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Boston Park Plaza

3.5 of 5 50 Park Plaza at Arlington Street, Boston, MA 02116
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Boston Park Plaza
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Boston Park Plaza
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4,051 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Los Angeles, California
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars NEW

With the exception of all the construction taking place it is a great hotel. Location is prime and rooms are clean and nice. Considering all the noise from the construction, room was super quiet. Will be returning in May for daughters graduation.

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

there was construction going on when i was there, scaffolding around the main entrance... the hotel is alright, somewhat outdated, not enough outlets, bathroom looks from last century... bud was quiet good bed.

Was this review helpful? Yes 1
Welland, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Yes I understand it is a historic building with lots of history, that does not excuse the price for a room that is as wide as an ironing board. I am not exaggerating- with the ironing board out, you can not get around it to the bathroom unless you crawl over the bed. The bathroom has old electrical heaters, while... More 

Was this review helpful? Yes 3
Hazlet, New Jersey
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I stayed at the Boston Park Plaza on 2/24-2/26 for a business trip. As I recently just said to their staff, this stay was awful. They sent me a 15% coupon for my next stay, but it doesn't make up for what was a truly bad experience. The hotel lobby is under construction, and I do think it isn't exactly... More 

Was this review helpful? Yes 2
Kennebunk
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We bought a LivingSocial deal so paid $100 for a nights lodging. The central location is great - right next to the Theater District and a short walk to Newbury St. and the Public Garden. We were in an unrenovated room that had a throwback feel - 50s tile in the bathroom, etc. It was small-ish but not uncomfortably so.... More 

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Wakefield, Rhode Island
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 days ago NEW

My boyfriend and I traveled to Boston to see a Bruins game. We booked this hotel on a whim, and did not read the reviews before hand. The hotel lobby, conference rooms, terrace rooms, and fitness room are undergoing major renovation (you cannot access any of these areas). Had we known the fitness center was not working we would have... More 

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JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

Dear Bri, Thank you for your feedback. Your patience and understanding is very much appreciated as we work on improvements for our guests. I'm very sorry that we did not have enough Boston Sports Club passes while you were with us but have made sure to order a lot more. As you saw, a lot of wonderful changes are coming... More 

1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

Decided to stay here not knowing Parking wasn't free and certain amenities were missing. The clerks at the front desk never stated parking was minimal here when I asked but I found out the hard way. I only had two options and that was to valet for 48 a night or parking garage for 40 a night which is outrageous.... More 

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JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

Dear Wordsoill, Thank you for the feedback about your stay. We are extremely sorry you had a less than excellent experience with us and we apologize that you did not like our valet rates. Our parking is operated by a 3rd party vendor and they control the rates which can seem high to people traveling from outside the city. Please... More 

Ridgefield, CT
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I've stayed at the Park Plaza for years, but this will be my last visit. The hotel lobby is being renovated, but in a way that makes guests feel like intruders on a construction site. The infrastructure can't take the strain - there were loud bangs throughout the night, alarms in the early morning, and surly construction guys blocking the... More 

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JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

Dear jnr18, We would like to thank you for taking the time to review us and sincerely appreciate you being a repeat guest of ours. We apologize for the challenges you faced while you were with us and appreciate your patience and understanding as we work on improvements for our guests. Lots of exciting changes are coming to our hotel... More 

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Unknown to us the hotel is currently going through a major renovation project which I'm sure will return the hotel to it's once grand appeal however currently it feels a bit like a building site. The rooms are ok however albeit a little bit dated The bed is extremely comfortable and the shower good. There isn't breakfast at the hotel... More 

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JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

Dear honest-guest99, Thank you so much for taking the time to review us. Indeed, lots of great changes are coming to our hotel and we hope you're as excited as we are. Please come back soon for another visit so you can see our improvements! Best wishes, June McDougall More 

Ithaca, Greece
Top Contributor
64 reviews 64 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Rather old and tired, but very well located and well priced too. Yes reconstruction is going on in the lobby and major public spaces, but that should create a newer better version. Ideal for the budget traveller.

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JuneM-GeneralMgr, General Manager at Boston Park Plaza, responded to this review

Dear Nikos, Thank you for taking the time to leave your review. We're so glad you were able to take advantage of our downtown Boston location and that you felt you got a good deal. We hope you'll come back soon to see our many improvements! Best wishes, June McDougall More 

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Additional Information about Boston Park Plaza

Address: 50 Park Plaza at Arlington Street, Boston, MA 02116
Phone Number:
Location: United States > Massachusetts > Boston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Boston Park Plaza 3.5*
Number of rooms: 1054
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Also Known As:
The Boston Park Plaza Hotel And Towers
Boston Park Plaza Hotel

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