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The Fairmont Copley Plaza, Boston

4.5 of 5 138 St James Ave, Boston, MA 02116
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The Fairmont Copley Plaza, Boston
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The Fairmont Copley Plaza, Boston
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1,535 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
25 reviews 25 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed today NEW

Another Fairmont gem, just beautiful. The black labs added a wonderful touch, what gorgeous well behaved dogs. The location was superb making it easy to access many attractions. Great market stalls just across the road. Staff very attentive, rooms beautiful, food wonderful. If you are looking for a charming beautiful place to stay in Boston well this is the place.

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Toronto, Canada
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Loved the Fairmont Copley. Convenient location near shopping and restaurants. The best part that i've never seen before were the 2 black lab dogs that are residents in the hotel. Very sweet dogs that make the guests smile as they walk past their doggie beds. Had lunch and breakfast at the restaurant which was great. I thought the menu was... More 

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London, United Kingdom
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My partner and I stayed for three nights as part of a larger trip across New England. The room was small, but larger than I expected (split into two parts) and maintained to a good standard. Wi-fi is also free in the room, if you sign up for the (free) Fairmont President's Reward Program. The location of the hotel was... More 

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Joy30Joy30
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I recently stayed at the hotel for business and I was truly impressed. The hotel is dog friendly and has two dogs as mascots that adorable and lovable. My room was beautiful and comfortable. I had a king sized bed and the furnishings were awesome. The mattress, the linens, the soap choices in the bathroom, etc were all well done.... More 

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Pittsburg, Kansas, United States
Top Contributor
50 reviews 50 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were blown away by this hotel the minute we pulled up in the cab. Then you walk inside, and it just keeps getting better. Great service. Great rooms. Great stay in every way. Don't pass up a chance to stay here.

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Dublin, Ireland
Contributor
16 reviews 16 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 6 nights in the Fairmont Copley Plaza over new years 2014 into 2015. The hotel is breath taking when you walk into it. The reception is quite spectacular very ornate and very beautiful. All of the staff without exception were very pleasant and helpful. We opted for the Gold option and I have to say the Gold lounge... More 

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Jennifer Z, Manager at The Fairmont Copley Plaza, Boston, responded to this review

Hello Dee, Thank you for taking the time to share your feedback with us here on TripAdvisor. I'm delighted to hear that you enjoyed your stay, from our helpful staff to our central location. The Gold Lounge is indeed the perfect spot to relax with breakfast or a cup of coffee! We appreciate your post and hope to welcome you... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We came for a night away from the kids and were super impressed. I grew up in the Boston area and came here for my high school senior banquet, but have not been back since. It was so lovely. The decor is "grand." Traditional with gold, marble, crystal - very beautiful. The room is also traditional, but nicely updated. We... More 

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Horley, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

After a tans atlantic flight it's great to get to such a lovely hotel were the staff really make you feel very welcome from the doorman to the reception and even Katie Copley the in house Labrador she's adorable. The rooms are very spacious & very comfortable as is the very grander of the whole hotel & it's smack bang... More 

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Jennifer Z, Manager at The Fairmont Copley Plaza, Boston, responded to this review

Hello Spencer, Thank you for sharing your experience with us. I'm very pleased to hear that you enjoyed your stay, from your comfortable guest room to our central location. It sounds like you were also able to get in a lot of great sightseeing! Thank you, again, for your post and we hope to welcome you back soon. Warm Regards,... More 

1 review
4 of 5 stars Reviewed 1 week ago

I was lucky enough to stay here for one night. The hotel is beautiful and the service was excellent. Rooms were spacious, clean and quiet. Loved the Oak Room and Phil was great. Nothing like a good drink by a warm fire on a wet and snowy night. Location is great with Copley Square shopping and Boylston and Newbury Street... More 

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Stamford, Connecticut
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Attentive, friendly service, beautiful decor, luxurious rooms. Unexpected upgrade, initiated by hotel actually save me money on services that I required. Breakfast in the Oak Room was very good, although service and food quality were not at the top of the line, equal to all the other aspect of our stay.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Jennifer Z, Manager at The Fairmont Copley Plaza, Boston, responded to this review

Hello Armin, Thank you for sharing your comments with us. I'm thrilled to hear that you enjoyed your experience overall, from the friendly service to "luxurious" guest rooms. Thank you, again, for your feedback. Warm Regards, Jennifer Zajac Area Manager, Internet Marketing More 

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Additional Information about The Fairmont Copley Plaza, Boston

Address: 138 St James Ave, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Fairmont Copley Plaza, Boston 4.5*
Number of rooms: 383
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Also Known As:
The Fairmont Copley Plaza Boston Hotel Boston
Fairmont Copley Plaza Boston
Fairmont Boston
Boston Fairmont
Hotel Style:
#9 Green Hotel in Boston
#10 Romantic Hotel in Boston
#13 Luxury Hotel in Boston
#14 Family Hotel in Boston
#17 Business Hotel in Boston

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