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Fairmont Copley Plaza, Boston

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Traveler (1965)
Room & Suite (685)
Videos (6)
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About

#61 of 95 hotels in Boston
Location
4.8
Cleanliness
4.6
Service
4.5
Value
3.9
Travelers' Choice
GreenLeaders Silver level
This luxury downtown Boston landmark hotel has been a symbol of the city's rich history and elegance since its gala opening in 1912. Centrally located in Boston's historic Back Bay, Fairmont Copley Plaza sits steps away from the Boston Public Library, historic Beacon Hill, the Freedom Trail, and Newbury Street. Our Boston hotel offers 383 lavish guest rooms, including 17 elegant suites. Every room has a modern look, while keeping the downtown hotel's rich history and Back Bay location in mind. In addition to 24-hour daily in-room dining service, we are home to one of the hottest drinking and dining destinations in the city, OAK Long Bar + Kitchen
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Paid public parking nearby
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Outdoor dining area
Special diet menus
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand movies
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Classic
Green
Languages Spoken
English, French, Spanish

Location

138 St James Avenue, Boston, MA 02116-5002
Fairmont Copley Plaza, Boston
4.5
4.5 of 5 bubbles4,643 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in the heart of Boston, the Fairmont Copley Plaza garners appreciation for its attentive and helpful service, although some guests have faced delays at reception. The hotel's cleanliness receives commendations, with rooms and common areas well-maintained. While the atmosphere exudes old-world charm, a few travelers feel the decor could use refreshing. Its prime location is a hit for those eager to explore the city. However, opinions on room quality and value vary, with some guests considering it overpriced despite the elegant amenities offered.
Location
Central
Atmosphere
Elegant
Rooms
Inconsistent
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Opulent
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4,643Reviews45Q+A100Room tips
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Kate K wrote a review Mar 17
8 contributions2 helpful votes
The staff were friendly and welcoming, from the reception to the really nice doorman. The room was clean and comfortable. The bathroom had Le Labo product which provided a really nice touch. Breakfast at the hotel was a bit of a let down, the menu was very limited and over priced.
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ChicagoLondon wrote a review Apr 2023
Chicago, Illinois175 contributions201 helpful votes
Hotel's Favorite
We were very pleased with the 2 Queen bed Signature room on the Gold floor. The Gold Lounge was on the same floor which was very convenient for us. Room was quite spacious and had lots of closet space. It was newly renovated. Bathroom was nice too. Shower had great pressure and was so comforting after long days doing college tours. This hotel has grand old world charm with modern amenities. Location is central to shopping and sightseeing. I appreciated the extra security to use key card to access our floor. The Gold Lounge had a great variety for breakfast and the evening appetizers were really good. You could make a meal out of it. We always enjoyed stopping in the lounge before and after we returned. Highly recommend and would go back anytime!!
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Date of stay: April 2023
Value
Location
Service
Room Tip: Book the Gold level rooms. Newly renovated and the breakfast and appetizers make the extra cost...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded Apr 11, 2023
Dear ChicagoLondon, It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your visit a truly world-class experience. It was our pleasure to have you as our guest and we hope welcome you back in the future! Thank you again. Warm regards, Vanessa Kuo Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Borge Larsen wrote a review Mar 15
L'Alfas del Pi, Spain23 contributions7 helpful votes
Great location, close to newbury street and Copley place shopping mall. large old style rooms. Good breakfast and a great bar.🥂i always stay on this hotel when Im in Boston. A historical hotel with the little bit extra which people appreciate .
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Date of stay: March 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Linda B wrote a review Mar 13
2 contributions
Having traveled to Boston numerous times over the years for the yearly Seafood Show North America, and staying at several of the larger hotels surrounding the convention center and Copley Plaza, this was my first time staying at the Fairmont Copley and it worked out perfectly. It was convenient to good restaurants, coffee shops and transportation. The staff were some of the friendliest I’ve experienced, with all I encountered making sure that my stay was the definition of perfection. Thank you Fairmont Copley! I’ll definitely be back again the next time I visit Boston.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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HIllary H wrote a review Mar 8
Warwick, New York4 contributions1 helpful vote
Loved the location and the property - but had many issues with reservation (had me checking in two days later even though I had an email confirmation for the correct day), communication (ie was told definitively I had a refrigerator being delivered to the room and it didn't arrive without a lot of calling back, etc.) and they overcharged me a good amount. As I didn't get an email with the bill, I had to call and request it, and noted that the room rate was well over the guaranteed rate in my confirmation email. I will say that all was resolved in the end, but the aggravation and time and effort it took to fix everything was frustrating and would make me think about staying there again as there are many hotels in the area.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 6 days ago
Thank you for taking the time to share your feedback following your recent experience at Fairmont Copley Plaza, Hansehi7. We greatly regret and apologize that your experience fell below your expectations and ours. We would welcome the chance to discuss your thoughts further in regards to your visit. Please contact us directly at boston@fairmont.com and reference this review so that we may work to restore your faith in our hotel. We hope to hear from you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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baljit k wrote a review Mar 7
Mumbai, India10 contributions2 helpful votes
Great venue great location great rooms & housekeeping Amazing restaurant - superb food and great drinks Front desk needs to be attentive . Central located you can walk around downtown to enjoy the city life , Boston library, trinity church, shopping centres
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Date of stay: March 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ed McLaughlin wrote a review Mar 7
Huntington Beach, California2 contributions
Being originally from Boston, it was fun to be a tourist in my hometown. We had 3 Fairmont Gold rooms, and they were beautiful! That floor has free daily breakfast and evening hors d'oeuvres, and access to a private club lounge that had different sections; a library with TV, fireplace room, a dining area and tables to play board games. It was the perfect spot to gather as a family for breakfast, as well as after a long day of sightseeing. It was seriously like being at home. Everything you want to see is within walking distance, the rates were very competitive, and the people could not have been any nicer. For me, it's the only place to stay.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Trust them to fulfill your requests when you make the reservation. I travel a lot and rarely find...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 6 days ago
Thank you for taking the time to leave your feedback for your recent stay! We are delighted we could welcome you back to Boston. It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in the city. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your visit a truly world-class experience. It was our pleasure to have you as our guest and we hope welcome you back in the future! Thank you again, eddiemclaughlin2023.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sana Q wrote a review Mar 5
15 contributions8 helpful votes
Please do not order room service. I ordered a lobster roll and a salad. The salad had a hair in it. I had to stop eating. The lobster roll was cold and disgusting but the most disgusting part that there was someone's hair mixed into the salad. I also do not know why this Fairmount does not have a minibar. The location is good. I would stay here again for the location, but again I would strongly avoid ordering any food from the room service menu, given that it is not hygienic.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled solo
Room Tip: Don't eat here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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SusanVT802 wrote a review Mar 4
Essex, Vermont15 contributions20 helpful votes
Comfy bed, clean clean rooms, great support staff, in house restaurant was also top notch. It is right in the middle of back bay - across from Boston Public Library and walkable to many museums and restaurants. The exercise room has all one needs, except a pool.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: No pool, but a nice exercise room; parking is pricey, but it's Boston and you can park offsite if...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 6 days ago
It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your visit a truly world-class experience. It was our pleasure to have you as our guest and we hope welcome you back in the future! Thank you again, SusanVT802.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eugene M wrote a review Mar 4
Jamestown, Rhode Island66 contributions54 helpful votes
A welcoming lobby with the hotel’s own canine concierge greeted us. We were able to check in early. While we waited, we had a delicious brunch in the Oak Room (huge portions). Everyone from bellhops to reception to room service waiters were friendly, professional, and went out of their way to make us feel welcome. Thank you for a wonderful overnight stay!
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Date of stay: March 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 6 days ago
It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your visit a truly world-class experience. It was our pleasure to have you as our guest and we hope welcome you back in the future! Thank you again, 306EugeneM.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$301 - $589 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont copley plaza boston hotel boston, fairmont copley plaza boston, fairmont boston, boston fairmont
LOCATION
United StatesMassachusettsBostonBack Bay
NUMBER OF ROOMS
383
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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FAIRMONT COPLEY PLAZA, BOSTON - Updated 2024 Prices & Hotel Reviews (MA)

Frequently Asked Questions about Fairmont Copley Plaza, Boston
Which popular attractions are close to Fairmont Copley Plaza, Boston?
Nearby attractions include Boston Public Library (0.09 miles), Back Bay (0.09 miles), and Newbury Street (0.2 miles).
What are some of the property amenities at Fairmont Copley Plaza, Boston?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
What food & drink options are available at Fairmont Copley Plaza, Boston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Copley Plaza, Boston?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Fairmont Copley Plaza, Boston?
Conveniently located restaurants include Mistral, Sorellina, and Atlantic Fish Co.
Are there opportunities to exercise at Fairmont Copley Plaza, Boston?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Fairmont Copley Plaza, Boston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Copley Plaza, Boston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairmont Copley Plaza, Boston offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Fairmont Copley Plaza, Boston?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Fairmont Copley Plaza, Boston?
Many travelers enjoy visiting Bites of Boston Food Tours (0.7 miles), The Printing Office of Edes & Gill (1.6 miles), and Old North Church & Historic Site (1.6 miles).