We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Hotel Boston - Downtown

3.5 of 5 821 Washington Street, Boston, MA 02111
Hotel deals
Hotel website
Special Offer
Rates from just $139!
#42 of 77 Hotels in Boston
241 Reviews 4 of 5 stars
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
DoubleTree by Hilton Hotel Boston - Downtown
Professional photos View all
Browse nearby
DoubleTree by Hilton Hotel Boston - Downtown
Write a Review

241 reviews from our community

Traveler rating
    102
    85
    39
    10
    5
See reviews for
68
44
10
75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Boston, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

This hotel was Very accommodating. The staff members were very sweet. Excellent room service. Very comfortable room. The only down side was that 1 of the 2 elevators was broken so it took a while to go up and down without using stairs. This wasn't horrible because there are only six floors.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DTHotel, Manager at DoubleTree by Hilton Hotel Boston - Downtown, responded to this review

Nehika, Thanks for the review! Sorry that the elevator was down. There was a delay in getting the part we needed for the repair, but we are happy to report that the part arrived, and both elevators are up and running! Have a great weekend! Dale Johnson Director of Operations More

Nebraska
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed 4 nights and the hotel was everything we expected from a Hilton property. We got a great rate through Hilton Honors and an AARP discount during a time when all the other hotels in the area were outrageous. Very nice, newly updated, clean rooms, outstanding customer service, and free breakfast buffet each morning. Perfect location literally a few... More

Was this review helpful? Yes
DTHotel, Manager at DoubleTree by Hilton Hotel Boston - Downtown, responded to this review

MarkOmaha - Thanks for the great review! Glad you had a great stay in Boston! Dale Johnson Director of Operations More

Dallas, Texas
Top Contributor
119 reviews 119 reviews
22 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is in a convenient location right downtown, close to the subway. I only spent one night here. Room was fine. I did not eat breakfast there because I had an early flight. Valet parking is expensive.

Was this review helpful? Yes
Greer, South Carolina, United States
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 5 days ago NEW

We were in Boston for 2 nights and the hotel was fantastic. We had a two room suite on sixth floor that was both relaxing and comfortable. The hotels staff from bell hop, front desk, etc was very friendly and accommodating. They offered help on select places to visit and directions. I would stay there again for business or personal... More

Was this review helpful? Yes
Dracut, Massachusetts
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I have to say since we have been here since 9/3 we have received nothing but great help, especially from Albion. He has done everything he can to continue to extend our stay day after day. We needed a great hotel close to the hospital and this is right across the street. The parking garage is right next to the... More

Was this review helpful? Yes
Covina, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Hotel room itself was nice. Air conditioner is noise; some might have a hard time sleeping due to the noise from air conditioner. Bellman's desk is on separate floor fro lobby and not well manned - inconvenient. Just a so-so hotel; nothing special about the place.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 5 days ago NEW

My husband was in the hospital across the street with some major surgery and I needed a place that was safe and the Doubletree provided me that place everyone was pleasant and gracious to me in all places. Room service, restaurant and desk help.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Champaign, IL
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here for two nights on a recent vacation. It was a good value costing a bit less than similar hotels in Boston. Location near Chinatown is good, still walkable from many of the sightseeing spots (or a short cab/T ride if you prefer). The building was an old school house according the the front desk staff that checked... More

Was this review helpful? Yes
Fort Collins, CO
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice hotel, convenient location, great service, maintenance issues. Only one elevator working VERY slowly. Need new carpeting in hallways. Rooms have been updated nicely, but bathrooms are small and showers/bath still need work.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Boston, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hotel is located near city centre. I enjoyed the quiet and clean room, as well as the excellent service by the hotel staff. Elevator bit too slow. A bike station nearby allows for moving around easily.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage DoubleTree by Hilton Hotel Boston - Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to DoubleTree by Hilton Hotel Boston - Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel Boston - Downtown

Address: 821 Washington Street, Boston, MA 02111
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Boston - Downtown 3.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Orbitz, Hotels.com, Priceline, Tingo, Cheap Tickets, Agoda, Odigeo, TripOnline SA and Otel so you can book your DoubleTree by Hilton Hotel Boston - Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Boston - Downtown Hotel Boston

53 photo of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1)
Viewed
Room/suite (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (53)
Viewed
View from room (2)
Viewed
Room/suite (14)
Viewed
Dining (4)
Viewed
Hotel & grounds (9)
Viewed
Bathroom (4)
Viewed
Other (20)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Boston with
any amenities