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Lenox Hotel

#6 of 77 Hotels in Boston
Certificate of Excellence
GreenLeadersPlatinum level
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61 Exeter Street at Boylston, Boston, MA 02116-2699
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15% off room rate
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Lenox Hotel
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Lenox Hotel
Lenox Hotel
Lenox Hotel
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2,585 reviews from our community

Traveler rating
    1,897
    514
    107
    46
    21
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640
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143
387
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Boston, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at the Lenox hotel several times, and each time is a treat. Service, amenities, the beautifully appointed decor are just a start to how special this hotel is. I also love that City Bar is in the hotel. After dinner or a long meeting it's nice to be able to wrap it up with a drink and... More 

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NH
Top Contributor
144 reviews 144 reviews
13 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We don't normally splurge like this but we wanted to try it once and we were not disappointed! We drove into Boston early...9:30am. We were just going to valet the car and check our bags in. They told us our room was ready! What? And, they asked if we wanted a mimosa or bloody Mary brought up to the room!... More 

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San Jose, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I stayed 5 days here with a middle school group of about 20. Lorna, the person who handled our group booking, was incredibly responsive, kind, and accommodating. The check-in was flawless, the rooms were excellent, and the hotel extremely nice to our students. I've stayed at a lot of hotels with kids, and this was easily the most positive and... More 

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Bridgeton, New Jersey
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

From arrival in the city, found it easily navigable and friendly. Staff in this hotel reflected this. I was there for a conference, my companion booked in to a similar room was there to work an event. Companion needed a lot of help with locating cables, chargers and dry-cleaning. Staff really went all out to help! Rooms were advertised as... More 

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Portsmouth, New Hampshire
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Had a wonderful time here on a weeknight stay with my boyfriend. Were offered a free upgrade to a larger room with a great view. Our room was very nicely furnished with an ultra soft bed, walk in closet, spacious bathroom and huge tv. The staff was also pleasant and helpful all throughout our stay. The only criticism I would... More 

Was this review helpful? Yes 1
San Francisco, California
Contributor
18 reviews 18 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed her for a family trip and had two rooms--corner suite and a regular king bed room. Doorman, bellman and check-in team were all gracious and welcoming. We really felt throughout the entire trip that the team wanted to ensure that we had a good stay. The concierge team arranged reservations at hard to get into restaurants and were always... More 

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Providence, Rhode Island
2 reviews
5 of 5 stars Reviewed 1 week ago

We loved the Lenox--from it's charming rooms, great views, central location, friendly staff to the little details like the fireplace in the room. I also wanted a hotel that used LED lights and not florescent. Only the bathrooms used florescent lighting--everything else seemed to have LEDs.

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Dunstable, Massachusetts
Contributor
18 reviews 18 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I just returned from a fabulous weekend at the Lenox while celebrating our anniversary. We love to walk the city and find this location perfect for shopping, restaurants and getting to the Boston Common. This hotel has the friendliest staff including the valets, the consierge, the bellman, and even the bar and restaurant staff. They all want... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We love the Lenox Hotel. It's in walking distance to mostly everything, do location is key. The rooms are beautiful, clean and spacious. The staff cannot do enough for you. One trip up I had forgotten my sneakers. Walking up and down Newbury St I developed a nasty blister. The bellman saw me putting band aids on and asked me... More 

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boston
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Excellent place ! Highly recommend ! We live here in Boston and come here all the time for their great food and fantastic Martinis! We have done staycations here before too! They are the best place to wind down after some shopping!

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Hotel Review Summarization

What travelers say

  • Back bay(24)
  • Very nice(14)
  • Junior suite(14)
  • Great location(11)
  • Friendly and helpful(11)
  • Room service(11)
  • Newbury street(9)
  • Copley square(8)
  • Fenway Park(5)
  • Bottled water(4)
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