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W Boston

4.0 of 5 100 Stuart Street, Boston, MA 02116
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W Boston
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W Boston
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828 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for W Boston
See the most recent reviews
Rye, New York
1 review
3 of 5 stars Reviewed July 9, 2012

Really agree with many of the reviews but I think Starwood needs to focus on the daily cleaning procedures. My wife and I stay at starwood properties from 20 to 30 stays a year and every time when we come back to a cleaned room you feel that it is clean. However, at the W, it looks like the beds... More 

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MGabree, Director of Operations at W Boston, responded to this review

Sorry we missed the mark. Thanks for the constructive feedback though. Let me know if I can turn this around and win your business for your next Boston visit. More 

Toronto, Ontario
Top Contributor
107 reviews 107 reviews
65 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed July 9, 2012

Stayed here for business since it's not likely I could afford if for a personal trip. Good location - close to the T and within walking distance of a lot of places downtown. Lots of restos and coffee shops nearby and good shopping. Good fitness centre, great service overall at the hotel from checkin to little requests, and good attention... More 

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MGabree, Director of Operations at W Boston, responded to this review

Sweet! Thanks for the great review. Hope to see you again soon. More 

Marshall, Virginia
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 9, 2012

Although I am Starwood Platinum, I dont generally stay at W. Based on the location in Boston and having my wife along I gave it a try. The staff was great, the room upgrade much appreciated, the breakfast food and service excellent. Other reviewers note the mesh "artwork"? "separation" ? between the bed and bath. This along with the uncomfortable,... More 

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MGabree, Director of Operations at W Boston, responded to this review

Thanks for the solid review. Platinum guests are always taken care of here! More 

dubai
Top Contributor
52 reviews 52 reviews
49 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 7, 2012

Nice rooms - fairly large and very comfortable bed. Good and fast food on room service. Gym is excellent - standard W gym but in a relatively large space. Great service.

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MGabree, Director of Operations at W Boston, responded to this review

Awesome! Glad you enjoyed - see you again soon. More 

Jersey City, New Jersey
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 2, 2012

My colleagues and I checked into the W Hotel for a business trip in Boston. Everyone was incredible friendly. The rooms were GORGEOUS. I loved the ipod/iphone speaker/dock/charger. Easy to charge our phones/set our alarms/listen to music. We had to go to a lot of different areas for our work while we were in Boston. One of the best parts... More 

Was this review helpful? Yes 1
MGabree, Director of Operations at W Boston, responded to this review

WOW! We sell condos too, if you want to move in for good! Thanks for the fabulous review. More 

Sydney, NSW
Top Contributor
60 reviews 60 reviews
39 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed June 29, 2012

This was not my first stay at a W Hotel - check my previous reviews. If you like the format, you will take comfort in the consistency of the brand and service. For me, it just seems to be more about style, rather than substance. The bar looked stylish, and was certainly well-attended. Staff were well presented, and friendly. BUt... More 

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New York
Contributor
14 reviews 14 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 28, 2012

Just returned from a 3 night stay at the W Boston. Standard room...very clean. Nice view. Hotel centrally located. SERVICE is EXCELLENT. The bathroom "wall" is very weird though. Not enough to make me avoid the hotel, but really it is weird. You literally can see everything when the bathroom light is on. I'd take that into consideration depending on... More 

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Management response:

Thanks for the great review. Sounds like a fun 3-night stay. Let's do it again soon! More 

London
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 23, 2012

So due to a work related assignment, I found myself, after a seamless BA flight and the most extraordinarily friendly exchange with passport control at Logan Int., in the swanky yet business like W Hotel on Stuart Street in Boston. The first thing you'll notice, after the very, very short taxi ride, are the guys who stand outside the front... More 

Was this review helpful? Yes 1
Management response:

Wow - anything else!? Awesome review. Thanks for taking the time to provide the ultra detailed feedback. More 

Dallas, TX
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 18, 2012

We stayed at the W Boston 05/10 - 05/13. The location is great. The staff was great (except loss prevention... details to come). The room was nice and spacious for a "city" hotel. They were very accommodating, as we were traveling w/ our 2 yr old son.... crib and mini frig were provided as requested. They were also able to... More 

Was this review helpful? Yes 2
MGabree, Director of Operations at W Boston, responded to this review

Thanks for your review, ckvu I’m so glad that you and your family enjoyed our spacious rooms and great Talent. I’m also glad that we were eventually able to locate your camera charger and battery, and return them to you. I’m sorry that this process took longer than it should have; please accept my personal apology once again. I look... More 

pacific palisades, CA
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 17, 2012

I will never darken the door of this hotel again. From the unitelligible front desk clerk who continued to say the same phrase, with out explaination, to my husband who was very confused, she was offer to let us "Go Green" by not having our room cleaned or sheets changed while we stayed. Though we could have additional towels sent... More 

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Very nice(10)
  • Great location(6)
  • Theater district(6)
  • Friendly and helpful(3)
  • Most comfortable(3)

Additional Information about W Boston

Address: 100 Stuart Street, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — W Boston 4*
Number of rooms: 235
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Starwood, Orbitz, Priceline, Travelocity, Despegar.com, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your W Boston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
w Boston Hotel Boston
Hotel Style:
#2 Green Hotel in Boston
#10 Spa Hotel in Boston
#20 Luxury Hotel in Boston
#27 Romantic Hotel in Boston
#30 Family Hotel in Boston
#32 Business Hotel in Boston

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