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Holiday Inn Express Hotel & Suites Boston Garden

2.5 of 5
280 Friend Street, Boston, MA 02114 (Formerly The Hotel at Boston Garden) (Downtown)
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Holiday Inn Express Hotel & Suites Boston Garden
Ranked #64 of 76 hotels in Boston
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121 reviews from our community

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Date Rating
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2013

I recently stayed at the Holiday Inn Express & Suites for Northeastern's graduation . The commencement was being held at the TD Garden and this was the perfect location. I was able to check in early, valet my car and go off to the festivities. When I checked out, I was able to leave my car valet parked until early... More

Was this review helpful? Yes 1
GMJamieGleason, General Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review
May 16, 2013

Hello and thank you for your recent feedback. We are very pleased to hear that you had an "Outstanding" stay with us for graduation. Also because service and guest satisfaction is so important to us, hearing the great comments and names of the employees providing memorable service was so rewarding. I thank you for taking the time to let us... More

Boston, Massachusetts
1 review
5 of 5 stars Reviewed April 18, 2013

My wife and I stayed at this Holiday Inn for the Boston Marathon. We have stayed at other hotels in Boston and none comes close to the service you'll find here. The manager and his staff greeted us every chance they had. They made us feel like family and insured us that anything they could do to make our stay... More

Was this review helpful? Yes
GMJamieGleason, General Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review
April 25, 2013

Dear Runnerstaff, thank you for your wonderful feedback! We are happy to hear we met and exceeded your expectations for you and your wife. Service is our number one priority and it is great to hear your positive feedback regarding this. I will be sure to share your great comments with the staff. Thank you again and please come back... More

1 review
5 of 5 stars Reviewed April 15, 2013 via mobile

My sisters and I stayed here for the Boston marathon. The staff was so kind and wonderful. The rooms are great. All weekend, there has been a table of complimentary Gatorade and treats for runners. But even better than the wonderful goodies was the staff. This hotel has friendliest staff you can imagine. I will stay here every time I... More

Was this review helpful? Yes
GMJamieGleason, General Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review
April 25, 2013

Hello and thank you for taking the time to give us your feedback! I can not tell you how pleased I am to receive great comments like yours regarding our staff! We pride ourselves on customer service and guest satisfaction, so reading nice things like this is very rewarding. I will be sure to share with the entire team! We... More

Charlottetown, PEI
Top Contributor
51 reviews 51 reviews
14 hotel reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 2, 2013

Have stayed at this well located Boston Hotel in the past. Whether you are in Boston to take in a sporting event (Boston Gardens/TD Bank North Centre less than 2 minute walk) or just being a tourist you can not beat the location of this hotel. Close to public transportation and easy walking to area attractions, restaurants/pubs etc. CVS, 7-ll,... More

Was this review helpful? Yes
See 3 more reviews by HappyCanadian13 for Boston
GMJamieGleason, General Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review
April 5, 2013

Thank you for choosing to stay with us and be our guest. We appreciate very much your feedback as it provides us with lots of useful things to be proud of as well as improve on. Thank you for your great comments regarding the staff, our location and the rooms. We are pleased to hear you had a great stay... More

1 review
5 of 5 stars Reviewed March 28, 2013 via mobile

Last minute decision to stay here and see a celtics game worked out great! Reasonably priced, service .....especially valet..... Was superb. Directly across from the TD garden and you have all te comforts of home ( CVS, Dunkin Donuts, 7-11) around the corner.....oh and surrounded by great pubs!

Was this review helpful? Yes
GMJamieGleason, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review
March 29, 2013

Thank you for your positive comments about your recent stay with us! We are happy to hear that you experienced great service during your stay which is our goal! We hope you come back again soon! More

1 review
3 of 5 stars Reviewed March 17, 2013

My room was comfy. The staff were helpful. It's in walking distance to many great sites like the Garden. But its location is also a downside. Perhaps my room was simply on a bad side, but going to bed at night is terrible! Every time there's an event at the Garden, you know it: drunken revelers outside the window (Sullivan's... More

Was this review helpful? Yes
GMJamieGleason, General Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review
March 25, 2013

Hello and thank you for your feedback. I do want to apologize that the outside noise kept you from getting a good night sleep. Although out of our control, please let us know next time and we will do our best to relocate you to an interior room if one is available. Also we do have ear plugs at the... More

Reykjavik, Iceland
1 review
4 of 5 stars Reviewed February 26, 2013

I stayed at the night for two nights in February. The hotel is simple but the rooms are quite nice and clean. The staff was very nice and helpful. The hotel is only two minutes walk from the T-station so it is very easy to get where ever you need to go. Even though the hotel is simple it fulfilled... More

Was this review helpful? Yes
GMJamieGleason, General Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review
February 28, 2013

Hello and thank you for your recent review and feedback. We are glad to hear that you had a nice clean room and that the staff was great! We agree our location is second to none and is great for TD Garden events, historical sites or even shopping in Quincy Market. Please come back and be our guest again in... More

Manchester, New Hampshire
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
Reviews in 17 cities Reviews in 17 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed February 16, 2013

My daughter and I stayed in a king suite for one night. The hotel was a little hard to find for my daughter, as she had to ask directions from a police officer because the sign was not prominent or lit up. The room was very spacious and nice, large living room with sofa, two chairs, desk, etc. Small fridge... More

Was this review helpful? Yes 1
GMJamieGleason, General Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review
February 20, 2013

Greeting and thank you for your feedback regarding your recent stay with us at the Holiday Inn Express & Suites-Boston Garden. We are glad to hear that you enjoyed your room. I would, however like to apologize for the ice machine and sound issues. These are two things that we are working to eliminate moving forward in hopes of making... More

Buffalo, NY
Top Contributor
52 reviews 52 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed February 11, 2013

This hotel is smack across from the Garden in a very boisterous part of town. If you are coming to a game you can't go wrong staying here. This hotel has valet service for parking and is close to Logan if you are cabbing it. Positives: Very close to the Garden Lot's of night life / bar's within spitting distance... More

Was this review helpful? Yes
GMJamieGleason, General Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review
February 14, 2013

Hello and thank you for providing us with your valuable feedback. It is feedback like yours that assists us in getting better and providing a great hotel that , you, the guest enjoys. We were glad to hear that the location was a good fit for you and that you received a clean, fresh room. Also thank you for the... More

Boston, Massachusetts
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 4, 2013

I stayed here for one night with a group of friends as a birthday celebration and it was a great experience. It was easy to find, in a neat location, tucked between several sports bars and restaurants. The place is literally directly across from the TD Garden (hence the name) and its a great spot for people watching! We checked... More

Was this review helpful? Yes 1
See 2 more reviews by rebecca m for Boston
GMJamieGleason, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review
February 7, 2013

Hello and thank you for providing feedback on your recent stay with us. Feedback like yours is crucial in knowing how our guests visit was and what we can do to improve. We are glad to hear that you had a great experience and the location was to your liking. It was great to hear that you received "Excellent service"... More

 
 
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Additional Information about Holiday Inn Express Hotel & Suites Boston Garden

Also Known As:
Holiday Inn Express Hotel And Suites Boston Garden
Holiday Inn Express Boston
Holiday Inn Boston
Address: 280 Friend Street, Boston, MA 02114 (Formerly The Hotel at Boston Garden)
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #64 of 76 hotels in Boston
Price Range: $$$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Free Wifi and hot breakfast. Located across from North Station and the TD Garden making us the closest hotel to the Garden, home to both the Celtics and the Bruins. Boston is a walking city and the hotel is central to all the historic neighborhoods and attractions you want to visit. The hotel is in walking distance to many of Boston’s historic sites, Faneuil Hall, Paul Reveres house, Boston Harbor, Beacon Hill and the Freedom Trail. With many great restaurants and attractions also in easy reach this hotel in Boston’s North End is an ideal location for your next visit.Business travelers appreciate that the hotel is near the financial center, the Government Center, Massachusetts General Hospital, Spaulding Rehabilitation Center and Massachusetts Eye Ear Center. Boston is home of many of the world’s finest colleges and the hotel is located in within minutes of many of them; Harvard, Yale, Cambridge, MIT and Boston College.Holiday Inn Express & Suites Boston Garden has an unbeatable location with valet parking and complimentary hot breakfast, 24-hour fitness room, business center and WiFi. ... more   less 
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Holiday Inn Express Hotel & Suites Boston Garden
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