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W Boston

#28 of 82 Hotels in Boston
GreenLeadersPlatinum level
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100 Stuart Street, Boston, MA 02116
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Breakfast for 2 Included
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1 room 1 guest
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W Boston
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1,028 Reviews from our TripAdvisor Community

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Traveler rating
    523
    301
    120
    54
    30
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162
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (1028)
  • Mar-May only
    (261)
  • Jun-Aug only
    (335)
  • Sep-Nov only
    (237)
  • Dec-Feb only
    (195)
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Miami Beach, Florida
Level Contributor
89 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed today NEW

I travel to Boston for business 40 weeks out the year. We stayed there back in May this time was a family vacation with my wife and three kids. I use the service of your concierge team, Lindsey assist us with trolley tour tickets and things to do over the three days while we were there. I really enjoyed her... More 

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Nyack, NY
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our son goes to college in this Boston neighborhood, so this was our fourth stay at the W Boston and for the fourth time it was excellent. The rooms are impeccable in both cleanliness and decor. The staff is on point, attentive and lovely. We are in both the SPG and SVO programs so the additional attention to detail on... More 

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed 4 days ago NEW

I hosted a Spa Bachelorette Party at the W (and Bliss Spa) on August 22nd, and it was absolutely gorgeous! The event room itself was beautiful, the food, mimosas and chocolate covered fruit were to die for, and the event manager that I worked with couldn't have been more helpful. All of the staff at the W was amazing, from... More 

Review collected in partnership with this hotel

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Tewksbury, Massachusetts
1 review
5 of 5 stars Reviewed 6 days ago NEW

My friend's wanted her bachelorette to be in Boston and the first hotel I thought of was the W - great location, modern and awesome service! Big shout out to Tiffany, Shila and Caitlin for making our experience amazing!

Review collected in partnership with this hotel

Was this review helpful? Yes
GurkiSinghGM, General Manager at W Boston, responded to this review

Hi jzazzy, Thanks for joining us at W Boston. I'm so glad to hear you enjoyed your bachelorette party with us! I’m also thrilled to hear Tiffany, Shila, and Caitlin ensured your experience was fantastic. The team and I look forward to welcoming you back on your next trip to Boston. See you soon. Thank you, Gurki Singh General Manager,... More 

laconia, nh
Level Contributor
210 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I strongly prefer the Westin Copley, but they were booked this trip so we tried the W. I had been here one other time over a year ago and was not terribly impressed. This trip I was very impressed, from the check in all the way through to check out, every need was taken care of. The rooms were spotless,... More 

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GurkiSinghGM, General Manager at W Boston, responded to this review

Hi jwredlabel, Thanks for joining us at W Boston and for taking time to write a review! I'm so glad to hear you enjoyed your stay with us this time, and look forward to welcoming you back on your next trip to Boston. See you soon. All the best, Gurki Singh General Manager, W Boston More 

Derby, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is just ok, the location is in a scruffy area of Boston. Handy for Chinatown though. The breakfast is very average and the service very slow! Rooms are nice but the noise from the road and music is terrible, this is not entirely the hotels fault but if you are a light sleeper I would avoid it. Couldn't... More 

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GurkiSinghGM, General Manager at W Boston, responded to this review

Hi p2222, Thank you for taking the time to write your review. W Boston is located in the heart of the city, in the middle of a thriving nightlife scene. While many of our weekend guests enjoy the close proximity to everything Boston's nightlife has to offer, those looking for a more quiet experience are better situated on the other... More 

Sudbury, Massachusetts
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I used their bluetooth check in option, walked right up to our room and went in. Never had to check in with a person as it was done ahead of time. There was 4 of us in for a show at the Wilbur, we grabbed dinner next door, saw our show and it was very convenient walk to everything. Beds... More 

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GurkiSinghGM, General Manager at W Boston, responded to this review

Hi snowhorse, Thanks for joining us at W Boston and for taking time to write a review! I'm so glad to hear you enjoyed your stay with us, and look forward to welcoming you back on your next trip to Boston. See you soon. A note for next time: SPG members enjoy free wifi, and we're upgrading all our connections... More 

Tuxp
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This review is for those SPG Members who have visited other similar properties such as Luxury Collection, W in Santiago, in Mexico et al and expect excellence. The W in Boston lacks character, security and is extremely noisy even on the 11th floor. It is clear that the owner saved on costs when ordering the glasses/windows. You can hear the... More 

Was this review helpful? Yes 3
GurkiSinghGM, General Manager at W Boston, responded to this review

Hi Sergio B, Thank you for taking the time to write your review. W Boston is located in the heart of the city, in the middle of a thriving nightlife scene. While many of our weekend guests enjoy the close proximity to everything Boston's nightlife has to offer, those looking for a more quiet experience are better situated on the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Came in very late at night from a 14 hour flight. I received a more than 500$ room for a dirty bathroom and a used soap bar on the floor. When i complained i was told they open it for me and will get back... They never did

Was this review helpful? Yes 1
GurkiSinghGM, General Manager at W Boston, responded to this review

Hi Offer N, Thank you for taking the time to write your review. I appreciate your feedback, and would welcome the opportunity to connect directly regarding your experience. Your experience isn't characteristic of our hotel, and I'd like to personally make amends for that. My email address is Gurkirat.singh@whotels.com. I look forward to hearing from you. Thank you, Gurki Singh... More 

lafayette, la
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

David, This is Baylen. I was the guy who did whatever whenever for 6 lobsters and ate them at the bar with my family. Thought I forgot about you brother? Never. I have been very busy with work so sorry for the delay in my message. I want to thank you for everything you did for me and my family... More 

Was this review helpful? Yes
GurkiSinghGM, General Manager at W Boston, responded to this review

Hi BEANIE1379, Thanks for joining us at W Boston. I’m thrilled to hear Dave ensured your experience was fantastic. His coworkers aren't surprised by your wonderful review, as his passion shines through every day. We're very proud to have him. The team and I look forward to welcoming you back on your next trip to Boston. See you soon. Thank... More 

Hotel Review Summarization

What travelers say

  • Very nice(10)
  • Theater district(5)
  • Great location(3)
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