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Copley Square Hotel

4.0 of 5 47 Huntington Avenue, Boston, MA 02116
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Certificate of Excellence 2014
Copley Square Hotel
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Copley Square Hotel
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979 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cherry Hill, New Jersey
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

I arrived very late at this hotel and left very early so unfortunately I can only comment on the staff, lobby and room. For starters, it makes a great impression the minute you walk in. Kudos to the bellhop and front desk staff for their gracious welcome. Lobby is beautiful. As far as the room, I must agree with the... More

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Redwood City, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I recommend this hotel as long as you are not claustrophobic. The Back Bay location is central, the staff was friendly/helpful and the bed was one of the best I've slept in. We stayed in a "Boutique Queen" room which was very small. You could not close the door to the bathroom without squeezing yourself into a corner and couldn't... More

Was this review helpful? Yes 1
New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Great Location! You can actually get to this hotel from the airport for less than $3.00. It takes about 30 minutes but it's better than $35.00 taxi/cab or car service. My mother and I stayed here and asked for double bed, none were available. My reservation requested double beds and we were there right at 3pm for check-in. The earliest... More

Was this review helpful? Yes 1
Amherst, New York
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

This is NOT a kid friendly hotel. Their website states they have roll-away beds that can be brought into a room for $25 but when we arrived with our 3 children they told us they were "too busy" and weren't going to deal with all that. Then they told us the room was too small for a roll away bed... More

Was this review helpful? Yes 3
Stephen C, General Manager at Copley Square Hotel, responded to this review

Kerry C - Thank you for your review which allows us the opportunity to address your experience. While our team typically exceeds our guests expectations, it is evident we did not meet yours. We accept your feedback with regards to the manner in which your situation was handled, however we must strongly refute the fact that we are not family... More

Long Island, NY
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

What a great hotel! The staff was great...friendly and helpful. We were immediately upgraded to a very nice King room, without asking. Location of this hotel is prime. It's right near shopping...Newbury Street and Boylston Street. Plenty of restaurants are to be found there. Also, the tour of Boston on the Duck is 1/2 block from this hotel. Valet parking... More

Was this review helpful? Yes
Stephen C, General Manager at Copley Square Hotel, responded to this review

LongIsland_NYbilly - Thank you for your review of our hotel and for making mention of some of the key amenities at our property. Given our close proximity to the Back Bay train station, I hope you will consider us for all future visits from New York. Many thanks, Stephen Cullen More

Senior Contributor
28 reviews 28 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Copely Square Hotel one night on a business trip and was pleasantly surprised - it is an absolutely lovely older property, beautifully renovated and updated but maintaining a classic, old-world type of luxury that is in keeping with its historical setting and the beautiful surrounding area. Everyone on the staff was wonderful, from the car valet... More

Was this review helpful? Yes 1
Stephen C, General Manager at Copley Square Hotel, responded to this review

lc448 - Thank you for you glowing review of our hotel. It always nice to receive feedback from our valued business travelers. Kind regards, Stephen Cullen More

Terra Linda, California
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Had a deluxe king room on third floor facing Huntington. Room was so well insulated you didn't hear the traffic! Room on the small side but crammed with amenities. Bathroom will really only fit one person. Closet was good sized and three drawers available. Room did not get cleaned but they tidied up during turn down service; I'd recommend using... More

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Ashburnham, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here for one night as we has friends in from Ireland and wanted to show them Boston. Although a little expensive we really enjoyed our stay here. From the front desk staff to the valet staff all were friendly and welcoming. The room was bigger than I thought it would be and it felt luxurious. We had a... More

Was this review helpful? Yes
Stephen C, General Manager at Copley Square Hotel, responded to this review

Sharon F - Thank you for choosing the Copley Square Hotel while hosting your friends. We would hope that we will continue to be your hotel of choice. Rates fluctuate depending on seasonality and events within the city however we often have special offers available. Kind regards, Stephen Cullen More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There are many beautiful hotels in great locations in Boston. What sets Copley Place apart from the pack is exceptional customer service. On October 4th we had the pleasure of staying at this hotel; I wrote to the General Manager to commend on the exceptional customer service team, namely Erin Poders and Keith Loveless. Our time at the hotel did... More

Was this review helpful? Yes
Stephen C, General Manager at Copley Square Hotel, responded to this review

SacoCaroline - Thank you for your wonderful comments. I will certainly recognize Keith and Erin for their efforts as well as sharing our feedback with our team. Sincerely, Stephen Cullen More

Hoboken, New Jersey
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel was a surprise to me when I visited last week. I had picked the hotel for location, but I did not realize that convenience was only one of the elements I would experience here. I have stayed in many hotels and the service at this hotel is beyond excellent. From room service to dining in the restaurant, to... More

Was this review helpful? Yes
Stephen C, General Manager at Copley Square Hotel, responded to this review

Jeanne S - We are so pleased to read this review given our position as a boutique hotel. You have highlighted what we are so proud of with regards to our product, location, staff and service. We look forward to your return visit. Cordially, Stephen Cullen More

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Additional Information about Copley Square Hotel

Address: 47 Huntington Avenue, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston > Back Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Copley Square Hotel 4*
Number of rooms: 143
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Also Known As:
Hotel Copley Square
Copley Square Boston

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