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Copley House

3.0 of 5 239 West Newton St., Boston, MA 02116
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Copley House
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367 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Islamabad Capital Territory, Pakistan
1 review
5 of 5 stars NEW

Had a very comfortable stay in Copley Staff. Stayed there for a month and the staff was extremely cooperative and supportive through the whole visit. Always tried their best to solve our problem in shortest possible time. We had a heating problem and they checked several times to make sure it was working. Due to massive snowstorm in Boston we... More 

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Princeton, New Jersey
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We had no hot water for the first night and the next morning. We were in apartment 205. Our last night there was a fight in the hall that woke us up at 1am. It was very scary. I called the management three times and no one has returned my call.

Was this review helpful? Yes 1
CopleyHouseBoston, Manager at Copley House, responded to this review

Please accept my apologies for your experience here. While I understand how uncomfortable our other guests must have made you, rest assured that this isn't a common problem -- we'll try harder to deal with such incidents more carefully in the future. I also apologize for the issue with the water. Our maintenance team was out first thing in the... More 

New York City
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I traveled to Boston in November and stayed for 10 days while there for medical reasons. To find the best deals, I ended up moving around and staying at four different hotels. I was at Copley House for only one night during the week. My overall experience was good, and I like the concept of several different brownstones/buildings - this... More 

Was this review helpful? Yes 1
CopleyHouseBoston, Manager at Copley House, responded to this review

Glad our rooms made you feel at home! You can always count on our neighborhood for that classic Boston feel. Sorry the construction made things a little inconvenient for you -- while we can assure you this isn't a common issue for our guests, you're right that we should have warned you in advance (we'll be more considerate next time).... More 

Tamworth, New Hampshire
1 review
4 of 5 stars Reviewed 4 weeks ago

Helpful staff, excellent location, very reasonable rates for downtown Boston. Location is close to Museum of Fine Arts, Copley, Prudential Center, & Back Bay. The hotel arrangement is unusual: small efficiency units in brownstones scattered around a couple of blocks. Having a small kitchen was great.

Was this review helpful? Yes 1
CopleyHouseBoston, Manager at Copley House, responded to this review

I'm so glad you enjoyed your stay! The kitchen is just one of the many ways we try to set our experience apart from a traditional hotel's, so it's nice to know our efforts didn't go unappreciated. I'd love to have you stay with us again during your next Boston trip! Sincerely, Christian - General Manager More 

Allison Park, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a conference being held at a much pricier large hotel nearby. (And got stuck for an extra day by the "Blizzard of 2015..) Clean, very helpful staff, liked the room (especially the kitchenette because the weather caused a lot of restaurants to be closed), and it's literally a 3 minute walk to Prudential and Copley Centers. My... More 

Was this review helpful? Yes 2
CopleyHouseBoston, Manager at Copley House, responded to this review

Compliment taken, Rob! It's our goal to provide a more cozy experience than a traditional hotel might, and we're thrilled that you enjoyed the change of pace (glad the kitchenette came in handy, too). We appreciate your feedback, and we hope you'll see us again during your next Boston trip. Sincerely, Christian - General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I am very happy with my stay at Copley House. Nice clean room, free wi-fi, friendly staff, 15 minutes walking distance to Common Public and Prudential just around the corner. What do you need more to have great time in Boston?

Was this review helpful? Yes 1
CopleyHouseBoston, Manager at Copley House, responded to this review

If you're happy, we're happy, Natasza. You're absolutely right -- a walkable location and comfortable room are all you need to make the most of a Boston trip. Glad we could provide both of them for you! We appreciate your support, and we look forward to seeing you next time. Sincerely, Christian - General Manager More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

I was in Boston in October 2014, and decided to stay at this hotel. It is a little way off from the subway station, but you can walk there from BackBay train station in about 10 minutes, which was great for me since i arrived by train. The room was great, it was more of a studio apartment really. Nice... More 

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CopleyHouseBoston, Manager at Copley House, responded to this review

Great, Nikita! We're very happy to be your de facto Boston home from now on. It's nice to know that our rooms, location, and service made for a memorable visit, and we look forward to seeing you again! Best wishes, Christian - General Manager More 

1 review
3 of 5 stars Reviewed 4 weeks ago

Stayed her for a girls night out. Got out of the club at 2 went back to our room make some food eat and continue to have a few drinks. Apparently it is against regulation to talk or even laugh. One of the boys that worked there came up to our door and knocked and when we opened he told... More 

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CopleyHouseBoston, Manager at Copley House, responded to this review

We're sorry you have this impression of our hospitality, Desiree. Because we are very family-oriented we strongly encourage guests to keep noise levels down, especially after 10 PM. We are also very responsive to guest complaints about noise. On the night in question our late-night staff received multiple calls around 3 AM regarding the noise coming from your apartment and... More 

Contributor
11 reviews 11 reviews
4 hotel reviews
3 of 5 stars Reviewed 5 weeks ago

Stayed they for 1 night, yet it is a very nice experience that I would repeat whenever returning to Boston. Hotal is very well located, walking distance from two major shopping malls (copley place, and prudential) also many conventions centers are very near, MIT and Harvard are 30-45 minutes walking and 15-20 minutes by bus line 1 if you take... More 

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CopleyHouseBoston, Manager at Copley House, responded to this review

Thanks for choosing us for your overnight stay, Muhammed! Cameron and the rest of our team are thrilled that our room, service, and location made for a memorable Boston trip. We hope you'll have the chance to stay with us longer next time! Sincereley, Christian - General Manager More 

Toronto, Canada
Top Contributor
79 reviews 79 reviews
27 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 17, 2015

We've stayed at one of four townhouses they owed and are pleasantly surprised since everything in our apartment looked new. The bed was very comfortable, good quality sheets, kitchen had everything we needed to prepare some meals. The location is perfect, just 2 minutes walk from the Prudential metro stop on the green line. Copley square is about 10 min... More 

Was this review helpful? Yes
CopleyHouseBoston, Manager at Copley House, responded to this review

So glad you enjoyed your stay! We update our facilities often to keep every visit as fresh and comfortable as possible -- if you noticed, we must be on the right track. We appreciate your support, and we hope you'll visit us again very soon -- there's still plenty more to explore in our neighborhood. Best wishes, Christian - General... More 

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Additional Information about Copley House

Address: 239 West Newton St., Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Copley House 3*
Number of rooms: 39
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Also Known As:
Copley House Hotel Boston
Copley Hotel Boston
Hotel Style:
#2 Best Value Hotel in Boston
#48 Family Hotel in Boston
#58 Business Hotel in Boston

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