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All 77 Boston hotels

Hyatt Regency Boston

4.0 of 5 Hotel   |   1 Avenue de Lafayette, Boston, MA 02111
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71%
Ranked #53 of 77 hotels in Boston
GreenLeadersGold level
A recent review
5 of 5 stars reviewed yesterday
abrews Boston, Massachusetts
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1,523 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
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English first
Boston, Massachusetts
Contributor
17 reviews 17 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great hotel, great rooms, great staff and fabulous cleaning! Everyone at this hotel had a great personality and had great recommendations! Upon our arrival we were under the impression we wouldn't be able to check in since we arrived at 11am and check-in isn't until the afternoon. However, they gave us a room right away so that we could be... More

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Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Here for a conference - stayed 3 nights. Room was clean and well maintained. Quiet and comfortable. Room service was excellent - my food was piping hot and very fresh. The concierge service was excellent with great recommendations for local restaurants. The hotel's location is great for walking. Be sure to walk to the north end waterfront - Boston Harbor... More

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Lichfield
Senior Contributor
49 reviews 49 reviews
28 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Standard business hotel .....the plus points are its central location and that it has a pool. The niggles are; the lobby that you have to go through at level 3 which means a double lift ride every time you enter the hotel, the lockers at the pool required your own padlock - really, who carries that with them and there... More

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sarah d, Public Relations Manager at Hyatt Regency Boston, responded to this review

Neil61a, thank you for your review! We are happy to hear that you enjoyed our downtown Boston location minutes from local area attractions as well as the made-to-order omelet station at Avenue One. However we apologize that there was a mix-up regarding the package that was booked. If you have time, please reach out to us directly so we can... More

Anchorage, Alaska
Contributor
19 reviews 19 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at the Hyatt Regency Boston on a business trip and it provided everything needed for quick trip. It was an accessible location and had comfortable beds. It was hard to find the front lobby from the road, but once I found the lobby I was pleasantly surprised at how nice and inviting it is.I did not pay for... More

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sarah d, Public Relations Manager at Hyatt Regency Boston, responded to this review

Hello dzeedar, thank you for reviewing your recent visit to Hyatt Regency Boston. We are happy to hear that you enjoyed our convenient downtown location as well as the comfort of your Hyatt Grand Bed. Next time you stay with us make sure to speak with our award-winning concierge team for amazing restaurant and attraction suggestions in order to experience... More

Austin, United States
1 review
1 of 5 stars Reviewed 6 days ago NEW

This hotel is not only old and outdated, the service is a complete disaster. The front desk check-in process is horrible and the staff is flat out "unconcerned and rude". The woman that checked me in would not even look at me as she treated me like I was a bother. They did not have the bed I wanted and... More

Review collected in partnership with Hyatt Hotels

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sarah d, Public Relations Manager at Hyatt Regency Boston, responded to this review

Hello Eric N., thank you for taking the time to provide feedback regarding your recent stay. On behalf of the entire management team I would like to sincerely apologize for the inconveniences you experienced upon check-in, this is unacceptable. I would like to assure you that I passed along your feedback to the correct department to ensure that this is... More

Konigswinter, Germany
Top Contributor
65 reviews 65 reviews
30 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed at the Hyatt Regency for six nights on a business trip. The experience was mixed. Pre-Arrival: I had asked for packages to be shipped to me at the hotel address and that worked flawlessly. They were held at concierge and I could pick them up on arrival. Very good. Location: Downtown very convenient, one block away from a... More

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sarah d, Public Relations Manager at Hyatt Regency Boston, responded to this review

Hello Travelling-Wolfgang, thank you for taking the time to review your recent stay. We are happy to hear that you were able to take advantage of our convenient location and that the check-in process was quick and efficient. However, I am sorry to hear that no one has been able to get back to you regarding an invoice, please reach... More

Chicago, Illinois
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

As Above very nice hotel in a great location. Easy to get around. Nice staff. Biggest thing going for it is its location, theater district Easy to get on expressway and get to the airport, only 10 min at 3 am .

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sarah d, Public Relations Manager at Hyatt Regency Boston, responded to this review

Fred060901, thank you for reviewing your recent stay at Hyatt Regency Boston. We are happy to hear that you loved our convenient location, minutes from famous area attractions such as the Boston Common, Newbury Street, and Faneuil Hall. Next time you stay with us be sure to stop by Avenue One Express for a freshly brewed cup of Starbucks coffee... More

New York, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent experience - I am used to staying in boutique 5 star hotels when traveling and I found this to be very a positive experience - much more than I would have expected from a Hyatt. I will return. Also very thoughtful towards travelers with infants!

Review collected in partnership with Hyatt Hotels

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sarah d, Public Relations Manager at Hyatt Regency Boston, responded to this review

Hello Brita G., thank you for reviewing your recent visit! We are happy to hear that the authentic hospitality of our team provided you with a positive experience when staying in the city with your family! Please reach out the next time you are visiting Boston and let us know your personal preferences, we will be sure to make a... More

North Stonington, Connecticut
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Hyatt for two night with family. Check in was a breeze....done very quickly. Staff was very helpful and extremely friendly. We were seeing Phantom at the Boston Opera house and the hotel is literally down the street in viewing distance....sooo convenient!! I was a little disappointed in the elevators....if we weren't on the 11th floor, I would... More

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sarah d, Public Relations Manager at Hyatt Regency Boston, responded to this review

Hi DeeDee1475, thank you for reviewing your recent visit to Hyatt Regency Boston. We are happy to hear that you enjoyed our convenient location to the Boston Opera House as well as minutes from other famous area attractions. However, we apologize for any inconvenience you experienced regarding the speed of the elevators. You will be happy to hear that this... More

Boston, United States
1 review
1 of 5 stars Reviewed 1 week ago

Front desk staff did not communicate with guests about problems with reservation system that were preventing check-in, I had to find out about it from other guests, and did not have any concern for guests' plights. Totally uncommunicative. In-room internet was ridiculously expensive.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
sarah d, Public Relations Manager at Hyatt Regency Boston, responded to this review

Hello Roland H., thank you for providing feedback regarding your recent visit. On behalf of the entire management team I would like to apologize for the lack of communication and inconveniences you experienced upon your arrival.We have passed along your feedback to the appropriate departments and have implemented a new communications plan for our team in situations such as this.... More

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Additional Information about Hyatt Regency Boston

Address: 1 Avenue de Lafayette, Boston, MA 02111
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hyatt Regency Boston 4*
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Also Known As:
Hyatt Regency Boston Hotel Boston
Boston Hyatt Regency
Hyatt Boston

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Green Hotel in Boston #11 Spa Hotel in Boston #31 Luxury Hotel in Boston #41 Romantic Hotel in Boston #45 Family Hotel in Boston #51 Business Hotel in Boston
Hotel Class
Official Description (provided by the hotel)
Located in the heart of Boston and just steps from Boston Common, Faneuil Hall, the Theatre District, and Newbury Street, Hyatt Regency Boston suits the needs of both business and leisure travelers. From our luxuriously appointed guestrooms featuring the signature Hyatt Grand Beds, to Avenue One restaurant serving up power lunches, after dinner drinks and pre-theatre meals, you will experience the ultimate in comfort and style. Ambiance, warmth, and sophistication are just a few of the words that describe our Four Diamond, luxury hotel. ... more   less 
Number of rooms
502

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