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Holiday Inn Express Hotel & Suites Boston Garden

2.5 of 5 280 Friend Street, Boston, MA 02114 (Formerly The Hotel at Boston Garden)
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Holiday Inn Express Hotel & Suites Boston Garden
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Holiday Inn Express Hotel & Suites Boston Garden
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295 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Summerville, South Carolina
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars NEW via mobile

On business, with location within walking distance to Client, and across the street to the TD Garden, the HIEX has great value. The hotel is aging, and with pedestrians passing by with each event at the TD Garden, the outside noise can become a tad bothersome, especially with the "trash can" percussionist's limited, five-song, playlist. However, the choice location and... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for one night for a Celtics game this week. Staff was EXCELLENT! They remembered us each time we came into the lobby and were very personable. I even forgot a bag that I checked with them and they remembered me when I called to ask about it and even gave it to a friend I had staying there a... More 

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Lenox, Massachusetts
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We were stuck in Boston due to a snow storm and unable to get out of Logan Airport.We able to get into this hotel and other than weather prohibited us from getting an evening meal, this was a good find. Breakfast was wonderful and morning staff were very helpful. I will remember this hotel for future stays.

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Boston
Top Contributor
131 reviews 131 reviews
25 hotel reviews
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The location was great for concert but the neighborhood is sketchy. The building is old and the rooms are tattered and in need of repairs. The common areas are tattered and in need of renovation. Beds were hard but clean. Carpets were filthy and the one in room had candy stuck to it from prior occupant. Chair in room was... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear newenglandgrl27, Thank you for giving us your valuable feedback. We're pleased that you liked the location of our hotel and the friendliness of our staff. On the other hand, we're sorry that you found the level of cleanliness of our hotel sub par and the amenities not meeting your expectations. We appreciate your comments as this is our best... More 

New York City, New York
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for an event at the TD Garden. Upon driving up I was a little disappointed but that changed when we went inside. Staff at this hotel is phenomenal. We were always greeted by staff whenever we saw someone in the halls, etc. It is an older hotel but honestly, we did not hear any noise from anyone the... More 

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Warwick, Rhode Island, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2015

Every time we go to a UFC or any other event at TD Garden we stay at the Holiday Inn Express. It always makes the trip and event twice as special. The staff is always so nice and helpful. Especially Lakeeva, Shanice, and Sandra who were great!! Thank you!!

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Ellsworth, Maine
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 17, 2015

Welcoming staff, clean room, easy to walk to restaurants, TD Garden, other attractions. Bed was comfortable - had a great view of people coming and going. Boston is an awesome place to visit! The only complaint I had was the tv was a satellite dish and the first night we were there it was snowing - you lost about every... More 

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Manchester, Vermont, United States
1 review
5 of 5 stars Reviewed January 9, 2015

While this hotel is a bit pricey, we got an excellent room on the corner facing the Boston Garden. Everything was clean and even had a nice little kitchen. Great updated bathrooms and even a pull out sofa. The staff was very nice and attentive. My only issue was that we had a cigarette smoke that kept wafting through the... More 

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Oslo, Norway
Top Contributor
50 reviews 50 reviews
49 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed January 4, 2015

First time in Boston, and we choose the hotel only for the location. A very good choice, as there is very easy to get around in Boston, and also a short 500 meter to the Charles River for my runs in the morning. Some of the reviewers has already mentioned that the hotel is old, but it is OK. The... More 

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1 review
5 of 5 stars Reviewed January 1, 2015

You couldn't ask for a better spot to be in when attending a Bruins game. Access to the "T",Faneuil Hall, and the North End was great too! Room 515 was right on the corner of Causeway St.and Friend St.. Though the sound following the Bruins game was apparent, it did not interrupt my family's sleep. The staff was wonderful and... More 

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Additional Information about Holiday Inn Express Hotel & Suites Boston Garden

Address: 280 Friend Street, Boston, MA 02114 (Formerly The Hotel at Boston Garden)
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Boston Garden 2.5*
Number of rooms: 72
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Also Known As:
Holiday Inn Express Hotel And Suites Boston Garden
Holiday Inn Express Boston
Holiday Inn Boston

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