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The Ritz-Carlton Boston Common

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10 Avery Street, Boston, MA 02111
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Complimentary Breakfast
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The Ritz-Carlton Boston Common
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The Ritz-Carlton Boston Common
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522 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Long Beach, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

From the minute we pulled up, our greeting and welcome were incredible the check in procedure was simple and front desk less. The staff was young, personable, and helpful. They remembered my name and couldn't do enough to make us feel comfortable

Was this review helpful? Yes 2
Ny
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is exceptionally beautiful and in a very ideal location. The rooms have great views as well as nice decor. We had 2 rooms which were spacious and modern. Our family stayed there with the American Express Fine Resorts and Hotels Program. This program I highly recommend as you get a room upgrade. The restaurant in the lobby was... More 

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is truely a 5 star hotel , the room was first class , roomy very plush but the heating is set a bit high .The service was exceptional right across the hotel , nothing was too much trouble and the service was very genuine.The location is right next to Boston Common and in a perfect location , we had... More 

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The nicest and best hotel that has ever been in Boston. I have lived in boston for many years and this hotel is by far the best. I can not believe how outstanding the customer service is. I could not have asked for more

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Stockbridge
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms were very spacious and well kept. The staff could not have been more helpfull with both their advice on places to eat and things to see. If you can afford a little extra for hotel then this would be an excellent choice, it is well placed to visit the attractions and places of interest

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Senior Contributor
41 reviews 41 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is luxurious without being pretentious, which is an elusive quality in high-end accommodations. The wood finishes in the lobby are both luxe and minimal, and the lobby-level bar is cozy without feeling clubby. The staff is welcoming and gracious with none of the fussy self-importance that sometimes comes with the job. My room was spacious, spotless, and serene.... More 

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Summit, New Jersey
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We recently stayed at the Ritz Carlton Boston Common during the 'Boston Marathon Weekend.' It was an incredible experience and we had a fantastic time, In short, I think this hotel has the best staff of any luxury property full stop. To level set the property: rooms and interior are nice. Not amazing, but exactly what you would expect from... More 

Was this review helpful? Yes 3
Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at this hotel again and had another great stay. The staff is among the best in the Ritz system. The lounge is great with top quality offerings and a helpful team. My room was very good.

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Saratoga, California
Contributor
15 reviews 15 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 11, 2015 via mobile

Not the best ritz, or lounge. Hotel is in a good location, staf are generally nice, except to a lady that worked in the lounge who gave me a constant feeling that we are being watched by her ( my 6 years old took off her shoes and I guess it's not allowed there, but still there are ways to... More 

Was this review helpful? Yes 2
MsOliviaB, General Manager at The Ritz-Carlton Boston Common, responded to this review

Thank you very much for taking the time to share these remarks. I am sorry to learn of your experiences. Please allow me an opportunity to speak with you directly. My contact info is below. Olivia Brown 617-574-7101 More 

New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed March 30, 2015

I stayed with the Ritz-Carlton for business and it was amazing! Everyone from the minute you walk in are so nice and very helpful! The rooms are amazing! They have a bath tub in each room which defiantly helps you relax when you are very busy with work! The room service was great and pretty fast! The food was also... More 

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