We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Hotel Boston - Downtown

3.5 of 5 821 Washington Street, Boston, MA 02111
Hotel deals
Hotel website
Special Offer
Rates from just $149!
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 13 more sites!
DoubleTree by Hilton Hotel Boston - Downtown
Professional photos View all
Browse nearby
DoubleTree by Hilton Hotel Boston - Downtown
Write a Review

444 reviews from our community

Traveler rating
    191
    169
    58
    18
    8
See reviews for
108
106
17
132
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (444)
  • Mar-May only
    (73)
  • Jun-Aug only
    (150)
  • Sep-Nov only
    (134)
  • Dec-Feb only
    (87)
All months
UK
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We drove from Gunstock ski resort and boy is it hard to find! The hotel has limited parking and the valet made it clear we only had 30 minutes to unload and check in. Check in was prompt and the cookies once again delicious! As Gold members we were given vouchers for a continental breakfast - but sadly this only... More 

Was this review helpful? Yes
Albany, United States
1 review
1 of 5 stars Reviewed 2 days ago NEW

no heat in the room for first night breakfast ordered for room service but never received noisy hallway during the night taxi cabs ripped us off for trip one and half miles away and took forever to get a cab

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
St. Louis, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Rooms are warm and comfortable, very clean! Modern furniture and a nice guide on the TV- you rarely see that anymore thanks! Alarm clocks have iphone/ipod docking stations. Showers were nice and have a laundry line to hand dry clothes. Closets have a good supply of hangers too! In room safes were available too- greatly appreciated! The hotel is still... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
New Haven, Connecticut
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Never made it past the lobby. There is only valet parking but there was nobody there. My companion had to go inside where he promptly walked out. It was a judgement call due to the uncleanly appearance. We were also under the impression that this hotel was in "downtown" Boston area close to attractions. It's actually in the center of... More 

Was this review helpful? Yes
DTHotel, Manager at DoubleTree by Hilton Hotel Boston - Downtown, responded to this review

Italiangirl826 - I am sorry to hear that you did not have a chance to enjoy our hotel. I apologize that our valet attendant and manager were not readily available at the time of your arrival to assist with your concerns. While we realize that our location doesn’t meet the needs of every traveler, most of our leisure visitors feel... More 

Pembroke Pines, United States
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

This hotel has the best staff, they are very polite, kind and attentive to your needs. This is my choice hotel. I am usually there monthly and the quality of service is always beyond acceptable. The staff is always pleasant and smiling.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Stamford, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

It was a very nice place, have been there before but wifi should be free for all. Our room had a door to the bathrrom but not to the toilet area so could only be used by one person at a time when the toilet area could easily be fitted with a door

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Worcester, MA
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

My sister and I spent last weekend in Boston for her birthday. I had gotten tickets to see "Motown" and wanted to be close to the Boston Opera House. We made our way in from Worcester and the valet quickly took the car. We checked in and were warmly greeted, by the desk clerk and the most delicious chocolate walnut... More 

Was this review helpful? Yes 1
Panama City, Panama
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I loved the location of the Double Tree downtown Boston, we walked everywhere and felt pretty safe. Its close to the Theater District, great restaurants, a few blocks form Boston Common and if you enjoy walking (and the weather allows you to) you can walk all the way to Quincy Market and the New England Aquarium. The hotel does not... More 

Was this review helpful? Yes 2
Portland, Oregon, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Even though this was a business trip and I did not have the choice of hotel, I couldn't have picked a better one. Great location in downtown Boston. Friendly staff, clean and tidy, and considering the unprecedented snow everyone was very accommodating.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Connecticut
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My husband booked double tree downtown Boston thinking this hotel had a pool as they show a hot tub and pool. We stayed from Thursday to sat. Hotel was ok. We asked where the pool was and they told us that we have to cross the roof and go to the ymca. We were shocked. Had to cross the roof... More 

Was this review helpful? Yes 5
DTHotel, Manager at DoubleTree by Hilton Hotel Boston - Downtown, responded to this review

Sweettenglish68, Thank you for taking the time to share your experience at our hotel. Unfortunately, the hotel does not have a fitness center or swimming pool, so we offer full access the Wang YMCA for guest access. The hotel is in the final stages of opening a small fitness center within the hotel, however, and like most downtown properties, we... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to DoubleTree by Hilton Hotel Boston - Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel Boston - Downtown

Address: 821 Washington Street, Boston, MA 02111
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Boston - Downtown 3.5*
Number of rooms: 267
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Hilton Hotels, Cheap Tickets, BookIt.com, Orbitz, Priceline, Hotwire, Agoda, getaroom.com, Hotels.com, Odigeo, TripOnline SA, EasyToBook and Tingo so you can book your DoubleTree by Hilton Hotel Boston - Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Boston - Downtown Hotel Boston
Hotel Style:
#27 Business Hotel in Boston
#38 Family Hotel in Boston
#43 Romantic Hotel in Boston

76 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
Hotel & grounds (13)
Viewed
Bathroom (3)
Viewed
View from room (2)
Viewed
Room/suite (4)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (52)
Viewed
Hotel & grounds (9)
Viewed
Business center/function rooms (4)
Viewed
Dining (5)
Viewed
Room/suite (19)
Viewed
Bathroom (4)
Viewed
View from room (2)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay