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Boston Park Plaza

#72 of 82 Hotels in Boston
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50 Park Plaza at Arlington Street, Boston, MA 02116
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1 room 1 guest
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Boston Park Plaza
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5,268 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

What a GREAT hotel!!! I stayed here because my usual hotel, the Courtyard Marriott Downtown, was ridiculously priced. So I searched on Groupon, and this popped up. Over $100 less per night, with the Marriott's college parent discount. When I'm staying for 5 night, that's a lot. So I gave it a try. I had been here once before in... More 

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Boston MA
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed yesterday NEW

We recently stayed at the Boston Park Plaza for a wedding. We had booked a room months in advance and was told that the group rate for the wedding we were attending was "sold out". Weeks went by and we heard through the grapevine that our relatives called after we did and got the group rate. Long story short, I... More 

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Travelers are raving about these Boston hotels

Hingham, Massachusetts
1 review
2 of 5 stars Reviewed yesterday NEW

I recently hosted a very expensive wedding at the hotel. The check in service was a nightmare! I have to agree with one of the posts I read. I had booked rooms under my maiden name, which the hotel ended up putting under my father's name. I didn't change the name after speaking with the reservation coordinator. My husband was... More 

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2 reviews
2 of 5 stars Reviewed yesterday NEW

Not only has it been held up in my account, but it's charged for an extra 100$ than what I initially paid and the receipt that got slid under my door. How does it go from 216 to 309... I'm not pleased. Other than the money, the new remodel is coming along nicely.

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Boston, MA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We attended a wedding at the hotel and booked two rooms for our family. We tried to check in under a different name as I do not have the same last name as my husband and the front desk refused. I had to find my husband at the cocktail hour and bring him down to prove that we had booked... More 

Was this review helpful? Yes 4
JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

bostonfiveo, thank you for taking the time to share your thoughts. We're sorry to hear you felt dissatisfied during your stay with us. Regarding the check-in mix-up, we understand your frustration but hope you can understand that it's for the safety of our guests that we have such a policy in place. We'll be sure to speak with our management... More 

Alexandria, VA
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

The new owner has ripped out the gorgeous old chandelier and destroyed the lobby's historic, beautiful ambience. Now it's full of hideous neon light fixtures and featureless marble counters that give it an anonymous Eastern Euro style. The trashy TV bar in the lobby is a far cry from its former elegance. The staff at the front desk were barely... More 

Was this review helpful? Yes 3
JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

traveler41249, thank you for taking the time to share your thoughts. We're sorry to hear our new lobby was not built quite to your tastes. This is very unfortunate as we have received a lot of positive feedback regarding our renovations! Regarding the service issues you mention, we'll be sure to forward your experience on to our management team. The... More 

County Dublin, Ireland
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Situated right beside Boston public park and a 5$ taxi away from the train and bus station it is in the perfect spot to see everything. The hotel is very swanky and really clean. Cant fault it! The fitness centre is spot on too!

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JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

Thanks so much for the awesome 5-star review, sarah_marykelly! We really appreciate you taking the time to share your experience with us and the TripAdvisor community. It's wonderful to know how satisfied you were with everything at Boston Park Plaza. We hope you know how much your review means to us. Nothing is more important to us than providing our... More 

Providence, Rhode Island
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The Rooms are 2 star. I gave it a 3 because the front desk staff were very nice and also very helpful. When I checked in I asked for a room that does not allow pets. I was told that does not exist. Rooms smell badly(wet dog/old urine) and this was my 2nd stay in the last year. Hallways smell... More 

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JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

NewEngland2014, thank you for taking the time to share your thoughts. We're sorry to hear our facilities did not suit your needs. What you describe is atypical for a stay with us and we'll be sure to look into your experience more thoroughly with our management team so we can appropriately address your concerns. Regarding the cigarette smell, our entire... More 

scotland
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed with my two teenage kids , We had a double double room which was fine as some reviews comment on the small rooms , however they are correct when mentioning the bathroom , it is very small. However staying in an old hotel with history I expected this and I don't go in vacation to live in a bathroom... More 

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JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

hig, thank you for the great review! We're thrilled to hear you and your kids had an enjoyable vacation with us! It's great our facilities suited your needs so well. We agree our location is hard to beat, as well. It makes exploring Boston easy and stress-free! We'll be sure to pass your compliments on to our staff as well.... More 

Gold Coast, Australia
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Wonderful building located in a great location. The rooms are spacious and well appointed. Staff are very helpful. Better yet for an establishment of this quality it was relatively inexpensive this time. Breakfast was of a high standard. Recommended highly.

Was this review helpful? Yes
JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

Thank you for taking the time to share your review with us, grahamteys. We're very delighted to know how satisfied you were with everything at Boston Park Plaza. We are constantly striving to provide our guests with exemplary hotel experiences so please do not hesitate to let us know if there is any way we may better accommodate you in... More 

Hotel Review Summarization

What travelers say

  • Great location(35)
  • Very nice(20)
  • Room service(12)
  • Freedom trail(8)
  • King bed(8)
  • Au Bon pain(6)
  • Newbury street(5)
  • Air conditioning(4)
  • Friendly and helpful(4)
  • Rooms are small(3)
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