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Holiday Inn Express Boston

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69R Boston Street, Boston, MA 02125
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Holiday Inn Express Boston
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Holiday Inn Express Boston
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546 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sao Paulo, SP
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

One day stay, pretty comfortable and good mobility. Close to subway and shuttle service is pretty good. Breakfast is a little on the sugary side but otherwise very good. Cordial staff and close to some shopping locations.

Was this review helpful? Yes
Vilamoura, Portugal
Contributor
16 reviews 16 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

clean room but pity we only had sky-light windows. staff were very heloful, breakfast was great and hotel well located for tube line and sight-seeing. Not cheap considering immediate surroundings but a lot cheaper than competing hotels that are probably not as good but may be slightly better locsted within the city.

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Wagner Q, General Manager at Holiday Inn Express Boston, responded to this review

Dear pd1950 from Vilamoura, Portugal Thank you very much for valuable feedback, we are glad to know you enjoyed your stay in our hotel. All the best, Wagner Q. General Manager More 

Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

When we arrived at this hotel, the receptionist Sara, was very helpful. However, when we came back the next week, the receptionist Carol, was terrible. I asked a simple question as to which of the 9 locations that the City View Trolley pick station is closest to the hotel and she responded all of these stops are close to each... More 

Was this review helpful? Yes 1
Wagner Q, General Manager at Holiday Inn Express Boston, responded to this review

Dear Elenyapte form Los Angeles, California. Thank you for your detailed feedback, I appreciate your insight, please accept my apologies. Your comments are being shared with my staff and I am certain it will improve our services. I am glad you enjoyed our breakfast and found our location to be convenient, we look forward to welcome you back and make... More 

Vancouver, Washington
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My sister and I stayed here for a week while we did the tourist thing around Boston, Salem, and Plymouth. This hotel is not fancy but it is well located and the staff were great. They have a free shuttle which will take you to the nearby subway station where you can catch a subway to anywhere in the central... More 

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Wagner Q, General Manager at Holiday Inn Express Boston, responded to this review

Dear twin2934 from Vancouver, Washington Thank you for your generous feedback and Five Star Review, we are thrilled that you enjoyed your stay and found our hotel to be great value in Boston. We look forward to your return soon. All the best, Wagner Q. General Manager More 

Westbury
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Price - Very reasonable Staff - Friendly and accommodating Locality - 10 min walk or shuttle service to train, 4 stops on train to heart of Boston, neighborhood is a little rough around the edges but I am from NYC, no worries for me. Rooms - Average, a little dated but the rooms where clean. Pros - FREE Breakfast, not... More 

Was this review helpful? Yes 1
Canberra, Australia
Top Contributor
112 reviews 112 reviews
40 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My friend and I had 2 nights here and i cannot praise this hotel enough. It came with free wifi, free parking, and free breakfast, plus it has a gym with well looked after equipment. It is located just a short walk to a shopping centre and they have a shuttle bus that takes you to the subway and the... More 

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Wagner Q, General Manager at Holiday Inn Express Boston, responded to this review

Dear Leonemoff from Canberra, Australia. Thank you very much for Five Star review, your kind comments have been shared with our whole staff and we look forward to welcoming you back again soon ! All the best, Wagner Q. General Manager More 

Mount Desert, Maine
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have spent the last 2 months dealing with Wagner the hotel manager. I stayed in Feb. for a Park Sleep and Fly. It took 45 min to find a place to park and the only place available was along the side of the road. - for which many people were parking. There were many cars/ trucks damaged during this... More 

Was this review helpful? Yes 1
Wagner Q, General Manager at Holiday Inn Express Boston, responded to this review

Dear Stephen R, Thanks for posting your feedback here, we appreciate your time to help us improve our services and amenities. I am sorry your car was damaged in a hit and run accident. Our insurance has processed your claim and it is very unfortunately that you have had this experience at our hotel. All the best, Wagner Q. General... More 

Edinburgh, United Kingdom
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed for a business trip in April 2015 and was pleasantly surprised. HIEs have been hit or miss in my experience but with very friendly and helpful staff (great job, Wagner), a decent breakfast and a free shuttle every 30mins to downtown, including the Convention Centre, and a $5 airport shuttle, this one is excellent. No dinner service but... More 

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Cincinnati, Ohio
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Met a friend from providence here for the weekend and to goto wish you would not have to drive in the city . Location ended up being perfect. Very easy to get to Andrew subway station, a short walk or the shuttle went every 30 minutes. Neighborhood wasn't perfect and had a fair number of homeless people around but I... More 

Was this review helpful? Yes 3
Markham, Canada
Top Contributor
63 reviews 63 reviews
35 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 5 weeks ago

There is no such thing as a cheap hotel in Boston and the Holiday Inn Express is priced competitively for the market. (But, I wouldn't call it cheap.) It is however a competent facility with some handy features. These include: - 10 minute walk from the Andrew MBTA Subway Station - Next door to the South Bay Shopping Center -... More 

Was this review helpful? Yes 2
Wagner Q, General Manager at Holiday Inn Express Boston, responded to this review

Dear Olde_biL from Markham, Canada. Thank you kindly for taking your time posting your valuable feedback, we truly appreciate your detailed comments to help other travelers and improve our hotel. We look forward to welcoming you back on your next visit to Boston. All the best, Wagner Q. General Manager More 

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