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Fairmont Copley Plaza, Boston

#21 of 82 Hotels in Boston
Certificate of Excellence
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138 St James Avenue, Boston, MA 02116
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Fairmont Copley Plaza, Boston
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1,773 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auburn, New York
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed at this property over 4th of July weekend with my husband and one year old son. We travel a lot so when I say that we were impressed with the service at this hotel, I really mean it. From the moment we arrived and checked in on the gold floor, our stay was perfect! Laura and Alison were... More 

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Sumter, South Carolina
Level Contributor
5 reviews
5 of 5 stars Reviewed yesterday NEW

Beautiful Hotel and guest rooms. Great location in Boston. Easy access to transit. Business/family travel. Starbucks outside on the corner. But no in-house options for coffee/snacks/quick bite. That is a little inconvenient when traveling with teens. Even with conference discount, pricey.

Review collected in partnership with Fairmont Hotels & Resorts

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Sydney, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This was our second visit to Boston and it was great to be back at the Copley. The service, staff, rooms and decor are all first rate. This is one of my favourite hotels in the world. Staying in Gold Class on the fourth floor means we had access to the lounge for breakfast in the morning and canapes in... More 

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Thunder Bay, Canada
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a wonderful hotel in a great location. We were here on a business trip and only stayed for two nights, but both nights were exceptional. All staff are very friendly and courteous. The guestrooms are kept very clean and the bathroom was amazing! The rooms are large enough to have a sitting area as well as work desk... More 

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Brisbane, Australia
Level Contributor
90 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Where do you start ...The rooms and bathrooms beautiful and maintained to the highest of standards. The public areas in this hotel are stunning. The highlight.. the staff and the puppies - really made us fall in love with Boston even more - nothing was too much trouble and seeing the dogs each day was a treat. Thank you !

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New York City, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed at Fairmont Copley Plaza this past week for a conference. Staff incredibly nice, food was decent and in great location. I just feel the hotel needs to be renovated. No issues with room being serviced, that was fine. Rooms are just drab. Also had issues with wifi.

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Level Contributor
111 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was here for a business trip and drove to the hotel. They only have valet parking and at USD51 a night I was stunned. Still, the hotel is a nice old place and they have done a good job of renovating the rooms and the public spaces to make it quite attractive and comfortable. The catering was good and... More 

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Calgary, Canada
Level Contributor
38 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel for 2 nghts at the end of April prior to taking a 7 night cruise to Bermuda. This hotel was booked through the cruise line (Holland America) and was a perfect location for us to explore the city of Boston. Copley Plaza is very central and convenient to take the Hop on Hop off bus... More 

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Level Contributor
79 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This was our first time to stay at this location and we were disappointed to say the least. Upon check-in, our room was not ready so we were offered an upgrade for $30 more. We decided to take this room since it was a special occasion for us. The room was the LAST room in a hall by the fire... More 

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Acton
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

I love all Fairmont Hotels, and the Fairmont Copley is a worthy addition to the portfolio. The lobby and adjoining hallways are some of the most spectacular display of opulent architecture that I have seen anywhere, never mind in a hotel. As with all Fairmont Hotels, you can't find a better genuinely helpful staff in the business.

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