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Eliot Hotel

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370 Commonwealth Ave., Boston, MA 02215
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Eliot Hotel
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Eliot Hotel
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755 reviews from our community

Traveler rating
    440
    197
    65
    30
    23
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225
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

The location is perfect for going anywhere in Boston. The service at the hotel is excellent, the rooms are spacious and very comfortable. All the workers are happy and smiling and not only opening the doors for you but even pushing the buttons on the elevator. This is the hotel I will stay at for all my future stays in... More 

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Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to review his stay. Our entire staff is delighted that he so highly regards our staff and accommodations. Our mission is to make guests' stay as comfortable and convenient as possible which includes calling the elevator whenever possible. Our two beautiful 1920's Otis elevators have a lot of character. Originally,... More 

Martha's Vineyard, Massachusetts
1 review
5 of 5 stars Reviewed 3 days ago NEW

We booked this hotel thru an app to have a place to stay patriots day weekend which was not easy to find or cheap but we wanted to see friends so paid more than usual for our budget. Money well spent! I loved this hotel. service by phone before and then during our stay was excellent. Very accomodating , no... More 

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Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to review her stay and couldn't be more gratified to know that we were able to create a truly exceptional experience. Our staff is really the most important part of our entire hotel, all committed to ensuring each guests' needs are expertly met. This guest has also identified one of... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The Eliot is the epitome of luxury hotels in Boston. Friendly, polite, and courteous staff. Suites are luxurious and spacious. In addition the location is in the center of all Boston has to offer. I highly recommended a stay at the Elio

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Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to review their stay and for their kind words about our accommodations and staff. Our staff is always excited to welcome new or repeat guests alike and to be able to assist in any way in order to create an exceptional hotel experience. Being close to many of Boston's most... More 

1 review
5 of 5 stars Reviewed 1 week ago

A group of us sent our wives to Boston for the weekend. They stayed at the Eliot and were very pleased with their stay. They set up some surprises ahead of time and they loved the suite accommodations. They appreciated the proximity to Newbury Street as well. Would definitely recommend.

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Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to review the Spring weekend getaway for his wife and her friends. Knowing that staying at the Eliot Hotel made their weekend a success makes our entire staff delighted. Our prized location certainly puts all of the resources Boston has to offer at our doorstep. It would be our pleasure... More 

Garden City, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

The service was great. I have been to many hotels in the area and the Eliot is by far the most enjoyable. Great location, easy access to many things. The service form the door man to the valet parking were perfect. The room was beautifully done and especially enjoy the marble bathrooms.

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Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to review his stay. It gives us great satisfaction to be singled out as the property that was able to create the most enjoyable stay for him. We try hard to create great experiences and when we succeed it is very gratifying. The bathrooms are, indeed, beautiful. The Italian white... More 

Boston, Massachusetts
Contributor
17 reviews 17 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at this hotel this winter on a whim- we live in the Boston suburbs and were going a little stir crazy with the weather. This hotel was the perfect respite! Location wise, it is in back bay with great walks ( down Comm Ave and the Newbury Street shops ) right out your door. Thiis... More 

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Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to review her stay as well as for her very kind comments about our accommodations, service, staff and restaurant. When everything comes together creating a special experience we know we have succeeded! Our suites have private pantries that come equipped with K-cup coffeemakers, and guests staying in rooms may request... More 

Louisville, Kentucky
1 review
5 of 5 stars Reviewed 1 week ago

My family enjoyed our 2 nights at the Eliot Hotel. The room was larger than we excepted and very nice. The service was amazing! The staff paid attention to our every need -- from recommending great restaurants to helping us get connected to the wifi. We were greeted every time we entered the building. We will return!

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Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for choosing to stay at the Eliot Hotel and for taking the time to write a review. Its always gratifying to know we have been successful in providing the type of service that makes staying at our hotel a truly exceptional experience. I hope we have the opportunity to welcome this guest back again. More 

Brisbane, Australia
Contributor
16 reviews 16 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is promoted as a "deluxe" Hotel, the room we are in is not deluxe, it has a view from the window out to an alleyway, full of rubbish. The room is small, bathroom is quite large, with marble vanity & shower. The hand held shower rose doesn't work. Coffee & tea making facilities weren't in room, we had... More 

Was this review helpful? Yes 1
Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I would like to thank this guest for taking the time to review her stay. It is certainly very disappointing when expectations are not realized and I extend my deepest regret that this was the case for this guest. It is understandable as well, based on her experience, that she would think our elegant entrance and welcoming doorman give "the... More 

Ringwood, New Jersey
Top Contributor
67 reviews 67 reviews
16 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited our son who attends Boston University, for Easter. We chose this hotel because of its location and good reviews. Our visit was fabulous. It is very close to my son's dorm so that was a huge plus. It was also close to Newberry Street and the Prudential Center. Our room had 2 full beds, a sitting area, a... More 

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Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to review her stay and for her very kind comments about our accommodations and service. It is gratifying to know we were able to make this guest's stay such a positive experience and we are delighted that she has already made reservations for her return and can be assured we... More 

Pasadena
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Eliot is a step back in time to a more genteel era, when service meant service and rooms were immaculate. It's a boutique hotel on the corner of Commonwealth and Massachusetts, making Boston Common and the Harvard campus across the Charles river both within a brisk walk. Of course, taxis are instantly available, and the airport is less than... More 

Was this review helpful? Yes 2
Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to review his stay. I also wish to express my gratitude for his kind comments about the hotel's service, location and cleanliness. The hotel truly is a gem. With 95 rooms spread over 9 floors, there is a definite sense of privacy and intimacy. Many guests have stated that coming... More 

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