We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 73 Boston hotels »

DoubleTree by Hilton Hotel Boston - Downtown

3.0 of 5
821 Washington Street, Boston, MA 02111
Hotel amenities
DoubleTree by Hilton Hotel Boston - Downtown
Ranked #55 of 73 hotels in Boston
3.5 of 5 stars 423 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

423 reviews from our community

What travelers say about this hotel
  • T stop(10)
  • Great location(10)
  • Theater district(9)
  • Very comfortable(7)
  • Orange line(6)
  • Parking lot(4)
  • Medical Center(3)
  • Freedom trail(3)
  • Front desk staff(3)
  • Very friendly(3)
Traveler rating
    78
    185
    99
    46
    15
Only show reviews for Family (66) | Couples (112) | Business (81)
Date Rating
Athens, PA
Senior Contributor
25 reviews 25 reviews
Reviews in 16 cities Reviews in 16 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed April 25, 2012
3
people found this review helpful

Have stayed at many Double Tree hotels, have always had a suite. Was shocked when I entered my room and discovered it was a small single room with a king bed. Perhaps I should have looked at the website closer. Hotel is very clean, everything in the room was in good working order. Staff was very always very friendly and... More

Was this review helpful? Yes
Eugene, OR
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 23, 2012
3
people found this review helpful

If you need to stay in the Downtown area/Theater District and don't want to spend a ton of money this is the hotel for you. They have a great staff that are always cheerful and helpful, a bar and dining area that has good food as well as a friendly staff, and they have a fabulous breakfast buffet where the... More

Was this review helpful? Yes
Atlanta, GA
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 16, 2012
2
people found this review helpful

I stayed at this hotel for about a month. The location is good and the front desk personnel were very polite and helpful. The rooms/suites on the other hand need remodeling. I found tattered sofas and chairs, dirty carpet etc. The carpet steps leading up to check-in are worn and you can see strings on the edge of the steps.... More

Was this review helpful? Yes
Clive, IA
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 12, 2012
2
people found this review helpful

Stayed here for a recent business trip. All the hotel staff are really friendly, helpful, and accomodating. Very well trained. Everyone greets you with a hello. I was waiting for an elevator and the cleaning person stopped vaccuuming until I got on the elevator. Needed to switch rooms to accomodate need for meeting space and staff was very helpful, friendly,... More

Was this review helpful? Yes
Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 12, 2012
2
people found this review helpful

The location is in walking distance of the Commons. With a T stop right next door, its an easy commute to most places. The corridors are a little dingy but the room was good sized. Great bed, friendly staff. A good choice for a downtown stay

Was this review helpful? Yes
Houston
Senior Contributor
23 reviews 23 reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 7, 2012
2
people found this review helpful

Most interesting about the hotel is the wide stairway leading to the lobby with bar and reception desk is broad and airy. It has a weloming, relaxing presence. The staff were genuinely friendly and courteous. The room was spacious. The lunch, dinner, and breakfast were average but attentively presented. It was a comfortable stay. The lobby is on the first... More

Was this review helpful? Yes
See 3 more reviews by Henry M for Boston
Alexandria
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 5, 2012
1
person found this review helpful

The location is pretty good although its a bit crowded with a hospital and China town nearby. The service was awesome and the people at the front desk were very helpful. Felt very safe and it was cozy. Very neat. And there aren't any fancy views or anything.

Was this review helpful? Yes
Union City, CA
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 29, 2012
3
people found this review helpful

Literally next door to the wonderful Boston subway system station...cab stop in front of the door and a less than 10.00 ride anywhere in the city...great housekeeping services and front desk help, and the doormen were fabulous! All needs were promptly met by housekeeping and desk people. My only suggestions would be replacement of the mismatched, somewhat shabby furniture and... More

Was this review helpful? Yes
See 6 more reviews by leslieh5 for Boston
Covington, KY
Senior Contributor
27 reviews 27 reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 28, 2012
2
people found this review helpful

I am a Hilton Honors member who travels every week. I stay in a number of Doubletrees throughout New England. This is typical Doubletree quality. My room had a rathery angularized layout that was a bit odd, but otherwise fine. No noise where I was on the 3rd floor. But I would not otherwise stay here unless I had to.... More

Was this review helpful? Yes
Augusta, Georgia
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 28, 2012

Stayed for a video game convention in the spring. It was a nice hotel with a good view however it was not that close to anything convenient. I felt like once we got back to the hotel that it was a chore to go back out for basics. We loved the warm cookies and room service was ok. The hotel... More

Was this review helpful? Yes
See 2 more reviews by frantazztic for Boston
Still looking for a hotel?
Highly rated hotels in Boston
Trendy
The Back Bay Hotel
The Back Bay Hotel 4.5 of 5 stars 1,237 reviews
Romantic
Hotel Commonwealth
Hotel Commonwealth 5.0 of 5 stars 1,087 reviews
Luxury
Revere Hotel Boston Common
Revere Hotel Boston Common 4.0 of 5 stars 23 reviews
Good for business
Courtyard by Marriott Boston Copley Square
Courtyard by Marriott Boston Cop... 4.5 of 5 stars 368 reviews
(\ ABS:HotelCheckRates-d321151?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
(\ ABS:HotelCheckRates-d258705?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
(\ ABS:HotelCheckRates-d89600?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
(\ ABS:HotelCheckRates-d313573?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these Boston hotels
DoubleTree Suites by Hilton - Bo... 4.0 of 5 stars 353 reviews Hilton Boston Downtown / Financi... 4.0 of 5 stars 672 reviews DoubleTree Club by Hilton Hotel ... 3.5 of 5 stars 311 reviews Omni Parker House 4.0 of 5 stars 1,638 reviews
(\ ABS:HotelCheckRates-d111422?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
(\ ABS:HotelCheckRates-d94326?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
(\ ABS:HotelCheckRates-d94368?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
(\ ABS:HotelCheckRates-d89599?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 73 hotels in Boston, ranked by popularity

Been to DoubleTree by Hilton Hotel Boston - Downtown? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about DoubleTree by Hilton Hotel Boston - Downtown

  • Doubletree Boston Downtown
Address: 821 Washington Street, Boston, MA 02111
Price Range: $$

Owners: What's your side of the story?

If you own or manage DoubleTree by Hilton Hotel Boston - Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
DoubleTree by Hilton Hotel Boston - Downtown
Show the lowest price for this hotel (from our partners)
Show Prices