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Fairmont Copley Plaza, Boston

#24 of 82 Hotels in Boston
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138 St James Avenue, Boston, MA 02116
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Fairmont Copley Plaza, Boston
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2,121 Reviews from our TripAdvisor Community

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West Hartford, Connecticut
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel has a lot of style and luxury. It is an older hotel with great service and charm. The location is the best, you can walk to everything, and if you don't want to walk the T is right outside the door or taxis always available. Rooms are very nice. We stay on the gold floor which has a... More 

Helpful?
Thank llp324
SuelaKacani, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Dear llp324, Thank you for calling The Fairmont Copley Plaza your favorite hotel to stay in Boston. We appreciate you taking the time to share such a wonderful feedback with our TripAdvisor community. We strive to deliver the highest service standards to our guests and we are o pleased that we were able to deliver on our promise. I am... More 

Bexleyheath, United Kingdom
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel was larger than i expected and i think on 5 levels so not to high. Very posh hotel, but price was reasonable. Right by Copley square so quite central in Boston. They have 2 dogs that live there and you can take them for walkies. Staff are friendly and rooms are a fair size. There is a restaurant,... More 

Helpful?
Thank linda c
SuelaKacani, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Dear linda c, I would like to thank you for taking the time to share with us such a wonderful feedback. Thank you for you kind words, it makes me truly happy to see that you had such a great experience during your recent visit at The Fairmont Copley Plaza. Our two black labs, Catie & Carly Copley also look... More 

Portsmouth, New Hampshire
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Old world charm with attention to detail. I stayed here for one night. The moment I stepped in, I felt as if I was in a world class hotel. The ambiance and staff were trained top notch. The room was beautiful and spacious. I do enjoy to workout, so I took advantage of the Health Club on the top floor.... More 

Helpful?
Thank thebrickhouse
Boston
Level Contributor
65 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

As a wedding photographer, I have had the experience of dealing with a variety of staff at the Fairmont Copley Plaza from the valet to the front desk, Oak Long Bar staff, hotel concierge, catering sales, housekeeping, and banquet staff. While I am often working with clients staying at the hotel, the staff does seem to make everyone that comes... More 

Helpful?
Thank destinationwedphotog
SuelaKacani, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Dear destinationwedphotog, WOW - I am truly humbled to see that on multiple occasions you have been a witness of the wonderful things our colleagues do to better serve our guests' needs. It makes me happy to be reading such wonderful feedback. I appreciate you taking the time to share these king words with us. We look forward to welcome... More 

Canada
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Beautiful hotel in a perfect location. Walkable to pretty much anywhere you want to be. The room was large, bed was very comfortable. Large well fitted bathroom with large shower. Windows open which is great. The hotel is very upper class meaning walking around in jeans I felt a bit out of place. Just not our style. Great service at... More 

Helpful?
1 Thank Stegos306
Newport, Rhode Island
Level Contributor
141 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed the weekend for father daughter weekend. Stayed in a Signature room overlooking Copley Plaza. The room had 2 wonderful queen beds and a very large marble bath. Each night someone came by with waters and turn down. Very civilized. Staff was friendly , knowledgeable and well trained. The Oak bar is stunning. I would highly recommend this hotel.

Helpful?
Thank nycnyc12
Aberdeen, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Visited Boston for a Bruce Springsteen concert and stayed 4 nights in the Fairmont. We had some difficulty getting our concert tickets which were supposed to be delivered to the hotel. The staff ( and Jason at the front desk in particular) went out of their way to help us get our tickets. After we successfully received them and were... More 

Helpful?
Thank beancoonter
Monmouth Beach, New Jersey
Level Contributor
163 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Booked via expedia rate great. stayed two nights. had 12pm c/i. member of Presidents Club so got free wi-fi. Newspapers in gym to grab free. Concierge helped with directions, running map, best beer tours, broke large bills for me and was very friendly. Room had typical Keurig set up. Bar in lobby always packed. Very pretty lobby area.

Helpful?
Thank Elley H
SuelaKacani, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Dear Elley H, Thank you for choosing to stay with us on your visit to Boston. I would like to thank you for taking the time to share your 5 star feedback with our TripAdvisor community. I am excited to see that our colleagues were able to meet and exceed your expectations. We hope that we will have the pleasure... More 

Richland, Washington
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Stayed here before 4 times and had nice room though this time, even though paying junior suite gold rates, got inferior room with no tub and a walk in shower which looked as if it was out of "One flew over the Cukoo's Nest". Had reservation for 6 nights and left after one night.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank PatH007
Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

Excellent hotel with great service in the heart of Boston. I would highly recommend staying here if you want a high quality night in Boston. The staff was especially helpful and made my wife and I feel special.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank vsptrain
SuelaKacani, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Dear vsptrain, It is truly humbling to be reading such a wonderful feedback coming from our guests. I am thrilled to see that you and your wife has such a special stay with us. We strive to deliver the highest of service for our guests. Seeing such comments makes me happy and I thank you for sharing and recommending us... More 

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Staying in Back Bay

Neighborhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
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