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The Langham, Boston

#20 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
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250 Franklin St, Boston, MA 02110
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The Langham, Boston
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1,517 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Franklin, Tennessee
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

One of the best hotels I have stayed in. Impeccable attention to detail. High level of service throughout the hotel. The rooms are extremely well appointed. Many extras that you won't discover- until you need them. Great central location. I will return. Thank you

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Bradford, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

We ended our tour of New England with a one night stay at the Langham so that we could leave on a high. It was beautifully decorated and cleaned to a very high standard. The turn down service was lovely. However everything felt scripted and even though staff were helpful it did not feel as welcoming as many of the... More 

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Louisville, Kentucky
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed at the Langham several times while traveling to Boston. The last time we were here we thought we would try another hotel and were very disappointed. We stayed at the Parker House, never again. What a stark contrast to the hospitality and comforts of the Langham. Believe me, on our return trip this past week, we made... More 

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langhamboston, Managing Director at The Langham, Boston, responded to this review

Thank you for your kind comments about The Langham, Boston. I am so happy that you were pleased with the hotel, the food and beverage offerings and our location. I hope that we can welcome you back when your travels bring you to Boston again! Warm Regards, Richard Bussiere Managing Director More 

Chicago, Illinois
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I travel quit a bit and I have to say this was one of the best beds I ever had slept in. The linens were dynamic! And the turn down service with slippers and chocolate was a nice surprise to return back to at night. Make sure to check out the Lounge "BOND" which is located in the Hotel.

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Lydd-on-Sea, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed in the Langham towards the end of our road trip to Canada and the U.S.A. and the Langham was the best. It's location is perfect, the staff could not do enough for you and the restaurant served some of the best food we had on our travels. We will definitely stay the next time we... More 

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langhamboston, Managing Director at The Langham, Boston, responded to this review

Thank you for the comments about your recent stay at The Langham, Boston. You had quite an adventure and I am happy that we ended it on a good note for you. I hope that you will stay with us again when you return to Boston! Warm Regards, Richard Bussiere Managing Director More 

München
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Friendly & easy check in, the entire staff is exceptional - service is certainly very top of mind. I had a broken suitcase & porters outside directed me to Macy's to get a new one. I can recommend checking in - especially if you get a good deal on the price. As mentioned in earlier reviews, there are lots of... More 

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New York City, New York
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is perfectly positioned in Boston - the historic side of town, the freedom trail, boston harbor (site of the tea party) are all in walking distance. And the rest of Boston is easily accessible via the subway system. What I really loved about the location is the surrounding area is full of shops, restaurants, cafes, all reachable by... More 

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langhamboston, Managing Director at The Langham, Boston, responded to this review

Thank you for your kind comments regarding The Langham, Boston. I am so glad you liked our location! Thank you for mentioning Murillo, Keith and Christopher. I hope that we can welcome you back when your travels bring you to Boston again. Warm Regards, Richard Bussiere Managing Director More 

New York City, New York
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Beautiful hotel, cheap garage is right around the corner; the hotel itself it truly is KIDS FRIENDLY GORGEOUS PLACE; the best service I've ever experienced in any hotel in the U.S., early check-in available and the SPA is beyond words! Breakfast is the must to try and it is more or less reasonably priced. SPA: a lady who has been... More 

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Staffordshire
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Helen and I stayed for four nights at The Langham and enjoyed a terrific time. The public areas are immediately attractive and appealing, the lounge area is a very comfortable space. All of the staff from the doormen through to the housekeeping team are welcoming and friendly. Particular praise should go to Ryan on the concierge desk, his enthusiasm is... More 

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langhamboston, Managing Director at The Langham, Boston, responded to this review

Thank you for your very nice remarks about The Langham, Boston. I am glad that you were pleased with the hotel decor and the room. Thank you for your kind comments about Ryan, we will be sure to pass it along to him! I hope you will visit us again soon. Sincerely, Richard Bussiere Managing Director More 

San Francisco, California
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

So our trip to Boston didn't start off very well....we were booked to stay 8 nights at the Four Seasons. Upon checking into our room we were really appalled. The managers on duty were unable to find a solution that worked for us so we starting looking for another place to stay at 10 pm. I looked at the Langham... More 

Was this review helpful? Yes
langhamboston, Managing Director at The Langham, Boston, responded to this review

Thank you for your comments about The Langham, Boston. I am very glad that Suzy was able to assist you and that you found the room layout that you wanted! I hope that we can welcome you back again soon. Warm Regards, Richard Bussiere Managing Director More 

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