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All 77 Boston hotels

Holiday Inn Express Hotel & Suites Boston Garden

2.5 of 5 Hotel   |   280 Friend Street, Boston, MA 02114 (Formerly The Hotel at Boston Garden)
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63%
Ranked #63 of 77 hotels in Boston
A recent review
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211 people have reviewed this hotel

Traveler rating
    51
    82
    44
    19
    15
See reviews for
43
58
10
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Keene, New Hampshire
Top Contributor
73 reviews 73 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are coming to Boston for a show at the Garden, this place is literally across the street from the Garden. While the facility is older, it is clean and neat. The staff is very friendly and ready to help. The view isn't much, but you are in the city. Just other buildings. Seems like a fairly save place... More

Was this review helpful? Yes
GMJamieGleason, General Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Hi Bryant A, Thank you for being our guest. We are glad that you felt we had a great location, the hotel was clean and neat and that the staff was friendly. Please visit us again when your travels take you to Boston. Thank you again! More

Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our group of 4 ladies stayed here for the Blackhawks vs. Bruins game in March. The hotel staff was very friendly and helpful. They were always asking if we needed anything or if everything was going well with our stay. The breakfast bar was well-stocked and very clean and was managed by a smiling and friendly woman every day of... More

Was this review helpful? Yes 2
scotchtown
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

One word....John! Give this man a raise! Front desk clerk was mapping out directions for me. I didn't have my reading glasses handy, and he offered me his pair. Then a not so pleasant incident occurred. John immediately approached me, and assured me that everything will be handled properly. It's small, kind gestures like these that make a hotel successful.... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear free2bpinker, Thank you for taking the time to express your thoughts and concerns. All our staff were so pleased to read your comments, our whole team are really proud of our hotel and pride themselves on their customer service levels and it is always rewarding to see our guests recognizing this. Your comments are highly valuable to us and... More

Boston, Massachusetts
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Overall I had a nice stay here last week. The staff was great at check in even though there was a small line. The valet was a bit pricey at 40 dollars a day; but I understand since it is downtown Boston. The room was functional and would be great for a business traveler, however as a couple on a... More

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GMJamieGleason, General Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Hello Pat B, Thank you for your recent feedback regarding your stay and thank you for the nice comments regarding the staff! I will be sure to share this with them. With that said I do apologize that you had some minor issues during your stay including your room being on the small side. On your next visit please alert... More

Columbus, Ohio
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

There were events at Boston Garden on both Monday and Wednesday of my stay and the Tavern across the street made sure there were drunk people outside yelling all night. Fortunately, I had ear plugs. The room was so poorly lit, it was difficult to iron my clothes. The staff was excellent with recommendations for dining, but that didn't make... More

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GMJamieGleason, General Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear DesMoinesVisitor, I thank you for choosing to stay with us, but more importantly I apologize that your stay was not up to your standards. We do have extra lighting that could have been brought up had we known about the issue. Also regarding the excessive noise from outside I do apologize for that as well. We do have interior... More

Hartford, Connecticut
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We attended event at TD garden and this hotel is exactly across the street and 2easy walking blocks to Quincy market & aquarium &new carousel! Suite room was great for 4 or with kids! Sofa bed mattress was awful! But regular bed was great! They also had a great free breakfast! And the concierge...Ms. Chen was extremely nice, knowledgeable &... More

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GMJamieGleason, General Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Thank you haynestravel for your recent review and for being our guest. It was very nice to hear your great comments about your stay and about Ms. Chen. I will be sure to share with the staff and with her as they will be thrilled. Hope you enjoyed the Bruins game. We hope to see you again soon. Thank you... More

Pittsford
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here on St. Partick's day and have nothing but good things to say. The valet service was speedy, the rooms comfy, the front desk staff were warm and welcoming and the location was perfect for attending a Bruins game. It is very obvious that they take great pride in the service that provide their guests. We will defiantly... More

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GMJamieGleason, General Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

What a great title to this review Sara! It was fantastic to read all the wonderful comments regarding our team! And yes we do take great pride in providing excellent service. It is very rewarding when a guest notices and writes it in their review. Please come back and be our guest again soon. Thank you! More

New York City, New York
2 reviews
4 of 5 stars Reviewed 5 weeks ago

The best thing about the Holiday Inn is that it is only a short walk to the Boston Garden. It was clean and the staff was friendly. The room was comfortable. The room price was good, but the parking was a little high. I will be back.

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GMJamieGleason, General Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Carlos M, Thank you for your recent feedback regarding your stay. Also thank you for the nice comments about our friendly staff, location and cleanliness. We are pleased you were comfortable and hope to see you again on your next trip to Boston! Thank you and have a great day. More

Woking, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 12, 2014

Boston is an expensive place to stay, so we chose this as we wanted to keep costs down (we stayed there for business). The staff was great and the location (right opposite the TD Garden sporting stadium) was spot-on also. If I go back to Boston, this will be the place I stay.

Was this review helpful? Yes
GMJamieGleason, General Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Hello Katbert07, We were pleased to hear you had a nice stay and that the staff was great and the location perfect! Please come back and see us again soon! Thank you More

manchester, MD
Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 9, 2014

We stayed here while in town to attend a Bruins game. This hotel is as close as you can get to the arena. Easily within walking distance. It's an older hotel that has been updated, and was very nice. Plenty to do in the immediate area, within walking distance. The employees were extremely helpful and friendly. Continental breakfast, while simple,... More

Was this review helpful? Yes
GMJamieGleason, General Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Hello 09fxdc, Thank you for your feedback. We are glad you had a nice stay and everything was up to your standards. Thank you for recognizing our friendly staff. We hope that you will return to be our guest on your next visit to Boston! Thank you More

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Additional Information about Holiday Inn Express Hotel & Suites Boston Garden

Also Known As:
Holiday Inn Express Hotel And Suites Boston Garden
Holiday Inn Express Boston
Holiday Inn Boston
Address: 280 Friend Street, Boston, MA 02114 (Formerly The Hotel at Boston Garden)
Phone Number:
Location: United States > Massachusetts > Boston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #63 of 77 hotels in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Boston Garden 2.5*
Official Description (provided by the hotel):
Free Wifi and hot breakfast. Located across from North Station and the TD Garden making us the closest hotel to the Garden, home to both the Celtics and the Bruins. Boston is a walking city and the hotel is central to all the historic neighborhoods and attractions you want to visit. The hotel is in walking distance to many of Boston’s historic sites, Faneuil Hall, Paul Reveres house, Boston Harbor, Beacon Hill and the Freedom Trail. With many great restaurants and attractions also in easy reach this hotel in Boston’s North End is an ideal location for your next visit.Business travelers appreciate that the hotel is near the financial center, the Government Center, Massachusetts General Hospital, Spaulding Rehabilitation Center and Massachusetts Eye Ear Center. Boston is home of many of the world’s finest colleges and the hotel is located in within minutes of many of them; Harvard, Yale, Cambridge, MIT and Boston College.Holiday Inn Express & Suites Boston Garden has an unbeatable location with valet parking and complimentary hot breakfast, 24-hour fitness room, business center and WiFi. ... more   less 
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