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Eliot Hotel

4.0 of 5 370 Commonwealth Ave., Boston, MA 02215
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Eliot Hotel
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Eliot Hotel
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730 reviews from our community

Traveler rating
    423
    190
    65
    29
    23
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219
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114
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Akron, Ohio
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars NEW

We decided to try this hotel due to it's location. it is in the Back Bay area of Boston, and just steps away from wonderful shopping and restaurants on Newbury Street. It is a lovely hotel, that is very nicely decorated. The staff is very friendly service is impeccable. Ask for something, and it is at your door in minutes.... More 

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Tampa, FL
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This is a grand old hotel - even with the construction going on with its front entrance, this is a marvelous place to stay in Boston. You know you are not in Kansas (or any one of the other cookie-cutter new hotels) when you are handed not a plastic card but a very substantial brass key ring. The rooms are... More 

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Newburyport, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

I had an amazing time at this hotel! From check-in, room service, housekeeping to check-out, the entire process was seamless! We even had our dog stay with us and he enjoyed his stay! The room was beautiful-a mix of modern and classic for a regal look. I adored all of the historic pieces that are still there and functional-the elevators,... More 

Was this review helpful? Yes
Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank these guests for taking the time to review their stay. We certainly do aim to make things as seamless as possible and couldn’t be happier to know we have become these guests' home in Boston. We are indeed a pet-friendly hotel and pets are always welcome at no additional charge. We recognize that pets are truly... More 

Hartford, Connecticut
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived in Boston in the middle of a blizzard. Valet area was clear & the Eliot was ready for us. Wonderful suite with fantastic updated French decor. Unfortunately, the restaurant--Clio--was closed do to the storm, but the bar & sushimi restaurant were open. Couldn't have been happier with either!

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 2
Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to review his stay. The winter has certainly been challenging to everyone in Boston this year and we are so very much looking forward to the spring. I am delighted this guest couldn't be happier with our restaurant and bar. Our award-winning and innovative sashimi bar, Uni, offers the freshest... More 

Providence, Rhode Island
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Eliot Hotel is undoubtedly my favorite hotel to stay in within the Boston area. The staff is sure to meet any and all of your expectations and accommodate your reasonable needs. The T is a short walk from the hotel, and must-try restaurants are within walking distance. Whether its a family, business, or personal stay I'm sure it will... More 

Was this review helpful? Yes 2
Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to review his stay. Our staff couldn't be more delighted that we are his favorite hotel in Boston. Service is our top priority and we are thankful that it has been so kindly acknowledged. Our location, as this guest has pointed out, is truly remarkable in Boston's fashionable Back Bay... More 

Sonoma County
Contributor
11 reviews 11 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Eliot Hotel is the quintessential boutique type hotel. From the point that you arrive the staff knows your name. It feels like you are staying at your own apartment in the city. The doorman are legit and they know everything. They are not just ornaments to the front area, they are actually very helpful and they add to the... More 

Was this review helpful? Yes 2
Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to review his stay at the Eliot Hotel. Our staff works hard to ensure our guest's satisfaction and the staff members that have been mentioned are extremely gratified for the kind praise. As this guest has mentioned, our location on beautiful Commonwealth Avenue certainly does make one feel as if... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

The Eliot combines tireless service, exemplary style and elegance with a dedicated and efficient staff. I have long been acquainted with The Eliot and it is always a pleasure to stay with them. The rooms are quiet, well laid out, and comfortable. The beds are a sublime cocoon, and the desk staff often have what you ask for en route... More 

Was this review helpful? Yes
Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to write a review. His experience exemplifies what we consistently try to create for all of our guests. We couldn't be more delighted that this guest has found a home in Boston and look forward to welcoming him back again. More 

San Carlos, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a marvelous find! The Eliot is a real treasure. Absolutely everyone is delightful to speak wirh; they handle your every question and need or even whim promptly and politely. The room furnishings are so elegant yet comfortable it was hard to actually leave. And their scrambled eggs are the best I have ever eaten. Be sure to have a... More 

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Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to write a review. Our entire staff is very gratified that we were able to provide this guest with such a wonderful stay. The suites are, indeed, quite beautiful. The owner works hand in hand with a well-known architect, hand selecting the modern design elements in order to provide a... More 

New Bedford, Massachusetts
1 review
5 of 5 stars Reviewed 4 weeks ago

This was a one night stay at the Eliot and from our first impression on arrival we were greeted courteously from the doorman to the desk clerk and the maid as well as the wait staff.. The service was impeccable. The suites were beautifully decorated and the beds were very comfortable. I would recommend it highly. Marilyn & Chuck

Was this review helpful? Yes
Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I want to thank this guest for her kind review. We take pride in the service we provide and are thrilled that it is so evident. We use a well known brand's 5-Diamond pillow top mattresses that offer an extraordinary comfortable night's sleep. I am delighted that this guest's stay was so satisfying! More 

McLean, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed two nights in the worst possible week Boston experienced with snow.....and I have to recommend this hotel to all who travel in Boston.....the service is second to none....long time not had such a dedicated and friendly team, from the door personnel to the check in desk, and the cleaning crew.....! A+++ service.... Will come back next time I... More 

Was this review helpful? Yes
Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to review his stay at the Eliot Hotel. Our entire staff extends a heartfelt thank you for his kind praise. Service is our number one priority and the blizzard we endured was challenging, but the good nature of our guests and staff certainly made everything tolerable. We look forward to... More 

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Additional Information about Eliot Hotel

Address: 370 Commonwealth Ave., Boston, MA 02215
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Eliot Hotel 4*
Number of rooms: 95
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Also Known As:
Eliot Hotel Boston
Eliot Suite Hotel
Hotel Style:
#7 Family Hotel in Boston
#12 Luxury Hotel in Boston
#18 Business Hotel in Boston
#21 Romantic Hotel in Boston

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