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Hilton Boston Back Bay

3.5 of 5 40 Dalton St, Boston, MA 02115-3123
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Hilton Boston Back Bay
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Hilton Boston Back Bay
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1,670 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wakefield, Massachusetts
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We recently stayed here one night. We were in a corner room on the 10th floor. The room had a closed off balcony door, which allowed a chill to come into the room on a cold winter's night. Thankfully, it wasn't near the beds, so it wasn't too much of a problem. The room was small, and oddly shaped with... More 

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Boston, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

Nice facility - good view from the room - great location to the convention center. The staff was nice and polite. The trip would have been perfect if our room had not been a constant 59%F. So other than our horrible experience getting room temperature bearable (which only happened after I stuffed clothing over a vent) the stay would have... More 

Review collected in partnership with Hilton Hotels & Resorts

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garnerville, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Nice hotel, reasonably priced in a fun part of Boston. Staff was eager to please and helped make it a better trip. Looking forward to a return trip in the Spring. I will bring a smaller car next time as the parking garage was very tight for an SUV.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for your kind words about your stay at the Hilton Boston Back Bay. We are thrilled to hear you enjoyed your stay and the location afforded you. Our guest service agents will be pleased to hear that they were instrumental in providing an exceptional experience for you. We greatly appreciate such high praise as well as your choice... More 

Tokyo, Japan
1 review
5 of 5 stars Reviewed 4 days ago NEW

The location of this hotel is very good (near Prudential sta.). And the service is also good. There was Starbucks in the first floor. And you can get a taxi when you want. However, the cost is a little high.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

We are thrilled to hear that you enjoyed your stay here at the Hilton Boston Back Bay and the convenience our location afforded you. Providing positive and memorable experiences for our guests is the reason for our success along with our excellent location. On another note, thank you for your comment regarding the price being too high. We are always... More 

Hartford, Connecticut
1 review
1 of 5 stars Reviewed 6 days ago NEW

My husband and I booked a weekend visit to this hotel, and were very excited about our trip. Needless to say, we left disappointed and upset with the Hilton brand, and we won't be staying at Hilton properties in the future. We arrived at the hotel on Friday evening, and upon check-in, we asked the front desk clerk about the... More 

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Cerdanyola del Valles, Spain
Top Contributor
60 reviews 60 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The location is great, very close to the city center, near a shopping mall and many good restaurants are around. Rooms are big and comfortable, the bathroom is a little bit old but everything is clean. The only issue in my case is that the room was located near the elevators and I could hear them going up and down... More 

Was this review helpful? Yes 2
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

We are thrilled to hear that you enjoyed your stay here at the Hilton Boston Back Bay and the convenience our location afforded you. Providing positive and memorable experiences for our guests is the reason for our success along with our excellent location. On another note, we would like to apologize for the elevator noise keeping you up at night.... More 

High Springs, United States
1 review
5 of 5 stars Reviewed 1 week ago

Everything was perfect. Front desk staff was top notch. They all get perfect scores in my book. I was there for only 1 night but they were helpful and courteous. I had a package delivered to the hotel via FedEx at 10:00am after checking out at 9:00am and they were more than willing to hold it for me till I... More 

Review collected in partnership with Hilton Hotels & Resorts

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time to commend our team members for providing you with excellent guest service. We are delighted that your recent stay at the Back Bay Hilton was one that exceeded your expectations and will be sure to commend the Front Desk staff for living their Hilton Values and culture. We greatly appreciate your business and loyalty,... More 

Northern Ireland, United Kingdom
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great Hilton and in Boston we would consider staying no where else. This would generally be a rather expensive Hilton however Boston is an expensive city. It is ideally located to the prudential area, Fenway Park and most importantly the Cheesecake Factory and PF Changs is a 30 second walk away. We stayed here during the Deutsche... More 

Was this review helpful? Yes 1
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time to post a positive review about your stay at the Hilton Boston Back Bay. We are glad you chose to stay with us for the Deutsche Bank Championship, as there are a great number of hotels to choose from in Boston. Our team members will enjoy hearing about this detailed account of your wonderful... More 

1 review
4 of 5 stars Reviewed 1 week ago

The hotel functions well as you would expect from a major brand. What makes the difference is the quality of the service from the staff, which I found to be excellent. I would single out José and Gloria who serve breakfast with a smile and lightning fast efficiency.

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for sharing such kind words about your stay at our hotel. Our Diamond Lounge Attendants will be thrilled to read such an amazing review about their service. Thank you very much for taking the time to post such great compliments about our team, in particular, Jose and Gloria for their dedication to our guests and making sure you... More 

Fairport, New York
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited with my husband for the weekend. We had requested an upgrade to a superior room with panoramic view but it was not available at check-in. We had a panoramic view from the 18th floor which was nice. The room was spacious and the bed was comfortable. We did not have any issues with noise. My only compliant is the... More 

Was this review helpful? Yes 1
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time to post a positive review about your stay at the Hilton Boston Back Bay. We are glad you chose to stay with us for the weekend, as there are a great number of hotels to choose from in Boston. We are thrilled to hear you enjoyed your Panoramic Room but would like to apologize... More 

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Additional Information about Hilton Boston Back Bay

Address: 40 Dalton St, Boston, MA 02115-3123
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Boston Back Bay 3.5*
Number of rooms: 385
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Also Known As:
Hilton Boston Back Bay Hotel Boston
Hilton Hotel Boston
Boston Hilton
Hotel Style:
#42 Business Hotel in Boston
#43 Family Hotel in Boston
#45 Romantic Hotel in Boston

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