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Boston Park Plaza

4.0 of 5 50 Park Plaza at Arlington Street, Boston, MA 02116
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#69 of 77 Hotels in Boston
3,686 Reviews 3.5 of 5 stars
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3,686 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York City, New York
2 reviews
4 of 5 stars Reviewed yesterday NEW

Lovely hotel entrance stunning more than we expected, very decent price with helpful staff and a comfortable room. A well enjoyed stay in boston. Room was small but adequate, good for sleeping and changing in but not for sitting aroubd.

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Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed 2 nights. The first night we were given a tiny room with the smallest bathroom I have ever been in. I had to shower hugging the wall to avoid being attacked by the shower curtain. There was only a pedestal sink and a tiny shelf above to put your things on. The AC was inadequate and we had... More

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Ossett, United Kingdom
Top Contributor
110 reviews 110 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a large hotel and reasonably convenient for Boston. There is a large entrance lobby which is quite grand. The booking in process was smooth. The room itself is on the small side. Furniture consisting of a double bed,a single bedside unit, a dressing table,, a set of drawers,small wardrobe,TV. The bathroom is also on the small size but... More

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Nottingham, United Kingdom
Top Contributor
172 reviews 172 reviews
47 hotel reviews
283 helpful votes 283 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel is one of those grand old ladies of the industry. Alas in a lot of ways she's been left behind by newer,flashier & boutique type hotels. The hotel is in a central & quiet location in the heart of Boston on a trolley car route with lots of good restaurants in the area. The hotel however is old... More

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Metairie, Louisiana
1 review
3 of 5 stars Reviewed yesterday NEW

We stayed at the Boston Park Plaza in late September 2014. The location of the Hotel we GREAT. However, the rooms were a bit smallet than expected for the price and we had no A/C. We were told that they were in Winter mode and they said we will bring you a (box) fan and open the window. Not really... More

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Norwich, Connecticut, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We visit Boston at least once a year, and stay at the Park Plaza. The floor we usually choose was under renovation, but we were upgraded to a junior suite. Beautiful place!!! A little more street noise because it was a lower floor, but not bad. Another wonderful stay!

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JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

Dear Kathy, Thank you for sharing your comments and for being a repeat guest of ours! We are so pleased to hear that you enjoyed your stay with us. We appreciate your business and hope to welcome you back soon! Yours in service, June McDougall More

Bloomfield, Connecticut
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

The best thing about the Park Plaza was Chris at the reception desk: friendly, knowledgeable cheerful, upbeat and helpful. It was downhill from there: the room, while big enough, was decorated in abysmal brown on brown on brown. The desk was scarred and ringed, ditto the tables - they looked like afterthoughts from a tag sale or college dorm. The... More

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JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

Dear stouts63, We appreciate your comments and are happy to hear that Chris was very helpful to you during your stay. We will be sure to recognize him. Apologies that we did not meet your other expectations and that you experienced inconvenineces. We hope you'll give us another opportunity to show you what true Boston Park Plaza service is about... More

Gainesville, Georgia
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel lobby is beautiful and very impressive. The service is great; we were able to store our luggage until time to check-in and the consigner was very helpful in more than one occasion. Our booked room was very tiny and old, and we were able to upgrade the 2nd night for a minimum fee which they didn't charge, to... More

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JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

Dear Shari, Thank you for taking the time to share feedback about your stay with us at the Boston Park Plaza. Your review is serving as a training tool for our team and is giving us an opportunity to focus on the areas that can be improved. Please know that we are taking the necessary steps to correct our service... More

Toronto
Contributor
11 reviews 11 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My sister and I bought a travel package to Boston that included hotel and flight from sept 19-22. The hotel was in an absolutely great location, just over one street from the Public Garden. We could walk anywhere within a half hour and always felt safe doing so. I understand it is a very old building but upon entering it... More

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JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

Dear TorontoTwo10, Thank you so much for taking the time share with us details about your experience during your visit to Boston. We appreciate your feedback. Your comments have been shared with the appropriate teams in order to maintain the level of service each guest deserves. Again, thank you for sharing your comments, it is always greatly appreciated! Yours in... More

1 review
4 of 5 stars Reviewed 4 days ago NEW

This is a historic hotel but the rooms - there are over 1000 of them- are well maintained. Bed was comfortable. Room is equipped with Keurig coffee maker, hair dryer and ironing board. No refrigerator or mini bar. The location is excellent within walking distance to many restaurants, Boston theater district, and Boston Commons. Overall a good choice when visiting... More

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JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

Dear Susan, Thank you kindly for your review of the Boston Park Plaza Hotel. Please note that we provide refrigerators upon request and would have gladly brought one up to you had we known you needed one! Thanks again for sharing and we hope to welcome you back soon. Yours in service, June McDougall More

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Additional Information about Boston Park Plaza

Address: 50 Park Plaza at Arlington Street, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Boston Park Plaza 4*
Number of rooms: 1054
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Also Known As:
The Boston Park Plaza Hotel And Towers
Boston Park Plaza Hotel

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