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Boston Park Plaza

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50 Park Plaza at Arlington Street, Boston, MA 02116
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Boston Park Plaza
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4,988 Reviews from our TripAdvisor Community

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Traveler rating
    863
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

We spent a week in Boston in July 2015 and stayed at this charming grande dame. The lobby has been splendidly refurbished and there is a great on site restaurant. The rooms however have not yet been refurbished and could be considered shabby chic. The first two nights we stayed in a standard double room which was way too small... More 

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gent
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40 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Very helpful staff if you speak to them politely. One of the reviewers said that you walk into the brand new lobby - get into the elevator and all is good. When the doors open you come face to face with the shocking reality that the refurbishment ends. The rooms are so old that you wouldn't be surprised to see... More 

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Vancouver, Washington
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4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

From reservation to valet, check in, room dining and checking out...we could not have been happier! The lobby is beautiful, the lobby bar was delicious with great service.wehave been comparing every chowder to their chowder... Haven't found one that beats it in Maine. The bed linens were superb. My request for down pillows was met. We slept great. Check out... More 

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Yardley, Pennsylvania
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6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

A queen size room ($400) was very small, the tiniest bathroom I've ever seen, and the walls were paper thin. Needs a major update. The noise went on all night and started again before dawn. Could use a major cleaning. Front desk personnel were nice, breakfast was good.

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Travelers are raving about these Boston hotels

Stamford, Connecticut
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The room was very dated. I would not recommend staying here. Hotel almost has a carnival kind of atmosphere to it. And there's no what bar in the room. Service for breakfast the following morning was also bad. Unless you're looking for a cheap place to stay I'd avoid this place

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Boston, Massachusetts
Level Contributor
4 reviews
1 of 5 stars Reviewed 2 days ago NEW

The pillows stank of someone else's body odor. This hotel was billed as a 3.5 Star in Back Bay, Boston. I was put in a broom closet room without a closet so the ironing board was part of the decor. I got a different room with odor that had physically carry my pillow down -- a fete in itself given... More 

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Azle, Texas
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We only had one day in Boston, so I tried to place us in an area with things to see and do within walking distance of the hotel. This is a luxury full service hotel. You can tell it is a historical hotel with some great new renovations. So the room and bathroom were smaller than what we are accustomed... More 

Was this review helpful? Yes 1
Monroeville, Pennsylvania
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93 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed at the Park Plaza for 4 nights while attending a conference. Based on trip advisor reviews I was not expecting much (ex. small rooms), but was pleasantly surprised. I found the hotel to be very nice and all the on-site visible staff to be very friendly and pleasant. My 5th floor queen room was comfortable and spacious enough for... More 

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Boston, Massachusetts
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Busy time in Boston with a real shortage of beds. Park Plaza was one of the few with availability for my trip. I hadn't realised the hotel had been remodelled so it was a bit of a surprise to arrive and wonder if I'd walked in to the wrong place. Ground floor now really pops. New decor with lots of... More 

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turkey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Location is perfect and right near shopping, the public Garden etc. Staff are good and friendly but not sure there are enough of them. Things I found strange: 1) Staying in a Junior Suite and paying a pretty penny for the extra space. I don't then understand why then I need to pay $10 to get a package deliver (not... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Great location(35)
  • Very nice(20)
  • Room service(12)
  • Freedom trail(8)
  • King bed(8)
  • Au Bon pain(6)
  • Newbury street(5)
  • Air conditioning(4)
  • Friendly and helpful(4)
  • Rooms are small(3)
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