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Holiday Inn Express Boston

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69R Boston Street, Boston, MA 02125
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Holiday Inn Express Boston
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576 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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  • Chinese (Simplified) first
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  • English first
  • French first
  • German first
  • Italian first
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  • All months
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    (127)
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All months
Level Contributor
16 reviews
5 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

For what you pay, this hotel offers a lot. Bedrooms were all clean and well resourced with a fridge, microwave, TV and the usuals. Breakfast is good and buffet 'all you eat'! It's very near to Subway which brings you quickly to all areas of Boston. Staff were friendly and helpful, Wi-fi is good. There's a small gym on site... More 

Was this review helpful? Yes 1
Wagner Q, General Manager at Holiday Inn Express Boston, responded to this review

Dear Seamas87 Thank you for your kind review, we are thrilled to hear our hotel has a lot to offer for the price. We look forward to welcoming you back soon. All the best, Wagner Q. General Manager More 

Marstons Mills, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We check in late at night after spending a beautiful day with friends in Boston , beforing getting in bed we found a long hair on the sheets . I wanted to call housekeeping but I realized it was too late and the only thing we did is cover the sheets with towels and try to sleep. Not a pleasant... More 

Was this review helpful? Yes
Wagner Q, General Manager at Holiday Inn Express Boston, responded to this review

Dear 47Tita from Marstons Mills, Massachusetts Thank you very much for posting your review here, your comments are truly appreciated as we are constantly looking for ways to improve our hotel. The issue described is definitely not what we expect from our standards and I am glad we adjusted your bill right away, rest assure we will review this incident... More 

Perth, Australia
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This could have all gone wrong but thanks to the cool head of the front desk guy it all worked out. I'd used a 3rd party booking app for this hotel and upon arrival found that I was supposed to be there the day before.... It took a while but that got sorted. Thank you. All this didn't really put... More 

Was this review helpful? Yes 2
Wagner Q, General Manager at Holiday Inn Express Boston, responded to this review

Dear Anthony K from Perth, Australia (7/19/15) Thank you for your generous feedback, we are glad you enjoyed you room upgrade. All the best, Wagner Q. General Manager More 

Boston, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

I got smaller room than at home,it is convient to Boston as it is in heart of it,3minutes from downtown, My room was terribly small and noisy all night,I like the location,but no pooll,so if u want to stay close the Marriott is next door

Was this review helpful? Yes
Wagner Q, General Manager at Holiday Inn Express Boston, responded to this review

Dear Noelle S from Boston, Massachusetts. Thank you for your valuable feedback. Best regards, Wagner Q. General Manager More 

Medford, New Jersey
5 of 5 stars Reviewed 2 weeks ago

The hotel in very clean and the staff is friendly and helpful. Felt comfortable and safe. Free breakfast has many selections. Beds and pillows are extremely comfortable. Free coffee is available at all times.

Was this review helpful? Yes
Wagner Q, General Manager at Holiday Inn Express Boston, responded to this review

Dear Rob C from Medford, New Jersey, Thank your for your great 5 star review, we are glad you enjoyed your stay with us. All the best, Wagner Q. General Manager More 

Campton, New Hampshire
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Very convenient to get to and from the airport using their airport shuttle, which operates nearly around the clock. The Standard Double room was mediocre at best. The faucet in the bathroom leaked down the back of the countertop and would get the floor wet, a real pain in the butt. The room could use some renovating or at least... More 

Was this review helpful? Yes
Wagner Q, General Manager at Holiday Inn Express Boston, responded to this review

Dear AubreyMT from Campton, New Hampshire. Your detailed feedback is greatly appreciated as we constantly look for ways to improve our services and amenities, rest assure we will inspect the faucet issue mentioned and do our best to refresh the room. All the best, Wagner Q. General Manager. More 

West Yarmouth, Massachusetts
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location while off the beaten path was quiet, the hotel provided free shuttle service to the subway and two of the hop on and off trolleys picked up and dropped off at the hotel. The food at the hotel bistro was very good although the menu was somewhat limited.

Was this review helpful? Yes 1
Hamburg, Germany
Level Contributor
65 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Service is good, room was adequate, clean, equipped with water, fridge, ironing board, coffe and microwave, TV The beds are very comfortable, wifi worked well enough. Serve yourself breakfast was basic but had everything you need for a good start, bagels, eggs, pancakes, muffins, toast, pastries, musli, serial, yoghurt etc. There is coffe and tea in lobby all day, cookies... More 

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Abu Dhabi, United Arab Emirates
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Economical, clean, and decent breakfast. Not the best access in terms of the subway, or bus, or taxi...hence great if you have a car. The service is great for the limited amenities that they have available. There's a major shopping complex with Marshalls, BestBuy, Tesco very nearby.

Was this review helpful? Yes 1
Wagner Q, General Manager at Holiday Inn Express Boston, responded to this review

Dear CaptainWalksalot from Abu Dhabi, United Arab Emirates Thank you for your valuable feedback, I glad you found our hotel clean, our service great and good value with decent breakfast. We look forward to welcoming you back soon. All the best, Wagner Q. General manager More 

Oakdale, Minnesota, United States
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for a couple of nights after a cruise that ended in Boston. Great staff works hard to insure guests are taken care of. Good tourist info, shuttle access and help with navigating local transit. Good transit to/from airport as well. They do offer park and stay options too. Hotel appears to be recently renovated. Well taken care of.... More 

Was this review helpful? Yes 1
Wagner Q, General Manager at Holiday Inn Express Boston, responded to this review

Dear Linda D from Oakdale, Minnesota, United States. Thank you very much for your great Five Star review, we are thrilled to be your "Home Base" ! All the best, Wagner Q. General Manager More 

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