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All 77 Boston hotels

Boston Park Plaza

4.0 of 5 Hotel   |   50 Park Plaza at Arlington Street, Boston, MA 02116
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Ranked #70 of 77 hotels in Boston
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4 of 5 stars reviewed yesterday
PattyP99 Upland, California
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3,576 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Upland, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I recently spent 12 days on a business trip to Boston and the Boston Park Plaza turned out to be a wonderful decision. The room was small but super clean and had everything I needed. The bed was comfortable and the wifi worked well most of the time. There are 8 restaurants on site (outside the building along the edge)... More

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Somerville, Massachusetts
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel location couldn't be more convenient for going out in the Back Bay. Check in was more difficult than it needed to be. I had booked two rooms and requested that they were next to each other months in advance, but there was no record that they were even booked under the same reservation. It took quite a while,... More

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JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

Dear lactosefree11, I apologize for your less than satisfactory visit with us. Our hotel has been in the business of creating memories for over 85 years, and it occupies the same footprint as it did when it was built in 1927. We do have varying size rooms in our hotel, and all the different size rooms are sold at various... More

Mesquite, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had been reading other reviews before my trip and was beginning to second guess my choice of the Boston Park Plaza. My husband even told me to try to change to a different hotel. I am glad that I did not. I arrived early, expecting to have to check my bags while I went sight-seeing until check in time.... More

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JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

Dear Vthompson410, Thank you for staying with us and sharing your review. I'm glad you had such a nice stay with us and appreciate you giving us a chance. It's great to hear that you enjoyed a good night's rest in our comfortable beds but I regret that your Wifi didn't work properly. Our IT Manager has been notified so... More

Atlantic Highlands, New Jersey
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Location of the hotel couldn't have been better for our purposes. We were a block away from the Boston Garden, two blocks from Boston Commons, within walking distance to Fenway, Freedom Trail, Bars and restaurants. The staff was very pleasant and helpful. There is some construction going on but it did not impede our visit at all. On a negative... More

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JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

Dear Hogan2014, Thank you for choosing our property for your most recent stay in the city. I am very pleased to hear that you enjoyed our central Boston location and that you enjoyed visiting so many of our historical sights, I'm also thrilled that you received great service from our associates. Apologies if you did not like our valet parking... More

Toronto
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed for 6 days with another another 3 couples (8 total) and the rooms were very clean and the front desk service staff were helpful and efficient. The elevators were brutal. At times it appeared that only 3 were in service and the lineups to get up and down were bad. We stayed on the 7th floor and took... More

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JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

Dear HungryTarHeel, Thank you for your feedback. I'm glad that you found your guestroom to be clean but apologize for the long wait for the elevators. We are looking into improving them! I also regret that you paid more for one of your cab rides. It sounds like you rode with an independent taxi company. Unfortunately, as they are independent... More

Berkeley, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

I booked this hotel for a conference at the Boston Convention Center. It's about 1.5 miles away, but I enjoyed the walk to unwind after the day of meetings. The hotel staff are friendly and helpful. I didn't spend much time in the hotel, but found the bed comfortable, the view quite nice, and the room quiet. The bathroom in... More

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JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

Dear Deborah, Thank you for your review. I am happy to note that you enjoyed our downtown Boston location and that you had a good night's rest in our comfortable beds. Hope you come back for another conference or just for pleasure! Yours in service, June McDougall More

Rochester, New York
Senior Contributor
47 reviews 47 reviews
5 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

I'll premise this by giving you some context. We had a party of 8 males between the ages of 21-28 who were in Boston to have a good time, thus we are very easy going about things and little would bother us. That being said we are all in the service industry and know what to expect about hotel stays/service.... More

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JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

Dear madtv261, Thank you very much for your incredibly detailed review. I am so pleased you and your travel companions enjoyed your stay and that our guest service agent was able to upgrade you to a suitable guestroom. I really hope we have another opportunity to cater to your lodging needs so that we can surpass your expectations again. Yours... More

1 review
4 of 5 stars Reviewed 1 week ago

We arrived at 10.30am not expecting a room to be available till mid afternoon. Check-in was superb. Lena handled everything for us in the most professional & friendly manner. She allocated a room straight away. Lena gets a perfect 10 from us. The room was spacious, clean and well presented. Big TV. Barroom a but on the small size however... More

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JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

Dear BarryPrice, Thank you for choosing our property for your most recent stay in the city. I am very pleased to hear that Lena was so helpful during your stay. I will certainly share your comments with her and the rest of my team. Thank you for staying with us. I hope you'll come back soon! Yours in service, June... More

Memphis, Tennessee
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel cannot be renovated quickly enough. Some rooms may be remodeled, but a significant number have not been. Room 1146 is extremely cold; I needed a space heater even in summer without the a/c. The bathrooms are terribly outdated and tiny--50s style. The service is quite good, but no match for the outdated physical structure. Even the lobby is... More

Was this review helpful? Yes 3
JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

Dear memphistraveller214, Thank you for your feedback. I regret that you didn't enjoy your stay with us. We are indeed in the midst of a renovation project and hope that you'll consider coming back in the future to see our many changes. Yours in service, June McDougall More

Toronto, Canada
1 review
4 of 5 stars Reviewed 1 week ago

After reading many reviews here, I was quite nervous about my upcoming stay however the worries were all for nothing. My boyfriend and I booked a room for two nights directly on the Park Plaza's website and our entire trip and experience was completely smooth and pleasant. We had a Queen bedroom and it was more than spacious enough for... More

Was this review helpful? Yes
JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

Dear Kathryn, We appreciate you taking the time to share your thoughts with us. I am pleased that your stay was problem free and that you enjoyed the accommodations. Thank you for staying with us and we hope to see you for many more visits. Yours in service, June McDougall More

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Additional Information about Boston Park Plaza

Address: 50 Park Plaza at Arlington Street, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Boston Park Plaza 4*
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Also Known As:
The Boston Park Plaza Hotel And Towers
Boston Park Plaza Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#34 Luxury Hotel in Boston
Hotel Class
Official Description (provided by the hotel)
Located in the heart of historic Back Bay, The Boston Park Plaza Hotel & Towers is located only 3 miles from Logan International Airport and only 200 yards from the nation’s first public parks, Boston Common & the Public Garden. The hotel is easily accessible to shopping along world renowned Newbury Street, Faneuil Hall Marketplace, the Theatre & Financial Districts and most historic landmarks. ... more   less 
Number of rooms
1054

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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