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Holiday Inn Express Hotel & Suites Boston Garden

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280 Friend Street, Boston, MA 02114 (Formerly The Hotel at Boston Garden)
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Holiday Inn Express Hotel & Suites Boston Garden
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407 Reviews from our TripAdvisor Community

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Toronto, Canada
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Holiday Inn on friend street for two nights and it was a very good experience overall. The rooms were clean and the beds were comfy. The heating system is a bit noisy though and it kicks in periodically throughout the night. The breakfast is good lacked some variety but good nonetheless. The people at the front... More 

Helpful?
1 Thank Ali P
GMJamieGleason, Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Ali P, Thank you for sharing your recent experience at our hotel. We are glad you enjoyed our convenient location and that your room was clean and comfortable. We apologize for the noisy heater and hope you reported this to a member of our staff so we can improve this for the next guest. We hope you stay with... More 

Cardiff, United Kingdom
Level Contributor
38 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My usual +/- type review: Location - right by the North Station under the TD Garden so great for getting around the City, great for events at the TD Garden but be aware when there are events on Friend Street and the area will be manic, we had Celtics and Bruins during our stay and we enjoyed the atmosphere. Room... More 

Helpful?
3 Thank Joey95
GMJamieGleason, Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Hello Joey95, Thank you for the 4 star review and sharing your recent stay with us. We are glad you enjoyed our convenient location and your room accommodations! We appreciate the nice comments about our staff and we hope to see you in the future! Thank you for bringing the lift to our attention. More 

Cairns, Australia
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 1, 2016

We were a group of 7 Aussies staying a week in Boston. The motel was in a great location, especially for when we saw The Bruins & Madonna at TD Garden. The building was old, and the rooms weren't super clean, but they were big with a little kitchenette, and we weren't in the room that much anyway. The included... More 

Helpful?
Thank hornymull
GMJamieGleason, Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear hornymull, Thank you for sharing your recent experience at our hotel. We are glad to hear you and your group enjoyed our convenient location and the events across the street at the TD Garden! We appreciate the nice comments about our staff and will be sure to share this with them. We hope you stay with us again if... More 

New York City, New York
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 28, 2015

First time in Boston, came to see a basketball game at the TD Garden. This hotel is across the street, great location. Easy check-in, staff very friendly. Reserved a double bed room. It was very clean and the beds were comfortable. They offer a simple breakfast in the morning. Very nice stay, would recommend.

Helpful?
1 Thank Canine025
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 27, 2015 via mobile

Checked in about 3 hours ago nice hotel friendly staff wonderful location. My room has a mini frig coffee pot microwave more then I need but I'll take it. Now it's off to dinner, we will walk the on to the Celtics vs New York Knicks. I would stay here again.

Helpful?
1 Thank Margo N
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 17, 2015 via mobile

Stayed here for 4 nights during our first trip to Boston. The hotel staff is excellent; extremely friendly and very helpful in suggesting restaurants, directions, etc. Hotel is right beside the North Station T stop, and is also within walking distance of several tourist attractions. Our room was large and clean, and included a couch. Breakfast was standard HIE, and... More 

Helpful?
2 Thank Brian C
Reading, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 11, 2015

We went to Boston the weekend after Thanksgiving and stayed at the Holiday Inn Express. We were on a budget since it was a last minute trip. The Holiday Inn was very affordable for the 2 nights we stayed and in a GREAT location. We were able to walk to the Freedom Trail and almost anywhere else we wanted to.... More 

Helpful?
1 Thank Nikki W
Wellfleet, Massachusetts
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 11, 2015 via mobile

We arrived at 11:30 and the staff was extremely friendly and helpful allowing us to check in early. The rooms were spacious and clean. Our experience was excellent. The staff definitely went out of their way to be friendly! We will be back soon!

Helpful?
2 Thank Ofleet000
Wilmington, North Carolina
Level Contributor
221 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed December 9, 2015

We stayed here on points to visit the city. The hotel staff is definitely one of the more friendly and helpful group that I've encountered in my travels. Thanks to them for that. The hotel itself is in an older building and is located down a side street. There is no parking (of course) and valet parking was extremely convenient.... More 

Helpful?
2 Thank GuyfromILMNC
Atlanta, Georgia
Level Contributor
120 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed December 9, 2015 via mobile

Thanks to my airline I did not get to the hotel until 3am, when the Valet had gone home. Parking is only at a deck about 4 blocks away. The hotel is a bit dated, but the brand is consistent with Holiday Inn standards. The staff is excellent, and was very gracious with my late arrival.

Helpful?
1 Thank MisterOXAtl
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear MisterOXAtl, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We are glad to hear that you found our hotel to be nice and our staff to be excellent. However, we would like to apologize for the issues you had with our parking. We give the utmost importance to... More 

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