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Eliot Hotel

#19 of 78 Hotels in Boston
Certificate of Excellence
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370 Commonwealth Ave., Boston, MA 02215
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Complimentary Breakfast
Best prices for: 1 room 1 guest
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Eliot Hotel
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Eliot Hotel
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762 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Vegas, Nevada
1 review
4 of 5 stars Reviewed yesterday NEW

This hotel felt like a home away from home. Everything from the employees, to the lobby, to the room made me feel so relaxed and comfortable. I visited Boston for my birthday and this hotel was the perfect location to so many hot spots! The staff was truly wonderful. The doorperson, Kevin, frequently checked in with me to see if... More 

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Baltimore, Maryland
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This little hotel is a little charmer in the center of bustling Boston. The rooms are not large but very classy. The hotel somehow manages to leave you with the sense of go back a century while at the same time providing all of the modern amenities. Breakfast was a class act -- expensive but yummy and the service was... More 

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Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to review her stay and am delighted that she so highly recommends our hotel. Her insights about the blending of historic charm and modern amenities is what makes the Eliot Hotel exemplify much of what is, generally, so attractive about Boston architecturally. We do offer complimentary wifi and I wish... More 

San Francisco
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I am conflicted. On the plus side—and there are many—The Eliot is a great European boutique hotel. Location, room conditions, cleanliness, value, all top notch. The lower marks concern only the front desk experience. all the other staff is amazingly great great. But the front desk was out of a tragic comedy. My family and I had multiple rooms and... More 

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Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to review his stay, and in spite of the issues he experienced, being generous enough to award us 3.5 stars. We try hard to provide superlative accommodations and service as our primary mission is to create an exceptional experience for all of our guests focused on personalized service. While it... More 

Bend, Oregon
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a very pleasant stay at the Eliot. My husband and I were upgraded to a suite and it was lovely...nicely furnished and very clean. Commonwealth Blvd. was magnificent with the trees in bloom. The service could not have been better. A special thanks to Manuel the doorman who is extremely professional and helpful. Our room was on the... More 

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Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to review her stay and for her kind praise about our accommodations and service. Manuel also sends his deep appreciation for acknowledging his helpfulness and professionalism. We are most fortunate to have such dedicated and service oriented staff! While it’s true we are not right on the Freedom Trail, our... More 

Atlanta, Georgia
Contributor
17 reviews 17 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I -- in our 70s -- enjoyed our second stay at the Eliot for four nights from Thursday May 7th 2015. Our suite (#905) was commodious, with entry hall, pantry, living room and separate bedroom with king bed. Service consistently excellent. Room service breakfast bountiful, prompt, and elegantly served. The only negative is that the bath lacked... More 

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Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank these guests for taking the time to review their stay and am delighted they have returned to our hotel. It is gratifying as well to receive such wonderful praise about our accommodations and service. This guest's suggestion about the lack of bathroom hooks is something we will certainly review, as our guests' comfort and convenience are... More 

Philadelphia, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I typicaly do not take the time to write reviews HOWEVER when something is so outstanding as the Eliot hotel in Boston I feel its only right. My Wife & I have a Student in College in Boston so we visit often. We tried numerous hotels at first several years ago & then stumbled over the Eliot Hotel. First. It... More 

Was this review helpful? Yes 1
Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to review his stay. We could not be more delighted that we have become his "go to hotel" and have become his home in Boston. His kind words about the hotel, location and staff are very much appreciated. We try hard to ensure our guests have a superlative experience and... More 

Montreal, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed at Eliot Hotel based on the excellent reviews of this place online. The hotel is a cute boutique hotel in a nice part of Boston. Unfortunately I came back one evening to find some expensive Chanel makeup missing from my makeup bag. I had kept valuables and my passport in the hotel locker but did not think I... More 

Was this review helpful? Yes 4
Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to review her stay at the Eliot Hotel. Of course it is very unfortunate that we were unable to satisfy this guest, but I wish to assure the Tripadvisor readership that we take any guest allegation of theft extremely seriously. As an upscale hotel with a very discerning clientele, it... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 4 weeks ago

The location is perfect for going anywhere in Boston. The service at the hotel is excellent, the rooms are spacious and very comfortable. All the workers are happy and smiling and not only opening the doors for you but even pushing the buttons on the elevator. This is the hotel I will stay at for all my future stays in... More 

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Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to review his stay. Our entire staff is delighted that he so highly regards our staff and accommodations. Our mission is to make guests' stay as comfortable and convenient as possible which includes calling the elevator whenever possible. Our two beautiful 1920's Otis elevators have a lot of character. Originally,... More 

Martha's Vineyard, Massachusetts
1 review
5 of 5 stars Reviewed 4 weeks ago

We booked this hotel thru an app to have a place to stay patriots day weekend which was not easy to find or cheap but we wanted to see friends so paid more than usual for our budget. Money well spent! I loved this hotel. service by phone before and then during our stay was excellent. Very accomodating , no... More 

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Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to review her stay and couldn't be more gratified to know that we were able to create a truly exceptional experience. Our staff is really the most important part of our entire hotel, all committed to ensuring each guests' needs are expertly met. This guest has also identified one of... More 

1 review
5 of 5 stars Reviewed April 16, 2015 via mobile

The Eliot is the epitome of luxury hotels in Boston. Friendly, polite, and courteous staff. Suites are luxurious and spacious. In addition the location is in the center of all Boston has to offer. I highly recommended a stay at the Elio

Was this review helpful? Yes
Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to review their stay and for their kind words about our accommodations and staff. Our staff is always excited to welcome new or repeat guests alike and to be able to assist in any way in order to create an exceptional hotel experience. Being close to many of Boston's most... More 

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