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All 77 Boston hotels

DoubleTree by Hilton Hotel Boston - Downtown

3.5 of 5 Hotel   |   821 Washington Street, Boston, MA 02111
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77%
Ranked #51 of 77 hotels in Boston
A recent review
5 of 5 stars reviewed yesterday
Paul C
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  • Reviews (159)
  • Photos (44)
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  • Room tips (19)
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159 people have reviewed this hotel

Traveler rating
    61
    64
    21
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Olga and Albion are the superheroes of service. They saved the day in every shape and form. If every hotel had this kind of service, I'd live in hotels instead of my home. Pleasant, funny, and energetic, they made my stay an unbelievable experience from the moment I walked in.

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Albion and Olga were extremely helpful in getting us two cots because we couldn't get two double rooms. They really went above and beyond to help me throw my brother a great bachelor party! I highly recommend this hotel to anyone looking for a great place to stay in Boston!

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We arrived to be pleasantly greeted by Albion and Olga. The service they provided helping us quickly get set up and giving us great tips on popular places to visit was extraordinarily helpful! Definetly made me want to be a repeat customer!

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Bangor
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Olga and Albion both helped us through the check in and exceeded expectations! Great customer service and very helpful. Rooms and location are great but the customer service I got from these two will make me a repeat customer!

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Boston, United States
1 review
5 of 5 stars Reviewed yesterday NEW

When I arrived hotel, the staff members were friendly greeted with me was happy to help me out where and how to check-in the place. the room was clean, and hotel restaurant food was excellent. When I try to go out the door, the staff member was happy to hep ask do I need take a taxi, then they were... More

Review collected in partnership with DoubleTree by Hilton

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Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed yesterday NEW

my family and I were touring boston and had a great nights stay at this hotel . thumbs up to Sumant at the front desk who was incredibly accomodating and friendly! hotel was in a great location . parking convient also

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Hicksville, New York
1 review
4 of 5 stars Reviewed 2 days ago NEW

Please try to get parking lot near by , I was refused because I had bigger Van vallet asked $92.00 for parking. Everything else was fine, even though my room was not avalible when I got there. So I ended up paying at that moment. Albien was great at front desk.

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New York City, New York
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

There was an issue with my one-night 9-room reservation (booked as single kings when I needed two double beds). Albion and Olga went to every length to ensure that everything worked out quickly, easily and painlessly - and the room they upgraded me to for my trouble was amazing. I can't recommend this hotel enough.

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1 review
2 of 5 stars Reviewed 4 days ago NEW

If you need to visit Tufts Hospital, great location. However, restuarant staff very disorganized, not enough food for buffet, servers not helpful to each other. Rest. manager did nothing but hold the floor down. Had to ask hotel staff for the top sheet for the bed. Desk clerk said it was normal to only have a fitted sheet and comforter.... More

Review collected in partnership with DoubleTree by Hilton

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Miami Beach, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

I recently stayed a quick overnight after a missed connection at Logan Airport. I thought I would treat myself to a nice, big bed and a solid few hours of sleep before catching my flight out first thing the next morning. The rooms are big, stylish, clean and comfortable - everything I would expect from a Hilton brand hotel. The... More

Review collected in partnership with DoubleTree by Hilton

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Additional Information about DoubleTree by Hilton Hotel Boston - Downtown

Address: 821 Washington Street, Boston, MA 02111
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Boston - Downtown 3.5*
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Also Known As:
Doubletree Boston - Downtown Hotel Boston

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Amenities

Bar / Lounge Business Center with Internet Access Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#39 Business Hotel in Boston #51 Romantic Hotel in Boston
Hotel Class
Number of rooms
267

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