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Holiday Inn Express Hotel & Suites Boston Garden

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280 Friend Street, Boston, MA 02114 (Formerly The Hotel at Boston Garden)
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Holiday Inn Express Hotel & Suites Boston Garden
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355 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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The Hague, The Netherlands
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed in this hotel for 8 nights and I was satisfied with my experience. Not all rooms are ideal (some of them might have a very restricted view, or no desk) but I have found that the staff is very helpful and friendly. They try to accomodate the various requests made.The room service is good, friendly and efficient. The... More 

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Dallas, Texas
3 of 5 stars Reviewed 6 days ago NEW

The room was clean and quiet, and hotel staff were friendly and efficient. However, I travel for work and depend on a reliable wifi connection in the evening. The wifi here was unreliable and very slow. Many time-sensitive emails didn't make it through at all until I reached another network the next morning. Also, the quality of food at breakfast... More 

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Fremont, California
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

I echo the sentiments in many of the reviews - I have seldom encountered such authentically friendly and helpful staff. I experienced this immediately after checking in when I asked for a dinner recommendation. The staff directed me to the Fours on nearby Canal Street, which I enjoyed considerably. After I returned from dinner, the staff were genuinely interested in... More 

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Dartmouth, Canada
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here one night as it is literally a 5 minute walk to the gardens. However, hotel is dated and quite loud. When we mentioned to staff on way out and they apologized and stated we will put points on your card for your discomfort - points never did arrive.

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Travelers are raving about these Boston hotels

1 review
5 of 5 stars Reviewed 1 week ago

Excellent service! Front desk staff was helpful. Deborah was an absolute delight every morning at breakfast! She always made sure to have coffee ready for me and made my experience great. She was wonderful!

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North Potomac Maryland
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I was traveling for business, therefore needed a place to stay that was under the per diem, which was incredibly challenging in Boston. This hotel met my needs. The room was comfortable. The noise level was typical. Its on a quiet side street across from TD Garden so it is surrounded by lots of sports bars. I enjoyed being able... More 

Was this review helpful? Yes 1
Windham, New Hampshire
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

As the title suggests...this is a VERY convenient hotel if you are attending an event at TD Garden. I used this hotel while attending an event at Fenway Park as the most affordable in Boston within the IHG choices, using my IHG points. Boston is a small city that is not hard to get around through different affordable transit options... More 

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Detroit, Michigan
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We traveled to Boston to check out the historic sites. Location: Most historic sites and the Freedom Trail are walkable from this location if you are very mobile. It would be a fantastic location for seeing an event at the TD Gardens. As other reviews have noted, the entrance to this hotel is located in sort of a dingy alley... More 

Was this review helpful? Yes 1
Kihei, Hawaii
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a perfect experience while staying at this holiday Inn express which had an equally great location. I enjoyed being able to walk around at night for dinner and drinks and have so many great options. Breakfast everyday was on time and very delicious. I want to thank the hard working staff for all your service and friendly conversation.... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hard to beat the location for anyone going to TD Garden (we were there for 2 nights with U2). The front desk folks were ridiculously friendly, helpful and just plain nice. They bent over backwards to help us store luggage on 2 different occasions and were quick with maps, directions and advice. Breakfast was excellent and the room was boutique-hotel... More 

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