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All 77 Boston hotels

Hilton Boston Back Bay

3.5 of 5 Hotel   |   40 Dalton Street, Boston, MA 02115-3123
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79%
Ranked #47 of 77 hotels in Boston
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
Spankytoes New York City, New York
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1,218 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Top Contributor
53 reviews 53 reviews
53 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is in a great location in Boston close to a myriad of shopping, eateries and pubs. About a 10 minute walk from the Boston Back Bay Amtrak station. It’s about a 15 minute walk to Fenway Park as well. For the most part, the staff is great. They were very helpful with requests and suggestions. However, I’d nitpick... More

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New York City, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I recently stayed for one night for a business meeting. The hotel is close to the Back Bay Amtrak Station and was thus easily accessible. The front desk was very friendly and helpful, and the room was clean and well-appointed. Would definitely recommend to others.

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Madison, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

The hotel was clean and comfy and staff was amazing, friendly, helpful. The conference portion of the stay was way less than expected by me and my co-workers. The selections for breakfast and snacks were ridiculous for the amount of money paid to attend the seminars. There was nothing healthy and lunch wasn't provided. Would stay there, but will never... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you very much for taking the time to post a review of your experience at the Back Bay Hilton. I appreciate you taking the time to compliment our staff for their dedication to our guests! I am fortunate to have a great team that focuses on taking care of our guests, and I thank you for noting it! I... More

Edinburgh
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for 12 nights, so selected the Superior Corner room with a mini refrigerator and microwave so we could have some in room snacks/breakfast. We had a few problems but didn't let them spoil our stay. Problem 1 Corner room didn't have a microwave (or any space for one) Problem 2 only 1 bathrobe supplied (front desk sorted this out... More

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

We sincerely appreciate your generous comments about our staff who strive every day to create memorable experiences for our guests. The detailed feedback and comments you have provided are also greatly appreciated, please feel free during your next stay to mention issues directly to the staff whilst you're here. If you feel as though something isn't living up to your... More

Belleville, NJ, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel is clean and well maintained. Ventilation in rooms only works for heat in winter, AC in summer, so rooms get stuffy. Can't just have the fan going. Breakfast is either in the restaurant $$ or at the lobby cafe which doesn't have fresh goods. Staff is helpful and very nice.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

We are thrilled to hear that the Hilton Boston Back Bay lived up to your expectations on your recent business trip to Boston. We sincerely appreciate your feedback and look forward to your next trip, during which we hope to exceed your expectations! More

Louisville, Kentucky
Top Contributor
50 reviews 50 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean and quiet hotel. Decent rooms with nice linens. The front desk staff were very helpful. The pool is ok, but the gym is above average. Easy walk to the nearby shops and restaurants. The rooms are quiet and bust transportation is easy.

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time to post a detailed account of your experience! I am happy that you enjoyed your stay and took advantage of our excellent gym! We look forward to welcoming you back to Boston again soon! More

Encinitas, CA
Top Contributor
52 reviews 52 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent 4 nights here doe a conference and the location was perfect. One block from. Boys ton and the Prudential center and less than a block to the T. Room was very comfortable and even though it was full, I never heard anyone in the hall. Employees at the front desk were extremely friendly and helpful. Will definitely stay here... More

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you very much for taking the time to post a review of your experience at the Back Bay Hilton. I appreciate you taking the time to compliment the team and, in particular, our Front Desk Team. I am fortunate to have a great team that focuses on taking care of our guests, and I thank you for noting it!... More

Salt Lake City, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The Hilton Back bay hotel in Boston sucks, the rooms are poorly designed, the air/heating system sucks. The bathrooms sucks and are so small you can hardly move the door blocks the shower/tub, and the toilet placement while the door is open make it impossible to get into the shower.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were unhappy with guest room. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve... More

Hamilton, Bermuda
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is central for walking to lots of restaurants. The train station is within walking distance. We had a corner room with a view of the Charles River in the background. It was easy to take taxis to the Brigham & Womens hospital which was a short drive. We had free breakfast every day which was very basic.

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time to post a detailed account of your experience! I am happy that you enjoyed your stay and took advantage of our convenient location! We look forward to welcoming you back to Boston again soon! More

Boston, Massachusetts
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean and quiet hotel. Decent rooms with nice linens. The front desk staff were very helpful. The pool is a bit charmless, but the gym is above average. Easy walk to the nearby shops and restaurants. Breakfast buffet in the hotel was underwhelming and expensive, but the staff was excellent.

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HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

I am thrilled to hear that you enjoyed your room and that our staff took such great care of you! I am glad you were able to take advantage of our convenient location as well! We do offer many breakfast packages within our hotel that will help cut the cost of breakfast for the next time you stay with us!... More

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Additional Information about Hilton Boston Back Bay

Also Known As:
Hilton Boston Back Bay Hotel Boston
Hilton Hotel Boston
Hilton Boston
Boston Hilton
Hilton Boston Back Bay Hotel
Address: 40 Dalton Street, Boston, MA 02115-3123
Phone Number:
Location: United States > Massachusetts > Boston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#37 Business Hotel in Boston
#41 Family Hotel in Boston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Boston Back Bay 3.5*
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