Had a great experience at this hotel. The room was clean and quiet. The location was excellent. Very close to public transportation, trolly stops, sites and attractions all within walking distance. more

We arrived at the hotel at check in time (3PM) and was greeted at the door by the bell man. He was very polite and helped us with our bags to our room. Our room was great.. We had 2 rooms side by side.. The beds were to die for, nothing but comfortable.. We had room service in the morning,... more

Very understaffed and eating there made us sick, sometimes the front desk was unattended for up to ten minutes....I thought a hotel was opne 24 hours. Also,,,we became ill after eating at the restaraunt. Then we had to wait 45 minutes for security(apparently only one security person works each shift we were told) to do a food poisoning report. more

We stayed here at the beginning of October and were pleased with our choice. It's close to subway stations, Prudential Centre, shops and restaurants and is well located to walk down Newbury & Boylston Street to the Public Gardens & Boston Common. You can also take a trolley tour which picks up outside the hotel. The hotel had everything we... more

In an area where there is plento of choice this hotel kept coming up on my list and seemed a reasoanble balance of price and location. I was happy with my choice, others i considered I found on my walks and were less better positioned i felt. 2 Night stay here in a room near the elevavtor and Ice machine,... more

We arrived at this hotel from the UK for two nights as part of a longer tour and were delighted with the room and the location. The room was great, beds comfy and clean and the bathroom was nice. There is a shopping center opposite to get breakfast or you can eat at the hotel. The bar is very expensive... more

We loved this Hotel. The location was great, short walk to Fenway and parking garage attached to the hotel. The staff was efficient and very nice. The view from the room was well worth the money and the room itself was very clean and the bed was super comfortable. Go Red Sox! more

The Hilton Back Bay in Boston is well located for whatever you want to do in Boston. Within steps of the "T" station, one can reach the Harbor, Boston Commons, Universities and the Freedom Trail easily. The hotel is clean and well appointed. The elevator shaft tends to be noisy, so choose a room away from the elevator if possible... more

I booked my room online at a discounted rate and was so pleased! I had a corner room which was absolutely beautiful and well appointed. The staff was very friendly, and the location was great for shopping and visiting the BU medical campus. I walked everywhere. I'd love to stay here again. more