We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Hotel Boston - Downtown

Hotel deals
Hotel website
821 Washington Street, Boston, MA 02111
Special Offer
Rates from just $259!
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
DoubleTree by Hilton Hotel Boston - Downtown
Professional photos View all
Browse nearby
DoubleTree by Hilton Hotel Boston - Downtown
Write a Review

466 reviews from our community

Traveler rating
    203
    176
    60
    19
    8
See reviews for
112
110
19
143
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (466)
  • Mar-May only
    (94)
  • Jun-Aug only
    (150)
  • Sep-Nov only
    (134)
  • Dec-Feb only
    (88)
All months
Kuala Lumpur, Malaysia
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We were just here for a couple of nights for a weekend getaway. Nothing much to say except that they provided a gourmet tea/coffee maker (one of those famous chef ones!) but they didn't give us any coffee or tea! I found this rather bizarre especially for a renown hotel chain and it not being a budget hotel.

Was this review helpful? Yes
DTHotel, Manager at DoubleTree by Hilton Hotel Boston - Downtown, responded to this review

Rusnita2014, Thank you for taking the time to review our hotel. I am glad to hear that you enjoyed the appearance of our coffee maker, but may say it is quite embarrassing to hear that you didn't have any coffee or tea in your room! Our standard is to have these items in the room for our guests to enjoy,... More 

Madison, Wisconsin
Top Contributor
60 reviews 60 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The room was decent enough and the rate was reasonable . But there is simply nowhere within walking distance to get a good meal and the restaurant in the hotel is to be avoided at all costs. Food there could have been cooked by a junior high school student and is extremely over priced. What you might save on room... More 

Was this review helpful? Yes
DTHotel, Manager at DoubleTree by Hilton Hotel Boston - Downtown, responded to this review

Beth, I am sorry to here that our hotels location wasn't a good fit for your needs. While many of our guests find that our location is ideal with its proximity to public transpiration and walking distance to many of the city's top attractions, we recognize that it isn't the right fit for every guest. What's more disappointing to hear... More 

Naperville, Illinois
Top Contributor
429 reviews 429 reviews
47 hotel reviews
163 helpful votes 163 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

convenient location and a beautifully redone room. we looked out onto the central courtyard were in a corner, so the room was nice and quiet. the staff was helpful, and at breakfast the pancake/omelet maker was really great.

Was this review helpful? Yes
klang
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

It's a very clean and nice hotel! Value for the money we've paid (usd100 per night). Subway station is just next to the hotel (1 min walk). 10 min walk to Chinatown and food/shopping area! Will definitely recommend this hotel and will visit again if ever I go back to Boston again!

Was this review helpful? Yes 1
DTHotel, Manager at DoubleTree by Hilton Hotel Boston - Downtown, responded to this review

Jessicatan, Thanks for taking the time to give us a great review! Happy to hear you had a good stay and great time in Boston! Safe Travels, Dale Johnson Director of Operations More 

Westfield, New Jersey
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

Made a last minute decision to attend tradeshow.Suprised to see hotel was convenient to venue. Outstanding, efficient staff greeted me with an unexpected upgrade upon arrival. Would definately stay in this hotel next time in Boston. FYI very close (walking distance) to Chinatown and great food.

Was this review helpful? Yes
DTHotel, Manager at DoubleTree by Hilton Hotel Boston - Downtown, responded to this review

RichardP, Thanks for the great review! And what a great tip, Chinatown has some amazing restaurants, and typically much less expensive than other neighborhoods! Best, Dale Johnson More 

Annapolis, United States
1 review
5 of 5 stars Reviewed 1 week ago

We ended up stuck in Boston at 2am due to flight delays and a missed connection. Although it was pricey, I called Hilton and managed to get a reservation at this DoubleTree. I can't imagine a better experience. For three weary travelers who had been manhandled by JetBlue, the staff welcomed us at 3AM with a warm cookie, bottled water,... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DTHotel, Manager at DoubleTree by Hilton Hotel Boston - Downtown, responded to this review

Erika, Sorry to hear that you were stuck in Boston, but we couldn't imagine a better city to be stuck in! Thanks for the 5 stars, we are so glad that we were able to make your time of distress a little more bearable. Safe Travels, Dale Johnson More 

New Hampshire
Top Contributor
54 reviews 54 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

A family member needed emergency surgery at Tufts University Medical Center and it was suggested we stay "across the street" at Doubletree. What a great choice. Not only were they kind enough to offer a discounted price due to the medical emergency but found us an accessible room on short notice on a Friday night. Area was clean and safe... More 

Was this review helpful? Yes
DTHotel, Manager at DoubleTree by Hilton Hotel Boston - Downtown, responded to this review

NHYankees - Happy to hear that we were able to make your time in Boston a little more enjoyable. It's tough to be away from home during an emergency, and I so happy to hear that we make that time a little more comfortable for you. Best Wishes, Dale Johnson Director of Operations More 

Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is a 2 min walk to the orange line subway and the silver line bus which will get you anywhere in Boston. It is also about a 15 min walk to Faneuil Hall and various parts of the Freedom Trail. The staff was very nice and helpful. The room was a comfortable size and was very clean. I... More 

Was this review helpful? Yes
DTHotel, Manager at DoubleTree by Hilton Hotel Boston - Downtown, responded to this review

Slash - Awesome review, thanks for the *****! Glad that you have a great time in Boston, and we cant wait to host you again! Safe Travels, Dale Johnson Director of Operations More 

Colorado
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this Doubletree during a business convention because it was a listed convention hotel. The convention was at Copley Plaza which is a 25 min walk one way. The front desk was very, very helpful and friendly. The room was nicely appointed, spacious and quiet. The hotel is located near Chinatown and Tufts. I had breakfast in the... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
San Leandro, California
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been coming here for 5 years with a group of 10 + and the reason we keep coming back is because of the excellent service and friendly atmosphere of the staff here. Touriya Kebass is always a bright smile and ready to serve at the front desk along with Evaldo at night. For Catering Danny Dwyer is the... More 

Was this review helpful? Yes
DTHotel, Manager at DoubleTree by Hilton Hotel Boston - Downtown, responded to this review

Nicholas - Thanks for the awesome review! We are very proud of our team and how they treat our guests! And thank you for our loyalty to our hotel, we will see you next year for the show! Dale Johnson Director of Operations More 

Questions? Get answers from hotel staff and past guests. Ask a question

77 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
Hotel & grounds (13)
Viewed
Bathroom (3)
Viewed
View from room (2)
Viewed
Room/suite (4)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (53)
Viewed
View from room (2)
Viewed
Room/suite (19)
Viewed
Dining (5)
Viewed
Hotel & grounds (10)
Viewed
Bathroom (4)
Viewed
Business center/function rooms (4)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question