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W Boston

4.0 of 5 100 Stuart Street, Boston, MA 02116
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#30 of 77 Hotels in Boston
769 Reviews 4 of 5 stars
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W Boston
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769 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
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English first
Exeter, New Hampshire, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and spent 1 weekend evening recently at the W. We live about an hour outside of Boston and wanted to get away for an evening. The property is great and the front desk person was very friendly and immediately upgraded us when he saw we were SPG members. I've stayed in several W's so the room was what... More

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Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 1 week ago

Upon arrival, there was big brown chunks of hair in the shower. Used bar soap was on the shower floor (opened, with no plastic whatsoever). There was also no standard toiletries provided (toothbrush, razor, lotion). Then I called downstairs for hot water boiler and after 45 minutes waiting, I called again. 15 minutes later, it arrived and I said I... More

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GMGurkiSingh, General Manager at W Boston, responded to this review

Hi pkelly990, Thank you for taking the time to write your review. Getting the basics right is extraordinarily important to my team, and I would appreciate the opportunity to connect directly regarding your experience. My email address is Gurkirat.singh@whotels.com, and I look forward to hearing from you. Thank you, Gurki Singh General Manager, W Boston More

Boston, Massachusetts
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here with my 15 yr old daughter and 2 friends in August 2014. The hotel is very nice. The room was very large for a city hotel. Plenty of space for for 4 women and all their gear! The beds were very comfortable. The service was excellent. The staff was friendly and helpful. The only negative thing I... More

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GMGurkiSingh, General Manager at W Boston, responded to this review

Hi nifs, Thanks for joining us at W Boston. I'm so glad to hear you enjoyed your stay with us, and look forward to welcoming you back on your next trip to Boston. See you soon. All the best, Gurki Singh General Manager, W Boston More

Philadelphia, Pennsylvania
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The concierge at this hotel was so fantastic, I tracked down the HR director to write a personal recommendation! But the service is not limited to a function or an individual. Every interaction with this hotel’s staff was the best that I have experienced in years. The Front Desk folks, anyone answering the phone, valet, bell service are all pleasant,... More

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GMGurkiSingh, General Manager at W Boston, responded to this review

Hi Jack B, Thanks for joining us at W Boston. Your glowing review made my week! I'm so glad to hear you enjoyed your stay with us and the personalized service that the W Boston team strives for 24/7. I look forward to welcoming you back on your next trip to Boston. See you soon. All the best, Gurki Singh... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel room was large, modern and very nice but the standout service offered by the front desk staff was fantastic. We arrived early and they were so accommodating with our luggage and said they call if they could find us a room early. We went for breakfast right across the street and they called us to say the room... More

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GMGurkiSingh, General Manager at W Boston, responded to this review

Hi BULL121, Thanks for joining us at W Boston. I'm so glad to hear you enjoyed your stay with us, and look forward to welcoming you back on your next trip to Boston. See you soon. All the best, Gurki Singh General Manager, W Boston More

Manchester, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The W Boston lived up to my expectations, of being an incredibly smart, clean and beautifully furnished hotel. The room was very large, and modern. Check in was a breeze and all the staff were very helpful. The location is great for walking out into Boston and close to T stations as well. The property is 5* in style and... More

Was this review helpful? Yes 1
GMGurkiSingh, General Manager at W Boston, responded to this review

Hi beth s, Thanks for joining us at W Boston. I'm so glad to hear you enjoyed your five-star stay with us, and look forward to welcoming you back on your next trip to Boston. See you soon. All the best, Gurki Singh General Manager, W Boston More

Astoria, New York, United States
Contributor
20 reviews 20 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I love staying at W's as I always feel like the staff is welcoming you into their home. They are always very attentive and will go out of their way to make sure you feel at home. The only negative comment I would have to say is that parking is a rip off. I've never paid so much for parking... More

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GMGurkiSingh, General Manager at W Boston, responded to this review

Hi Roseann A, Thanks for joining us at W Boston. I'm so glad to hear you enjoyed your stay with us. Though our parking rates are comparable to the rates of Boston's downtown hotels, we are happy to provide alternate options in the area, or you may be interested in our special AAA or PLAY packages, both of which include... More

Santa Monica
Contributor
17 reviews 17 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I don't have much to say beyond the fact that this hotel's service, rooms, lobby, staff, and everything in between was excellent. Stayed 3 nights with my wife. Plenty of restaurants, amenities, landmarks nearby. On top of that, the common is literally a block away. We stayed at another W just a couple of weeks later, and we were comparing... More

Was this review helpful? Yes
GMGurkiSingh, General Manager at W Boston, responded to this review

Hi molly12qw, Thanks for joining us at W Boston! I'm so glad to hear you enjoyed your stay with us, and thrilled to hear about your experience. I look forward to welcoming you back on your next trip to Boston. See you soon. All the best, Gurki Singh General Manager, W Boston More

New York City, New York
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel four times during my visits to Boston, and I have to say the service is excellent. When calling the concierge, the phone is answered before the first ring. The service is personalized, however, I had a bad expereince with the valet, which is loosely affiliated with the hotel. For $50 a night, I would... More

Was this review helpful? Yes
GMGurkiSingh, General Manager at W Boston, responded to this review

Hi arand7, Thanks for joining us at W Boston. I'm so glad to hear you enjoyed the service that our team provides, especially the concierge. I would appreciate the opportunity to connect directly regarding any feedback you have on our WHEELS valet service; please contact me anytime at gurkirat.singh@whotels.com. Thank you, Gurki Singh General Manager, W Boston More

Pennington, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the W for the Boston Marathon in April and although I had a fabulous time made better by wonderful staff and nice room, my room was very noisy, due to being in the front of the hotel which faces a busy night club. I decided to return to celebrate my husbands birthday this weekend and I called... More

Was this review helpful? Yes
GMGurkiSingh, General Manager at W Boston, responded to this review

Hi Anne J, Thanks for joining us at W Boston! I'm so glad to hear you enjoyed your stay with us, and that the preferences we were able to assist with helped to change your perception of our urban noise levels. I look forward to welcoming you back on your next trip to Boston in April! See you soon. All... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(15)
  • Theater district(9)
  • Great location(7)
  • Room service(6)
  • Friendly and helpful(3)
  • Most comfortable(3)
  • Stuart Street(3)

Additional Information about W Boston

Address: 100 Stuart Street, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — W Boston 4*
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Also Known As:
w Boston Hotel Boston

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