We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Fairmont Copley Plaza, Boston

4.5 of 5 138 St James Ave, Boston, MA 02116
Hotel website
Hotel deals
Special Price
10% off room rate!
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Certificate of Excellence 2014
GreenLeadersSilver level
The Fairmont Copley Plaza, Boston
Professional photos View all
Browse nearby
The Fairmont Copley Plaza, Boston
Write a Review

1,476 reviews from our community

Traveler rating
    829
    401
    152
    66
    28
See reviews for
290
503
67
411
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (268)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1476)
  • Mar-May only
    (289)
  • Jun-Aug only
    (479)
  • Sep-Nov only
    (468)
  • Dec-Feb only
    (240)
All months
Aberdare, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed at the Fairmont for the start of a special trip touring New England. Great location within walking distance of local sights and luxury shops. Was upgraded to the Fairmont Gold floor, with complimentary drinks, snacks and breakfast. Room was lovely, huge bed, plenty of towels and toiletries. Also, Coffee machine with choice of coffee's. Staff were very helpful and... More

Was this review helpful? Yes
Kirkland
1 review
4 of 5 stars Reviewed 2 days ago NEW

During my stays in Boston, I like to stay at the Fairmont, Copley Place. It has a great central location within Boston and the absolute best work-out facility I've found in the Boston area. The rooms are aesthetically pleasing and quiet. I recommend this hotel

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Lake Geneva, Wisconsin
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If you want to get luxury in Boston, go here. The location is perfect, the staff was simply amazing, and the rooms were superb. I was here for business but also brought my family. I actually booked my stay for the wrong day. However, the gentleman that checked me in handled this so professionally and kept me completely at ease... More

Was this review helpful? Yes
Charlton
1 review
5 of 5 stars Reviewed 3 days ago NEW

Gorgeous property in the heart of Boston. Perfect location for our small event. The relaxed environment provided just the right social atmosphere for our group. We also had the benefit of staying overnight. The rooms are classically styled, and yet appointed with the latest modern conveniences like iPhone chargers, HDTV connection, espresso in the room, wifi, etc. You leave it... More

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Boston, MA
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We just returned from another stay at this wonderful, grand property, and it just keeps getting better and better. The location is fantastic for seeing all Boston has to offer. The hotel really shines in the level of service provided by the staff here. Service throughout the hotel is welcoming and professional, from the valet staff, to the bell men,... More

Was this review helpful? Yes
Los Angeles, California
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

The location is superb. Close to nice sights, and safe to walk around at night. The hotel looks beautiful, and staff members are great. Kudos to staffer Jonathan, who upgraded us & even sent up complimentary wine & truffles to our room for our 10th wedding anniversary.

Was this review helpful? Yes
Jennifer Z, Manager at The Fairmont Copley Plaza, Boston, responded to this review

Hello, Thank you for sharing your feedback with us here on TripAdvisor! I am so pleased to hear that Jonathan and my colleagues made your anniversary weekend such a memorable occasion. We appreciate your comments and hope to welcome you back to Boston soon. Warm Regards, Jennifer Zajac Area Manager, Internet Marketing More

Baku
Contributor
15 reviews 15 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stated during business trip to Boston for over 10 days. Everything from entrance to rooms, to facilities was just perfect. Service excellence had no limits, nothing was impossible got capable and friendly staff. Especially Mr Jamie MacDougall who easily, smilingly and calmly has solved the issue, caused by travel agency back home and which could have turned into an embarrassing... More

Was this review helpful? Yes
Jennifer Z, Manager at The Fairmont Copley Plaza, Boston, responded to this review

Hello Sona, Thank you for sharing your experience with us. I'm so pleased to hear that you enjoyed your trip - especially that my colleague Jamie left such a positive impression! While I'm thrilled that you rated your stay so highly overall, I have shared your feedback about in-room dining with our In-Room Dining Manager, in order to further review... More

1 review
4 of 5 stars Reviewed 6 days ago NEW

overall good was at a meeting , felt rates were increased due to this, room was great , only 2 issues , loud neighbours in hall at 11 pm , room was far too warm, was on Gold Floor Staff were very good , overall still good , not sure if worth the very high cost .$600/night

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Sydney, Australia
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for 5 nights while attending a conference across the road. I was lucky enough to be upgraded to a corner suite which was fabulous. It was on the first floor and there was a little road noise but not enough to bother me and I slept great. Service at front desk was great and the... More

Was this review helpful? Yes
Jennifer Z, Manager at The Fairmont Copley Plaza, Boston, responded to this review

Hello Jason, Thank you for sharing your comments with us. I'm delighted to hear that you enjoyed your experience with us, from the warm and engaging service to our central location. We appreciate your comments and look forward to welcoming you back again! Warm Regards, Jennifer Zajac Area Manager, Internet Marketing More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife, two daughters and two grandsons stopped at the hotel today to meet for lunch at the hotel. The were greeted at the door with great help from the bell staff. They helped them with strollers and get the two toddlers out of their car. The boys were both intrigued by the black Labrador Retrievers that greet you at... More

Was this review helpful? Yes 1
Jennifer Z, Manager at The Fairmont Copley Plaza, Boston, responded to this review

Hello Michael, Thank you for sharing your experience with us here on TripAdvisor. I'm thrilled to hear that you enjoyed such a warm welcome to our hotel! We appreciate your post and look forward to your return for an overnight stay sometime soon. Thank you, again. Warm Regards, Jennifer Zajac Area Manager, Internet Marketing More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Fairmont Copley Plaza, Boston? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Fairmont Copley Plaza, Boston

Address: 138 St James Ave, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Fairmont Copley Plaza, Boston 4.5*
Number of rooms: 383
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Splendia, Priceline, Otel, HotelTravel.com, TripOnline SA, Despegar.com, Odigeo, Travelocity, getaroom.com, Venere and Tingo so you can book your The Fairmont Copley Plaza, Boston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont Copley Plaza Boston Hotel Boston
Fairmont Copley Plaza Boston
Fairmont Boston
Boston Fairmont

862 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (464)
Viewed
Hotel & grounds (118)
Viewed
Room/suite (111)
Viewed
Family/play areas (3)
Viewed
View from room (19)
Viewed
Bathroom (24)
Viewed
Dining (10)
Viewed
Business center/function rooms (2)
Viewed
Other (177)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (350)
Viewed
Amenities (59)
Viewed
Fairmont Gold King (52)
Viewed
Fairmont Room (27)
Viewed
Museum of Science Suite (44)
Viewed
One Bedroom Suite (51)
Viewed
Restaurants and Bars (14)
Viewed
Signature Room (26)
Viewed
The Hotel (77)

Management photos: Courtesy of the property manager

Viewed
All management photos (49)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (32)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Business center/function rooms (5)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay