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Holiday Inn Express Boston

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69R Boston Street, Boston, MA 02125
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Holiday Inn Express Boston
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Holiday Inn Express Boston
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543 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver, Washington
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed today NEW

My sister and I stayed here for a week while we did the tourist thing around Boston, Salem, and Plymouth. This hotel is not fancy but it is well located and the staff were great. They have a free shuttle which will take you to the nearby subway station where you can catch a subway to anywhere in the central... More 

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Westbury
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Price - Very reasonable Staff - Friendly and accommodating Locality - 10 min walk or shuttle service to train, 4 stops on train to heart of Boston, neighborhood is a little rough around the edges but I am from NYC, no worries for me. Rooms - Average, a little dated but the rooms where clean. Pros - FREE Breakfast, not... More 

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Canberra, Australia
Top Contributor
110 reviews 110 reviews
39 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

My friend and I had 2 nights here and i cannot praise this hotel enough. It came with free wifi, free parking, and free breakfast, plus it has a gym with well looked after equipment. It is located just a short walk to a shopping centre and they have a shuttle bus that takes you to the subway and the... More 

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Wagner Q, General Manager at Holiday Inn Express Boston, responded to this review

Dear Leonemoff from Canberra, Australia. Thank you very much for Five Star review, your kind comments have been shared with our whole staff and we look forward to welcoming you back again soon ! All the best, Wagner Q. General Manager More 

Mount Desert, Maine
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I have spent the last 2 months dealing with Wagner the hotel manager. I stayed in Feb. for a Park Sleep and Fly. It took 45 min to find a place to park and the only place available was along the side of the road. - for which many people were parking. There were many cars/ trucks damaged during this... More 

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Wagner Q, General Manager at Holiday Inn Express Boston, responded to this review

Dear Stephen R, Thanks for posting your feedback here, we appreciate your time to help us improve our services and amenities. I am sorry your car was damaged in a hit and run accident. Our insurance has processed your claim and it is very unfortunately that you have had this experience at our hotel. All the best, Wagner Q. General... More 

Edinburgh, United Kingdom
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for a business trip in April 2015 and was pleasantly surprised. HIEs have been hit or miss in my experience but with very friendly and helpful staff (great job, Wagner), a decent breakfast and a free shuttle every 30mins to downtown, including the Convention Centre, and a $5 airport shuttle, this one is excellent. No dinner service but... More 

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Cincinnati, Ohio
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Met a friend from providence here for the weekend and to goto wish you would not have to drive in the city . Location ended up being perfect. Very easy to get to Andrew subway station, a short walk or the shuttle went every 30 minutes. Neighborhood wasn't perfect and had a fair number of homeless people around but I... More 

Was this review helpful? Yes 3
Markham, Canada
Top Contributor
63 reviews 63 reviews
35 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There is no such thing as a cheap hotel in Boston and the Holiday Inn Express is priced competitively for the market. (But, I wouldn't call it cheap.) It is however a competent facility with some handy features. These include: - 10 minute walk from the Andrew MBTA Subway Station - Next door to the South Bay Shopping Center -... More 

Was this review helpful? Yes 2
Wagner Q, General Manager at Holiday Inn Express Boston, responded to this review

Dear Olde_biL from Markham, Canada. Thank you kindly for taking your time posting your valuable feedback, we truly appreciate your detailed comments to help other travelers and improve our hotel. We look forward to welcoming you back on your next visit to Boston. All the best, Wagner Q. General Manager More 

Kiev, Ukraine
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've been on a business trip in Conord (NH) and stayed one night in this hotel on my way home before the flight. Location is good even if you are in Boson without a car. Just 10 minutes away from the Andew station. They are also so kind that they suggest you a drive from the Holiay Inn to the... More 

Was this review helpful? Yes 2
Wagner Q, General Manager at Holiday Inn Express Boston, responded to this review

Dear Olga L from Kiev, Ukraine Thank for your great review, we very happy to hear you enjoyed your stay and would choose us again. All the best, Wagner Q. General Manager More 

South Bend, Indiana
Contributor
14 reviews 14 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

stayed here for a ladies weekend out. The hotel itself is very clean and comfortable with updated rooms and a nice free breakfast. The location does leave a bit to be desired however, especially for ladies. Although the hotel is only a 5-10 walk to subway stop that takes you right downtown, that 10 min walk after dark makes one... More 

Was this review helpful? Yes 2
Wagner Q, General Manager at Holiday Inn Express Boston, responded to this review

Dear Geonurse from South Bend, Indiana Thank you very much for taking your time to post your feed back here, we are glad you enjoyed your stay and found the hotel very clean and comfortable with updated rooms and a nice free breakfast. We look forward to welcoming you back and we will be happy to shuttle you to and... More 

Charleston, West Virginia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I generally choose Holiday Inn Express due to their above average facilities, warm continental breakfast, and ample parking. All of these facts are out-the-window at this location. Old building, no breakfast, and terrible parking. I was here during the 'blizzard period" in February and was told to park across the street at a closed down carwash. Nothing in Boston is... More 

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Wagner Q, General Manager at Holiday Inn Express Boston, responded to this review

Dear Dale H from Charleston, West Virginia. Thank you for posting your feedback here, your comments are very helpful to improve our hotel. Please accept my apologies, we really had substantial parking problems due to unexpected snow accumulation during this record breaking winter . Our parking lot is back to normal now and I am positive you will find much... More 

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