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All 77 Boston hotels

Hilton Boston Back Bay

3.5 of 5 Hotel   |   40 Dalton St, Boston, MA 02115-3123 (Back Bay)
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79%
Ranked #47 of 77 hotels in Boston
A recent review
4 of 5 stars reviewed yesterday
Jmmm Phila Pa
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1,324 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phila Pa
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed yesterday NEW

Check in was a little tough. Got there at noon. Room wasn't ready. Went out for a while. When we got back, the room still wasn't ready until 3:30. If they know you are waiting, I think they should see that your room is taken care of as soon as possible. Other than that... good stay. Hotel was nice. Staff... More

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Atlantic City, New Jersey
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a nice, clean hotel. The beds were comfortable. They had a very helpful staff. It is an excellent location. It was just a short walk to Fenway Park. There were plenty of places to eat and sights to see near by. We would definitely stay here again!

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Linlithgow, United Kingdom
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I'm becoming a big fan of Hilton hotels. We stayed here for two nights. Great big room for a city centre hotel. Staff very friendly & helpful. Good food in their Forty Dalton restaurant. Great location for shops, restaurants & the trolley tour bus stops right across the street. Only downside is $43 a night to park & $14.95 a... More

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Chicago, United States
1 review
3 of 5 stars Reviewed yesterday NEW

The Back Bay is a great place to stay. But this hotel is pricey for what it offers. If the pool is a draw because you have a family, you should ask to see photos of it in advance. It is small and inside and dated. Don't use the bell desk on a Sunday - you might miss your flight!

Review collected in partnership with Hilton Hotels & Resorts

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Roxbury, United States
1 review
5 of 5 stars Reviewed yesterday NEW

From the moment we pulled our car in the front, the staff was happy, friendly and very helpful. This property is well located to avail yourself of much of what Boston has to offer. There is a T stop close by. The shops and restaurants on Boylston and Newbury streets, as well as those in the Prudential Center. One can... More

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Lynchburg, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The only word I can use for this hotel is wow! Everything was just perfect, from the easy check in to the cleanest of the rooms and the friendly helpful staff. It was centrally located to Fenway Park, tons of shopping, the T stop, and the beautiful Boston gardens. This hotel is worth every penny and I would not stay... More

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for sharing such kind words about your stay at our hotel. Our team members will be informed of this review and will be pleased to hear that they were instrumental in providing an exceptional experience for you. We greatly appreciate such high praise as well as your choice to stay at our hotel. We are looking forward to... More

Maplewood, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I selected this hotel to be near a convention I was attending later in the week. Though I've been a Hilton Honors member for several years, I was pleasantly surprised to find a fruit and cheese plate, bottled water, and a mini-fridge in our room when we got in there. Our internet connection was fast and easy to access. All... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

We are pleased to read that you enjoyed your stay at the Hilton Boston Back Bay. It is our priority that we uphold our Hilton Values and culture so we are excited to inform our team members that they did so during your stay. For that reason, thank you for taking note of our team members’ hard work and dedication... More

Seattle area
Contributor
20 reviews 20 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

OK - it's a Hilton - so it's focused on the business traveler on expense account and folks in higher income brackets. This means it is not inexpensive and they nickel and dime you for wifi and breakfast unless you're a gold or diamond HHonors member. Even the parking is expensive ($43 per night) although you may be able to... More

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for reviewing your stay at the Hilton Boston Back Bay. We always appreciate guest feedback and continuously take comments into consideration as we strive to improve our guest service experience. It is important that we accommodate all your needs and would love for you and your wife to stay with us again so that we can exceed your... More

Gatineau, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

One can't ask for more courteous service from a hotel, beginning with the reservation process. And it delivers all that it promises once you get there. It's worth spending the extra $$ compared to the Sheraton Back Bay across the street, which has a lot to learn from the Hilton in terms of customer service, in-room Internet service and overall... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

The Hilton Boston Back Bay appreciates your time to post a review about your stay with us. Thank you for taking the time to write such a thoughtful review commending our team members. We will be happy to inform them that they have been upholding and properly exercising our Hilton Values. We hope you will stay with us again so... More

Hk
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Service is excellent. Where there is a lack of knowledge or skill here and there, the positive attitude of all employees makes it up. Well done! The hotel is v dated and needs a refurbishment big time. Swimming pool is a joke. Rooms v old. Air con very loud. Bathroom in the room is of a seventies decor, cheap looking... More

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time to rate your stay at the Hilton Boston Back Bay. We appreciate your feedback and comments on our service and facilities. Your business and loyalty are important to us, and we hope that you will stay with us again soon. Please call us directly at 617-854-6154 so we can look at the details of... More

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Additional Information about Hilton Boston Back Bay

Address: 40 Dalton St, Boston, MA 02115-3123
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hilton Boston Back Bay 3.5*
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Also Known As:
Hilton Boston Back Bay Hotel Boston
Hilton Hotel Boston
Boston Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#35 Business Hotel in Boston #40 Family Hotel in Boston #44 Romantic Hotel in Boston
Hotel Class
Number of rooms
385

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