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Holiday Inn Express Boston

2.5 of 5 69R Boston Street, Boston, MA 02125
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Holiday Inn Express Boston
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Holiday Inn Express Boston
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520 reviews from our community

Traveler rating
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    94
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is the second time I have stayed here. Both times there were problems. The problem is with the park and fly program. Since the hotel is located close to the airport, they have a shuttle to the airport. When you check in you tell them what shuttle you want. They offer them every 30 min. The problem is both... More 

Was this review helpful? Yes 3
Wagner Q, Manager at Holiday Inn Express Boston, responded to this review

Dear mess_axp, Thank you for posting your valuable feedback here. Please accept my apologies for any inconvenience you might have experienced, we are looking into our records to find out more about this incident and take proper action. Our shutltle to Logan airport runs every 30 min from 6am to 10pm and every hour from 10 pm to 6am, We... More 

Las Vegas, Nevada
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I chose this hotel to qualify for current loyalty program promotion. I arrived at the airport shortly after midnight and called the hotel requesting the shuttle which the hotel shared with adjacent hotels. I was told that it would take 35 minutes and given the driver's name. I misled myself that Charles would be outgoing and friendly. The shuttle arrived... More 

Was this review helpful? Yes
Wagner Q, Manager at Holiday Inn Express Boston, responded to this review

Dear Ken S from Las Vegas. Thank you very much for taking the time to write us your feedback regarding your recent stay at the Holiday Inn Express Boston. Please accept my deepest apologies, the service issues described is definitely not what we expect from any of our staff and our brand standards. I have reviewed your comments with respective... More 

Rocky Hill, Connecticut
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 22, 2014

First of all, the hotel is located in a great location. It's close to downtown and walkable to a big shopping complex (Target, Stop & Shop, Marshalls etc). Another important thing worth mentioning - there are a couple of restaurants like Olive Garden and Applebee's nearby. The hotel is not pricy - got value what I paid, it's like most... More 

Was this review helpful? Yes 2
Wagner Q, Manager at Holiday Inn Express Boston, responded to this review

Dear OmarFaruqShawon from Rocky Hill, Connecticut. Thank you for taking your time posting your comment here, we are glad you found good value in our hotel. All the best, Wagner Q Assistant General Manager More 

Singapore, Singapore
Contributor
11 reviews 11 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 21, 2014

Loved the breakfast and 24/7 coffee and water provided. Walkable to restaurants, cafes, Target nearby. The shuttle provided was helpful. Reasonably clean. Great service by staff at all levels. Thank you!

Was this review helpful? Yes 2
Wagner Q, Manager at Holiday Inn Express Boston, responded to this review

Dear eaglet024 from Singapore, Thank you for your valuable feedback , we are thrilled you enjoyed your stay and had great service at all levels. We llok forward to welcoming you and your family back soon. All the best, Wagner Q. Assistant General Manager More 

Murrells Inlet, South Carolina
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 16, 2014

We chose this hotel because of the location and price. We didn't want to spend an arm and a leg because we are the type of travelers who don't spend much time in our room; therefore we don't want to pay for opulence we don't need. Staying closer to downtown meant much higher prices. I have really good success recently... More 

Was this review helpful? Yes 1
Wagner Q, Manager at Holiday Inn Express Boston, responded to this review

Dear irene29576 from Murrells Inlet, South Carolina. Thank you for your great 5 star review, we appreciate your patronage and time posting this detailed feedback. We are very happy you found our staff helpful and we look forward to welcoming you back soon. All the best, Wagner Q. Assistant General Manager More 

Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 3, 2014

I stayed here for business and was very happy with every aspect of the hotel. At first blush, it appears to be in a bad location: it's next to a freeway, in a residential neighborhood and not really close to anything. But, the Andrew T station (which is on the Red Line) is about a five to ten minute walk,... More 

Was this review helpful? Yes 1
Wagner Q, Manager at Holiday Inn Express Boston, responded to this review

Dear Nomad2011 from Washington DC, Thank you kindly for taking your time posting your 5 star detailed feedback here. We appreciate your patronage and we are very happy you enjoyed your stay here at The Holiday Inn Express Boston. We llok forward to welcoming you back soon. All the best, Wagner Q. Assistant General Manager More 

Randolph, New Jersey
1 review
4 of 5 stars Reviewed November 23, 2014

We stayed at the Holiday Inn Express by the Target shopping center in Boston. The hotel and the room were clean and the staff was very friendly and helpful. The free breakfast was also a nice feature. It is a nice hotel at a good price.

Was this review helpful? Yes
Wagner Q, Manager at Holiday Inn Express Boston, responded to this review

Dear Nina D from Randolph, New Jersey. Thabk you for choosing the Holiday Inn Express Boston and taking your time posting your positive review on Tripadvisor. We are very glad you enjoyed your stay with us. All the best, Wagner Q. Assistant general Manager. More 

Leeds, United Kingdom
2 reviews
4 of 5 stars Reviewed November 23, 2014

Our first visit to Boston as part of a tour around New England (well a small bit of it) and were not impressed at first glance at the area the street is in. However the reception was clean and tidy and staff were very pleasant.Room was also a good size and clean and tidy if some bits a bit tired.... More 

Was this review helpful? Yes
Wagner Q, Manager at Holiday Inn Express Boston, responded to this review

Dear MYB-MMW from Leeds, United Kingdom. Thank you for posting your positive feedback here, we are very proud to be part of your tour of New England and look forward to welcoming you back soon. All the best, Wagner Q. Assistant General Manager More 

Senior Contributor
23 reviews 23 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 12, 2014

Nice hotel with clean beds and friendly staffs. I feel like home when I step into this hotel. This hotel includes adequate breakfast, fridges and maybe even kitchens. I can cook, watch tv and just chill in my hotel room

Was this review helpful? Yes
Wagner Q, Manager at Holiday Inn Express Boston, responded to this review

Dear Kevin M, Thank you for taking your time posting your review here, we are thrilled to know that you feel like home ! All the best, Wagner Q. Assistant General Manager More 

Denver, Colorado
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 11, 2014

Decent rooms - clean, quiet and comfortable. Single king room wasn't very spacious but did offer a nice sized flat screen tv, large refrigerator, microwave and desk/eating area. The bathroom fan was deafening but the great water pressure was a trade off for me, Stayed for 2 nights on 3rd floor with views of the neighborhood, parking lot and car... More 

Was this review helpful? Yes
Wagner Q, Manager at Holiday Inn Express Boston, responded to this review

Dear Leecee13. Thank for staying with us and sharing your review here. We are glad you found great value in our hotel. All the best, Wagner Q. Assistant General Manager More 

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Additional Information about Holiday Inn Express Boston

Address: 69R Boston Street, Boston, MA 02125
Phone Number:
Location: United States > Massachusetts > Boston > Dorchester / Roxbury / Mattapan
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Boston 2.5*
Number of rooms: 118
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Also Known As:
Holiday Inn Express Boston Hotel Boston
Boston Holiday Inn Express
Holiday Inn Boston
Hotel Style:
#53 Business Hotel in Boston

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