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Hilton Boston Back Bay

3.5 of 5 40 Dalton St, Boston, MA 02115-3123
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Hilton Boston Back Bay
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Hilton Boston Back Bay
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1,537 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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n.ireland
Contributor
16 reviews 16 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed for 3 nts recently. Hotel is of high quality in good location. Staff were friendly and helpful we had an upgrade free with a view of City. It was very busy but never congested. Room temperature was always perfect

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time to post a positive review about your stay at the Hilton Boston Back Bay. We are glad you chose to stay with us for three days, as there are a great number of hotels to choose from in Boston. Our team members will enjoy hearing about this detailed account of your wonderful experience with... More

1 review
2 of 5 stars Reviewed 4 days ago NEW

The stay was fine and i would definitely go back again... on business. For the price, i would never come here personally. Even at a discounted price. For the price, i was very disappointed with the lobby, the services, the amenities, and the overall look and feel of the inside building. With how much money they're making.... it should be... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time to share feedback on your recent stays with us via TripAdvisor. We appreciate your time and input on our property layout and amenities and we will use your comments as we look for future refresh options. We hope you will return to stay with us the next time you are in the area so... More

Gardner, Massachusetts
Contributor
17 reviews 17 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Here is our review on a recent stay. The good - rooms are very clean, a modern. We had a beautiful panoramic view of Boston and the push button automated curtains are nice touch. Very impress pool and fitness center with plenty of machines and equipment. We were in need of a sewing kit and was was promptly delivered after... More

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time and effort to write a review on your recent stay with us. We are thrilled that your recent stay with us exceeded your expectations and would like to apologize for the cost and service of our Wi-Fi. For your next stay with us, please enjoy the excellent coverage of our complimentary Wi-Fi located throughout... More

Winston-Salem, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

The hotel is very nice and clean. The hotel staff is very freindly and helpful. The hotel is located near great restaurants, shopping as it is riight across from a mall and the subway train so you can get anywhere easy. Subway is tricky though but luckly Bostonians are really nice!

Review collected in partnership with Hilton Hotels & Resorts

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking a moment to complete a review following your stay with us. I am very happy to see you were able to experience true Hilton Hospitality however, should you have any questions, please do not hesitate to contact me directly. Warm Regards, Dominique Marty More

Bear, Delaware
Contributor
19 reviews 19 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We got to the hotel about 4 pm. or a little after keep this time in mind as we go. After getting out of the self serve parking garage (no Valet) to the front desk. I guess not thinking did not go to the Honors window but realized that it didn't matter. The girl didn't say a word while I... More

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time to wright a review following your stay. I apologize that we were unable to meet your needs during your stay. Since we are continually working to improve our on property experience, I would like to hear more regarding your stay so I can ensure all challenges are addressed with the appropriate department. Please contact... More

Toronto, Canada
Top Contributor
85 reviews 85 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Overall a decent stay. It's located right off boylston, which means its close to Hynes convention Ctr and shopping on Newbury st or prudential Ctr. Rooms are decent. The building looks a bit worn out. And service not as good as I'm used to.

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

We are thrilled to hear that the convenience of our location afforded you. Since we are continually working to improve our on property experience, I would like to hear more regarding your stay so I can ensure all challenges are addressed with the appropriate department. Please contact me by email or phone at your earliest convenience should you be willing... More

Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here in December 2013 for 2 nights. Firstly, the location of this hotel is excellent! Walkable to the Prudential and Copley, situated near the T and the neighbourhood felt safe at all hours. Requests of a high floor room was not acknowledged, and even though the hotel felt half full, the front desk denied any chance of a high... More

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time to share feedback on your recent stays with us via TripAdvisor from December of last year. We appreciate your time and input on our property layout and amenities and we have since refreshed some of our rooms, Hilton Lounge, and Meeting Space. We hope you will return to stay with us the next time... More

San Carlos, United States
1 review
4 of 5 stars Reviewed 1 week ago

Smoke free clean room. View should have been what the advertisement pictured. The Bell Captain was superb with his knowledge of the City and Subway. I wish I got his name but a sweetheart and a gentleman. You can walk to lots of places from this location. Great bar and food. Price of the room was steep but you'll enjoy... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

We are thrilled to hear that you enjoyed your stay here at the Hilton Boston Back Bay and the convenience our location afforded you. Providing positive and memorable experiences for our guests is the reason for our success along with our excellent location. We are absolutely thrilled you took the time and effort to share your experience at our property... More

Lakewood, California
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay at the Hilton Boston Back Bay. The location was great, was an easy walk to Fenway Ballpark. You can catch the sightseeing shuttle right outside the door. Walk across the street to the shopping mall. We booked a corner room but it really wasn't in the corner. The room was comfortable and spacious but nothing special.... More

Was this review helpful? Yes
HiltonBostonBackBay, Front Office Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time to share feedback on your recent stays with us via TripAdvisor. We appreciate your time and input on our property layout and amenities and we will use your comments into consideration. I am thrilled that you loved our location however I apologize for it taking a while for you to get into your room.... More

Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
11 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night at Hilton Back Bay, quite basic hotel but location is great. Comfortable bed, clean room with great coffee machine in the room. Within 10-15mins walking distance to city centre and Boston Public Garden. Not too bad for single business traveller.

Was this review helpful? Yes
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

I'm happy to hear that you enjoyed your stay here at the Hilton Boston Back Bay and the convenience our location afforded you. Providing positive and memorable experiences for our guests is the reason for our success along with our excellent location. We are absolutely thrilled you took the time and effort to share your experience at our property with... More

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Additional Information about Hilton Boston Back Bay

Address: 40 Dalton St, Boston, MA 02115-3123
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Boston Back Bay 3.5*
Number of rooms: 385
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Also Known As:
Hilton Boston Back Bay Hotel Boston
Hilton Hotel Boston
Boston Hilton

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