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DoubleTree by Hilton Hotel Boston - Downtown

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821 Washington Street, Boston, MA 02111
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DoubleTree by Hilton Hotel Boston - Downtown
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668 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wilmington, North Carolina
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great hotel close by to all Boston attractions, was able to walk almost everywhere.. Fanuel hall, aquarium, Boston common (even though our feet hurt at the end of the day). Modern room, comfortable bed, friendly staff that know the area, yummy cookies.

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Winterport, United States
5 of 5 stars Reviewed yesterday NEW

Impressed with the friendly attitude. Clean, good sized rooms and a great price. Location to Tufts was excellent. We did get a little turned around trying to find out door on tremont street though. xxxx

Review collected in partnership with DoubleTree by Hilton

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Harrisburg, Pennsylvania
Level Contributor
200 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great stay! Best rates in downtown Boston. Service was excellent. When we requested assistance, everyone was quick to offer help. The rooms have been recently redecorated and the bedding is first class. Convenient to everything, Freedom Trail, restaurants, shows, etc. Only a short walk to the Orange T. We parked our car (offsite has better rates) for the entire stay... More 

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DTHotel, Manager at DoubleTree by Hilton Hotel Boston - Downtown, responded to this review

Charles, Thanks for the awesome review! I am so glad that you enjoyed our recently renovated rooms and that our team shined! We would love to host you on your next trip to Boston! Dale Johnson Director of Operations More 

Little Rock, United States
5 of 5 stars Reviewed 3 days ago NEW

I was exhausted and starving after a stressful transport so I was ready to get checked in, eat something, and get to bed. Check in process was quick and easy. The cookie was awesome and made waiting for my food to be delivered a little more pleasant. I arrived very late at night so I asked Hotel staff where I... More 

Review collected in partnership with DoubleTree by Hilton

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DTHotel, Manager at DoubleTree by Hilton Hotel Boston - Downtown, responded to this review

Stephanie - Thank you for taking the time to share your experience at our hotel! We are so pleased to hear that our friendly team helped make the life of a weary traveler a little easier! :) It sounds like you had a quick trip, we hope you can come back and enjoy our hotel again! Dale Johnson Director of... More 

Columbia, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Despite complaining everyday for my entire 5 day stay my TV problem was never resolved. The daily parking fee was $49.00 which seems a little excessive especially given the room charge. Most hotels where I stay parking is a perk for staying.

Review collected in partnership with DoubleTree by Hilton

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DTHotel, Manager at DoubleTree by Hilton Hotel Boston - Downtown, responded to this review

Robert, Thank you for letting us know about your recent stay. I apologize for the issue with your television. We recently upgraded our system to all HD channels, and are working with our vendor on the issue with the signal strength to support the HD content. We appreciate your patience and your business. I hope we can host you again!... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I loved this hotel! Stayed for 4 nights in August. We slept very well each night and didn't hear a sound from other guests. The location is ideal and everything we wanted was just a short walk away including Boston Common, China Town, the theatres and the transportation centre, which is where many day trips depart from. The room was... More 

Was this review helpful? Yes 1
DTHotel, Manager at DoubleTree by Hilton Hotel Boston - Downtown, responded to this review

Leonie, Thank you for the awesome review of our hotel. We are so happy that you liked the recently renovated rooms and that our hotels location met your needs! I couldn't be more proud to hear of the excellent service our team delivered to you. Our goal is to be the friendliest hotel in Boston and it sounds like we... More 

2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Great Hotel with very friendly staff, amazing breakfast and large clean rooms. The front desk staff were always willing to help, in particular Albion who we think went the extra mile for us. The breakfast was made extra special by the Waffle/Pancake and omelette chef, who cooks everything fresh to order. The location is good, close to the subway, theatres... More 

Was this review helpful? Yes
DTHotel, Manager at DoubleTree by Hilton Hotel Boston - Downtown, responded to this review

Ian - Thanks for the fantastic review, we are so happy that you enjoyed your stay! Albion is a great team member, we are lucky to have him on our team! Dale Johnson Director of Operations More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

Met a group of girl friends for a trip to Martha's Vineyard, stayed in Boston at the Doubletree it was great. Lots of places to eat, shop and enjoy within walking distance of the hotel. The is also a hospital located directly across the street, one of the ladies in my group became ill and we had to use the... More 

Review collected in partnership with DoubleTree by Hilton

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West Warwick, Rhode Island
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Great Hotel and location You will love this hotel near the Theaters great parks and the Train is near there. Service was excellent and willing to help with directions. Nice area to drink and whine down love the atmosphere

Review collected in partnership with DoubleTree by Hilton

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boston, United States
1 review
1 of 5 stars Reviewed 6 days ago NEW

with autism adults i felt that they could of cared...we could of had a better room with double beds and i felt that the living room bed could of been more comfable...i felt that the room location could of been in a better place without noises...i felt that they should of use my business cred card for the trip

Review collected in partnership with DoubleTree by Hilton

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