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DoubleTree by Hilton Hotel Boston - Downtown

3.5 of 5
821 Washington Street, Boston, MA 02111 (Downtown)
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DoubleTree by Hilton Hotel Boston - Downtown
Ranked #60 of 76 hotels in Boston
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585 reviews from our community

Traveler rating
    93
    251
    155
    64
    22
See reviews for
Families
108
 
Couples
153
 
Solo
48
 
Business
127
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Davenport, Iowa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 21, 2013 NEW

We stayed here for our last visit to Boston and were very pleased with the staff and location. The room was very nice and clean. We were able to lock bags early, get a phone call from Susie, a manager? at desk that our room was ready. When we went to room I wanted it to be a little closer... More

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Singapore
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed May 20, 2013 NEW

We paid US$250 a night for standard room and truly do not believe this hotel worth that much. Why are we not happy? (a) Safety - One of the night, a stranger knocked at our door past midnight identifiying himself as a security officer. Upon seeing this person, he was in his plaincloth and doubted his identity. We ignore him.... More

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Simsbury, Connecticut, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 19, 2013 NEW via mobile

We stayed for a weekend during graduation week. The hotel was booked and not equipped for all the folks trying to each breakfast at the same time. Very inefficient and chaotic. For 25 bucks per person for breakfast the service and quality of the the food should be much better.

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Toronto, Canada
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 18, 2013 NEW

Close to the theatre district and chinatown with multiple subway stops of different lines nearby. Breakfast at the hotel's restaurant, Wisteria, was average. There are 2 computers in the lobby with free wifi and connects to a printer that makes airline check in and printing boarding passes possible. To receive wifi in the rooms there is a fee, but there's... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 17, 2013 via mobile

We stayed here in November 2012 and had a great time. The staff was very friendly and the locatiOn was great. The "T" is right next door and a lot of tourist spots are in walking distance. At night I wouldn't recommend walking around by yourself but being from Chicago we knew this already. The rooms are a little on... More

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bourne
1 review
3 of 5 stars Reviewed May 15, 2013

room was comfortable size but it smelled like stale sweat. had a candle which helped a bit. the rugs and furniture need a good cleaning. staff was very friendly and helpful. might stay again for the location but would switch rooms next time if odor was bad like last time.

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Review collected in partnership with DoubleTree by Hilton

1 review
5 of 5 stars Reviewed May 15, 2013

I had a great experience at the hotel. The front desk clerk was very friendly and showed us a map of the city, and explained each of the areas of the city and where we could go for the best shopping (our main interest!). I love love love the warm cookie on arrival. It's such a nice treat! I also... More

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Review collected in partnership with DoubleTree by Hilton

Boston, United States
1 review
4 of 5 stars Reviewed May 14, 2013

The services provided by the reservation center were beyond absurd. The kept quoting a policy for "Advanced Purchases" when trying to tell us we could not alter the date and length of stay. If they had just listened, they would have seen that we were not trying to pay less or ask for a reduction..just trying to add days. they... More

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Review collected in partnership with DoubleTree by Hilton

Westminster, MA, United States
1 review
5 of 5 stars Reviewed May 14, 2013

I had surgery at Tufts Medical Center. I was there overnight. While I was there my wife stayed at the Doubletree. It is just across the street, so it was very convenient. The Doubletree has a special arrangement with Tufts for these situations. They were so helpful. We are very greatful...

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Review collected in partnership with DoubleTree by Hilton

Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 13, 2013 via mobile

Very good location, next to orange line T. Also within walking distance to almost everything. Room was very comfortable and staff was very friendly and efficient. We arrived early and the staff was very helpful in getting our room ready for early check in.parking at $43 is way too high!

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See 5 more reviews by Michael C for Boston
DoubleTree Suites by Hilton - Boston
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Hotel Summarization (Beta)

What travelers say

  • T stop(10)
  • Very friendly(10)
  • Great location(8)
  • Theater district(7)
  • Orange line(7)
  • Very comfortable(7)
  • Room service(6)
  • Freedom trail(5)
  • Front desk staff(4)
  • Parking lot(4)

Additional Information about DoubleTree by Hilton Hotel Boston - Downtown

Address: 821 Washington Street, Boston, MA 02111
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar/Lounge Business Center Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #60 of 76 hotels in Boston
Price Range: $$$
Hotel Class:3.5 star (3.5*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Hilton Hotels, Priceline, Tingo and Venere so you can book your DoubleTree by Hilton Hotel Boston - Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Boston - Downtown Hotel Boston
Doubletree Boston - Downtown Hotel
Doubletree Boston Downtown

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DoubleTree by Hilton Hotel Boston - Downtown
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