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Copley Square Hotel

#31 of 77 Hotels in Boston
Certificate of Excellence
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47 Huntington Avenue, Boston, MA 02116
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Copley Square Hotel
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Copley Square Hotel
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1,041 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rhode Island
Top Contributor
53 reviews 53 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great accommodations and friendly helpful staff. The rooms are well appointed and the hotel is a perfect size without being crowded. The complimentary wine offered between 5pm and 6pm was a nice touch. The in & out valet parking was very convenient plan for 20 minutes from the time you call for it before it arrives. The location is excellent... More 

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New York City, New York
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay here was truly wonderful. It was clean and the location was good. The views fm the habor and the Charles River could not be beat! We loved being connected to the malls since it was very cold out when we were there. Breakfast was good but too expensive.

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Stephen C, General Manager at Copley Square Hotel, responded to this review

nycfamily1997 - Thank you for your review of the Copley Square. Hopefully we will be your hotel of choice for future visits to Boston. Cordially, Stephen Cullen More 

Newcastle, Australia
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful warm and friendly staff. We had a lovely week at the Copley Square Hotel in November 2014. Warm apple cider all day, coffee and tea in the mornings and wine tasting each evening in the foyer made it a haven to return to or arrive in each day. Cosy rooms with all the facilities needed and very helpful staff.... More 

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Stephen C, General Manager at Copley Square Hotel, responded to this review

Debbie B - What a wonderful review to receive. Thank you so much! Cordially, Stephen Cullen More 

Ireland
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location, just 2 mins to Copely Square, public library, Prudential Centre and Boylston St. Good shopping nearby plus a good selection of restaurants. Complimentary coffee and newspapers in the morning plus wine in the afternoon are nice touches. The room was a decent size and very clean. Minor annoyance when my room card was deactivated on a few occasions... More 

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Stephen C, General Manager at Copley Square Hotel, responded to this review

LollIreland - Thank you for your review. were glad you enjoyed your visit and hopefully will get to welcome you again soon. Sincerely, Stephen Cullen More 

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Our experience here was great. I could not have asked for a better experience. The staff was very friendly and helpful. They were very knowledgeable about the area and gave us some great recommendations for dinner and were very helpful with other things such as hailing cabs and where to catch the Logan Express back to the airport. We had... More 

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Stephen C, General Manager at Copley Square Hotel, responded to this review

heatherwhea - Thank you for writing this review. We believe our best asset is our team and we are very grateful for the positive comments you have shared about the service you experienced. Please come back and see us time and time again. Best regards, Stephen Cullen More 

Cairo, Egypt
Top Contributor
66 reviews 66 reviews
31 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Copley Square Hotel treats you like a patron, rather than just another number....like at the Westin, Marriott, and the rest. The staff were helpful and friendly - late checkout request was met with smiles and flexibility. The wine reception each evening a wonderful treat. The rooms are small like at all boutique hotels, including the bathrooms. No noise or... More 

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Stephen C, General Manager at Copley Square Hotel, responded to this review

jaredites1 - That you for your review. We are so pleased to read this as we are very proud of the service and amenities we offer our guests in comparison to the larger branded competition. We certainly believe that we offer a unique, welcoming experience. Warm regards, Stephen Cullen More 

Contributor
16 reviews 16 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

If visiting Boston I highly recommend this hotel for couples, it's a small hotel with loads of characters. The rooms are a good size, very clean and the beds are comfy! The staff are very friendly and provided a free upgrade as its our honeymoon! The reception is great also with free hotel chocolate during the say and free wine... More 

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Stephen C, General Manager at Copley Square Hotel, responded to this review

Paul T - Thank you for visiting out hotel and writing this review. We are pleased to see you enjoyed what our hotel has to offer. We are so pleased that we were able to provide a memorable experience for your honeymoon. Congratulations from us all at C2! Sincerely, Stephen Cullen More 

Salt Lake City, Utah
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The service and staff were absolutely phenomenal. Location and price are also great for a very lovely room. That being said, when I called down to get room service the gentlemen on the phone was completely rude and following that, was brash and unapologetic to the fact that two of the six main entrees on the menu wasn't available that... More 

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Stephen C, General Manager at Copley Square Hotel, responded to this review

tcl2026 - Thank you for your glowing review of our hotel and staff. We are dismayed at your feedback about your room service experience and would appreciate the opportunity to discuss it further. Please reach out to me directly at stephen.cullen@copleysquarehotel.com Hopefully we can connect soon. Kind regards, Stephen Cullen More 

Alexandria, Virginia
Top Contributor
74 reviews 74 reviews
43 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was hoping to get some R&R before taking the train back to DC the next day. I arrived at check in at 3PM and my room wasn't ready. I took a leisurely lunch and came back at 4:30PM. The room was still not ready, and they told me they would call me as soon as it was. At 6:30PM... More 

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Stephen C, General Manager at Copley Square Hotel, responded to this review

acswift, Thank you for your review. We accept your feedback and are glad that you were able to discuss it in further detail with our mgmt. team. We value every opinion and use the feedback we receive for our future improvement. We are looking forward to welcoming you back in the near future. Cordially, Stephen Cullen More 

Hyannis, Massachusetts
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

hotel staff are excellent and attend to every need. rooms in great shape and comfortable. hotel located central to everything. Prudential shopping center, Museum of Fine Arts, Newbury street all within 5 minute walk. Small hotel allows individual attention of the staff which was great.

Was this review helpful? Yes
Stephen C, General Manager at Copley Square Hotel, responded to this review

markc7928 - Thank you for writing this review... we are conveniently located to all the Back Bay has to offer... shopping, dining, entertainment etc. We are looking forward to welcoming you back soon. Cordially, Stephen Cullen More 

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