Lovely Hotel, well situated for sightseeing. Only negative comment is that the reception desk is very high and as my husband and I are both short in height, this was very inconvenient and made it difficult to have a private conversation with reception staff. I would expect people in wheel chairs to have the same problem. Saying that, staff very... More

The Hilton at Back Bay Boston, MA is a fine hotel. It is intimate. and relatively quiet. The hotel staff is responsive and helpfull. My room was large, the furnishings are standard for a commercial hotel. The accommodations were clean, the bed was comfortable. My one quibble is that room service breafast is expensive with additional fees and taxes which... More

The Hilton Boston Back Bay is a comfortable hotel in most ways. I enjoyed the pool in the mornings and found the location very convenient to the Hynes Conference Center (it's through the Sheraton, next door). The service was excellent in every way. My complaint is that the rooms have no shielding from the hall noises (the elevators and the... More

We visit Boston several times a year visiting our daughter. First the positives: comfortable rooms and great beds. Its nice to have a small refrigerator in the room. The location is in Back Bay and an easy walk a multitude of schools and attactions in the area. Cons: Staff are friendly, but check in could have been better with no... More

In town for a quick business trip, we found everything we needed at the Hilton. I had a very spacious and quiet corner room, the staff were super-friendly and helpful with directions, and we were able to do everything we needed within a block or two of the hotel. For breakfast, the doorman recommended an excellent diner a three-minute walk... More

I stayed here for one night and I thought it was an awesome hotel. The beds were super comfortable, the rooms were really nice, and the lobby was great... it even has its own Starbucks inside the lobby. They also have a pool for guests, which is a plus in the city! The location is great too; you can easily... More

The hotel was extremely accommodating letting me have a late check out and helping with a shipment I received during my stay. They were so friendly and attentive, everyone I met had a smile and were more than willing to help with anything I needed. The location was great. I was there for business so it was a perfect location... More

I am a frequent Hilton customer and I need to say I was expecting much more from a category 7. The location is great, staff is helpful, but the hotel looks and feels a bit old. Rooms are ok, but small for the price (executive room at 400$), vs. standards. Breakfast is good but limited choice. Didn't have the time... More

A good location for Boylston Street and Newbury Street. A 20 min walk to Boston common and downtown. If you don'nt want to walk ( which is a nice walk down Newbury street which takes you to the common, as does Boylston street ) a sudway station is a coulpe of mins away. Comfortable clean rooms, friendly staff.Coffee shop selling... More