We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Boston Back Bay

3.5 of 5 40 Dalton St, Boston, MA 02115-3123
Hotel deals
Hotel website
Special Offer
Back Bay Parking Package
#46 of 77 Hotels in Boston
1,452 Reviews 4 of 5 stars
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton Boston Back Bay
Professional photos View all
Browse nearby
Hilton Boston Back Bay
Write a Review

1,452 reviews from our community

Traveler rating
    488
    640
    229
    74
    21
See reviews for
363
392
108
375
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (257)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (1452)
  • Mar-May only
    (320)
  • Jun-Aug only
    (504)
  • Sep-Nov only
    (382)
  • Dec-Feb only
    (246)
All months
Kfar Saba, Israel
Contributor
20 reviews 20 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Hilton hotels are usually located at locations of interest. This specific hotel is just opposite the congress center and near Copley square with its important historic sites. Shopping centers are nearby. The hotel is undergoing some renovations and an effort is made to keep this away from guests. It isn't a chip hotel but it is a good value for... More

Was this review helpful? Yes 1
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

We are thrilled to hear that you enjoyed your stay here at the Hilton Boston Back Bay and the convenience our location afforded you. Providing positive and memorable experiences for our guests is the reason for our success along with our excellent location. We are absolutely thrilled you took the time and effort to share your experience at our property... More

Pleasant Lake, Michigan
1 review
5 of 5 stars Reviewed 3 days ago NEW

I was in town for a conference. Excellent location. Walking distance to Hynes Convention Center as well as Prudential Center and Copley Square for shopping. Clean hotel. Friendly staff. Stop and see Paul Williams in the lobby bar for a friendly conversation and excellent martini. Love Boston!

Was this review helpful? Yes 1
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you very much for taking the time to post a review of your experience at the Back Bay Hilton. I appreciate you taking the time to compliment the team and, in particular, Paul for his dedication to our guests. I am fortunate to have a great team that focuses on taking care of our guests, and I thank you... More

Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Paul Williams was an excellent bar tender. He was very personable and friendly. Sorry we waited until our last day to visit the bar area! His mudslide martini was delicious! Stop by and see him on your visit!

Was this review helpful? Yes
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

On behalf of my team, thank you very much for your very gracious review. We will print and post on our Team Member bulletin board so everyone can read your kind comments regarding Paul. I consider myself very fortunate to work with a bunch of true professionals. Warm Regards, Dominique Marty More

Victoria, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good hotel. Efficient staff. Great location in downtown Boston. Lots to see and do close to the hotel. Only criticism is the internet access. If you are on a business trip, considering one has to pay for this access, it was frustrating and disappointing. Tried to resolve it with the tech guys, but eventually was told that hotels have bad... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time and effort to write a review on your recent stay with us. I would like to apologize for the connection to our Wi-Fi. We have excellent coverage of our complimentary Wi-Fi located throughout our lobby, Starbucks, and restaurant, Forty Dalton. We're also in the process of upgrading our connections in our rooms. Your business... More

Dallas, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My mother, age 84 and I, age 62, stayed here for several days in early July 2014. Our favorite feature was that we could get on the Old Towne Trolley right outside the hotel door, with a ticket that allowed 2 days of riding. We could get on and off the trolley any time we wanted to visit one of... More

Was this review helpful? Yes
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

We are thrilled to hear that you and your mother enjoyed your stay here at the Hilton Boston Back Bay and the convenience our location afforded you. Providing positive and memorable experiences for our guests is the reason for our success along with our excellent location. We are absolutely thrilled you took the time and effort to share your Trolley... More

Atlanta, Georgia
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We visited with our twin infants for two nights while on vacation. Being Hilton Diamond members we have visited Hilton's all over the world. This one is in a great location, the staff is friendly and helpful and the lounge and restaurant are great. We had called ahead to reserve sleeping accommodations for our twins and were assured they would... More

Was this review helpful? Yes
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

We would first like to thank you for taking the time to review your stay at the Hilton Boston Back Bay. We always appreciate guest feedback and continuously take comments into consideration as we strive to improve our guest service experience. Secondly, we would like to apologize for your issues regarding our Cribs. This review has not only brought attention... More

Austin, Texas
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel annually for the past five years, and I will keep going back. As a Diamond member, their service is excellent. The lounge is finally completed, and the same employee (Jasoda) might be the warmest and kindest customer service person I have met in years. She goes above and beyond to ensure our experience is... More

Was this review helpful? Yes
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Jasoda will be thrilled to read such an amazing review about her service. Thank you very much for taking the time to post such great compliments about our staff as well as our Hilton Back Bay!We enjoy your business and look forward to continue building on the trust and loyalty we have with you. Warm Regards, Dominique Marty More

new york
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

stayed for a night as it was my sons move-in day at berklee college front desk was helpful with an early check-in. on site parking was a plus and probable cheaper than across the street. room was clean and comfortable with 2 full beds.(wish they had 2 queens like the Hampton inns) did not eat in restaurant but did get... More

Was this review helpful? Yes
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

I am delighted that your recent stay at the Back Bay Hilton was one that exceeded your expectations. Your many wonderful compliments of the hotel are sincerely appreciated and I am thrilled that you experienced true Hilton Hospitality with our Staff! Everyone at the Hilton Boston Back Bay look forward to welcoming you back for the 4 years that your... More

Cincinnati, Ohio
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Great location, but not thrilled with the room. Very small room, but nice view. Bellman was amazing and recommended restaurant for lunch. Great choice, we went because room was not ready. I pre-ordered items for the room and nothing that I asked for was there. I was disappointed with this stay.

Was this review helpful? Yes
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time to review your stay at the Hilton Boston Back Bay. We always appreciate guest feedback and continuously take comments into consideration as we strive to improve our guest service experience. We're thrilled that our Bellmen treated you well. It is important that we accommodate all your needs and would love for you to stay... More

United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We stayed two nights at this hotel. It was a very good experience and I would definitely stay here again. A modern and clean hotel, within walking distance to the main shopping and restaurants in Boston. Close walking distance to Fenway Park for the Red Sox. Our twin room was large and comfortable. The breakfast the next day was very... More

Was this review helpful? Yes
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for sharing such kind words about your stay at our hotel. We greatly appreciate such high praise for our Fitness Gym, and Pool. We are looking forward to your next visit when we will have the opportunity to build on the trust and loyalty that we have with you. Warm Regards, Dominique Marty More

Do you own or manage Hilton Boston Back Bay?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hilton Boston Back Bay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Boston Back Bay

Address: 40 Dalton St, Boston, MA 02115-3123
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Boston Back Bay 3.5*
Number of rooms: 385
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Travelocity, Cheap Tickets, Tingo, Priceline, Otel, getaroom.com, Odigeo, TripOnline SA and Agoda so you can book your Hilton Boston Back Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Boston Back Bay Hotel Boston
Hilton Hotel Boston
Boston Hilton

480 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (215)
Viewed
Room/suite (68)
Viewed
Bathroom (21)
Viewed
View from room (30)
Viewed
Hotel & grounds (20)
Viewed
Dining (1)
Viewed
0:23
Videos (1)
Viewed
Pool/beach area (6)
Viewed
Other (68)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (217)
Viewed
Amenities (56)
Viewed
Jacuzzi (8)
Viewed
Pool (28)
Viewed
Restaurants and Bars (22)
Viewed
Standard Room (70)
Viewed
The Hotel (33)

Management photos: Courtesy of the property manager

Viewed
All management photos (49)
Viewed
Room/suite (14)
Viewed
View from room (1)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (3)
Viewed
Dining (4)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (10)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Hilton Boston Back Bay

Enlarge Map
Top-rated Attractions Nearby
Mapparium
Mapparium
Specialty Museums
Skywalk Observatory
Skywalk Observatory
Observation Decks/ Towers