We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Boston Garden

2.5 of 5 280 Friend Street, Boston, MA 02114 (Formerly The Hotel at Boston Garden)
Hotel website
Hotel deals
Special Offer
Save on Hotel Packages!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Holiday Inn Express Hotel & Suites Boston Garden
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites Boston Garden
Write a Review

281 reviews from our community

Traveler rating
    69
    105
    61
    27
    19
See reviews for
65
85
16
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (281)
  • Mar-May only
    (46)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (90)
  • Dec-Feb only
    (68)
All months
There are newer reviews for Holiday Inn Express Hotel & Suites Boston Garden
See the most recent reviews
White Haven
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 2, 2014

First trip to Boston in October. This location is convenient to TD Gardens, Freedom Walk and tourist sites. Hotel was old and some might consider it a tad worn, but everything was clean and pleasant. The staff was the most friendly, outgoing and helpful we have EVER encountered in all of our travels. Kudos to a wonderful staff. Great breakfast.... More 

Was this review helpful? Yes
GMJamieGleason, General Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Hello Tutter2, We are glad to hear your first visit to Boston was a success and that you chose to be our guest! We strive to provide legendary service so hearing you say all the nice things regarding the staff was very rewarding. Thank you. We hope you will come back and be our guest again soon. Thank you and... More 

Shanghai, China
1 review
5 of 5 stars Reviewed January 2, 2014

We stayed at this hotel for three nights. The room is big and clean, and importantly the staff there are very helpful, especially the one called Randy. He is a great guy, and helped us a lot during our stay! I have to say, I will definitely come back, because I love this city as well as this hotel.

Was this review helpful? Yes
GMJamieGleason, General Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Hello and thank you for your recent feedback. We are pleased to hear that the hotel was up to your standards and that Randy was very helpful. He will be thrilled to hear you mentioned him in your review. I will be sure to share this with him. Thank you and we hope to be your home away from home... More 

Scituate, Massachusetts
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 1, 2014

New Year's Eve. Welcomed us even though it was only noon time. Upgraded us to a suite(elite member) and had goodies for us plus fruit for all guests in our room. Staff was superb. Room was great but needed just minor fixes. Curtains and tub and ceiling. Better vacuuming. Complimentary breakfast was perfect and immaculate and everyone at the hotel... More 

Was this review helpful? Yes
GMJamieGleason, General Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Thank you for being our guest on New Years Eve! We are happy to hear that you had a nice stay and that you enjoyed your upgrade and welcome gifts! I do apologize for the minor issues you mentioned and will share with our engineering department immediately to repair. Happy New Year and thank you again for staying with us!... More 

Burlington, Vermont
2 reviews
5 of 5 stars Reviewed December 31, 2013

I recently stayed at this hotel while in Boston for a concert. When we first entered the hotel we met the maintenance manager John. He was so helpful to my friends and I. He gave directions to the ice machine and other information regarding the hotel. When we got to the room we had a light bulb out and we... More 

Was this review helpful? Yes
GMJamieGleason, General Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Henrietta J, Thank you for your feedback and for all the nice things you had to say about your stay but most importantly John. I will be sure to recognize him for his excellent service and will also share with the entire team! I really appreciate you taking the time to commend John. Thank you and please visit us... More 

Atlanta, Georgia
Top Contributor
62 reviews 62 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 25, 2013

Hidden on Friend St. in North Boston this great little hotel is a good place to stay where the action is. Surrounded by the TD Garden, Pubs and Restaurants, even on a rainy winter day there is plenty of action. The room was excellent with a refrigerator and microwave, the staff friendly and room well appointed. The only place to... More 

Was this review helpful? Yes 1
GMJamieGleason, General Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear rwhatzo, We appreciate you staying with us recently and for your feedback. Thank you for the nice comments regarding the room, the location and the staff. I will be sure to share this with the team. I do apologize for the outside noise. On your next visit we will be sure to place you in one of our more... More 

West Fargo, North Dakota
Top Contributor
65 reviews 65 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed December 7, 2013

We booked this place last minute while headed in to town to sightsee. While we weren't going to any events at the Garden that night, and there didn't seem to be anything going on there that night, this place would be a great stay for an event. I'm not a fan of valeting my car in general, and had I... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Kyle A, Thank you for taking the time to convey your comments regarding your recent experience with us. It is delightful to know that you gave a high score for our staff's service and the breakfast served met your expectations. I hope that the next time your travels bring you back to the area, you choose us again for... More 

NYC
Contributor
17 reviews 17 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed December 5, 2013

This hotel felt like a death trap. First off the valet parking is a joke. Its over 30 dollars which is a rip off and then the next morning my car was parked in front of the hotel. It you p for vale parking you expect it to be on a lot NOT in front of the hotel! Maybe it... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear worldtravelor84, Thank you so much for your review of our hotel. I’m very disappointed to hear about your experience on your recent stay. It is our goal to consistently ensure our facilities and service are superior and we strive to provide rates that are competitive in the area. I am sorry that our valet parking and elevator service did... More 

Schenectady, New York
Top Contributor
55 reviews 55 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 25, 2013

I have stayed at this property under the old name and under the new before in the past. Excellent location situated across from North Station to connect with The Amtrak Downeaster and the T to go in town

Was this review helpful? Yes 1
GMJamieGleason, General Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear James Taft, Thank you for being a loyal customer and a repeat guest. We appreciate you choosing to stay with us and we cannot wait to see you on your next visit! Thank you from the entire staff and have a great day. More 

Kansas City, Missouri
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 24, 2013

I recently spent some time in Boston. I was coming back to Boston to catch my flight home. I stayed at the Holiday Inn Expesss. I liked the location across the street from the Garden, great for sports fans. It is also close to the North End where I went for dinner. I like the breakfast and the close proximity... More 

Was this review helpful? Yes 1
GMJamieGleason, General Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Kathy M, thank you for your recent review and feedback from your stay with us. We were pleased to read that you enjoyed your staff and that everything went well. We hope to see you on your next trip to Boston. Thank you More 

Fall River, Massachusetts
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 24, 2013

We stayed here and caught a Bruins game, walked the city to Fenway as well as Hanover St, and enjoyed ourselves. Our room/bathroom were large and the bed/pillows were very comfortable. The room in general was very well appointed to a 4 star level. The hotel is older and was remodeled but the location was perfect for us. We took... More 

Was this review helpful? Yes 1
GMJamieGleason, General Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Hello H K, thank you for being our guest. It was great to hear you had a nice stay and were able to take in some of the local attractions while visiting. Please return and see us soon! Warm Regards and thank you again More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Express Hotel & Suites Boston Garden? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Boston Garden

Address: 280 Friend Street, Boston, MA 02114 (Formerly The Hotel at Boston Garden)
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Boston Garden 2.5*
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Orbitz, Expedia, Priceline, Cheap Tickets, Hotels.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Express Hotel & Suites Boston Garden reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Boston Garden
Holiday Inn Express Boston
Holiday Inn Boston

102 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (75)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (7)
Viewed
Room/suite (18)
Viewed
Dining (1)
Viewed
View from room (3)
Viewed
Other (44)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Room/suite (12)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (1)
Viewed
Dining (2)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay