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W Boston

#30 of 77 Hotels in Boston
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100 Stuart Street, Boston, MA 02116
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W Boston
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861 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for W Boston
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Sandy Springs, Georgia
Top Contributor
58 reviews 58 reviews
36 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed September 26, 2012

I will get right to the point. This is a nice place to stay in an overall great location. It is a typical W in style, which is contemporary and lively, with an overall modern feel. While I understand this is supposed to be a “boutique” like concept, I would not really call it that based on several boutique hotels... More 

Was this review helpful? Yes 1
MGabree, Director of Operations at W Boston, responded to this review

Thanks for the comprehensive review! See you again soon. More 

New York City, New York
Top Contributor
55 reviews 55 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 25, 2012

W Boston has all the normal ammenities one expects from the SPG chain. The real reason to stay here is that the hotel is walking distance to the South End, Boston Common, and Newbury shopping district. You will be steps from all the best dining, historic attractions, and parks the city has to offer. Worth the price for the comfy... More 

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MGabree, Director of Operations at W Boston, responded to this review

You summed it up! Let's do it again soon. More 

Wilton, CT
Contributor
14 reviews 14 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed September 24, 2012 via mobile

Was up visiting our daughter who just started college in Boston. The staff was helpful from the moment we pulled up to the valet. Doors were openned, check in was speedy, concierge helped us pick a restaurant, and a midnight snack in our room when we got back from dinner. Couldn't have asked for more. The only complaint is the... More 

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MGabree, Director of Operations at W Boston, responded to this review

I'm so glad that you had a great stay. And I'm working on the lights. Promise. More 

New York City, New York
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 24, 2012

I have stayed a few times and each time was a pleasant experience. The rooms are spacious and very modern. The beds are incredibly comfortable. There is no separate door for the room to the shower which could be awkward for groups sharing the room. The room service is insanely overpriced but delicious.

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MGabree, Director of Operations at W Boston, responded to this review

Thanks for your repeat business, Nissin. Ask for me next time so I can put a name with a face. More 

Durham, North Carolina
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 24, 2012

This hotel is in a great location, and has nice amenities and a cool 70s-modern aesthetic, but is more than I like to spend on a hotel. We stayed for 1 night as part of a wedding block, and it was very convenient to the reception venue (Citicenter - around the corner, which was beautiful!). Staff was friendly, but a... More 

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MGabree, Director of Operations at W Boston, responded to this review

Fair critique (except for the pretentiousness!). The Whatever/Whenever experience takes some getting used to for some. If you decide to give us a second chance, ask for me personally. More 

Bronx, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 20, 2012

Checked in for just a night traveling by myself for leisure and boy did this property exceeed my expectations! I have stayed at many other W's and thought to experience this one in Boston. The staff knew that I was a New Yorker and welcomed me with the most thoughtful amenity and card. I booked a Cool Corner room and... More 

Was this review helpful? Yes 1
MGabree, Director of Operations at W Boston, responded to this review

Your review rocks - thank you! See you again soon. More 

London, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 20, 2012

My family and I occupied 3 rooms for 5 nights at the W Boston. It was an underwhelming experience. No-one was actually rude to us, but the attitude of the staff was casual - falling far short of the attentive service you'd expect from a hotel that reckons it's 4 star. The decor is clearly aiming at 'trendy' but missing;... More 

Was this review helpful? Yes 1
MGabree, Director of Operations at W Boston, responded to this review

Please accept my personal apology for the poor experience. I'm committed to keeping you as a W Boston customer so please give me a call to discuss how I can make this up to you. More 

Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 15, 2012

I stayed here for 2 nights before doing a course at Harvard Business School. After the long flight from Oz I needed to re-charge the batteries before my course. The W as always took care of my every need. I would like to say a special thanks to the lady (wish I got her name) at Concierge who organised me... More 

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MGabree, Director of Operations at W Boston, responded to this review

Right on, Trent! Thanks for the review. Let's do it again soon. More 

United Kingdom
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed September 12, 2012

We were able to book a favourable rate with Amex and found our stay to be more than adequate if a tad impersonal. Clean room, upgraded to corner suite as we belong to Starwood Preferred. The room we were originally assigned was disappointing but we got over it with our upgrade! Did not do breakfast as we were on a... More 

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MGabree, Director of Operations at W Boston, responded to this review

Glad you enjoyed. Come back soon! More 

Virginia Beach, Virginia
Contributor
17 reviews 17 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 11, 2012

The staff defined their hotel as non eventful in the robotic way tthey welcomed us to the facility. Room was trendy and had spacious entry. The noise level is a problem. Between the loud air unit , clanky noises outside of the room, and the elevator across the hall, sleep is made difficult. However, the hotel is centrally located to... More 

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MGabree, Director of Operations at W Boston, responded to this review

Sorry we fell short of meeting your expectations. Give me a call if I can somehow make up for the lackluster experience. More 

Hotel Review Summarization

What travelers say

  • Very nice(10)
  • Theater district(6)
  • Great location(4)
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