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The Ritz-Carlton Boston Common

#28 of 77 Hotels in Boston
Certificate of Excellence
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10 Avery Street, Boston, MA 02111
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Complimentary Breakfast
Best prices for: 1 room 1 guest
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The Ritz-Carlton Boston Common
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The Ritz-Carlton Boston Common
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520 reviews from our community

Traveler rating
    304
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    39
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

This is truely a 5 star hotel , the room was first class , roomy very plush but the heating is set a bit high .The service was exceptional right across the hotel , nothing was too much trouble and the service was very genuine.The location is right next to Boston Common and in a perfect location , we had... More 

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The nicest and best hotel that has ever been in Boston. I have lived in boston for many years and this hotel is by far the best. I can not believe how outstanding the customer service is. I could not have asked for more

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Stockbridge
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The rooms were very spacious and well kept. The staff could not have been more helpfull with both their advice on places to eat and things to see. If you can afford a little extra for hotel then this would be an excellent choice, it is well placed to visit the attractions and places of interest

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Senior Contributor
40 reviews 40 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is luxurious without being pretentious, which is an elusive quality in high-end accommodations. The wood finishes in the lobby are both luxe and minimal, and the lobby-level bar is cozy without feeling clubby. The staff is welcoming and gracious with none of the fussy self-importance that sometimes comes with the job. My room was spacious, spotless, and serene.... More 

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Summit, New Jersey
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed at the Ritz Carlton Boston Common during the 'Boston Marathon Weekend.' It was an incredible experience and we had a fantastic time, In short, I think this hotel has the best staff of any luxury property full stop. To level set the property: rooms and interior are nice. Not amazing, but exactly what you would expect from... More 

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Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at this hotel again and had another great stay. The staff is among the best in the Ritz system. The lounge is great with top quality offerings and a helpful team. My room was very good.

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Saratoga, California
Contributor
15 reviews 15 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Not the best ritz, or lounge. Hotel is in a good location, staf are generally nice, except to a lady that worked in the lounge who gave me a constant feeling that we are being watched by her ( my 6 years old took off her shoes and I guess it's not allowed there, but still there are ways to... More 

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MsOliviaB, General Manager at The Ritz-Carlton Boston Common, responded to this review

Thank you very much for taking the time to share these remarks. I am sorry to learn of your experiences. Please allow me an opportunity to speak with you directly. My contact info is below. Olivia Brown 617-574-7101 More 

New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed March 30, 2015

I stayed with the Ritz-Carlton for business and it was amazing! Everyone from the minute you walk in are so nice and very helpful! The rooms are amazing! They have a bath tub in each room which defiantly helps you relax when you are very busy with work! The room service was great and pretty fast! The food was also... More 

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Chicago, Illinois
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 29, 2015

Visited the Boston area for a wedding and spent one day in Boston sightseeing. Hotel is centrally located. The weather was horrible - cold and snowing. The rooms were very nice and the staff were professional, friendly and helpful. Overall, a very nice hotel (as to be expected).

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1 review
2 of 5 stars Reviewed March 28, 2015

I stayed here with my kids and it was nothing for them to do. They couldn't use the pool because kids under 18 we're not allowed in the health club. We were offered to use the Hyatt pool as an alternative which was a 5 minute walk. Definetly do not recommend bringing any small children here, there's nothing for them... More 

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MsOliviaB, General Manager at The Ritz-Carlton Boston Common, responded to this review

Good Morning, Please allow me the opportunity to connect with you further regarding your family's recent stay. We certainly hope to have you return to our property and create fond memories with your kids. My contact info is below. Olivia Brown 617-574-7101 More 

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