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Royalton Suites

254 Newbury Street, Boston, MA 02116
Royalton Suites
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23 reviews from our community

Traveler rating
    5
    2
    4
    4
    8
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3
8
1
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Virginia Beach, Virginia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 22, 2013

I have never written a review of a hotel before, or any business for that matter, but the Royalton achieved such a degree of poor quality that I was inspired to write. Please do yourself a huge favor and do NOT stay at this hotel. I booked a room for a business trip and left an hour after checking in.... More 

Was this review helpful? Yes 4
Rotterdam, The Netherlands
Top Contributor
77 reviews 77 reviews
58 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed January 27, 2013

I have very mixed, but overall negative, feelings about this hotel. The location is great, Newbury street is attractive and the hotel is very close to the Heynes Convention Center and the underground station. There is a small but adequate Italian (super)market just across the street (with a nice wine cellar). My room – I was on the top floor... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 4, 2012

The hotel (hostel) is in a very nice area of Boston, the problem is that the price is so high (320 dollars/night) that you don't expect to enter in such a messed up room! The check-in is at 15 (when every other hotels are ready maximum at 12) when you get inside the room you realized that you would spend... More 

Was this review helpful? Yes 1
Basel, Switzerland
Contributor
16 reviews 16 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 11, 2012

I was booked here for two nights but stayed for only one, I would not have stayed for one night but I arrived late at night from a transatlantic flight. The hotel (hostel is more accurate) is very run down, the staff all seam to be students, the rooms whilst admitedly quite large (I stayed in no 7) are very... More 

Was this review helpful? Yes 2
Oamaru, New Zealand
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 20, 2012

This is an older building and makes moving around to 'wherever you want to go' without driving quite easy. There are lots of lovely lively eateries in the vicinity. The property itself is well, older. There is no lift so try being a 65++ International travellor and luggin gyour bags up to the top floor. We had a wonderful feel... More 

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 15, 2012 via mobile

Stayed here one night on the top floor. There were no blinds on the ceiling window and insufficient blinds on windows. The light came through strong from 5am making it impossible to sleep. room was clean and spacious, night staff was difficult to communicate with and slow to get us checked in. Front door of hotel is locked at night... More 

Was this review helpful? Yes 2
Boston, Massachusetts
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 10, 2012

Somehow in my hotel searching, this came up as a great boutique to stay. So I booked it for a business trip. When I arrived, they had gotten the date of my PRE-PAID reservation wrong and were overbooked and out of rooms of the type I booked. They did offer me a "twin" - when they showed it to me,... More 

Was this review helpful? Yes 4
Dubai, United Arab Emirates
Contributor
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 18, 2012

This is a house "converted" (in the loosest sense of the word) into a hotel. Rooms are extremely badly soundproofed, furnishings are the sort of thing you would have proudly bought in your first home. And as Cliff G pointed out, no restaurant/bar or elevators to get your luggage to your rooms. So if you want quirky, what-is-it-like-to-live-in-Boston experience, go... More 

Was this review helpful? Yes 3
Red Bank, New Jersey, United States
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed April 24, 2012

Far more expensive than a similar size room in NYC. No parking near the hotel, and surprise: cash only! Pillows were awful, no phone to the front desk. No elevator. Was awoken numerous times, the first at 11:45 am by loud voices in the next room. When we yelled to quiet down, a voice yelled back "I'm the night manager... More 

Was this review helpful? Yes 3
Raynham, Massachusetts
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 6, 2012

My family spent the night at the Royalton Suites on New Year's Eve. It was the prfect location for all the First Night celebrations in Boston. I loved that the rooms were so different and the architecture was really nice. My sister was upgraded to the nicest Suite #10, it was huge and beautiful. We loved bringing in the new... More 

Was this review helpful? Yes 1
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