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All 77 Boston hotels

DoubleTree by Hilton Hotel Boston - Downtown

3.5 of 5 Hotel   |   821 Washington Street, Boston, MA 02111
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77%
Ranked #50 of 77 hotels in Boston
A recent review
4 of 5 stars reviewed yesterday
theblackdon4life Baltimore, Maryland
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  • Reviews (168)
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  • Room tips (23)
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168 people have reviewed this hotel

Traveler rating
    66
    66
    23
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    5
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39
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
Baltimore, Maryland
1 review
4 of 5 stars Reviewed yesterday NEW

Listed below are the several comments concerning Surant: - Polite - Honest - Respectful - Courteous - Helpful He provided great service throughout my stay at the hotel. He quickly briefed me of the area and all the activities in the local area. Great job!

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Chicago
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel was near the conference I was attending, easy to get to desirable locations--Boston Commons, Newbury Street, several different subway lines. While not having their own facilities for pool and so forth, they were connected to the YMCA which was easy to make use of. Breakfast buffets were of good quality. Staff was friendly and helpful. I was given... More

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Sheffield, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Arrived after a long flight and the doorman didn't even open the door or help us with our bags. Were given free hot cookies when we checked in, which was nice. Hotel is nothing special. It has everything you want, but doesn't stand out in any way. On the second morning of our 3 night stay, the alarm clock went... More

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Puerto Rico
1 review
5 of 5 stars Reviewed yesterday NEW

I must say i was blown away. My husband and 3 year old daughter took a 3 day getaway to Boston while visiting my parents in NY (i live in PR) . When I arrived to the hotel To do checked in I was received byTouriya she was amazing she welcome us very friendly gave my 3 year old a... More

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Presque isle
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel us right in the heart of Boston, so it is a great location. The people at the front desk were very accommodating and helpful! The rooms were clean and nice . Best hotel I've stayed in (granted I've been to about 20+ ever)

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Presque Isle, Maine
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Albion and Olga greeted me at the front desk and they were both extremely friendly and helpful. I couldnt have asked for a better set of staff to work with. The rooms were great but the warming and friendly attitudes of Albion and Olga are what will bring me back!

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wrobobrad
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is in a great location and the rooms are clean and modern. Of particular note is the great service at this hotel. Long story short, I had a mix up in my reservation and thankfully Olga at the front desk tirelessly helped me resolve everything. I would definitely stay here again and recommend it to anyone traveling in... More

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Groton, Massachusetts
Top Contributor
261 reviews 261 reviews
50 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Not the Ritz or Four Seasons but a really nice hotel in a great location. The room (for the price) was excellent - contemporary style and very comfortable indeed. Staff were very helpful and friendly, some nice quiet public spaces. Literally next door to Tufts Medical Center which means you are in walking distance of both Chinatown/Downtown Crossing and Copley... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Olga and Albion are the superheroes of service. They saved the day in every shape and form. If every hotel had this kind of service, I'd live in hotels instead of my home. Pleasant, funny, and energetic, they made my stay an unbelievable experience from the moment I walked in.

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Albion and Olga were extremely helpful in getting us two cots because we couldn't get two double rooms. They really went above and beyond to help me throw my brother a great bachelor party! I highly recommend this hotel to anyone looking for a great place to stay in Boston!

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Additional Information about DoubleTree by Hilton Hotel Boston - Downtown

Address: 821 Washington Street, Boston, MA 02111
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Boston - Downtown 3.5*
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Also Known As:
Doubletree Boston - Downtown Hotel Boston

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Amenities

Bar / Lounge Business Center with Internet Access Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#38 Business Hotel in Boston #51 Romantic Hotel in Boston
Hotel Class
Number of rooms
267

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