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Hilton Boston Back Bay

3.5 of 5 40 Dalton St, Boston, MA 02115-3123
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Hilton Boston Back Bay
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Hilton Boston Back Bay
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1,666 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tokyo, Japan
1 review
5 of 5 stars Reviewed 2 days ago NEW

The location of this hotel is very good (near Prudential sta.). And the service is also good. There was Starbucks in the first floor. And you can get a taxi when you want. However, the cost is a little high.

Review collected in partnership with Hilton Hotels & Resorts

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Cerdanyola del Valles, Spain
Top Contributor
60 reviews 60 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The location is great, very close to the city center, near a shopping mall and many good restaurants are around. Rooms are big and comfortable, the bathroom is a little bit old but everything is clean. The only issue in my case is that the room was located near the elevators and I could hear them going up and down... More 

Was this review helpful? Yes 1
High Springs, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Everything was perfect. Front desk staff was top notch. They all get perfect scores in my book. I was there for only 1 night but they were helpful and courteous. I had a package delivered to the hotel via FedEx at 10:00am after checking out at 9:00am and they were more than willing to hold it for me till I... More 

Review collected in partnership with Hilton Hotels & Resorts

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Northern Ireland, United Kingdom
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a great Hilton and in Boston we would consider staying no where else. This would generally be a rather expensive Hilton however Boston is an expensive city. It is ideally located to the prudential area, Fenway Park and most importantly the Cheesecake Factory and PF Changs is a 30 second walk away. We stayed here during the Deutsche... More 

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1 review
4 of 5 stars Reviewed 6 days ago NEW

The hotel functions well as you would expect from a major brand. What makes the difference is the quality of the service from the staff, which I found to be excellent. I would single out José and Gloria who serve breakfast with a smile and lightning fast efficiency.

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Fairport, New York
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Visited with my husband for the weekend. We had requested an upgrade to a superior room with panoramic view but it was not available at check-in. We had a panoramic view from the 18th floor which was nice. The room was spacious and the bed was comfortable. We did not have any issues with noise. My only compliant is the... More 

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time to post a positive review about your stay at the Hilton Boston Back Bay. We are glad you chose to stay with us for the weekend, as there are a great number of hotels to choose from in Boston. We are thrilled to hear you enjoyed your Panoramic Room but would like to apologize... More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Traveled up to Boston to visit Berklee with my wife and two daughters. We reserved an upgraded room with two double beds, and the room was unavailable when we got there. Instead, the staff gave us two adjacent rooms with the door between. It worked out perfectly. Nice view of the river and Cambridge. Things are a little expensive in... More 

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time to write such kind words about your stay at the Hilton Boston Back Bay. We are pleased to hear the staff was able to accommodate all of your needs during your visit to Berklee College of Music. They will be pleased to hear they lived through their Hilton Values. Your business and loyalty is... More 

San Diego, CA, United States
1 review
5 of 5 stars Reviewed 1 week ago

Staff were excellent. Accomendations did not disappoint. Close to all, with everything you need in the hotel (fitness center, restaurant, bar, snacks). The only thing I noticed was the channels on the TV were extremely limited.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for leaving us such an approving review of your experience at the Hilton Boston Back Bay. We are glad that you enjoyed your stay as well as our staff and amenities throughout the hotel. On a different note, we would like to apologize for the lack of channels during your stay here. However, we are currently looking into... More 

washington, dc
Top Contributor
128 reviews 128 reviews
59 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Spent a couple of nights here with my husband in a standard King room on the 19th floor. The hotel is consistent with the Hilton brand and meets my expectations of a Hilton in terms of amenities and service: room was very clean, serviced promptly each day, and was comfortable; bed and bedding very very comfortable, except pillows which were... More 

Was this review helpful? Yes 2
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

We are thrilled to hear that you enjoyed your stay here at the Hilton Boston Back Bay and the convenience our location afforded you. We greatly appreciate such high praise as well as your choice to stay at our hotel. We would like to apologize for the elevator noise that arose during your stay. It is most unfortunate that those... More 

Denver, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Josh and Benjamin went out of their way to book me into a panoramic room on the 21st floor. The view was absolutely amazing. Benjamin followed up with a phone call minutes after I got to my room to ask what I thought of the view. The personal touch sets this hotel apart from many others I've stayed at. Will... More 

Was this review helpful? Yes 2
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time to commend our team members for providing you with excellent guest service. We are delighted that your recent stay at the Back Bay Hilton was one that exceeded your expectations and will be sure to commend Josh and Benjamin for their efforts. Benjamin will be happy to hear that he lived our Hilton Values... More 

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Additional Information about Hilton Boston Back Bay

Address: 40 Dalton St, Boston, MA 02115-3123
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Boston Back Bay 3.5*
Number of rooms: 385
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Also Known As:
Hilton Boston Back Bay Hotel Boston
Hilton Hotel Boston
Boston Hilton
Hotel Style:
#43 Business Hotel in Boston
#44 Family Hotel in Boston
#45 Romantic Hotel in Boston

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