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Lenox Hotel

#5 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersPlatinum level
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61 Exeter Street at Boylston, Boston, MA 02116-2699
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Lenox Hotel
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2,670 Reviews from our TripAdvisor Community

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Traveler rating
    1,960
    526
    117
    47
    20
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674
1,009
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398
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (469)
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  • All months
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  • Mar-May only
    (597)
  • Jun-Aug only
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Cedarburg, Wisconsin
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Our positive experience at The Lenox began as we pulled up to the hotel and we're greeted by fantastic (and funny) door men. All the staff were above average and really did what ever they could to make our 4 day stay memorable. After checking in and going up to our room we immediately received a call from the front... More 

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Harrogate, United Kingdom
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This was the first hotel on our month long holiday. We stayed for 5 nights. The rooms were ok, the beds/ pillows were the best we have ever had, (all four of us agreed.) The staff were excellent and really helpful during the whole stay. We didn't use the restaurant as we are Vegetarian and the menu wasn't really suitable.... More 

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Mount Morris, Michigan, United States
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A large group of 8 families chose this hotel while on our "History Tour" of the New England States. The most important stop was the Jamestown Settlement. Much of our group "home-school" their children and it was important to be close enough to our destination as possible. From the Lenox we were able to visit MANY of the historical sites... More 

Was this review helpful? Yes 1
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My family, including my two young daughters, just returned from three nights at The Lenox, and we had the most wonderful time. The Back Bay location is perfect for those wanting to explore: Newbury Street is just two blocks away, and Copley Square and the Copley T station are a two minute walk. Using the T and with a bit... More 

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Weston, Connecticut
Level Contributor
165 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had a very nice room at the Lenox. Newly renovated, nice amenities, very good, large flat screen in room and nice, but somewhat small, bathroom. Check in was super smooth, I left my car with the valet in front and the guys on duty were attentive and personable. The hotel is on Boylston St, and one block over from Newbury,... More 

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North Wilkesboro, North Carolina
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5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a lovely older hotel with lots of charm! Our family of 4 just returned from a six night stay there. Wonderful location in Back Bay, within walking distance of many attractions, such as the Boston Public Library and Copley Place. The room was clean and spacious and my children loved the turn-down service at night which included wonderful... More 

Was this review helpful? Yes 1
Toledo, Ohio
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

First, the great: Perfect location, lovely decor, quiet room, loads of charm. Second, the negatives: We booked an executive double queen fireplace, and since the photos on the website showed a sleeper sofa, we assumed we would have that layout. I'm guessing we had a smaller room, because we had 2 chairs instead. As we were counting on that sofa... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From the greeting we received at the reception to the free afternoon cookies this was a fabulous hotel. I have never stayed in Boston, so I was a little concerned that it would be of a great standard, so difficult with city hotels, but I need not have worried, we loved it. The gym, which is in the basement is... More 

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Rochester, New York
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Very pleased with my stay here. Starting with valet parking making it easy to get out and not worry about finding parking. We enjoyed amazing martinis at the lobby bar called city table. Great atmosphere and friendly staff! We had a king room. The room was very nicely decorated. Very clean! Closet was the size of a small bathroom, you... More 

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Orlando
Level Contributor
146 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 1 week ago

The experience has been excellent. The front desk staff was welcoming and very friendly. The gentleman that helped me was friendly and happy, which was a great welcome to this hotel. The staff wear pins that identifies that they are there to help make for an extra special and great experience. The room is spacious with two queen beds, a... More 

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Hotel Review Summarization

What travelers say

  • Back bay(24)
  • Very nice(14)
  • Junior suite(14)
  • Great location(11)
  • Friendly and helpful(11)
  • Room service(11)
  • Newbury street(9)
  • Copley square(8)
  • Fenway Park(5)
  • Bottled water(4)
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Prices are for 1 room, 2 adults
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