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Hilton Boston Logan Airport

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One Hotel Drive, Logan International Airport, Boston, MA 02128
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Hilton Boston Logan Airport
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2,113 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hilton Head, South Carolina
Level Contributor
107 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed yesterday NEW

Though we stayed only one night both this time and our first visit, we were very pleased with our experience. The hotel has a modern vibe and rooms are spacious and well-appointed. The staff are all very friendly and helpful. The shuttle to the airport is such a bonus. I used the fitness center this time and really enjoyed it.... More 

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Mount Vernon, Washington
Level Contributor
130 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed yesterday NEW

Wanted to return our rental car the night before our early morning flight. So, stayed here to simplify travel. Large hotel room with all facilities within. Their shuttle bus to pick us up from the rental car return and our trip back the next morning to the airport was just what was needed.

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London, United Kingdom
Level Contributor
44 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

Walkable from all the terminals, nice large quiet comfortable rooms and a nice touch, a cafe/bar in the lobby where you can get a good coffee or a glass of wine at a reasonable price to take to the room, Hilton Heathrow Terminal 4 take note, my only slight quibble was the lack of a fridge in the room.

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Yoxall
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a classic airport hotel. It is busy with lots of short stays. The advantage is that it is close to Boston with nice views (10 mins drive). Rooms are clean and large but dated. Food classic Hilton fayre. Great courtesy buses to airport. Concierge very helpful. Exec lounge is poor compared to other hiltons

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Illinois
Level Contributor
43 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

For location to Boston Logan, this hotel is the best option. You do pay for the privilege though. You can walk to the airport, which is a nice convenience. Breakfast was good (am a Diamond elite, so it was complimentary). Overall, met all expectations and would stay again.

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We arrived early evening from Cape Cod for an early flight back to England. The room was perfectly adequate, with a cheap tea/coffee maker and only one set of bath towels, so the morning shower was with a damp cold towel. The check-in was quick but no eye contact or friendly typical US service. When we asked for dining options... More 

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Centennial, Colorado
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Lovely room and as others have said, the bedding is really, really nice. My room faced east however and the curtains just weren't enough to keep the bright, beautiful morning sun out so I woke up earlier than desired. Be sure to get a west facing room to avoid this if you are here in the spring or summer.

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South San Francisco, California
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Waited 30 mins. for the shuttle at the airport--driver said no one relayed the message that I was waiting to be picked up. Waited 20 mins. for my bags to be sent up to the room--bellman said no one at front desk gave him the message. Don't stay here unless you like to be ignored and frustrated.

Was this review helpful? Yes 2
Kathryn M, Director of Front Office Operations at Hilton Boston Logan Airport, responded to this review

Dear N R, I would never want our guests to feel this way, and I am disappointed that we have left you with this impression. I apologize for this experience at our Hotel. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is... More 

Essex, Connecticut
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This Hotel is getting a bit long in the tooth but they certainly know what works for travelers coming in from a long distance who just want to rest. Convenient breakfast, helpful bus connections to flights.

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new hampshire
Level Contributor
95 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My wife and I just returned from Alaska. Now it seems that Alaskans are trying very hard to promote their tourism and go out of their way to be polite. They make sure you are headed in the right direction, refer to you as sir/mam, and always ask if all is o.k. When we were picked up by our shuttle... More 

Was this review helpful? Yes 1
Kathryn M, Director of Front Office Operations at Hilton Boston Logan Airport, responded to this review

Dear 2travelalot, Thank you very much for your feedback about your stay. I am very embarrassed about your shuttle experience and I apologize. This is something that I promise we will resolve, as we always want our guests and team members all treated with the best of respect. I encourage you to reach me directly if I may be of... More 

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