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Hilton Boston Back Bay

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40 Dalton St, Boston, MA 02115-3123
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Back Bay Parking Package
1 room 1 adult
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Hilton Boston Back Bay
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2,191 Reviews from our TripAdvisor Community

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Atlanta, Georgia
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice place, great Diamond Lounge for good feeling about being a High end Customer. They do a nice job. Seemed a little short on staff but that could just be when I happened to be there. Staff is very nice and does a good job.

Helpful?
Thank PSBush
Dundalk, Ireland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

was a pleasure to stay in the hilton situated great for shopping during the day as the main shopping area is all in walking distance hotel itself was very clean and room was very spacious as there was 3 of us sharing and staff were all very helpful this was my 3rd time staying and wont be my last.

Helpful?
1 Thank John S
Boston, Massachusetts
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

During a recent visit to Boston my wife and I stayed at this property for the weekend and were extremely pleased with the accommodations. During the booking process it became evident this hotel was unique from the perspective of the types and shapes of the rooms. The building has a very unique (non-square/rectangular) design which lends itself to offering very... More 

Helpful?
1 Thank Tom W
Level Contributor
136 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

In my estimation this is a decent hotel but nothing to write home about. It's a tall hotel with a limited number of rooms per floor. The room size was a bit larger than average for a Boston hotel. Warning that there are rooms without desks. The food options on site are limited and their room service comes in boxes.... More 

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1 Thank Clayton C
Marshfield, Massachusetts
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

On a dark, windy wet winter evening the GPS literally manage to direct me to arrive at the front door of the Back Bay Hilton. It brought back memories of 20 + years for a business meeting. My first reaction was where do I park. The entrance to the car park the machine was not willing to me a ticket,... More 

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1 Thank Roy M
Washington DC, District of Columbia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I have often stayed in this hotel and like much about it, including the gym and pool, which are spacious, well-equipped and light-filled. The worst aspect of the hotel is that guests are not able to adjust the temperature in the room. To reduce stifling heat during a recent stay I had to call the front desk every day and... More 

Helpful?
1 Thank Ciao01
Philadelphia, Pa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

A nicely updated property. Close to everything in Back Bay, including T stops (subway). Friendly and helpful staff. Avoid the Starbucks within the hotel as it is more expensive and doesn't have all the selection of a normal Starbucks (2 are close by). Lines were lovely. Beds comfortable.

Helpful?
1 Thank keenekaty
Wichita Falls, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great hotel and excellent staff. Would recommend to anyone staying in the back bay area. The meeting room was nice and the staff took great care of us. We were able to stay on the property and have all our needs met.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Craig A
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

I waited in line for 10 minutes with no line because there was only one person, the manager Calvin, working a register instead of checking people in. After getting to my room, I called down to get an internet code and the phone rang and rang with no answer. I called down again and after 5 minutes the same manager... More 

Helpful?
1 Thank Isaiah H
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for your review. I am deeply disappointed to hear this about one of our Guest Agents. I assure you that I take guest feedback very seriously and that this will be addressed. Exceptional Guest service is the foundation of our brand promise and your feedback will help us improve. We do hope you will consider staying with us... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed in this hotel from Jan 22th thru the 29th. I had a really good during my stay and the room with panoramic view was beautiful. Everyone working at the front desk was really helpful and went out of their way to help me. I'll definitely be returning if I come back to Boston.

Helpful?
1 Thank Marianolam
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for your review. I am so happy that you enjoyed your panoramic view of Boston! We look forward to welcoming you back in the future. Sincerely, Dominique Marty More 

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Staying in Back Bay

Neighborhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
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