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Copley Square Hotel

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47 Huntington Avenue, Boston, MA 02116
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Copley Square Hotel
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1,089 Reviews from our TripAdvisor Community

Traveler rating
    556
    377
    111
    29
    16
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197
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
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New York City, New York
5 of 5 stars Reviewed 5 days ago NEW

Came for a weekend getaway with my boyfriend. The front desk was very inviting and quick to check us in. The hotel lobby was very clean and had a cute lobby refreshment setup for guests. Our room was lovely just the right size for my boyfriend and I. Housekeeping did a wonderful job cleaning and presenting the room prior to... More 

Was this review helpful? Yes
Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

Steps from the Back Bay train station, a very convenient location. Cool lobby and attached bar. Staff extremely welcoming and courteous. Very clean and spacious room. Found it on the Hotels Tonight app and would definitely come back again.

Was this review helpful? Yes
Boston, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Didn't help poor weather, but sadly disappointed. Door staff so welcoming. Cool reception though inside. Small room & asked for larger one but none available as full.? Where was these people? Hotel too dark & gloomy.little variety on menu & generally underwhelmed. Just a tired hotel ready for makeover. Sorry

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Richmond, Virginia
Level Contributor
95 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After we checked into the Copley Square Hotel, we evaluated the room. It was smallish, but I didn't expect anything better in a big city hotel, unless I'm prepared to pay top dollar for a more sizeable room. My philosophy is if the bed is comfortable (it was) and the shower is good (it was very good) and the place... More 

Was this review helpful? Yes
Ventura, California
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Like many of the other reviewers noted, the rooms are quite small; especially the bathroom. They are comfortable, but be prepared to dance around each other as you move around the room. I have nothing but the highest praise for the staff. They were very helpful and friendly. There was a daily wine tasting in the lobby that was nice... More 

Was this review helpful? Yes 2
South Windsor
Level Contributor
66 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Rooms are a bit small but very charming. Great staff. Over-all great experience. The neighborhood is close to historic and family oriented activities. Good food and shopping nearby. Easy to drive in the city.

Was this review helpful? Yes 1
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We loved our room. Frank was so great answering questions we had about the city and where to visit. The front desk helped us whenever we needed them. Room service was delicious and affordable. The hot water really is an issue. At 6am we had no hot water so our last morning there only one of us took a shower... More 

Was this review helpful? Yes 1
Stephen C, General Manager at Copley Square Hotel, responded to this review

Monet K - Thank your for your review. We apologize for the water issue you experienced. Could you please contact me at the hotel so we can discuss it further as no other issues were recorded. I would be grateful of your time. Cordially, Stephen Cullen More 

Waterloo, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

Great staff, room, although a bit small, nice decor and clean. We had a problem with a noisy air system and they tried to fix it with not much success, but it didn't bother us too much. Great breakfast package.

Was this review helpful? Yes
Stephen C, General Manager at Copley Square Hotel, responded to this review

deni_11 We are delighted you enjoyed your visit to our hotel and that you were pleased with the breakfast package we have available. Many thanks, Stephen Cullen More 

Barcelona, Spain
Level Contributor
40 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Pros: Location - it is right across Copley Square Mall, a few blocks from Prudential Center and two blocks from Newbury Street. Bath products - they use C&O Bigelow bath products which are great Free internet with decent speed Room size was adequate - not too big not too small Cozy hotel feel Good breakfast - the homemade granola and... More 

Was this review helpful? Yes 2
Stephen C, General Manager at Copley Square Hotel, responded to this review

angypsy - Thank your for staying with us and for writing this review. We appreciate your feedback and apologize that assistance was not offered to you with your luggage. We are ideally located in the Back Bay where our guests can enjoy shopping and dining easily. Please come again soon. Sincerely, Stephen Cullen More 

Vaxjo, Sweden
Level Contributor
85 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Copley Hotel has a nice atmosphere, almost old style, but still you can find all modern comforts there. The staff is particularly observant about client's need and desires, the rooms are extremely clean and the beds are among the best I have ever tried in a hotel. Staff at the concierge is very helpful and tries to anticipate guests' needs.... More 

Was this review helpful? Yes 1
Stephen C, General Manager at Copley Square Hotel, responded to this review

Svevanena - Thank your for choosing the Copley Square Hotel for your visit to Boston, we are grateful to your kind comments about our intuitive staff. Cordially, Stephen Cullen More 

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