We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 49 Boston B&Bs / inns »

The Charles Street Inn

3.5 of 5
94 Charles Street, Boston, MA 02114
Hotel amenities
The Charles Street Inn
Ranked #11 of 49 Boston B&B and Inns
4.5 of 5 stars 122 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

122 reviews from our community

What travelers say about this B&B/inn
  • Beacon Hill(10)
  • Friendly and helpful(6)
  • Great location(6)
  • Red line(4)
  • Jacuzzi tub(3)
Traveler rating
    94
    13
    4
    5
    6
Only show reviews for Family (8) | Couples (71) | Business (8)
Date Rating
NJ
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 28, 2012 NEW

We visited the Charles Street Inn for a weekend getaway recently and were very disappointed by the condition of the inn. We stayed in the Henry James room, which is the most expensive room in the property. As reference, we have stayed in many historical inns throughout the north east coast of the US and are avid travelers, who enjoy... More

Was this review helpful? Yes
East Stroudsburg, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed May 20, 2012

Although the inn is located in a fabulous neighborhood, it did not meet our high expectations based on the nightly room rate. Our room and the common areas are very tired and are a hodgepodge of outdated and assorted furniture pieces. The breakfast was quite poor: the quiche obviously of the frozen variety that was not fully warmed and all... More

Was this review helpful? Yes
Sally Deane, Owner at The Charles Street Inn, responded to this review
May 23, 2012

We are very sorry that these guests did not enjoy their stay with us. Victorian decor is not appealing to everyone,but the Inn is housed in an 1860 building and furnished with Victorian antiques, lamps and upholstery selections which may appear out dated and tired to people seeking a brighter, more contemporary look. Most of our guests choose the Inn... More

HIngham, MA
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 8, 2012

I've stayed at the Charles Street Inn twice now. Once several years ago with my young daughter for a "mother-daughter weekend" and just recently with my husband for a "get away from the kids weekend." The Henry James Room served us well on both trips. Lovely, large room and bath, it feels like a little sanctuary in the heart of... More

Was this review helpful? Yes
Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 25, 2012
1
person found this review helpful

Based on other reviews and the cost of the rooms, our expectation of this place was fairly high, however we were bitterly disappointed by this place. If they were charging half the amount it would be good value, but they are charging as a high end hotel and the service nowhere near matches the cost of the room. The rooms... More

Was this review helpful? Yes
Sally Deane, Manager at The Charles Street Inn, responded to this review
April 26, 2012

We're very disappointed to learn that you had an unsatisfactory stay. We're deeply sorry for being less than you hoped for and we sincerely hope we can improve so no other guests may feel the same. We're very perplexed to hear that you encountered our guests wearing jeans and casual-wear while on duty. We certainly do have a dress code... More

Portsmouth, NH
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 3, 2012
2
people found this review helpful

As many times as we've been in Boston (I grew up just outside) this was my son's and my first time staying intown. I chose Beacon Hill for it's, exquisite historical value and central locations to the venues we were attending (Blue Man Group in the theater district for one). The Inn is charming on it 's own and the... More

Was this review helpful? Yes
Sally Deane, Owner at The Charles Street Inn, responded to this review
March 7, 2012

We are very sorry that you were disappointed with some features of your room and our staff during your stay. Our mattresses are high quality hotel standard and we compliment them with Nova Foam toppers which may create impressions as people lie on them. Although the bed was not comfortable for you, we have received many compliments about that bed... More

Ridge, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 15, 2012

Charles Street Inn is beyond belief. All that is said or written about this Inn was more than true. The room was 1st class, warm, historic, romantic. A complete "your home" atmosphere, including fireplace and jacuzzi. The room as great as it was, can only come together because of the staff. The 3 gentleman who we experienced, Charles, Brian and... More

Was this review helpful? Yes
Sally Deane, Manager at The Charles Street Inn, responded to this review
February 24, 2012

We're so glad to hear you not only enjoyed the room, but the service as well! We have informed the three gentlemen you mentioned of your praise and they were more than thankful! They all wished you a great day and have great hopes that you will return again! Thank you for taking time out of your day to write... More

Brooklyn, New York
Contributor
13 reviews 13 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2012
1
person found this review helpful

My husband and I love this inn. We visited last year and were blown away. We returned this past week, with high expectations, for a quick getaway. It was just as wonderful as we had remembered it. A romantic fireplace, jet tub, luxurious mattress and linens, breakfast delivered to your room. Our 18 hour stay refreshed us as if it... More

Was this review helpful? Yes
See 4 more reviews by Nicole E for Boston
Sally Deane, Manager at The Charles Street Inn, responded to this review
February 24, 2012

We absolutely love receiving reviews like this! It's great to know we're doing something right and leaving our guests happy. One of our main goals is to be able to make time slow, but without the usual needed boredom and discomfort associated with slowed time. We're ecstatic to know we might have had a hand in lengthening your 18 hour... More

San Francisco, California
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 10, 2012
3
people found this review helpful

Title: Did not honor a confirmed reservation - Indifferent staff We had a confirmed and written confirmed reservation. We were dropped off the hotel with lots of luggage because we were on an extended trip. The person at the desk informed us that they were full and could not honor our confirmed reservation. He was completely indifferent to our situation.... More

Was this review helpful? Yes
Sally Deane, Manager at The Charles Street Inn, responded to this review
February 24, 2012

We're very sorry for what happened. I remember your reservation very clearly and still highly regret what occurred. Unfortunately; your reservation was made on a day where our entire reservation system was being altered to a whole new one. We had an outdated system and were updating it to the most popular and common program among hotels today. While our... More

Rindge, New Hampshire
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 4, 2012

My partner and I stayed for one night while celebrating my birthday in Boston. Our room was wonderful, the antique furnishings beautiful. Everything seemed in good repair and well looked after. The staff were very warm and courteous, and we almost felt like old friends coming for a visit as we were shown to our room. We were given the... More

Was this review helpful? Yes
See 2 more reviews by Kevin M for Boston
Scituate, Massachusetts
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 5, 2012
1
person found this review helpful

We thoroughly enjoy the inn. Been there a couple of times The staff is more than accommodating. Beds are extremely comfortable. Slept like a baby. Breakfast in the morning is fresh and delivered. What a treat! Fireplaces make it romantic and warm. Everything is easy. And beacon hill is a delight for walking shopping and dining. This is likely to... More

Was this review helpful? Yes
See 3 more reviews by fittysgirl for Boston
Sally Deane, Manager at The Charles Street Inn, responded to this review
January 14, 2012

We're so glad you enjoyed your stays! We hope to be seeing you again. Only shame is we'll have to wait a whole year before we can do so ! Have a wonderful 2012 and see you on your next visit! More

Still looking for a hotel?
Travelers also viewed these Boston hotels
Newbury Guest House 4.0 of 5 stars 200 reviews The College Club of Boston 4.5 of 5 stars 91 reviews Gryphon House 5.0 of 5 stars 122 reviews Hotel Commonwealth 5.0 of 5 stars 1,087 reviews
(\ ABS:HotelCheckRates-d111434?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
(\ ABS:HotelCheckRates-d280420?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
(\ ABS:HotelCheckRates-d77601?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
(\ ABS:HotelCheckRates-d258705?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 73 hotels in Boston, ranked by popularity

Been to The Charles Street Inn? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Charles Street Inn

94 Charles Street, Boston, MA 02114
Price Range: $$$$

Owners: What's your side of the story?

If you own or manage The Charles Street Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Charles Street Inn
Show the lowest price for this hotel (from our partners)
Show Prices