We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 77 Boston hotels

The Lenox Hotel

4.0 of 5 Hotel   |   61 Exeter Street at Boylston, Boston, MA 02116-2699 (Back Bay)
Hotel website
Hotel packages
Hotel amenities
Special Offer
15% off Summer Stays!
Save Saved
You added The Lenox Hotel to your Saves list
The Lenox Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #5 of 77 hotels in Boston
Certificate of Excellence 2014
GreenLeadersPlatinum level
A recent review
5 of 5 stars reviewed yesterday
Dona C
  • Overview
  • Reviews (2,248)
  • Similar Hotels
  • Photos (714)
  • Amenities
  • Q&A (1)
  • Room tips (357)
  • Location
  • More
Write a Review

2,248 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (357)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

The Lenox is a beautifully restored, conveniently located hotel in the midst of the best area in Boston for visitors. What sets it apart is the warmth and helpfulness of the staff, from the front door on. I love historic hotels, and look for them, but The Lenox offers a concierge floor level of service to everyone who comes to... More

Was this review helpful? Yes
Oceanside, New York
2 reviews
5 of 5 stars Reviewed yesterday NEW

Celebrated our daughter's birthday with a weekend in Boston. My wife and I choose the suite and were really impressed but my daughter and her husband got a standard room and were disappointed. We asked if we could upgrade to a suite and pay the difference? Although the hotel was very busy they accomadated her, sent cake to her room... More

Was this review helpful? Yes
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From the moment we arrived, we were received with smiles and offered refreshments. Baked goods were available and changed regularly at the front desk. Not long after checking into the hotel, we received yet another welcome phone call from guest services just to make sure that everything at the hotel was to our liking. I am sure that if anything... More

Was this review helpful? Yes
Austin, Texas
17 reviews 17 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My friend, who never stays at any other Boston hotel, finally convinced me to book a room here, in spite of the expense. It wasn't expensive for a big city hotel, just more than I usually allow. It was worth it and more. The Lenox is an old-fashioned Grande Dame-style hotel with impeccable service and large rooms with windows that... More

Was this review helpful? Yes
Hong Kong
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My daughter and I stayed there during a recent college tour. I had planned a car pick up with Casey, one of the concierges, a few weeks ago and had to make a change. I called the hotel and happened to get her again and she said she remembered booking my car and how could she help. She helped me... More

Was this review helpful? Yes
Nassau, New Providence Island
1 review
3 of 5 stars Reviewed 5 days ago NEW

We spent more to stay here and to have a special trip. Truly, the Sheraton or Hilton might have been better. While the hotel is pretty and welcoming from outside and into the lobby, the suite that we were assigned left much to be desired. A small cramped bathroom. A room overlooking a construction site and a most uncomfortable sofa.... More

Was this review helpful? Yes
Pompton Plains, New Jersey
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here over the July 4th Weekend. We paid extra for their 4th of July BBQ & fireworks watching on the roof. (It was held on July 3rd because of weather). What a great time. Perfect view of the fireworks. This hotel is just fabulous. Every team member was friendly and helpful. Great Location. The room was very comfortable,... More

Was this review helpful? Yes
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here three years ago, and it was every bit as enjoyable this time! Every staff member is friendly, professional, and genuinely happy to help. They go out of their way to provide great service. Our junior suite was very spacious, clean, quiet and comfortable for our family of four. We had breakfast in the restaurant a couple of... More

Was this review helpful? Yes
Top Contributor
111 reviews 111 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

I love the Lenox Hotel. It's a gorgeous, historical building in a GREAT location. I stayed here 14 years ago and it was just as wonderful this go around. My family of 5 stayed in a queen/queen executive suite w/ a fireplace and pull out sofa. Plenty of room. Although I was hoping for a view of Bolyston, I didn't... More

Was this review helpful? Yes
San Diego
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We flew on the red eye across the country and arrived at the hotel at about 7 am assuming we would be way to early to check in but planning to at least drop off our bags. Not only did they let us check in to an available room but they upgraded us to a fantastic fireplace room. The room... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage The Lenox Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in
any neighborhood
in Boston with
any amenities

Been to The Lenox Hotel? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Back bay(50)
  • Junior suite(33)
  • Great location(32)
  • Friendly and helpful(28)
  • Very nice(28)
  • Newbury street(27)
  • Room service(18)
  • Copley square(16)
  • Prudential center(15)
  • Front desk staff(14)

Additional Information about The Lenox Hotel

Address: 61 Exeter Street at Boylston, Boston, MA 02116-2699
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Lenox Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Jetsetter, Travelocity, Splendia, Amex, Hotels.com, BookIt.com, Tingo, TripOnline SA, getaroom.com, BookingOdigeoWL, Agoda and Priceline so you can book your The Lenox Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Lenox Hotel Boston

714 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (403)
Hotel & grounds (85)
Room/suite (147)
Bathroom (40)
View from room (22)
Dining (5)
Family/play areas (2)
Videos (1)
Other (101)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (256)
Amenities (40)
Classic Room (71)
Judy Garland Suite (12)
Junior Suite (10)
Restaurants and Bars (48)
The Back Bay Suite (14)
The Hotel (61)

Management photos: Courtesy of the property manager

All management photos (56)
Room/suite (6)
Hotel & grounds (3)
Dining (3)
Other (44)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#1 Green Hotel in Boston #4 Family Hotel in Boston #4 Romantic Hotel in Boston #5 Luxury Hotel in Boston #7 Business Hotel in Boston
Hotel Class
Official Description (provided by the hotel)
For more than a century, the Lenox has exemplified the quiet, classic elegance of a Boston landmark. Recently renovated, the hotel offers the full range of services for business and leisure travelers, all in the heart of Boston's Copley Square. ... more   less 
Number of rooms

Questions & Answers

See which rooms travelers prefer