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The Fairmont Copley Plaza, Boston

4.5 of 5 138 St James Ave, Boston, MA 02116
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#20 of 77 Hotels in Boston
1,373 Reviews 4.5 of 5 stars
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The Fairmont Copley Plaza, Boston
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The Fairmont Copley Plaza, Boston
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1,373 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
19 reviews 19 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Fairmont Copley Plaza blends it's location near Boston's attractions with the consistency and luxury that we have come to expect from Fairmont around the globe. The staff is well trained and polished.

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putnam, Connecticut, USA
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

From the moment you step into the lobby you will be enchanted by the rich decor and seductive surroundings. I could not help but stare all around, especially at the ceiling. It has gold leaf covering much of the ceiling, with small panels leading to much of the design. The gentleman at the desk noticed my intrigue and was kind... More

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Sao Paulo, SP
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Althoug well located this hotel does not qualify to more than 3 stars due to (1) cold reception staff (2) lousy doormen (3) pretty noisy in its corridors. Housekeepers slamming doors early in the morning and corridors with poor accoustic made me wake up early all the 4 days I stayed there. Luck me that Boston is wonderful and the... More

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Edinburgh
Senior Contributor
49 reviews 49 reviews
42 hotel reviews
159 helpful votes 159 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our brief 2-night stay at the Copley Plaza was a pleasurable one that we will look to repeat one day. It scores high marks across the board from location, service and quality of accommodation - we really couldn't have asked for more. We stayed as tourists but I have no doubt it would serve equally well for the business traveller... More

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Melbourne, Australia
Top Contributor
226 reviews 226 reviews
46 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is the first Fairmont Hotel that we had stayed in USA. 2 years ago, while touring Canada with Scenic Tour, we stayed in many Fairmont Hotels. As usual, they are in great location. The problem with them is age. This Fairmont Hotel is grand at the lobby and down stairs. But the rooms need to be renovated extensively. Our... More

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Kabul, Afghanistan
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

After recently returning from Afghanistan, my family was looking for a getaway where we could reconnect in luxury. The historic Fairmont Copley Plaza was just the place. From the moment you enter, you feel like you have returned to another era. The front office staff is welcoming and did extra things without us requesting it to make our stay even... More

Review collected in partnership with Fairmont Hotels & Resorts

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Aberdeen, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My husband I stayed at the Fairmont Copley Plaza, the first week in September. It was our first visit to Boston and chose to stay at the Hotel, due to its good location & excellent reviews. Having stayed at the Fairmont in St Andrews on several occasions we had high expectations of this 5 star hotel. When we arrived at... More

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West Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

This 100+ year old hotel is a gem. The grand lobby and entrance halls with amazing art ambiance and chandeliers welcomes you. Across the street from America's first public library, 2 block to the shopping and restaurants on Newbury Street and a few more block to the Boston Commons (park and gardens) - the location couldn't be better. The rooms... More

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Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is this second Fairmont hotel I've stayed in and the brand definitely remains the same throughout. The service was impeccable the hotel was absolutely stunning and the room was fantastic. My only complaint would be that we didn't have any view, but as we didn't spend a whole lot of time in the room this didn't affect us. If... More

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Toronto
1 review
5 of 5 stars Reviewed 1 week ago NEW

We had a great time in Boston, and really glad we stayed at the Fairmont Copley Plaza hotel. Perfect downtown location, a short walk from countless restaurants, shops, parks. The hotel itself is stunning. The Oak restaurant was excellent whether for breakfast, lunch, or dinner, lots of delicious meal options, and great decor/ambience; would highly recommend. The gym facilities were... More

Review collected in partnership with Fairmont Hotels & Resorts

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Suzanne W, Public Relations Manager at The Fairmont Copley Plaza, Boston, responded to this review

Thank you for sharing your feedback regarding your recent stay at The Fairmont Copley Plaza. We are delighted that your enjoyed our location, services and amenities, and we look forward to welcoming you back to Boston very soon. Thank you, again. More

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Additional Information about The Fairmont Copley Plaza, Boston

Address: 138 St James Ave, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Fairmont Copley Plaza, Boston 4.5*
Number of rooms: 383
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Also Known As:
The Fairmont Copley Plaza Boston Hotel Boston
Fairmont Copley Plaza Boston
Fairmont Boston
Boston Fairmont

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