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All 77 Boston hotels

The Fairmont Copley Plaza, Boston

4.5 of 5 Hotel   |   138 St James Ave, Boston, MA 02116
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83%
Ranked #21 of 77 hotels in Boston
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
Dd D Brampton, Canada
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1,359 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
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English first
Brampton, Canada
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel offers some of the best service that I have ever experienced. I was fortunate to stay on the 4th 'Gold' floor on business. The lounge service was fantastic from mornings breakfast until the days end. Staff such as Emily, Ulia and Alison went the extra mile. Every single staff member from the lounge service to the maids were... More

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Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed 3 days ago NEW

Absolutely great location central to all of the sights you want to see in Boston. Our room consisted of a suite with a sitting room. Beautiful décor and furnishings. We also stay on the gold level when staying at any Fairmont hotel and it absolutely worth the extra money. Wonderful breakfast, snacks and pre-dinner hor d'oeuvre's rival top restaurants. Great... More

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Toronto, Canada
Top Contributor
190 reviews 190 reviews
30 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here for 4 nights on a business trip. The staff here are amazingly friendly and hospitable. Very cool how the doorman brings his cute labrador to work everyday, and guests can either pet the cutie, or walk by...very unique! The location is amazing, right in the heart of everything....shopping, restaurants, convention center, etc. The bar is huge, and... More

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Rockwood, Canada
Top Contributor
81 reviews 81 reviews
22 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our recent stay at Fairmont Copley was nothing short of perfect. The building has luxury and elegance written all over it. From first entering "Peacock Alley", to the gorgeous lobby and Catie Copley their mascot dog to welcome you. Dating back to 1912, you get a real sense of the history of the place, which has seen the likes of... More

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Waitsfield, Vermont
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Last minute trip for the 4th. The Fairmont was a perfect location. Walked our legs off all day Saturday. Missed the fireworks cuz they moved them back to the 3rd, but got to see a ton of then while at dinner at The Top of The Hub for dinner on the 5th. Poured rain most of the 4th, but that... More

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Suzanne W, Public Relations Manager at The Fairmont Copley Plaza, Boston, responded to this review

Thank you for sharing your experience over the Fourth of July holiday. While we were all a bit disappointed by the weather, I'm delighted to hear that you enjoyed the hotel and our location, even if the shopping can be a little dangerous. We do hope to welcome you back to The Fairmont Copley Plaza soon. Thank you, again, for... More

Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We found the staff of this hotel to be almost perfect in their attention to detail and willingness to serve. The accommodations were very good, considering the reasonable price.The lobby beautiful. The location was ideal for us. Strongly recommend it.

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Suzanne W, Public Relations Manager at The Fairmont Copley Plaza, Boston, responded to this review

Thank you for sharing your feedback regarding your recent stay at The Fairmont Copley Plaza. We are delighted to hear that you enjoyed your stay, particularly your comments on the service provided by our colleagues. We do hope to welcome you back very soon. Thank you, again, for sharing in this forum. More

Douglas, null, Isle Of Man
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel entrance is an experience in old style opulence, a grand crossroads beneath chandeliers converges on the reception desk from three entrances. Check in was friendly and efficient, and our room on the second floor was wonderful. Although it was a standard room, it was huge, with a walk in closest and large, beautiful bathroom. The twin beds were... More

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Los Angeles, California
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Excellent location, easy access to the green line and or a short walk to nearby attractions. Service was impeccable. We stayed in a "signature gold suite" with access to the lounge. It was nice to have extra space to rest and relax but the complementary breakfasts were out of control, more due to poor guest behavior than anything else. People... More

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Jennifer Z, Manager at The Fairmont Copley Plaza, Boston, responded to this review

Hello, Thank you for your post. I'm so pleased to hear that you enjoyed your stay, from our central location to the "impeccable" service! We appreciate your comments and hope to welcome you back to Boston soon. Warm Regards, Jennifer Zajac Area Manager, Internet Marketing More

Hanover, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Excellent in every way. Delightful staff. Luxurious and beautiful. Bed was SOOOO comfortable!!! Wedding we attended was a blast. Great food. Top notch. Would recommend it to visitors and native Bostonians alike.

Review collected in partnership with Fairmont Hotels & Resorts

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Freehold, New Jersey
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I stayed at the Fairmont this past weekend and could not have been happier. It is a beautiful hotel with many amenities. The lobby is amazing, and the two mascot black labs are really sweet dogs. The room was well appointed and very clean, can't say much for the view as we had an interior room (guess... More

Was this review helpful? Yes
Jennifer Z, Manager at The Fairmont Copley Plaza, Boston, responded to this review

Hello, Thank you for sharing your experience with us. I am thrilled to hear that you and your wife enjoyed your visit, from our central location to your "well appointed" guest room. Thank you, again, for your post and we hope to welcome you back soon. Warm Regards, Jennifer Zajac Area Manager, Internet Marketing More

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Additional Information about The Fairmont Copley Plaza, Boston

Address: 138 St James Ave, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Fairmont Copley Plaza, Boston 4.5*
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Also Known As:
The Fairmont Copley Plaza Boston Hotel Boston
Fairmont Copley Plaza Boston
Fairmont Boston
Boston Fairmont

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#9 Green Hotel in Boston #12 Romantic Hotel in Boston #14 Luxury Hotel in Boston #14 Family Hotel in Boston #15 Business Hotel in Boston
Hotel Class
Official Description (provided by the hotel)
The Fairmont Copley Plaza has been a symbol of Boston's rich history and elegance since its gala opening in 1912. Centrally located in beautiful Back Bay, this luxury hotel is just steps from many popular historic sites, as well as the celebrated boutiques on Newbury Street. Our dedicated staff delivers incomparable hospitality, impeccable service and attention to detail to ensure your stay is perfect. Now, with the April 2012 completion of an extensive renovation of each of the hotel’s 383 well-appointed guestrooms and suites, the restoration of the ballrooms and public spaces, and the addition of a contemporary, rooftop health club, The Fairmont Copley Plaza shines more brightly than ever before. ... more   less 
Number of rooms
383

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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