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Holiday Inn Express Boston

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69R Boston Street, Boston, MA 02125
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Holiday Inn Express Boston
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Holiday Inn Express Boston
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551 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hartford, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here to fly out of Logan Airport. The location is great, walk to restaurants and shopping. Staff were very friendly and helpful. Carol at the Front desk was wonderful! We enjoyed our stay and will use this again!

Was this review helpful? Yes
Wagner Q, General Manager at Holiday Inn Express Boston, responded to this review

Dear Craiggyy from Hartford, Connecticut. Thank you for choosing the Holiday Inn Express Boston for your park and fly. We appreciate your positive feedback and kind words about our staff. Your comments have been shared with our team and we look forward to welcoming you back soon. All the best, Wagner Q. General Manager More 

Montreal
Top Contributor
58 reviews 58 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

I found this Holiday Inn Express Boston on line after much searching. Hotels in Boston are exceedingly expensive and this hotel cost us $224 in early May (last week). It is really a very basic hotel. The pictures make the rooms look very nice. They are okay except for the stains on the carpeting and all down the side of... More 

Was this review helpful? Yes 1
Wagner Q, Manager at Holiday Inn Express Boston, responded to this review

Thank you for your review. We are happy to hear that you enjoyed your stay in Boston! We appreciate you bringing to our attention the few issues with your room. We are certainly going to look into that and have it rectified as soon as possible. Come see us again on your next stay in Boston! All the best! More 

1 review
4 of 5 stars Reviewed 1 week ago

This property is super conveniently located near so many of the Boston attractions. But the best thing about it is the staff! I particularly want to acknowledge Denzel at the front desk who couldn't be warmer, friendlier or more helpful!

Was this review helpful? Yes
Wagner Q, Manager at Holiday Inn Express Boston, responded to this review

Thank you for your warm, friendly review of our hotel. We will definitely share your comments with the staff and let them know you appreciated your stay. All the best! More 

Top Contributor
74 reviews 74 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We liked this hotel, but it wasn't anything special. The location was safe, but it was very busy around the hotel and you couldn't walk anywhere. It is relatively close to the airport, and the stay-park-fly worked great. I would stay here again, but it is because of the stay-park-fly and not because the hotel was anything special. The staff... More 

Was this review helpful? Yes
Wagner Q, Manager at Holiday Inn Express Boston, responded to this review

Thank you for taking the time to review our hotel! I will certainly pass along the comments to our staff. They will be happy to know our guests are appreciative of their hard work. All the best! More 

Pasig, Philippines
Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just as its room rates are on the average for a Boston hotel, there's nothing to rave about it. I chose this hotel because it was one of a few hotels that could fit my large family in a single room. That being said, the hotel has some positives going for it: - it's located beside a large shopping center... More 

Was this review helpful? Yes 1
Wagner Q, Manager at Holiday Inn Express Boston, responded to this review

Dear PnoiBoi from Pasig, Philippines Thank you for taking the time to review our hotel. We truly appreciate your feedback and will make sure our team is aware. We hope you enjoyed your time in Boston! All the best, Wagner Q. More 

Sao Paulo, SP
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

One day stay, pretty comfortable and good mobility. Close to subway and shuttle service is pretty good. Breakfast is a little on the sugary side but otherwise very good. Cordial staff and close to some shopping locations.

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Vilamoura, Portugal
Contributor
16 reviews 16 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

clean room but pity we only had sky-light windows. staff were very heloful, breakfast was great and hotel well located for tube line and sight-seeing. Not cheap considering immediate surroundings but a lot cheaper than competing hotels that are probably not as good but may be slightly better locsted within the city.

Was this review helpful? Yes
Wagner Q, General Manager at Holiday Inn Express Boston, responded to this review

Dear pd1950 from Vilamoura, Portugal Thank you very much for valuable feedback, we are glad to know you enjoyed your stay in our hotel. All the best, Wagner Q. General Manager More 

Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

When we arrived at this hotel, the receptionist Sara, was very helpful. However, when we came back the next week, the receptionist Carol, was terrible. I asked a simple question as to which of the 9 locations that the City View Trolley pick station is closest to the hotel and she responded all of these stops are close to each... More 

Was this review helpful? Yes 1
Wagner Q, General Manager at Holiday Inn Express Boston, responded to this review

Dear Elenyapte form Los Angeles, California. Thank you for your detailed feedback, I appreciate your insight, please accept my apologies. Your comments are being shared with my staff and I am certain it will improve our services. I am glad you enjoyed our breakfast and found our location to be convenient, we look forward to welcome you back and make... More 

Vancouver, Washington
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My sister and I stayed here for a week while we did the tourist thing around Boston, Salem, and Plymouth. This hotel is not fancy but it is well located and the staff were great. They have a free shuttle which will take you to the nearby subway station where you can catch a subway to anywhere in the central... More 

Was this review helpful? Yes
Wagner Q, General Manager at Holiday Inn Express Boston, responded to this review

Dear twin2934 from Vancouver, Washington Thank you for your generous feedback and Five Star Review, we are thrilled that you enjoyed your stay and found our hotel to be great value in Boston. We look forward to your return soon. All the best, Wagner Q. General Manager More 

Westbury
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Price - Very reasonable Staff - Friendly and accommodating Locality - 10 min walk or shuttle service to train, 4 stops on train to heart of Boston, neighborhood is a little rough around the edges but I am from NYC, no worries for me. Rooms - Average, a little dated but the rooms where clean. Pros - FREE Breakfast, not... More 

Was this review helpful? Yes 1
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