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Fairmont Copley Plaza, Boston

#19 of 82 Hotels in Boston
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138 St James Avenue, Boston, MA 02116
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Fairmont Copley Plaza, Boston
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1,832 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dover, United Kingdom
Level Contributor
94 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed yesterday NEW

We ended our New England Road trip by staying at the Fairmont in Boston, it was a surprise for my wife who was celebrating a poignant birthday. I had arranged for friends to join us and they also stayed at the Fairmont . Unfortunately we did not get off to a good start as my booking which was made with... More 

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Maryville, Tennessee
1 review
5 of 5 stars Reviewed yesterday NEW

Just completed a stay with family at the Fairmont Copley. Stayed on Fairmont Gold club level. Fantastic service by the concierge group especially Emily while we were there and Alison before we arrived in arranging for our "to-do" items. I'm pretty picky about service and I've never had better. Hotel location was perfect, halfway between Fenway and the Freedom Trail... More 

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West Grove, Pennsylvania
1 review
5 of 5 stars Reviewed yesterday NEW

A truly magical Boston trip marked with great sites and restaurants and a hotel that was the icing on the cake! Fairmont Copley was amazing! Definitely use the concierge service. The recommendations were spot on!

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

The room was nice, but as most expensive hotels go, nothing is included. I ended up paying $700+ a night and still had to pay for a cup of coffee and internet. I don't understand why premium hotels don't include these services, instead they have their hand out. They do have a 'hotel dog' you can walk on request, pretty... More 

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Hagerman, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

We recently held our summer meeting at The Fairmont and it's five star rooms, service and food. Location could not be better for walking Boston and the staff always had great suggestions for activities and restaurants in the area. It is THE place to stay when you are visiting this wonderful city. Highly recommended.

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Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel has a great location for being in Boston. It's a good area that had access to two "T" Stations within a block of the hotel. There are plenty of shops with Copley Place and restaurants. However, you could easily take a walk and never think twice about exploring through Boston on foot. The price is something to expect... More 

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Laguna Niguel, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Across the street from the well known Boston library, This hotel is centrally located to many of the historical places in the city. Bring a biscuit for the dog at the valet and as you enter the hotel take the time to take it all in. The impressive opulent details of the design let you know your somewhere special. You... More 

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Indiana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We booked last minute for business efforts during a crowded time in Boston. We booked the lowest room category. After being impressed by the truly gorgeous and sumptuous lobby, I was actually rather disappointed in my closet of room, which was on the first floor overlooking the interior courtyard/roof, with an eye level view of the air conditioner. The lower... More 

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Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for taking the time to share your review with us. I appreciate your feedback of regarding our beautiful lobby. I am disappointed to hear some of your unpleasant experience as a result of the size and location of your guest room. Our goal is to exceed your expectations on every visit and it is clear that we failed... More 

Richmond, Virginia
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great experience at the Fairmont while in Boston. You can't beat the location of the hotel. Located next to the Boston Public Library as well as a public transit stop, its perfect. Also located near multiple coffee shops. The hotel itself was an experience, beautiful details and architecture. The staff was wonderful as well. Highly recommend. We found a deal... More 

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Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

All of us at the Fairmont Copley Plaza would like to thank you for your wonderful comments regarding your stay with us. We’re so pleased that our location on Copley Square and classic lobby with coffered ceilings made your experience more enjoyable. We can’t wait to welcome you back! Thank you for your review. Warm Regards, Carlos Bueno Hotel Manager More 

east midlands
Level Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at the Copley Plaza in June in a Fairmont Gold room with our two children, and we all had a fantastic time. Firstly the practicalities – we arrived by train from New York and it is a one block walk from Back Bay station. From the same station you can access the subway system and an alternative line can... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Gold Floor(13)
  • Oak Room(12)
  • Very nice(11)
  • Great location(8)
  • Newbury street(5)
  • Back bay(4)
  • Beautiful hotel(4)
  • Would definitely stay(4)
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