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The Fairmont Copley Plaza, Boston

4.5 of 5 138 St James Ave, Boston, MA 02116
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The Fairmont Copley Plaza, Boston
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The Fairmont Copley Plaza, Boston
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1,500 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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brisbane, qld
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From the minute the doorman opened the doors on our arrival, through the lobby and up to our room, this hotel gracefully stated old world glamour. We had booked a junior suite for our family, as we had at a number of hotels during our 5 week US trip, but this one was out of this world!! The plaque on... More 

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Jennifer Z, Manager at The Fairmont Copley Plaza, Boston, responded to this review

Hello, Thank you for sharing your experience with us here on TripAdvisor. I'm thrilled that you enjoyed your stay, from the warm welcome to our central location. It's especially wonderful to hear that you and your husband so enjoyed the JFK Library Suite! We appreciate your comments and hope to welcome you back to Boston soon. Warm Regards, Jennifer Zajac... More 

Wayland, Massachusetts
2 reviews
5 of 5 stars Reviewed 1 week ago

Kudos to the staff at the Oak Long Bar! My friends and I went to the Oak on Saturday, 12/13, at noon. We requested a table near the fireplace and Richard gladly accommodated us at that busy time. Jose waited on us with ease, he was friendly, efficient and courteous. We will be sure to ask for Jose the next... More 

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Jennifer Z, Manager at The Fairmont Copley Plaza, Boston, responded to this review

Hello Judy, I'm so happy to hear that you enjoyed your experience dining at OAK Long Bar + Kitchen! I look forward to sharing your feedback with Jose, Richard, and the team. Thank you for your post and we hope to welcome you back again soon. Warm Regards, Jennifer Zajac Area Manager, Internet Marketing More 

Snohomish, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Excellence is the word of the day for this grand hotel. I enjoyed the peace and quiet, the service, the cleanliness, the overall fantastic quality from start to finish. It's been about a month since I was there for three days and they truly made it a home away from home.

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Jennifer Z, Manager at The Fairmont Copley Plaza, Boston, responded to this review

Hello Diane, Thank you for taking the time to share your feedback with us. I'm so pleased to hear that you enjoyed your visit, finding it "fantastic quality from start to finish." We're thrilled that you felt our hotel was a home away from home in Boston! Thank you, again, for your post. Warm Regards, Jennifer Zajac Area Manager, Internet... More 

Espoo
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed three nights on business trip at Copley Plaza. Very nice hotel, good and quiet rooms. Also good location. Shops and restaurants on walking distance. I don't think it offers anything special so with own money would probably look some other hotel options as well.

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Mexico City / London
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

So the hotel is everything you'd expect, nice rooms, nice views, somewhat expensive, aweome location, excellent service (thumbs up to Jonathan and our server at the Oak room!) . Now why 4 stars? Housekeeping was not up to standards. On our first night I noticed the sheets had wholes in them, no biggie I can live that, however I can't... More 

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Senior Contributor
25 reviews 25 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is my second stay at the Fairmont Copley Plaza, it is a truly magnificent hotel and the staff literally cannot do enough to please you. Me and my partner stayed on the gold floor, the service is incredible, all very welcoming. We originally had a room facing Copley Square but couldn't get used to the car horns outside the... More 

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Waterville Valley, NH
Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed one night after a convention event. Had booked a standard room and had to upgrade due to an extremely noisey bathroom fan - it had to be broken - the room was also very small though it had a king size bed. The hotel is a classic from 1912 and looks very much like the Plaza in NYC in... More 

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MAreviwer
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for two nights for a 20+ person business meeting which included a catered breakfast. conference rooms, reception and dinner banquet. The entire experience, arrangements and service was superior. First, this is probably the best location in Boston if you wish to explore the city. Second, this is truly a classic hotel with deep history. Make sure you ask any... More 

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London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here with 5 girlfriends for 5 nights over the thanksgiving period and couldn't fault it. Had a problem on arrival with the number of rooms booked by our travel agent but Anthony on reception sorted it out with no fuss and while all the staff were great Anthony went over and above to make sure our stay in Boston... More 

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A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

We love the Copley Plaza--always have, always will. The Fairmont chain now owns it, and they are doing it proud. Restaurants have come and gone there, but now there is a restaurant with some staying power. The black Labrador still snoozes in a doggy bed in the lobby, and the doormen still wear grand uniforms. The rooms are impeccable, and... More 

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Additional Information about The Fairmont Copley Plaza, Boston

Address: 138 St James Ave, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Fairmont Copley Plaza, Boston 4.5*
Number of rooms: 383
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TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Priceline, Cheap Tickets, HotelTravel.com, getaroom.com, TripOnline SA, Booking.com and Tingo so you can book your The Fairmont Copley Plaza, Boston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont Copley Plaza Boston Hotel Boston
Fairmont Copley Plaza Boston
Fairmont Boston
Boston Fairmont
Hotel Style:
#9 Green Hotel in Boston
#10 Romantic Hotel in Boston
#14 Luxury Hotel in Boston
#14 Family Hotel in Boston
#15 Business Hotel in Boston

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