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The Langham, Boston

4.5 of 5 250 Franklin St, Boston, MA 02110
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Certificate of Excellence 2014
The Langham, Boston
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The Langham, Boston
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1,312 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ridgewood, New Jersey
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We just wrapped up a weekend stay at The Langham, and while satisfied, would probably stay somewhere else next time given the great options in Boston. First the good - great central location made everywhere we wanted to go walkable, the room while not huge, had an exceptionally comfortable king bed, and validated parking was only $12/day. The bad -... More

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Austin, Texas
Top Contributor
95 reviews 95 reviews
25 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice hotel with comfortable beds and an indoor pool and spa. Within walking distance to lots of sights in downtown Boston. We only stayed one night, but would happily stayed longer if time had allowed.

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Paradise, NL
Top Contributor
57 reviews 57 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here with friends for two nights. The service is exceptional. Front desk staff and concierge staff are great. We also had the buffet breakfast included in our stay. Fine dining for sure. A good selection of food. We had a some cocktails one night before we went out at the lobby bar. Richard was a great waiter, he... More

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West Sussex
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We checked in at 2:30 and our room wasn't ready. No problem, as we were a bit earlier than planned. The receptionist said come back in 30 minutes. We left our 3 bags with them, took a baggage receipt and went out for a walk. We came back 90 mins later at 4pm. Still the room wasn't ready. So they... More

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Morristown, New Jersey
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Excellent service; old style rooms; good location; the bar is an active scene but the restaurant was closed; ended up ordering room service. Not a particularly memorable property despite the reputation of the name.

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Seattle
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed for three nights in September on business and loved this hotel! First of all, everyone who works in the lobby is a super model with indistinguishable accents. Don't arrive off the plane in travel clothes--you'll feel like a loser at reception. The staff is incredibly attentive. I arrived, dropped off my stuff, got ready in a hurricane of... More

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langhamboston, Managing Director at The Langham, Boston, responded to this review

Thank you for your kind comments regarding the hotel and especially, the staff! We hope that you will be able to visit us again soon and enjoy all of the amenities. Sincerely, Richard Bussiere Managing Director More

Quechee, Vermont
Top Contributor
102 reviews 102 reviews
25 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 1 week ago

One night at this property. As indicated above, very elegant, especially the main lobby. Guests are treated like special people. The rooms are very comfortable and well-appointed. The wifi is good, unlike so many large hotels. We dined out but had late-night wine and cheese platter. Wine was good but the selection is surprisingly limited for room service. Cheese plate... More

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langhamboston, Managing Director at The Langham, Boston, responded to this review

Thank you for your comments regarding The Langham, Boston! We are always interested in what our guests think of our food (and the prices) and our menus change with the seasons. We hope to have the opportunity to welcome you back again soon! Best regards, Richard Bussiere Managing Director More

Los Angeles, California
Contributor
14 reviews 14 reviews
13 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 1 week ago

If you're looking for a "non-commercialized" hotel in the heart of the financial district, this is your kind of place. The old fashioned English-style hot pink cab in front is the first thing that stands out. Check in was nice and quick. This appears to be one of the main hotels where airlines put up their flight crews, as I... More

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Los Angeles, California
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

I booked a pre-paid deal with booking.com when arrived the hotel staff did not find my reservation and they acted like i was not booked. I showed them the confirmation and after 20 minute wait they finally found the reservation. Was given a room that was small, yet clean and quiet. At the checkout the staff insisted that booking did... More

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langhamboston, Managing Director at The Langham, Boston, responded to this review

I apologize for the billing concerns you experienced during your recent visit with us. Please do not hesitate to contact my office should you have any more issues. I understand your frustration and hope that you will consider staying with us again on your next visit. Best Regards; Richard Bussiere Managing Director of The Langham, Boston More

Athens, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel really makes you feel at home. The room has small touches, like a heater in the bathroom and turn down service. It is only a few blocks to the historic district and even though I am not a great walker, didn't find the walk challenging. The concierge (as well as the rest of the staff) was very helpful... More

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Additional Information about The Langham, Boston

Address: 250 Franklin St, Boston, MA 02110
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Langham, Boston 4.5*
Number of rooms: 318
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Also Known As:
The Langham, Boston Hotel Boston
Langham Hotel Boston

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