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All 77 Boston hotels

The Lenox Hotel

4.0 of 5 Hotel   |   61 Exeter Street at Boylston, Boston, MA 02116-2699 (Back Bay)
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Ranked #5 of 77 hotels in Boston
Certificate of Excellence 2014
GreenLeadersPlatinum level
A recent review
5 of 5 stars reviewed 2 days ago
lovelondon4 Pennsylvania
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (355)
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English first
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here three years ago, and it was every bit as enjoyable this time! Every staff member is friendly, professional, and genuinely happy to help. They go out of their way to provide great service. Our junior suite was very spacious, clean, quiet and comfortable for our family of four. We had breakfast in the restaurant a couple of... More

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Top Contributor
111 reviews 111 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I love the Lenox Hotel. It's a gorgeous, historical building in a GREAT location. I stayed here 14 years ago and it was just as wonderful this go around. My family of 5 stayed in a queen/queen executive suite w/ a fireplace and pull out sofa. Plenty of room. Although I was hoping for a view of Bolyston, I didn't... More

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San Diego
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We flew on the red eye across the country and arrived at the hotel at about 7 am assuming we would be way to early to check in but planning to at least drop off our bags. Not only did they let us check in to an available room but they upgraded us to a fantastic fireplace room. The room... More

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Tonbridge, United Kingdom
13 reviews 13 reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

If our 18th century shenanigans weren't enough of a source of shame, when asked at check-in by the delightful Erin yesterday, what she was most looking forward to during our New England adventure, my daughter replied "Ben & Jerry's". So it really is quite extraordinary to return after a hard day's sight-seeing this evening to find a lovely note and... More

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Newport on Tay Scotland
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Have visited Boston nearly 15 times now and we always stay at the Lenox. We arrived early from New York and checked in, we didn't expect to be able to get into our room until after 3pm but they very kindly said that they had a room available and we could get it straight away at 9am which was great.... More

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Atlanta, Georgia
1 review
5 of 5 stars Reviewed 3 days ago NEW

Lovely hotel centrally located near shops, restaurants, and parks. Super clean, extremely friendly, excellent service, great location, what more can I say? Check in was fast and we got a complimentary upgrade to a King suite with a street view when I asked if a room with a view was available. A few minutes after arriving in our room, we... More

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Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

From the moment my family arrived, we felt like part of the Lenox Family. Within minutes of our warm welcome at the front desk, the Bellman had a stuffed Lenox Lion for our little one. Once we arrived in our room, within 10 minutes they were delivering a bottle of wine and a childrens book. We haven't received a welcome... More

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Darien, Illinois
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Check in was a breeze and the bellman was very helpful in getting us a different room once he noticed how much luggage we had. Our original room has a very small closet. The frontdesk came up and took us to an alternate room which was much better. The bellman also suggest some local places for breakfasts and lunch. The... More

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Pasadena, California
1 review
5 of 5 stars Reviewed 1 week ago

We arrived in the evening of July 3rd, 2014. The city was full of activity for the early Fourth of July festivities because the the impending storm. The hotel staff from the doorman, bellman and the front desk was superb. We've traveled extensively throughout our lives and have NEVER encountered this incredible service, except maybe the peninsula hotel in Kowloon.

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Classy, fantastic service, fastest wireless internet of any hotel in the area. Look forward to booking more stays. Walking in the front door is an experience in and if itself. Your senses are greeted with a distinguished notion that Lenox knows hotels, and Lenox knows service. Surrounded by so many Boston attraction within walking distance, you'll know after a single... More

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Hotel Summarization (Beta)

What travelers say

  • Back bay(50)
  • Junior suite(33)
  • Great location(32)
  • Friendly and helpful(28)
  • Very nice(28)
  • Newbury street(27)
  • Room service(18)
  • Copley square(16)
  • Prudential center(15)
  • Front desk staff(14)

Additional Information about The Lenox Hotel

Address: 61 Exeter Street at Boylston, Boston, MA 02116-2699
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Lenox Hotel 4*
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Also Known As:
Lenox Hotel Boston

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Amenities (40)
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Judy Garland Suite (12)
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The Back Bay Suite (14)
The Hotel (61)

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#1 Green Hotel in Boston #4 Family Hotel in Boston #4 Romantic Hotel in Boston #5 Luxury Hotel in Boston #7 Business Hotel in Boston
Hotel Class
Official Description (provided by the hotel)
For more than a century, the Lenox has exemplified the quiet, classic elegance of a Boston landmark. Recently renovated, the hotel offers the full range of services for business and leisure travelers, all in the heart of Boston's Copley Square. ... more   less 
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