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The Langham, Boston

#20 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
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250 Franklin St, Boston, MA 02110
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The Langham, Boston
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1,552 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Langham Boston was was the perfect place to stay during our visit to Boston. Top notch service from front desk, concierge (John), housekeeping, spa staff, restaurant servers and Jeber (pink taxi driver). Hotel is very classy and love the location - within walking distance to all attractions.

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Brasília, Distrito Federal, Brazil
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just few days before our trip, my wife called to the concierge, to find some attractions during our staying, in celebration of our wedding anniversary. During the check in, we were surprised with a room upgrade - because of our celebration. At the very day of the anniversary, we went in our room, in the middle of the afternoon, and... More 

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Massachusetts
Level Contributor
12 reviews
5 of 5 stars Reviewed 6 days ago NEW

I had never stay here but I always take my family to the cafe fiore brunch buffet. The ambience , the live music and the food are amazing . The chocolate buffet it's a most if you are visiting Boston! ... It's important to remember to make reservation since they get busy on the weekends .

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is by far the best hotel experience of my life! Exceptional service, friendly and helpful staff. From the doorman to the front desk to the concierge to the wonderful woman who takes care of the turndown service every evening! Clean and comfortable. The best location in Boston. We were able to walk everywhere...even to Fenway Park. It was a... More 

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London, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Firstly, the location of the hotel is not great. Boston's Financial District is quite dry and a solid 30 minute walk from Back Bay / Newbury St. shops, bars and restaurants. I'm sure this is the perfect location for bankers and the like, but for just about anyone else it's inconvenient. The room is absolutely fine; I have no specific... More 

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Charleston, South Carolina
Level Contributor
171 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Excellent location on Boston's post office square, 2 blocks from Faneuil Hall, 4 from the harbor and within easy walking distance or a $7 cab ride from just about all of Boston's attractions so no need for a car rental. With parking at $40 a night you probably want to pass in any case unless leaving town. Friendly and attentive... More 

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Rockport, Maine
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in a great location. The room was spacious and very clean.. I was greeted promptly and checked it. It was very hot out. I think it would be nice for the front desk to offer water to their arriving guests. Car rental agencies do it, I would think the hotel could. I arrived around 7:45 and was... More 

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Waterford, Ireland
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed in this Hotel during a 6 day visit to Boston in August 2015. It's pitched as a luxury hotel and the room rates, meal and drinks prices reflected this but sadly it appears to be an illusion for which you are being overcharged. There are pro's for staying at the Langham, namely its location, as you are within walking... More 

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New York
Level Contributor
197 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are heading to Boston and want to stay at luxurious Hotel...This is the place. The Hotel is in the converted Boston Federal Reserve Bank Building. The Hotel is just Top Notch from the Afternoon Tea at the Reserve or Dinner and Drinks at the Bond. Make sure you get a room on the second floor, it is the... More 

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Indialantic, Florida
Level Contributor
67 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff here is friendly and I was grateful for the complimentary room upgrade. I did enjoy the hotel bar as well. However, I'm sorry to say my stay at the Langham was disappointing. The two most important things to me when staying at a hotel are the bed and the bathroom. The Langham fell short. Outside of Europe, the... More 

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langhamboston, Director of Quality, Learning, and Development at The Langham, Boston, responded to this review

Dear Madiolosa, Thank you for taking the time to review our hotel. I am pleased to hear that we were able to upgrade your room category but disappointed to know that you did not enjoy a comfortable night’s sleep. Please accept my apologies for the condition of the bath towel. We are fortunate to receive glowing reviews regarding the cleanliness... More 

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