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W Boston

#30 of 77 Hotels in Boston
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100 Stuart Street, Boston, MA 02116
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W Boston
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W Boston
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890 reviews from our community

Traveler rating
    432
    267
    112
    51
    28
See reviews for
133
319
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Birmingham, Alabama
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Booking: straight forward and easy online. Check-in: Frank and Danielle(I think) helped me out - they were super pleasant and patient - gave me an upgrade I presume for my Gold status and spent quite a bit of time trying to get my Keyless card (using my phone) to work. They said it was new and I was a willing... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

My wife and I stayed here while in town to run the Boston Marathon, and we couldn't have had a better experience. The staff was friendly and always willing to help out, no matter what the request. The room was spacious and yet cozy. We felt at home during our 4 nights, and I don't know what else you could... More 

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Altarnun, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Looking back at holiday photos prompted me to write this article albeit rather belatedly. My wife and i visited the United States of America last September and our first port of call for a few days, was the city of Boston. Travelling independently, we selected the W hotel for our stay, and many weeks before our arrival, we exchanged emails... More 

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Onsted, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at the W Boston using 20,000 StarPoints/night for the Boston Marathon weekend. Unfortunately, I was not offered an upgraded room even though I'm a 100-night Platinum member, but the hotel was 100% full due to the marathon. The staff did a great job accommodating the extra people and offered several complimentary amenities for the marathon including water/towels in... More 

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Springfield, Illinois
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed at this property for one night. I booked through expedia and reserved a larger room with two queen beds. The check-in staff were friendly and efficient and the doormen were friendly if a little too familiar. The room on the 7th floor was ok, a little on the small side and the decor is beginning to look a... More 

Was this review helpful? Yes 1
GurkiSinghGM, General Manager at W Boston, responded to this review

Hi Ilovelinux, Thank you for taking the time to write your review. W Boston is located in the heart of the city, in the middle of a thriving nightlife scene. While many of our weekend guests enjoy the close proximity to everything Boston's nightlife has to offer, those looking for a more quiet experience are better situated on the other... More 

Boston, Massachusetts
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My company and I held a week long meeting at the W in Boston at the height of the Boston snowstorm. In fact we were all there during the blizzard that shut the whole city down. Not only did the hotel have an incredible modern and luxurious feel to it, but during the blizzard the staff took care of our... More 

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GurkiSinghGM, General Manager at W Boston, responded to this review

Hi RJB284, Your review made my day! Thanks for joining us at W Boston. I'm so glad to hear you enjoyed your stay with us during one of the worst Boston blizzards in recent history. I'm incredibly proud of our staff here, and I'm thrilled to hear they made your experience a great one. We look forward to welcoming you... More 

Watervliet, New York
Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

We actually were staying at the Marriott down the street and as three couples decided to try the W on our second morning in Boston. We arrived and said party of six the host asked us to have a seat in the lobby while he arranged tables to accommodate our large party, after fifteen minutes we left. We're they building... More 

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GurkiSinghGM, General Manager at W Boston, responded to this review

Hi Lisaabout50, Thank you for taking the time to write your review. Your feedback on our breakfast service has been shared with the team. With one of the most beautiful breakfast spaces downtown, we want to ensure every guest has a wonderful experience. I hope that on your next trip to Boston you will reach out to me directly at... More 

Boston, Massachusetts, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 days ago NEW

Came for a staycation. Loved it. Had a great room, the concierge W Insider team helped me setup my room ahead of time with everything I wanted prepared. I had appointments in the spa. Night time music at the lounge and the Tunnel Club. Great room service. And special shout out to the bellmen they are super helpful and fast.... More 

Was this review helpful? Yes
GurkiSinghGM, General Manager at W Boston, responded to this review

Hi Macy C, Thanks for joining us at W Boston. I'm so glad to hear you enjoyed your stay with us! I’m also thrilled to hear our staff ensured your experience was fantastic. The team and I look forward to welcoming you back on your next staycation. See you soon. Thank you, Gurki Singh General Manager, W Boston More 

Braintree, Massachusetts
1 review
5 of 5 stars Reviewed 6 days ago NEW

Checked in with my friends for a Friday night on the town. We had a pleasant check-in and I complimented the candles which they had burning at the lobby. After checking in they had one sent to the room! Could not have been a nicer surprise. The woman who helped check us in was Bosnia and she was great. The... More 

Was this review helpful? Yes
GurkiSinghGM, General Manager at W Boston, responded to this review

Hi mbfed, Thanks for joining us at W Boston. I'm so glad to hear you ladies enjoyed your weekend with us! I’m also thrilled to hear our staff ensured your experience was fantastic. The team and I look forward to welcoming you back on your next trip to Boston. See you soon. Thank you, Gurki Singh General Manager, W Boston More 

Easton, Maryland, United States
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago NEW

I highly recommend staying at the W Boston. Everything about this hotel is extraordinary. Excellent and helpful staff, always smiling and ready to help, awesome accommodations and convenient location.

Was this review helpful? Yes
GurkiSinghGM, General Manager at W Boston, responded to this review

Hi John R, Your review was such a pleasure to read! Thanks for joining us at W Boston. I'm so glad to hear you enjoyed your stay with us, and look forward to welcoming you back on your next trip to Boston. See you soon. All the best, Gurki Singh General Manager, W Boston More 

Hotel Review Summarization

What travelers say

  • Very nice(10)
  • Theater district(5)
  • Great location(3)
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