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Boston Park Plaza

3.5 of 5 50 Park Plaza at Arlington Street, Boston, MA 02116
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4,001 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hampton, New Hampshire
Top Contributor
54 reviews 54 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed yesterday NEW

Booked a petite double bed room for one night. Going to a concert at the Garden. The location is perfect for getting around Boston, in the heart, near the theater district, the Common, and gardens. Our room was petite and was adequate for one night. The hotel and rooms are definitely in need of an upgrade. Portable closet took up... More 

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Chesapeake, Virginia, United States
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

older hotel, small room, nice staff. We loved the pub nearby for food and fun. Also the Melting Pot and McCormick and Schmicks in the basement: McCormick's was "weird" as you had to pay for your late nite meal before you were served: distrustful, so will not EVER go back there! The French restaurant for al fresco dining one block... More 

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1 review
2 of 5 stars Reviewed yesterday NEW

My wife and I stayed one night, last night. We checked out this morning. The person at the desk confirmed that there were no additional charges beyond the price of the room itself. Yet there's a $100 charge on my credit card. Is this a "hold" placed in case of charges? Why's it still there? Why should I have to... More 

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New York
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel's central location in Boston is its main selling point. Though some of the rooms have a historic character to them, they're also quite small. The staff seemed really overworked during my whole visit. There are better options available in Boston.

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Toronto, Ontario, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I had read reviews prior to going to this hotel, and am always optimistic. In this case I got exactly what I expected. Yes the hotel is under construction, which I have no issues with as they are trying to take care of their building. Perhaps should have informed us prior to booking, but whatever. I found that the hotel... More 

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Rindge, New Hampshire
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Stayed here on a Saturday night. I had booked my "Tower Level King" room two months in advanced on cyber Monday for $150/night including taxes and fees. At check in we were told we had been "upgraded" to a "Deluxe King", if this was an upgrade I would definetly not book a tower level. The room was very awkward, open... More 

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JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

Dear RuthV1117, Thank you for your feedback. We do realize that some parts of our hotel require more attention and we are actively working to correct the concerns you listed. As you may have noticed, we are currently undergoing a hotelwide improvement project and are very excited about the changes to come. I invite you to please consider coming back... More 

Frankfurt, Germany
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

would not recommend staying at the Boston Park Plaza Hotel. The hotel was in construction which was very annoying, but very needed!!! The hotel is kind of old and the rooms and especially bathrooms very old and not so comfy. Location is great though!

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JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

Dear Sophia11_W, Thank you for your feedback. I'm delighted that you enjoyed our central downtown location but am sorry to hear that we did not exceed your expectations in other areas. We do realize that some parts of our hotel require more attention and we are actively working to correct the concerns you listed. As you mentioned, we are currently... More 

Portland, Connecticut
Top Contributor
176 reviews 176 reviews
56 hotel reviews
174 helpful votes 174 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

If you are expecting something special, you will be disappointed. Yes, you can see it is a historic hotel but I stay in lots of historic hotels and this is just sad and old. The room had no view, the windows sill makes a great wine cooler (that cold and drafty) and everything just looks tired. The wallpaper is peeling,... More 

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Medway, Massachusetts, United States
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

Stayed here for a Sat night to enjoy the city with my mom and daughter (mom's 75th birthday). Although location in the city is great, it's not much good if you can't sleep. The door to the hallway seemed paper thin as I heard people walking, talking loudly and in some cases running up and down the hallway in the... More 

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Toms River, New Jersey
Top Contributor
51 reviews 51 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The price, cleanliness of the room and location may be good for Boston but it stops there. Between the construction in not only the lobby but EVEN on the floors where we were staying, Wi-Fi at $12.95 PER DAY, one working vending machines for 15 floors, daily charge for parking and a concierge who had less knowledge then a loaf... More 

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Additional Information about Boston Park Plaza

Address: 50 Park Plaza at Arlington Street, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Boston Park Plaza 3.5*
Number of rooms: 1054
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Also Known As:
The Boston Park Plaza Hotel And Towers
Boston Park Plaza Hotel

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