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The Fairmont Copley Plaza, Boston

4.5 of 5 138 St James Ave, Boston, MA 02116
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The Fairmont Copley Plaza, Boston
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The Fairmont Copley Plaza, Boston
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1,531 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pittsburg, Kansas, United States
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were blown away by this hotel the minute we pulled up in the cab. Then you walk inside, and it just keeps getting better. Great service. Great rooms. Great stay in every way. Don't pass up a chance to stay here.

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Dublin, Ireland
Contributor
16 reviews 16 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We spent 6 nights in the Fairmont Copley Plaza over new years 2014 into 2015. The hotel is breath taking when you walk into it. The reception is quite spectacular very ornate and very beautiful. All of the staff without exception were very pleasant and helpful. We opted for the Gold option and I have to say the Gold lounge... More 

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Jennifer Z, Manager at The Fairmont Copley Plaza, Boston, responded to this review

Hello Dee, Thank you for taking the time to share your feedback with us here on TripAdvisor. I'm delighted to hear that you enjoyed your stay, from our helpful staff to our central location. The Gold Lounge is indeed the perfect spot to relax with breakfast or a cup of coffee! We appreciate your post and hope to welcome you... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We came for a night away from the kids and were super impressed. I grew up in the Boston area and came here for my high school senior banquet, but have not been back since. It was so lovely. The decor is "grand." Traditional with gold, marble, crystal - very beautiful. The room is also traditional, but nicely updated. We... More 

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Horley, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

After a tans atlantic flight it's great to get to such a lovely hotel were the staff really make you feel very welcome from the doorman to the reception and even Katie Copley the in house Labrador she's adorable. The rooms are very spacious & very comfortable as is the very grander of the whole hotel & it's smack bang... More 

Was this review helpful? Yes 2
Jennifer Z, Manager at The Fairmont Copley Plaza, Boston, responded to this review

Hello Spencer, Thank you for sharing your experience with us. I'm very pleased to hear that you enjoyed your stay, from your comfortable guest room to our central location. It sounds like you were also able to get in a lot of great sightseeing! Thank you, again, for your post and we hope to welcome you back soon. Warm Regards,... More 

1 review
4 of 5 stars Reviewed 1 week ago

I was lucky enough to stay here for one night. The hotel is beautiful and the service was excellent. Rooms were spacious, clean and quiet. Loved the Oak Room and Phil was great. Nothing like a good drink by a warm fire on a wet and snowy night. Location is great with Copley Square shopping and Boylston and Newbury Street... More 

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Stamford, Connecticut
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Attentive, friendly service, beautiful decor, luxurious rooms. Unexpected upgrade, initiated by hotel actually save me money on services that I required. Breakfast in the Oak Room was very good, although service and food quality were not at the top of the line, equal to all the other aspect of our stay.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Jennifer Z, Manager at The Fairmont Copley Plaza, Boston, responded to this review

Hello Armin, Thank you for sharing your comments with us. I'm thrilled to hear that you enjoyed your experience overall, from the friendly service to "luxurious" guest rooms. Thank you, again, for your feedback. Warm Regards, Jennifer Zajac Area Manager, Internet Marketing More 

Senior Contributor
47 reviews 47 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent service, and would definitely stay at this hotel again. I was very impressed with the staff on the gold floor and front desk were excellent. The morning Gold lounge staff "Alex" went above and beyond and we ended up getting our drinks the night before taken off the bill because he found out it was our anniversary. We even... More 

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Jennifer Z, Manager at The Fairmont Copley Plaza, Boston, responded to this review

Hello Mike, Thank you for sharing your experience with us here on TripAdvisor. I'm delighted to hear that you enjoyed your stay overall - especially that my colleagues on Fairmont Gold made your stay even more memorable! I have also shared your post with our Front Office Manager, as I believe your comments about the front door could represent a... More 

Woodbridge, Connecticut
Top Contributor
107 reviews 107 reviews
34 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed all over boston, tried the mandarin, tried 15 beacon and keep coming back to the Fairmont. Laura and Stephan in the club room make you feel like family, and the service is amazing. The food presentations are very well done, the quality and quantity of food is extensive, and the room is inviting and warm. After many... More 

Was this review helpful? Yes 1
Jennifer Z, Manager at The Fairmont Copley Plaza, Boston, responded to this review

Hello, Thank you for your post. I am so pleased to hear that our colleagues on Fairmont Gold have made your experiences with us so memorable. I look forward to sharing your praise with Laura and Stefan, in particular! We appreciate your feedback and look forward to your next visit. Warm Regards, Jennifer Zajac Area Manager, Internet Marketing More 

Haverhill
1 review
5 of 5 stars Reviewed 1 week ago

Great place to stay!!!! Thoroughly enjoyable experience in the Back Bay of Boston. Great view great staff great food and drinks. Perfect location fo quick trip to the city. Will definitely return to this hotel in the future.

Review collected in partnership with Fairmont Hotels & Resorts

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Newport, Rhode Island
Top Contributor
122 reviews 122 reviews
11 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great place and location. Luxurious hotel with great linens and bathrooms. Grand setting. Loved the house labs. Very happening OAK bar. People could not have been friendlier from the doorman to valets to the front desk. Very easy check in and check out.

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Additional Information about The Fairmont Copley Plaza, Boston

Address: 138 St James Ave, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Fairmont Copley Plaza, Boston 4.5*
Number of rooms: 383
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Also Known As:
The Fairmont Copley Plaza Boston Hotel Boston
Fairmont Copley Plaza Boston
Fairmont Boston
Boston Fairmont
Hotel Style:
#9 Green Hotel in Boston
#10 Romantic Hotel in Boston
#13 Luxury Hotel in Boston
#14 Family Hotel in Boston
#15 Business Hotel in Boston

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