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All 77 Boston hotels

The Fairmont Copley Plaza, Boston

4.5 of 5 Hotel   |   138 St James Ave, Boston, MA 02116
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83%
Ranked #22 of 77 hotels in Boston
Certificate of Excellence 2014
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A recent review
4 of 5 stars reviewed yesterday
nickieyc Exmouth, United Kingdom
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1,329 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (235)
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English first
Exmouth, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

I really would like to give this 5 stars due to some exceptional staff but am trying to be more constructive to help someone considering this for a future stay. Once you decide on a budget, and this is top end, there is still quite a choice of hotels in Boston. I choose this due to the location, a special... More

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Chandler
1 review
5 of 5 stars Reviewed 2 days ago NEW

A home away from home! Service and accommadations were great. Enjoyed the fact this hotel is not far from any services or other eating establishments. Quality of care was evident with everyone i met at the hotel. the 2 mascots were also very friendly and added a feeling of home to our visit.

Review collected in partnership with Fairmont Hotels & Resorts

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Seattle, Washington
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is fabulously refurbished. Really, really lovely. The room I stayed in- a queen room- was beautifully appointed, albeit snug. The size was just fine for one but would not have been adequate for two. My knees were mere inches from the wall when availing myself for the loo. My husband would not have been comfortable. The attached restaurant,... More

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Ipswich, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

A great location for exploring Boston. We flew into Boston and caught the shuttle bus from the airport right to the front of the hotel and only ten dollars each. Excellent shopping and restaurants close by. Rooms were traditional and bathrooms sumptuous. Fresh coffee in the room. The decor of the hotel is stunning. The restaurant had a great menu... More

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St. Louis
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We really enjoyed this hotel and would probably stay here again. The staff was very friendly and helpful. It was a great location-we could walk everywhere you would want to go while visiting Boston. We were close to the Public Garden, shopping, and the Freedom Trail. We upgraded to a Jr. King Suite, and thank goodness we did! I had... More

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Cincinnati, Ohio
1 review
4 of 5 stars Reviewed 4 days ago NEW

The only drawback was the in-room wireless internet service. If you are paying $300+ a night it would be nice if the internet was free. Other than that the rooms are clean and neat with a sophisticated air. There was no mini-fridge in the guest room I stayed in, but there was a mid-size floor safe.

Review collected in partnership with Fairmont Hotels & Resorts

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Kuwait City, Kuwait
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed at the Fairmont when we dropped our girl in college. The service is outstanding, the rooms adequately sized, and we enjoyed the President's floor with access to the lounge. It is perfectly located.

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Buckinghamshire
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were lucky to be upgraded to a Fairmont Gold room which was superb. Excellent complimentary breakfast every morning and delicious evening hors d'oeuvres. Breakfast for our kids in restaurant was pricey. Excellent, helpful staff. Would definitely stay there again. Good gym as well.

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Jennifer Z, Manager at The Fairmont Copley Plaza, Boston, responded to this review

Hello, Thank you for sharing your comments with us. It's so great to hear that you enjoyed your stay, from our rooftop health club to the additional benefits of Fairmont Gold. While we do not currently offer a kids menu in the restaurant, I am happy to share this feedback with the team there. Thank you, again, for your post.... More

Moncton
Contributor
15 reviews 15 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The Fairmont Copley Plaza has a lot to offer. From great products to a delectable restaurant, passing by a fantastic location, even though renovated, this hotel lives up to its charm and authenticity. Every staff member was pleasant to deal with and we even had the chance to meet one of their Canine Ambassadors, such a great addition to the... More

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Atlantic City, New Jersey
Top Contributor
81 reviews 81 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here because we like Copley Plaza and the reviews here were good. We were very happy with the choice. The hotel was clean. The amenities are fine and in line with the reasonable cost of this hotel for Boston. The Oak Bar was the best part of the three night stay. It was a great place to meet before... More

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Jennifer Z, Manager at The Fairmont Copley Plaza, Boston, responded to this review

Hello, Thank you for sharing your feedback with us. I'm very happy to hear that you enjoyed your visit, especially that you found OAK to be such an enjoyable nightly spot. Thank you, again, for your post and we hope to welcome you back to Boston soon. Warm Regards, Jennifer Zajac Area Manager, Internet Marketing More

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Additional Information about The Fairmont Copley Plaza, Boston

Address: 138 St James Ave, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Fairmont Copley Plaza, Boston 4.5*
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Also Known As:
The Fairmont Copley Plaza Boston Hotel Boston
Fairmont Copley Plaza Boston
Fairmont Boston
Boston Fairmont

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#9 Green Hotel in Boston #11 Romantic Hotel in Boston #15 Family Hotel in Boston #15 Luxury Hotel in Boston #17 Business Hotel in Boston
Hotel Class
Official Description (provided by the hotel)
The Fairmont Copley Plaza has been a symbol of Boston's rich history and elegance since its gala opening in 1912. Centrally located in beautiful Back Bay, this luxury hotel is just steps from many popular historic sites, as well as the celebrated boutiques on Newbury Street. Our dedicated staff delivers incomparable hospitality, impeccable service and attention to detail to ensure your stay is perfect. Now, with the April 2012 completion of an extensive renovation of each of the hotel’s 383 well-appointed guestrooms and suites, the restoration of the ballrooms and public spaces, and the addition of a contemporary, rooftop health club, The Fairmont Copley Plaza shines more brightly than ever before. ... more   less 
Number of rooms
383

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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