..

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New York City, New York
Top Contributor
121 reviews 121 reviews
33 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great room overlooking the Commons, quiet, well thought-out. Push the elevator button and you'll find yourself in a 100,000 sq ft Equinox fitness club, with pool. It's a favorite with visiting professional sports teams -- for a reason. Next, go to the IMAX movie theater with multiple screens...it's in the SAME building. Raid the mini-bar (or try the restaurant downstairs... More 

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NYC, NY
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel deserves strong consideration if looking for a 5 star hotel depending on price because it is not perfect. Th staff is very energetic, nice, and helpful. The suite was large, well furnished and functional. The bar was pleasantly busy. The location is hard to beat. Concierge floor area and food presentations were splendid. The negatives include not enough... More 

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Atlanta
Contributor
16 reviews 16 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Let me start by saying that with one exception, the staff at the Ritz Carlton went above and beyond to make our stay enjoyable. After a 5:30 am fire alarm, tripped by a faulty sprinkler in the garage, we were sent an apology note with a box of chocolates. My son was on a college visit and a "welcome and... More 

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Chicago, Illinois
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

I can't even. Also it's windy and my windows are shrieking. I would not recommend this property to anyone. The welcome is kind and gracious and then nobody answers the phone. I'm sticking to Cambridge-site hotels.

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MsOliviaB, General Manager at The Ritz-Carlton Boston Common, responded to this review

Good Afternoon Jeff, I would appreciate an opportunity to connect with you regarding these comments and your recent stay. Please see my information below. Olivia Brown 617-574-7101 More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We spent 3 nights here. Pros Consistently great service. There is something about being welcomed back by name, sitting down to check in and what appeared to be genuine friendly staff Location is great for those wanting to wander through the Common to Newbury St Rooms are well appointed, beds comfortable, bathrooms as you would expect Bar and restaurant are... More 

Was this review helpful? Yes 1
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Attentive staff and beautiful accommodations. Love that they are pet friendly. Close to Boston Common Park and so much within walking distance. Right when we walked in we were greeted with delicious hot chocolate and some yummy dog biscuits for our fur baby! 5 star all the way!

Was this review helpful? Yes 2
Atlanta, Georgia
Senior Contributor
42 reviews 42 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The staff at this property needs to be completely overhauled. 1. All RC I have been to have an outstanding bell staff except this one. He is completely useless. If I wanted to carry my own luggage or open the entrance door myself I would stay at a Holiday Inn. 2. I got to the hotel early and my room... More 

Was this review helpful? Yes 3
MsOliviaB, General Manager at The Ritz-Carlton Boston Common, responded to this review

Good Morning Brian, I am deeply sorry to learn that your recent experience at our property did not exceed expectations. Please allow me to personally connect with you further. My contact information is listed below. Warm regards, Olivia Brown 617-574-7101 More 

Top Contributor
54 reviews 54 reviews
35 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for Valentines Day Weekend with 2 kids and 2 adults. Had a fantastic dinner downstairs and the Avery bar is absolutely stunning. This is where we stay when we are in Boston. The rooms are incredibly spacious and the staff is always warm and friendly! I'd recommend this hotel to anyone looking for a luxurious stay in Boston.

Was this review helpful? Yes 1
New York City, New York
Contributor
15 reviews 15 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I truly had the most comfortable stay at The Ritz Carlton Boston Common. The hotel must be experienced to understand how comfortable it feels, but a few standouts include the intimacy of the property, the location across from the Commons, and the genuine staff. I would also note that housekeeping does an amazing job here. The property is spotless, and... More 

Was this review helpful? Yes 1
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