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Hyatt Regency Boston

4.0 of 5 1 Avenue de Lafayette, Boston, MA 02111
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Hyatt Regency Boston
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Hyatt Regency Boston
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1,732 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed yesterday NEW

This place was absolutely terrible and would avoid at all costs. I booked this for getaway with my wife and used a ton of my Amex platinum points expecting first rate "Hyatt Regency" Product I have been used to in my global travels and was delivered a Holiday Inn Express instead The neighborhood is awful and unsafe(people say convenient-- I... More

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1 review
5 of 5 stars Reviewed yesterday NEW

Giselle Skilman and Willie Egleston should be commended for their kindness and attention to detail. It would be great to see an escallator installed during the renovation process! I am proud to be a guest of the Hyatt family!!

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

The rooms are large and comfortable, and the views are nice. However, I would not recommend the restaurant. The food is mediocre at best, and we were served spoiled milk with our breakfast. Although the hotel is very quirky, it is fine for a night or two.

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Washington, DC, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Absolutely no complaints about this experience. It was in a great location for visiting Boston. The room was clean, comfortable, and spacious. The staff was friendly and attentive. I'm allergic to down and they were prompt to "de-feather" my room.

Review collected in partnership with Hyatt Hotels

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Tullamore, Ireland
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed in this hotel for a long weekend with 2 other friends. Booked a double double room and got an extra bed put in for the third person. The room itself was quite big and easily accommodated the spare bed. It also contained a safe and coffee making facilities. The reception staff and concierge staff were friendly and always ready... More

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Pittsburgh, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed at the Hyatt for a business meeting at the convention center. The staff was very friendly and accomodating. The rooms were clean, comfortable and very quiet. There is a great breakfast bar if you don't have time to sit for breakfast. Overall great experience.

Review collected in partnership with Hyatt Hotels

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1 review
2 of 5 stars Reviewed 6 days ago NEW via mobile

The room we stayed at this hotel over a weekend trip to Boston was disappointing. The room was only big enough to fit a king sized bed and not much extra room, the building is very old and see cracks on the wall and black marks on the bathroom tile (mold?). The most annoying if you are looking to stay... More

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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked this hotel a few weeks ago for our upcoming visit. Have been trying for multiple days now to get in contact with some one at the hotel regarding our reservation to confirm, make requests etc, and continuously can not get a hold of anyone. Haven't even been yet and already having concerns and doubts about the availability and their... More

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sarah d, Public Relations Manager at Hyatt Regency Boston, responded to this review

Hi Caitlin, thank you for reaching out to us regarding your upcoming stay, we are very excited about your trip to Boston. If you would like, please contact me directly regarding your reservation, sarah.davison@hyatt.com, and I will be sure to confirm all of your questions with the correct departments. I will also put you in contact with our award-winning concierge... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Last time I stayed here I was in a new renovated room, which was nice and clean. This time I had an old room, which was not comparable, everything was shabby and there were black hair everywhere in the shower. The beds are old and I don't want to know how many people spent the nights here doing whatever. But... More

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Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

room was clean and had all the amenities needed. The customer service was great and the staff were ready to help recommend restaurants, sites, directions, etc. Only problem is that the "walls are rather thin" between neighboring rooms.

Review collected in partnership with Hyatt Hotels

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Additional Information about Hyatt Regency Boston

Address: 1 Avenue de Lafayette, Boston, MA 02111
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Boston 4*
Number of rooms: 502
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Also Known As:
Hyatt Regency Boston Hotel Boston
Boston Hyatt Regency
Hyatt Boston

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