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Eliot Hotel

#16 of 82 Hotels in Boston
Certificate of Excellence
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370 Commonwealth Ave., Boston, MA 02215
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Eliot Hotel
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803 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

I cannot say enough wonderful things about the Hotel Eliot. The staff are simply amazing. They were kind, attentive and bent over backwards to ensure we enjoyed out stay. The front desk was warm and welcoming and so accommodating always saying hello and asking how we enjoyed our day or evening as we went by. The doormen were always the... More 

Was this review helpful? Yes 1
Vermont
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is small in a good way, not too crowded and pretty quiet. There was never more than one other guest at the lobby when we checked in or checked out, picked up keys, etc. The hotel has a lot of charm due to its age (about 90 years?) but is very elegant. The size of the bathroom tells... More 

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Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What can I say, that hasn't been said already. I have given the hotel 5 stars, although it isn't perfect, I still would give this hotel 5 stars. Such is the quality and luxuriance of the place. If you really want to be critical, I could say that parking anywhere near the hotel is a nightmare, I could say that... More 

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Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to review his stay and to thank him for his glowing review about being a guest at the Eliot Hotel. Our entire staff is thrilled to know we were able to create such a special and welcoming experience for him. I look forward to the opportunity of welcoming him back... More 

5 of 5 stars Reviewed 6 days ago NEW

We stayed for a couple of nights at the Eliot and were thrilled with the room and the service at the hotel. Our suite was enormous, comfortable, and very quiet, although located in the middle of the city. The Eliot employees were happy to assist us with anything we needed, be it ice or taxis, or just a place to... More 

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Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to review her stay and for her very kind recommendation of our hotel to others. It is true that our Luxury One-Bedroom suites are generously proportioned. The bedroom with adjoining living room comprises approximately 450sf. The suites provide for a very comfortable stay and although we are in the middle... More 

Manchester, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We thoroughly enjoyed our two stays of 5 days and 3 days thanks in large measure to the wonderful staff. Nothing was too much trouble and we were impressed by their genuine concern for our comfort and pleasure. We felt we had become members of the Eliot family. The Clio restaurant breakfasts were excellent as are the staff. For city-wise... More 

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Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank these guests for taking the time to review their stays at the Eliot Hotel. We couldn't be happier that their experience in Boston was such a positive one. We strive to offer the highest level of attentive personalized service and are always gratified when it makes such a favorable impression on our guests. The named employees... More 

5 of 5 stars Reviewed 1 week ago via mobile

Wonderful staff. Concierge gave us excellent recommendations for dining. Rooms were very spacious and clean. Would have enjoyed a coffee pot in room but there was a market a block away that served great coffee. Would definitely stay at the Elliot on our next trip to Boston.

Was this review helpful? Yes
Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this couple for taking the time to review their stay and am delighted they found our accommodations so spacious and comfortable. It is gratifying to know our concierge service met with approval as well. Our entire front desk staff members are actually all concierges, most being members of the Greater Boston Concierge Association. We believe that... More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This property is A+. Accommodations are second to none. Rooms are spectacular, staff is kind, friendly and helpful and restaurants and bar staffs top shelf. Not to mention conveniently located near all the best shopping and places to see. Highly recommend for a place to stay when visiting Boston.

Was this review helpful? Yes
Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to review his stay and for his very kind praise about our accommodations, location, restaurants and staff. It is particularly gratifying to receive such high accolades from repeat guests! We look forward to the opportunity to welcome prospective guests so they too can have an A+ hotel experience when visiting... More 

Grahamsville, New York
1 review
5 of 5 stars Reviewed 1 week ago

The hotel location is convenient to shopping and restaurants on Newberry Street. The Charles River is close by and walks along the Charles River are envigorating? Views from the rooms that face the Charles River reflect the comfortable residential quality of this hotel.

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Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to review her stay and am happy this guest has discovered just how wonderfully located and convenient the Eliot Hotel is. The parkland along the Charles River's bank, called the Esplanade, is only 2 blocks away. It provides a simply beautiful location to walk, run or bike, with glimpses of... More 

New Jersey
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a beautiful and very clean hotel which I am crazy about. We spent a very nice weekend here for our first trip to Boston. The staff was amazing. The next trip to Boston, which there will be because we had such a great time- I'm staying here without question. The neighborhood is a perfect location, close to the... More 

Was this review helpful? Yes 1
Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to review her stay. What can I say that this guest hasn't? I am thrilled that we have such an outspoken fan and am delighted to welcome her to our family of repeat guests. So many of our guests choose to return time and time again for the winning combination... More 

Scotland
Level Contributor
62 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Small hotel situated about a 20 minute walk from Boston centre. Lovely walk to city through a tree lined avenue and not far to the river either. Very handy for airport bus that stops at the convention centre - 10 minute walk. Small reception and we were given an upgrade to a nice suite. Never ate in hotel but they... More 

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Joseph P, Assistant General Manager at Eliot Hotel, responded to this review

I wish to thank this guest for taking the time to review his stay and very much appreciate his kind praise about the hotel. This guest has so descriptively identified one of our greatest assets, our location. Ideally situated in Boston's beautiful Back Bay, it is only a 20 minute walk to the Public Garden or Boston Common via stately... More 

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