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All 77 Boston hotels

Hilton Boston Back Bay

3.5 of 5 Hotel   |   40 Dalton St, Boston, MA 02115-3123 (Back Bay)
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79%
Ranked #47 of 77 hotels in Boston
A recent review
5 of 5 stars reviewed yesterday
Joost S
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1,354 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (229)
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English first
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I was lucky enough to read room tips before checking in, which suggested to ask for a corner room on a high floor. I got one on the 18th which didn't disappoint: awesome 180 degree views of downtown Boston and the Charles River. I didn't spend much time in the hotel at all, but the views alone made my stay.

Was this review helpful? Yes 2
Bangor, Maine, United States
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I attended a business event here last month and must say that the hotel was nice, but not great. I initially had some trouble finding the attached parking garage, which could have been labled a little better. The staff were peasant and the room was comfortable, if not spectacular. Location was fantastic. A short walk from plenty of food and... More

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time to commend our team members for providing you with excellent guest service. We are delighted that your recent stay at the Back Bay Hilton was one that exceeded your expectations. I am sorry you had some trouble finding our parking garage, we are in the process of updating our website that will provide a... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The Hilton Back Bay Hotel was excellent. Their pool was perfectly clean along with their hot tub. The staff was very helpful and kind. The room temperature was on the spot as well. We also enjoyed the onsite dining.

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for sharing such kind words about your stay at our hotel. We are pleased to hear that our pool and hot tub was just one of that many things that provided an exceptional experience for you. We greatly appreciate such high praise as well as your choice to stay at our hotel. We are looking forward to your... More

Sterling, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at the Hilton for a long weekend recently. We had excellent service from the start (from Pamela at the service desk). Our flight arrived early in the day, and we were able to have our luggage held until later in the day when are room was ready. We had a beautiful panoramic-view room up on... More

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time to post a positive review about your stay at the Hilton Boston Back Bay. We are glad you chose to stay with us with your husband for the weekend, as there are a great number of hotels to choose from in Boston. Our team members will enjoy hearing about this detailed account of your... More

Spartanburg, SC
Top Contributor
96 reviews 96 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

For our purposes, the location was the strength. We walk a lot, so for us, lots of things were available and we did not have a car. The staff here are friendly and accommodating. The room was large with a great view. The refrigerator came in handy, as we were there for 5 nights. We got very good value, but... More

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

We are thrilled to hear that you enjoyed your stay here at the Hilton Boston Back Bay and the convenience our location afforded you. Providing positive and memorable experiences for our guests especially when they are here for 5 nights is the reason for our success along with our excellent location. We are absolutely thrilled you took the time and... More

Stockholm
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel was clean, comfortable and the staff was helpful. WiFi worked well and the breakfast was good. The rooms are of a good size and we were able to get a connecting room with the kids which was great.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time to review your stay at the Hilton Boston Back Bay. We always appreciate guest feedback and continuously take comments into consideration as we strive to improve our guest service experience. We are thrilled that you and your family enjoyed your time here! It is important that we accommodate all your needs and would love... More

New Holland, Pennsylvania
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Hilton was very nice and provided good access for a walks to several excellent restaurants and to the park. The location was near the Prudential center which has many restaurants and shops. The hotel is located close to Fenway, unfortunately the Red Socks were off for the All Star Game so we did not get to enjoy a game.... More

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

We are thrilled to hear that you and your colleague enjoyed your stay here at the Hilton Boston Back Bay and the convenience our location afforded you. Providing positive and memorable experiences for our guests is the reason for our success along with our excellent location. We are absolutely thrilled you took the time and effort to share your experience... More

New Jersey
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was my first time to Boston and I was glad I pick this hotel as it was in walking distance to some great restaurants and the mall. Check-in was quick and the lobby is nice with seating, a business center, and coffee bar. The room was clean with a pretty good view of the city and the window open... More

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for leaving us such an approving review of your experience at the Hilton Boston Back Bay. We are glad that you enjoyed your stay as well as our staff and amenities in the hotel. I do apologize about our towels and bed comforters. I have made our Director of Housekeeping aware of this issue and I thank you... More

Copenhagen, Denmark
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Rooms are spacious, beds are very comfortable and view is great. Feels a bit old though. Especially, the bathroom seems to be a bit dated. Definitely needs refurbishing. Staff is friendly and helpful. Location is good for convention. Breakfast restaurant has good quality hot items. A very nice Food Court is also within walking distance (5-10 mins) in the nearby... More

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time to commend our team members for providing you with excellent guest service.We will also be sure to inform our chef, along with his culinary team, know that the food you had was amazing. I am very sorry that you didn't find our location to your liking. We do hope you decide to give us... More

Mass
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My family stayed here while attending a sox game. from the moment we walked in the service was A++++. We had a room with a great view. the room was a decent size for a family of 4. the beds were comfortable.there are plenty of things to do within walking distance. Fenway is only a 15min walk. Will stay again.

Was this review helpful? Yes 2
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time to commend our team members for providing you with excellent guest service. We are delighted that your recent stay at the Back Bay Hilton was one that exceeded your expectations and will be sure to commend my staff for their efforts.Our team prides themselves for showing our Hilton Values and culture. We greatly appreciate... More

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Additional Information about Hilton Boston Back Bay

Address: 40 Dalton St, Boston, MA 02115-3123
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hilton Boston Back Bay 3.5*
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Also Known As:
Hilton Boston Back Bay Hotel Boston
Hilton Hotel Boston
Boston Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#37 Family Hotel in Boston #39 Business Hotel in Boston #44 Romantic Hotel in Boston
Hotel Class
Number of rooms
385

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