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Holiday Inn Express Hotel & Suites Boston Garden

2.5 of 5 280 Friend Street, Boston, MA 02114 (Formerly The Hotel at Boston Garden)
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Holiday Inn Express Hotel & Suites Boston Garden
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Holiday Inn Express Hotel & Suites Boston Garden
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282 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Hampshire
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here two nights in December for a Bruins game and the musical White Christmas" and we had a wonderful stay! The location is directly across from TD Garden, probably a 3 minute walk to the game! Older building but rooms were newer and well kept. Our room had a shower and no bath which was a disappointment for... More 

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Haifa, Israel
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The friendliest staff I've met, high room quality, clean. Excellent location - about ten minutes walk with kids from the markets. While the parking around there is expensive, during Saturday and Sunday parking in the street is allowed, and I was able to find free parking about twenty meters away from the hotel's entrance. The breakfast was good and the... More 

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New Hampshire, USA
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We came here for a Celtics game with two college-age kids. The hotel is across the street from the Garden, so we were able to park here and walk everywhere. Decent sized suite, great breakfast, affordable rate -- and super-friendly staff. A gem!

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Nantucket, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

I stayed over-night and was, totally, impressed by the staff's care and service, they provided for me. From the Phone call, to make a reservation, to my checking out and beyond, they treated me like VIP. I would like to add the names of the staff that were most impressive. The top of my list are Lakeeva, the Concierge, Denzell... More 

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Stowe, Vermont
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently coordinated a trip to Boston for my husband, daughter, her friend and her dad to go to a Celtics game at The Garden. I wanted to make it as easy as possible for them since they are not city folks and that was easily accomplished through the help of the hotel. Not only was the location IDEAL- cannot... More 

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Hollidaysburg, Pennsylvania
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel was fine and included a very nice breakfast. The highlight of the visit, though, was the staff. Lakeva, Kurt, Randy and Sandra were friendly and extremely helpful. They went out of their way to make sure that our visit went well - everything from greeting guests by name to getting directions to storing luggage. They also went out... More 

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Stowe, Vermont
Contributor
18 reviews 18 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Tiny room, peel ceiling paint in bathroom, toilet is wedged between tub and vanity, so if you have a few extra pounds, its going to be a tight squeeze on the throne. There was not enough seating at breakfast. And parking is off site somewhere, they take your car and zip away with it for $40.00! Bed was good, and... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Anne M, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding the bathroom condition and the breakfast area. We will look into this concern. I assure you that... More 

Manila
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I had the occasion to have an overnight stay at this hotel but wished I stayed longer. The first thing that grabbed me was the friendliness of the staff. You immediately get a sense of home when the minute you step in. Check-in was a breeze and the staff extremely friendly. The rooms were generous in their size and provided... More 

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Waynesville, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Well appointed, clean room, breakfast with several choices and friendly staff make this a great place to stay. We chose this hotel for its proximity to TD Gardens. It did not get five stars because the doormen not only would not open the door for you, they would not even get out of the way so you could get by... More 

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Fairfax, Virginia
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 weeks ago

Great location, very friendly people. The staff was very helpful for us. I unfortunately had a default that sometimes kicks in within my IHG account that automatically selected two double beds (which I've never actually selected). The front desk staff took care of us (wife and a baby), which I know is not always the easiest customer to handle, so... More 

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GMJamieGleason, Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear An_American_76, Thank you for this 5 star review and nice comments about our staff, we will be sure to share this with Christine and Jean. We are so glad we were able to accommodate you and your family comfortably. We hope you stay with us again! More 

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Additional Information about Holiday Inn Express Hotel & Suites Boston Garden

Address: 280 Friend Street, Boston, MA 02114 (Formerly The Hotel at Boston Garden)
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Boston Garden 2.5*
Number of rooms: 72
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Also Known As:
Holiday Inn Express Hotel And Suites Boston Garden
Holiday Inn Express Boston
Holiday Inn Boston

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