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Lenox Hotel

#4 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersPlatinum level
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61 Exeter Street at Boylston, Boston, MA 02116-2699
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2,645 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (463)
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  • All months
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    (597)
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    (760)
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Level Contributor
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We arrived late in the evening with a lot of luggage. Check in and bell staff were superb. Nate at the concierge desk was very helpful with sightseeing and dining suggestions. We had a junior suite which was perfect for a family traveling for ten days. Bathroom was small but big enough for our needs. Only glitch was getting extra... More 

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Los Angeles, California
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We came to town to tour colleges with our teens. The Lenox was perfect for what we wanted, ease, very comfortable and extremely helpful staff. We had never been to Boston and we had to navigate to several schools each day. The Lenox put us right in the middle of it all. The girls loved the shops just steps away... More 

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San Diego, California
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Seriously, this place rocks! Our family of 6 showed up, the bellman greet us on the street and immediately grab our 10 pieces of luggage with a smile and joke. As I walk towards the check-in the littlest 2 had already been given stuffed Lenox monkeys (such a cool touch) while the rest of us were given ice tea and... More 

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Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I love staying at the Lenox in Boston! It is an old hotel but just has a great 'feel'. The staff here is awesome... so friendly and helpful! They make you feel right at home. Bananas in the morning and cookies in the afternoon at the front desk. Nice, small touches everywhere at the Lenox. The restaurant is very good... More 

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Newport Beach, California
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have only fabulous things to say about the Lenox Hotel in Boston. I was visiting my daughter who attends school in the New Hampshire area and we wanted a fun weekend away together. The city was blanketed in massive snow, the Patriots won the Super Bowl that weekend, and the snow just kept falling. Everyone at the Lenox made... More 

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Painesville, Ohio
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

What an absolutely fantastic hotel. After a 10 hr drive it sure was nice to just pull up and valet car with absolutely no hassle and same with checkin. Very friendly and fast check-in and than up to my beautiful queen suite with fireplace. Within walking distance of many attractions and restaurants; would have loved to stay more than one... More 

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2 of 5 stars Reviewed 5 days ago NEW

We booked a Saturday night stay at the Lenox for a special treat (a pricey treat at $420/night). We were given a room with a door into an adjoining room, through which we could readily hear the conversation next door, where a group of young men were discussing the party they would be having that evening. We requested a different... More 

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new haven CT
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

small bedroom ....tiny bathroom ...large screen LG TV .... good size closet ....staff was very gracious and efficient ....food in City Table was excellent and reasonably priced .... with group discount room price was reasonable .... i'd stay elsewhere if i had to pay regular rate.

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Dublin, Ireland
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Had a really enjoyable stay here. Great location. Beautiful hotel. We got upgraded on arrival because it was my aunt's 60th. Bottle of wine and chocolates in the room. Staff couldn't have been more helpful. Room was huge. Really comfortbale for 3 of us sharing. Beds were so comfortable. Wifi worked great throughout the hotel. There was a lovely smell... More 

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Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Amazing service from the moment you arrive to the moment you leave. Be sure to ask them about their private driver to drop you off at the airport. It's the same price as a taxi. They also have three i house bars/ restaurants and I tried them all with great experienced. Comfortable bed. Great room service. Centrally located. Amazing

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Hotel Review Summarization

What travelers say

  • Back bay(24)
  • Very nice(14)
  • Junior suite(14)
  • Great location(11)
  • Friendly and helpful(11)
  • Room service(11)
  • Newbury street(9)
  • Copley square(8)
  • Fenway Park(5)
  • Bottled water(4)
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