Let me start off by saying that the service at this hotel is top notch. They are right up there with Marriott and far ahead of Hilton & Starwood. This hotel location is right on top of the Red & Orange line T station (downtown crossing), its an easy walk to South Station or Boston Common. The AMC movie theatre... more

We had a room on the 19th floor with wonderful views over the city of Boston. The staff were very friendy and efficient. I appreciate it when the staff make time for a friendly chat .Our Scottish accents seem to bring out this aspect in Americans nature and it is always very welcome. We will be returning to Boston and... more

We decided on this hotel for our planned overnight in Boston, Friday night into Saturday. We wanted to be in Boston proper and this was a great location and for $89 a night with my wife's travel agent's discount the price was right. We arrived and went straight to the $38 a night valet parking, a lot of dough but... more

This is a difficult hotel to review - the rooms are nice but the entrance on the second floor is awkward. The location is convenient to everything and yet hard to find and out of the way unless you know where you are going. Service is solid for a Hyatt - it doesn't overwhelm but it doesn't disappoint either. I... more

they didn't have my room ready when i checked in (even through i booked 4 days ahead of time!). service is friendly, but hotel is dated. Bathroom is definitely dated (looks like my grandma's!) and it smells a bit weird. more

This is a big hotel, central, and civilized - prime convention territory! But no surprises. Big, comfortable rooms, nice bed (with a futon between the bottom sheet and the mattress - novel - but comfortable), well appointed bathrooms, the food's good, staff are well-trained-polite, if a little try-too-hard friendly (when I told the check-out clerk I was flying to Boston,... more

I am an extremely detailed trip- planner for our family. Our last plan was for a long Oct. weekend in Boston. I called at least 20 different places, condo rentals and hotels in Boston for two days almost solid. I received the absolute best service from each person I needed to speak with at the Boston Hyatt Regency--even nationwide #--in... more

After reading many reviews (many negative ones) about this hotel, I was a bit skeptical about staying there. I stayed there with my family for 2 nights last weekend and it was wonderful. The location could not have been more ideal, the staff was very accommodating and the hotel itself was perfectly fine. I think there are a lot of... more

I had a great experience here the past week. The hotel was spotless and the staff from the doorman to housekeeping seemed to be friendly and willing to help. I stay in Hyatt Hotels a lot and this was as good if not better than many. The hotel is great for anyone on business or just for leisure. The rooms... more